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Afiniti provides artificial intelligence (AI) solutions that enable the transformation of enterprise profitability. It transforms the way humans interact by applying AI to discover, predict, and affect patterns of interpersonal behavior.
The company enables the real-time, optimized pairing of individual contact center agents with individual customers in large enterprises. It provides its services to a range of sectors, including airlines, financial services, hospitality, insurance, politics, retail, satellite TV, social media, telecommunications, and utilities.
HQWashington, US
Employee Ratings3.6

Latest Updates

Employees (est.) (May 2019)742(+2%)
Job Openings58

Key People/Management at Afiniti

Zia Chishti

Zia Chishti

Chairman of the Board, CEO
John Birrer

John Birrer

Chief of Staff to the CEO
Phil Davis

Phil Davis

Hassan Afzal

Hassan Afzal

Chief Technology Officer
Chris Farmer

Chris Farmer

Chief Marketing Officer
David Kroner

David Kroner

Managing Director
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Afiniti Office Locations

Afiniti has an office in Washington
Washington, US (HQ)
Washington, DC, USA
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Afiniti Financials and Metrics

Summary Metrics

Founding Date


Afiniti total Funding

$197.2 m

Afiniti latest funding size

$140 m

Time since last funding

7 months ago

Afiniti investors

Afiniti's latest funding round in October 2018 was reported to be $140 m. In total, Afiniti has raised $197.2 m
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Afiniti Operating Metrics

Oct, 2018


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Afiniti Online and Social Media Presence

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Afiniti News and Updates

Recruitment Market to growth rate (CAGR) of +17% from 2017 to 2021; Key players like- Longood, Indeed, Afiniti, Neuralware, Slagkryssaren, Swiftkey

The Global Recruitment Market Report includes a comprehensive analysis of the present market. The report starts with the basic Global Recruitment Market overview and then goes into each and every detail. Posted via Industry Today. Follow us on Twitter @IndustryToday

Customer service ‘behavioral pairing’ startup Afiniti quietly raised $130M at a $1.6B valuation

Artificial intelligence touches just about every aspect of the tech world these days, aiming to provide new ways of making old processes work better. Now, a startup that has built an AI platform that tackles the ever-present, but never-perfect, business of customer service has quietly raised a large…

Afiniti Frequently Asked Questions

  • When was Afiniti founded?

    Afiniti was founded in 2009.

  • Who are Afiniti key executives?

    Afiniti's key executives are Zia Chishti, John Birrer and Phil Davis.

  • How many employees does Afiniti have?

    Afiniti has 742 employees.

  • Who are Afiniti competitors?

    Competitors of Afiniti include FiscalNote, CallDesk and Yseop.

  • Where is Afiniti headquarters?

    Afiniti headquarters is located at Washington, DC, USA, Washington.

  • Where are Afiniti offices?

    Afiniti has an office in Washington.

  • How many offices does Afiniti have?

    Afiniti has 1 office.