Zendesk competitorsClear all

Zendesk's top competitors include Five9, Freshworks, Support.com, Atlassian, Oracle, Microsoft, ServiceNow and Salesforce.
Zendesk
Zendesk
Zendesk is a company developing a customer support ticketing system and service software.
Five9
Five9
Five9 is a company providing cloud-based call center software for sales, marketing, and support.
Freshworks
Freshworks
Freshworks is a company that provides SaaS customer engagement solutions for organizations of all sizes.
Support.com
Support.com
Support.com is a company that provides customer support services, end-user software, and cloud-based software.
Atlassian
Atlassian
Atlassian is a company developing collaboration, development, and issue tracking software for teams.
Oracle
Oracle
Oracle is a company providing integrated cloud applications and platform services.
Microsoft
Microsoft
Microsoft is a technology company that develops and supports software, services, and devices.
ServiceNow
ServiceNow
ServiceNow is a company developing enterprise cloud computing solutions.
Salesforce
Salesforce
Salesforce is a cloud computing company that develops CRM solutions and provides business software on a subscription basis.
Founding Date
Founding Date
2007
Founding Date
2001
Founding Date
2010
Founding Date
1997
Founding Date
2002
Founding Date
1977
Founding Date
1975
Founding Date
2004
Founding Date
1999
Type
Type
Public
Type
Public
Type
Private
Type
Public
Type
Public
Type
Public
Type
Public
Type
Public
Type
Public
Tags
Locations
Locations
San Francisco, US HQ
Melbourne, AU
Montréal, CA
København, DK
Montpellier, FR
Berlin, DE
see more
Locations
San Ramon, US HQ
Mandaluyong, PH
Nizhny Novgorod, RU
London, GB
Locations
San Mateo, US HQ
Melbourne, AU
Sydney, AU
Paris, FR
Berlin, DE
Bengaluru, IN
Chennai, IN
see more
Locations
Sunnyvale, US HQ
Locations
Sydney, AU HQ
Sydney, AU
Bengaluru, IN
Yokohama, JP
Amsterdam, NL
Amsterdam, NL
Taguig, PH
see more
Locations
Redwood City, US HQ
Buenos Aires, AR
Adelaide, AU
Brisbane City, AU
Canberra, AU
Melbourne, AU
North Ryde, AU
see more
Locations
Redmond, US HQ
Tirana, AL
Algiers, DZ
Luanda, AO
San Nicolas, AR
North Ryde, AU
Wien, AT
see more
Locations
Santa Clara, US HQ
Brisbane City, AU
Canberra, AU
Melbourne, AU
Perth, AU
Sydney, AU
Wien, AT
see more
Locations
San Francisco, US HQ
Buenos Aires, AR
Pilar, AR
Canberra, AU
Melbourne, AU
North Sydney, AU
Sydney, AU
see more
Employees
Employees
3,5702% increase
Employees
1,21023% increase
Employees
3,1453% increase
Employees
1,23140% decrease
Employees
4,4579% increase
Employees
136,0001% decrease
Employees
144,00010% increase
Employees
11,1487% increase
Employees
49,00040% increase
Valuation ($)
Valuation ($)
9.4 b
Valuation ($)
6.5 b
Valuation ($)
3.5 b
Valuation ($)
26.1 m
Valuation ($)
23 b
Valuation ($)
165.9 b
Valuation ($)
1.4 t
Valuation ($)
74 b
Valuation ($)
160 b
Twitter followers
Twitter followers
81.9 k
Twitter followers
12 k
Twitter followers
7.5 k
Twitter followers
1.1 k
Twitter followers
88.3 k
Twitter followers
774.2 k
Twitter followers
8.9 m
Twitter followers
33.6 k
Twitter followers
504.9 k
Number of tweets (last 30 days)
Number of tweets (last 30 days)
231
Number of tweets (last 30 days)
114
Number of tweets (last 30 days)
96
Number of tweets (last 30 days)
40
Number of tweets (last 30 days)
85
Number of tweets (last 30 days)
83
Number of tweets (last 30 days)
200
Number of tweets (last 30 days)
51
Number of tweets (last 30 days)
559
Average likes per tweet (last 30 days)
Average likes per tweet (last 30 days)
3.7
Average likes per tweet (last 30 days)
2.6
Average likes per tweet (last 30 days)
21
Average likes per tweet (last 30 days)
2
Average likes per tweet (last 30 days)
8.9
Average likes per tweet (last 30 days)
28.4
Average likes per tweet (last 30 days)
149.1
Average likes per tweet (last 30 days)
18.3
Average likes per tweet (last 30 days)
94
Percentage of tweets with engagement (last 30 days)
Percentage of tweets with engagement (last 30 days)
79.22%
Percentage of tweets with engagement (last 30 days)
99.12%
Percentage of tweets with engagement (last 30 days)
86.46%
Percentage of tweets with engagement (last 30 days)
100%
Percentage of tweets with engagement (last 30 days)
98.82%
Percentage of tweets with engagement (last 30 days)
77.11%
Percentage of tweets with engagement (last 30 days)
92.5%
Percentage of tweets with engagement (last 30 days)
100%
Percentage of tweets with engagement (last 30 days)
94.99%
Alexa Website Rank
Alexa Website Rank
222
Alexa Website Rank
38137
Alexa Website Rank
34591
Alexa Website Rank
108182
Alexa Website Rank
1665
Alexa Website Rank
523
Alexa Website Rank
25
Alexa Website Rank
12011
Alexa Website Rank
159

Financial

Revenue (est.)
Revenue (est.)
$816.4m (FY, 2019)
Revenue (est.)
$328m (FY, 2019)
Revenue (est.)
₹4b (FY, 2019)
Revenue (est.)
$63.3m (FY, 2019)
Revenue (est.)
$1.2b (FY, 2019)
Revenue (est.)
$39.5b (FY, 2019)
Revenue (est.)
$125.8b (FY, 2019)
Revenue (est.)
$3.5b (FY, 2019)
Revenue (est.)
$17.1b (FY, 2020)
Cost of goods
Cost of goods
$234.3m (FY, 2019)
Cost of goods
$134.5m (FY, 2019)
Cost of goods
N/A
Cost of goods
$46.9m (FY, 2019)
Cost of goods
$210.3m (FY, 2019)
Cost of goods
$8b (FY, 2019)
Cost of goods
$42.9b (FY, 2019)
Cost of goods
$796.6m (FY, 2019)
Cost of goods
$4.2b (FY, 2020)
Gross profit
Gross profit
$582.1m (FY, 2019)
Gross profit
$193.5m (FY, 2019)
Gross profit
N/A
Gross profit
$16.5m (FY, 2019)
Gross profit
$999.8m (FY, 2019)
Gross profit
$31.5b (FY, 2019)
Gross profit
$82.9b (FY, 2019)
Gross profit
$2.7b (FY, 2019)
Gross profit
$12.9b (FY, 2020)
Net income
Net income
($169.7m) (FY, 2019)
Net income
($4.6m) (FY, 2019)
Net income
₹300m (FY, 2019)
Net income
$3.8m (FY, 2019)
Net income
($637.6m) (FY, 2019)
Net income
$11.1b (FY, 2019)
Net income
$39.2b (FY, 2019)
Net income
$626.7m (FY, 2019)
Net income
$126m (FY, 2020)

Operating

Countries
Countries
160 (FY, 2018)
Countries
N/A
Countries
N/A
Countries
N/A
Countries
190 (FY, 2019)
Countries
N/A
Countries
200 (FY, 2018)
Countries
N/A
Countries
25 (FY, 2017)
Customers
Customers
N/A
Customers
N/A
Customers
N/A
Customers
N/A
Customers
N/A
Customers
430 k (FY, 2019)
Customers
N/A
Customers
N/A
Customers
150 k (FY, 2018)
Enterprise Customers
Enterprise Customers
N/A
Enterprise Customers
2 k (FY, 2019)
Enterprise Customers
250 k (Nov, 2019)
Enterprise Customers
N/A
Enterprise Customers
N/A
Enterprise Customers
N/A
Enterprise Customers
N/A
Enterprise Customers
6.2 k (FY, 2019)
Enterprise Customers
N/A
Patent Applications
Patent Applications
N/A
Patent Applications
N/A
Patent Applications
N/A
Patent Applications
1 (Jan, 2020)
Patent Applications
100 (FY, 2019)
Patent Applications
N/A
Patent Applications
N/A
Patent Applications
N/A
Patent Applications
N/A
Patents (US)
Patents (US)
5 (Q3, 2019)
Patents (US)
10 (FY, 2019)
Patents (US)
N/A
Patents (US)
N/A
Patents (US)
N/A
Patents (US)
N/A
Patents (US)
N/A
Patents (US)
N/A
Patents (US)
N/A
Patents Issued
Patents Issued
N/A
Patents Issued
N/A
Patents Issued
N/A
Patents Issued
3 (Jan, 2020)
Patents Issued
82 (FY, 2019)
Patents Issued
N/A
Patents Issued
61 k (FY, 2019)
Patents Issued
N/A
Patents Issued
N/A
Patents Pending (Foreign)
Patents Pending (Foreign)
1 (FY, 2016)
Patents Pending (Foreign)
6 (FY, 2017)
Patents Pending (Foreign)
N/A
Patents Pending (Foreign)
N/A
Patents Pending (Foreign)
N/A
Patents Pending (Foreign)
N/A
Patents Pending (Foreign)
N/A
Patents Pending (Foreign)
N/A
Patents Pending (Foreign)
N/A
Patents Pending (US)
Patents Pending (US)
14 (FY, 2018)
Patents Pending (US)
3 (FY, 2019)
Patents Pending (US)
N/A
Patents Pending (US)
N/A
Patents Pending (US)
N/A
Patents Pending (US)
N/A
Patents Pending (US)
N/A
Patents Pending (US)
N/A
Patents Pending (US)
N/A
Remaining Performance Obligations
Remaining Performance Obligations
N/A
Remaining Performance Obligations
N/A
Remaining Performance Obligations
N/A
Remaining Performance Obligations
N/A
Remaining Performance Obligations
N/A
Remaining Performance Obligations
$33.8b (Q3, 2020)
Remaining Performance Obligations
N/A
Remaining Performance Obligations
$6.6b (FY, 2019)
Remaining Performance Obligations
$30.8b (FY, 2020)

Funding

Total funding raised
Total funding raised
$ 85.5m
Total funding raised
$ 87.9m
Total funding raised
$ 399m
Total funding raised
$ 17m
Total funding raised
$ 210m
Total funding raised
N/A
Total funding raised
$ 1m
Total funding raised
$ 83.7m
Total funding raised
$ 65.4m
For sources of this data, please see the company profile

View company profiles

Five9
HQ
San Ramon, US
Employees
1,210↑ 23% increase

Five9 is a company providing cloud-based call center software for sales, marketing, and support.

View company
Freshworks
HQ
San Mateo, US
Employees
3,145↑ 3% increase

Freshworks is a company that provides SaaS customer engagement solutions for organizations of all sizes.

View company
Support.com
HQ
Sunnyvale, US
Employees
1,231↓ 40% decrease

Support.com is a company that provides customer support services, end-user software, and cloud-based software.

View company
Atlassian
HQ
Sydney, AU
Employees
4,457↑ 9% increase

Atlassian is a company developing collaboration, development, and issue tracking software for teams.

View company