Five9 is a provider of cloud software for the enterprise contact center market, bringing the power of the cloud to thousands of customers and facilitating over three billion customer interactions annually. The Company helps organizations transition from legacy premise-based solutions to the cloud. Five9 provides businesses with cloud contact center software that is reliable, secure, compliant and scalable, which is designed to create customer experiences, increase agent productivity and deliver tangible business results.

TypePublic
HQSan Ramon, US
Founded2001
Size (employees)780 (est)
Websitefive9.com
Five9 was founded in 2001 and is headquartered in San Ramon, US
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Key People/Management at Five9

Mike Burkland

Mike Burkland

President & Chief Executive Officer
Dan Burkland

Dan Burkland

Executive Vice President, Global Sales and Services
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Five9 Office Locations

Five9 has an office in San Ramon
San Ramon, US (HQ)
400 4000 Executive Pkwy
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Five9 Financials and Metrics

Five9 Revenue

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Five9's revenue was reported to be $200.23 m in FY, 2017 which is a 23.5% increase from the previous period.
USD

Revenue (Q2, 2018)

120.0m

Gross profit (Q2, 2018)

70.5m

Gross profit margin (Q2, 2018), %

58.7%

Net income (Q2, 2018)

(2.6m)

EBIT (Q2, 2018)

44.0k

Market capitalization (15-Oct-2018)

2.2b

Closing stock price (15-Oct-2018)

38.4

Cash (30-Jun-2018)

166.2m

EV

2.1b
Five9's current market capitalization is $2.2 b.
Annual
USDFY, 2014FY, 2015FY, 2016FY, 2017

Revenue

103.1m128.9m162.1m200.2m

Revenue growth, %

25%26%24%

Cost of goods sold

54.7m59.5m66.9m83.1m

Gross profit

48.4m69.4m95.2m117.1m
Quarterly
USDQ1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018

Revenue

38.0m38.9m41.0m47.0m47.7m50.1m58.9m120.0m

Cost of goods sold

16.6m16.8m17.8m20.0m20.3m20.5m24.7m49.5m

Gross profit

21.4m22.1m23.2m27.0m27.5m29.6m34.2m70.5m

Gross profit Margin, %

56%57%57%58%58%59%58%59%
Annual
USDFY, 2014FY, 2015FY, 2016FY, 2017

Cash

58.3m58.5m58.1m68.9m

Accounts Receivable

8.3m10.6m13.9m19.0m

Prepaid Expenses

2.0m2.2m3.0m4.8m

Current Assets

88.6m71.2m75.0m92.8m
Quarterly
USDQ1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018

Cash

57.8m57.6m57.3m56.5m57.1m63.4m80.7m166.2m

Accounts Receivable

12.5m10.8m12.9m15.5m16.3m17.2m18.5m20.2m

Prepaid Expenses

3.9m3.4m4.1m5.1m7.1m4.8m7.2m

Current Assets

74.2m71.8m74.3m77.0m80.5m85.4m113.9m311.0m
Annual
USDFY, 2014FY, 2015FY, 2016FY, 2017

Net Income

(37.8m)(25.8m)(11.9m)(9.0m)

Depreciation and Amortization

6.5m7.4m8.4m8.3m

Accounts Payable

300.0k(1.6m)811.0k813.0k

Cash From Operating Activities

(24.3m)(12.9m)6.8m11.1m
Quarterly
USDQ1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018

Net Income

(4.9m)(8.4m)(12.3m)(5.3m)(9.3m)(8.3m)(607.0k)(2.6m)

Depreciation and Amortization

2.1m4.2m6.3m2.1m4.4m6.2m2.3m4.8m

Accounts Payable

825.0k357.0k1.0m(95.0k)1.2m1.4m1.2m1.5m

Cash From Operating Activities

52.0k2.3m4.0m159.0k243.0k8.2m8.0m13.7m
USDY, 2018

EV/EBIT

47.1 k x

EV/CFO

151.3 x

Financial Leverage

3.1 x
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Five9 Operating Metrics

Five9's Enterprise Customers was reported to be 2 k in FY, 2016.
FY, 2014FY, 2015FY, 2016

Enterprise Customers

2 k2 k2 k

Interactions per Year

3 b3 b3 b

Patents (foreign)

4 4

Trademarks (US)

25 9 9
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Five9 Online and Social Media Presence

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Five9 News and Updates

Five9 shares up 7% as company swings to adjusted profit

Five9 Inc. shares rose more than 7% late Monday after the company, a maker of software for call centers, posted adjusted second-quarter earnings above expectations, and sales also topped views. Five9 lost $2 million, or 4 cents a share, in the quarter, compared with a net loss of $4 million, or 7 …

Cloud Based Contact Center Market 2017 Global Trend, Segmentation and Opportunities Forecast To 2022

Cloud Based Contact Center Market is expected to grow at a CAGR of 22.9% to reach $24.6 billion by 2022 Posted via Industry Today. Follow us on Twitter @IndustryToday

Call Center Software Global Market 2017: Key Players – Five9, inContact, Desk.com, Nextiva, RingCentral, ChaseData

Wiseguyreports.Com adds “Call Center Software Market –Market Demand, Growth, Opportunities, Analysis of Top Key Players and Forecast to 2022” To Its Research Database. Posted via Industry Today. Follow us on Twitter @IndustryToday
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Five9 Company Life and Culture

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