Zendesk competitors

Zendesk's competitors include Ubiquity Global Services, Five9, CCA International, Freshworks, Kaleo Software and support.com
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Zendesk
Zendesk is a software development company, providing software-as-a-service products for organizations.
Ubiquity Global Services
Ubiquity Global Services, a BPO firm, offers live customer support services, voice response solutions and physical correspondence services.
Five9
Five9 is a company providing cloud-based call center software for sales, marketing and support.
CCA International
CCA International is a leading European expert in customer engagement - shaking traditions with a new generation of real-time customer interaction!
Freshworks
Freshworks is the parent company behind the suite of products which includes Freshdesk, Freshservice, Freshsales and Freshcaller.
Kaleo Software
Kaleo Software, an interactive knowledge network, allows users to connect with co-workers to discover and share relevant information.
support.com
Support.com provides customer support services, end user software, and cloud-based software.
Founding Date
Founding Date
2007
Founding Date
2012
Founding Date
2001
Founding Date
1994
Founding Date
2010
Founding Date
2012
Founding Date
1997
Type
Type
Public
Type
Private
Type
Public
Type
Public
Type
Private
Type
Private
Type
Public
Tags
Locations
Locations
San Francisco, US HQ
Sydney, AU
Melbourne, AU
São Paulo, BR
Bela Vista, BR
København, DK
Paris, FR
see more
Locations
New York, US HQ
Locations
San Ramon, US HQ
Locations
Issy-les-Moulineaux, FR HQ
Locations
San Bruno, US HQ
Macquarie Park, AU
Berlin, DE
Chennai, IN
Greater London, GB
Locations
El Segundo, US HQ
Locations
Sunnyvale, US HQ
Bengaluru, IN
Eugene, US
Employees
Employees
2,23037% increase
Employees
7671% increase
Employees
780
Employees
3,069
Employees
1,5415% increase
Employees
27
Employees
1,77616% increase
Valuation ($)
Valuation ($)
7.1 b
Valuation ($)
N/A
Valuation ($)
2.5 b
Valuation ($)
41.1 m
Valuation ($)
1.5 b
Valuation ($)
N/A
Valuation ($)
55.7 m
Facebook likes
Facebook likes
93.9 k
Facebook likes
31.7 k
Facebook likes
1.9 k
Facebook likes
321
Facebook likes
1.6 k
Facebook likes
3.1 k
Facebook likes
4.9 k
Twitter followers
Twitter followers
75.5 k
Twitter followers
808
Twitter followers
10.3 k
Twitter followers
1.8 k
Twitter followers
1.2 k
Twitter followers
459
Twitter followers
1.1 k

Financial

Revenue (est.)
Revenue (est.)
$430.5m (FY, 2017)
Revenue (est.)
N/A
Revenue (est.)
$200.2m (FY, 2017)
Revenue (est.)
N/A
Revenue (est.)
N/A
Revenue (est.)
N/A
Revenue (est.)
$60.1m (FY, 2017)
Cost of goods
Cost of goods
$127.4m (FY, 2017)
Cost of goods
N/A
Cost of goods
$83.1m (FY, 2017)
Cost of goods
N/A
Cost of goods
N/A
Cost of goods
N/A
Cost of goods
$47.4m (FY, 2017)
Gross profit
Gross profit
$303.1m (FY, 2017)
Gross profit
N/A
Gross profit
$117.1m (FY, 2017)
Gross profit
N/A
Gross profit
N/A
Gross profit
N/A
Gross profit
$12.7m (FY, 2017)
Net income
Net income
($110.6m) (FY, 2017)
Net income
N/A
Net income
($9m) (FY, 2017)
Net income
N/A
Net income
N/A
Net income
N/A
Net income
($1.5m) (FY, 2017)

Operating

Enterprise Customers
Enterprise Customers
N/A
Enterprise Customers
N/A
Enterprise Customers
2 k (FY, 2016)
Enterprise Customers
N/A
Enterprise Customers
150 k (Jul, 2018)
Enterprise Customers
N/A
Enterprise Customers
N/A
Patents (US)
Patents (US)
2 (FY, 2017)
Patents (US)
N/A
Patents (US)
10 (FY, 2016)
Patents (US)
N/A
Patents (US)
N/A
Patents (US)
N/A
Patents (US)
N/A
Patents Pending (US)
Patents Pending (US)
10 (FY, 2017)
Patents Pending (US)
N/A
Patents Pending (US)
2 (FY, 2016)
Patents Pending (US)
N/A
Patents Pending (US)
N/A
Patents Pending (US)
N/A
Patents Pending (US)
N/A
Patents Pending (foreign)
Patents Pending (foreign)
1 (FY, 2016)
Patents Pending (foreign)
N/A
Patents Pending (foreign)
9 (FY, 2016)
Patents Pending (foreign)
N/A
Patents Pending (foreign)
N/A
Patents Pending (foreign)
N/A
Patents Pending (foreign)
N/A

Funding

Latest funding round
Latest funding round
N/A
Latest funding round
$ 4m (almost 5 years ago)
Latest funding round
N/A
Latest funding round
N/A
Latest funding round
$ 100m (about 2 months ago)
Latest funding round
$ 7m (almost 3 years ago)
Latest funding round
N/A
Total funding raised
Total funding raised
$ 85.5m
Total funding raised
$ 8m
Total funding raised
$ 156.7m
Total funding raised
N/A
Total funding raised
$ 249m
Total funding raised
$ 8.5m
Total funding raised
$ 17m
For sources of this data, please see the company profileDownload Excel

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Ubiquity Global Services
HQ
New York, US
Employees
767↑ 1% increase

Ubiquity Global Services, a BPO firm, offers live customer support services, voice response solutions and physical correspondence services.

View company
Five9
HQ
San Ramon, US
Employees
780

Five9 is a company providing cloud-based call center software for sales, marketing and support.

View company
CCA International
HQ
Issy-les-Moulineaux, FR
Employees
3,069

CCA International is a leading European expert in customer engagement - shaking traditions with a new generation of real-time customer interaction!

View company
Freshworks
HQ
San Bruno, US
Employees
1,541↑ 5% increase

Freshworks is the parent company behind the suite of products which includes Freshdesk, Freshservice, Freshsales and Freshcaller.

View company