Zendesk competitors

Zendesk's competitors include Ubiquity Global Services, Five9, CCA International and Freshworks
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Zendesk
Zendesk is a software development company, providing software-as-a-service products for organizations.
Ubiquity Global Services
Ubiquity Global Services, a BPO firm, offers live customer support services, voice response solutions and physical correspondence services.
Five9
Five9 is a company providing cloud-based call center software for sales, marketing and support.
CCA International
CCA International is a leading European expert in customer engagement - shaking traditions with a new generation of real-time customer interaction!
Freshworks
Freshworks is the parent company behind the suite of products which includes Freshdesk, Freshservice, Freshsales and Freshcaller.
Founding Date
Founding Date
2007
Founding Date
2012
Founding Date
2001
Founding Date
1994
Founding Date
2010
Type
Type
Public
Type
Private
Type
Public
Type
Public
Type
Private
Tags
Locations
Locations
San Francisco, US HQ
Sydney, AU
Melbourne, AU
São Paulo, BR
Bela Vista, BR
København, DK
Paris, FR
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Locations
New York, US HQ
Locations
San Ramon, US HQ
Locations
Issy-les-Moulineaux, FR HQ
Locations
San Bruno, US HQ
Macquarie Park, AU
Berlin, DE
Chennai, IN
Greater London, GB
Employees
Employees
2,23037% increase
Employees
7321% increase
Employees
780
Employees
3,069
Employees
1,2956% increase
Valuation ($)
Valuation ($)
6.2 b
Valuation ($)
N/A
Valuation ($)
2.2 b
Valuation ($)
41.1 m
Valuation ($)
N/A
Facebook likes
Facebook likes
93.9 k
Facebook likes
31.7 k
Facebook likes
1.9 k
Facebook likes
321
Facebook likes
1.6 k
Twitter followers
Twitter followers
75.5 k
Twitter followers
808
Twitter followers
10.3 k
Twitter followers
1.8 k
Twitter followers
1.2 k

Financial

Revenue (est.)
Revenue (est.)
$430.5m (FY, 2017)
Revenue (est.)
N/A
Revenue (est.)
$200.2m (FY, 2017)
Revenue (est.)
N/A
Revenue (est.)
N/A
Cost of goods
Cost of goods
$127.4m (FY, 2017)
Cost of goods
N/A
Cost of goods
$83.1m (FY, 2017)
Cost of goods
N/A
Cost of goods
N/A
Gross profit
Gross profit
$303.1m (FY, 2017)
Gross profit
N/A
Gross profit
$117.1m (FY, 2017)
Gross profit
N/A
Gross profit
N/A
Net income
Net income
($110.6m) (FY, 2017)
Net income
N/A
Net income
($9m) (FY, 2017)
Net income
N/A
Net income
N/A

Operating

Patents (US)
Patents (US)
2 (FY, 2017)
Patents (US)
N/A
Patents (US)
10 (FY, 2016)
Patents (US)
N/A
Patents (US)
N/A
Patents Pending (US)
Patents Pending (US)
10 (FY, 2017)
Patents Pending (US)
N/A
Patents Pending (US)
2 (FY, 2016)
Patents Pending (US)
N/A
Patents Pending (US)
N/A
Patents Pending (foreign)
Patents Pending (foreign)
1 (FY, 2016)
Patents Pending (foreign)
N/A
Patents Pending (foreign)
9 (FY, 2016)
Patents Pending (foreign)
N/A
Patents Pending (foreign)
N/A

Funding

Latest funding round
Latest funding round
N/A
Latest funding round
$ 4m (over 4 years ago)
Latest funding round
N/A
Latest funding round
N/A
Latest funding round
$ 55m (over 1 year ago)
Total funding raised
Total funding raised
$ 85.5m
Total funding raised
$ 8m
Total funding raised
$ 156.7m
Total funding raised
N/A
Total funding raised
$ 149m
For sources of this data, please see the company profileDownload Excel

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Ubiquity Global Services
HQ
New York, US
Employees
732↑ 1% increase

Ubiquity Global Services, a BPO firm, offers live customer support services, voice response solutions and physical correspondence services.

View company
Five9
HQ
San Ramon, US
Employees
780

Five9 is a company providing cloud-based call center software for sales, marketing and support.

View company
CCA International
HQ
Issy-les-Moulineaux, FR
Employees
3,069

CCA International is a leading European expert in customer engagement - shaking traditions with a new generation of real-time customer interaction!

View company
Freshworks
HQ
San Bruno, US
Employees
1,295↑ 6% increase

Freshworks is the parent company behind the suite of products which includes Freshdesk, Freshservice, Freshsales and Freshcaller.

View company