OverviewSuggest Edit

Twilio is a company that provides a cloud communications platform helping developers build, scale, and operate real-time communications within software applications. It offers a set of APIs that enables developers to embed voice, messaging, and video capabilities into their applications. The solutions are used for anonymous communications, alerts, and notifications, contact centers, call tracking, mobile marketing, and user security.
TypePublic
Founded2008
HQSan Francisco, CA, US
Websitetwilio.com
Employee Ratings4.3
Overall CultureC-

Latest Updates

Employees (est.) (Sept 2020)3,664(+20%)
Revenue (FY, 2020)$1.8 B(+56%)
Share Price (Mar 2021)$394.6 (-5%)
Cybersecurity ratingBMore

Key People/Management at Twilio

Jeff Lawson

Jeff Lawson

Founder, CEO, & Chairman
George Hu

George Hu

COO
Khozema Shipchandler

Khozema Shipchandler

CFO
Sara Varni

Sara Varni

Chief Marketing Officer
Erin Reilly

Erin Reilly

Chief Social Impact Officer
Chee Chew

Chee Chew

Chief Product Officer
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Twilio Office Locations

Twilio has offices in San Francisco, Atlanta, Denver, Irvine and in 21 other locations
San Francisco, CA, US (HQ)
375 Beale St #300, San Francisco
Atlanta, GA, US
Atlanta Plaza, 950 East Paces Ferry Rd NE 18th Floor
Denver, CO, US
1801 California St #500
Irvine, CA, US
400 Spectrum Center Dr #400
Mountain View, CA, US
399 W El Camino Real
New York, NY, US
110 William St #1700
Show all (27)

Twilio Financials and Metrics

Twilio Revenue

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Twilio's revenue was reported to be $1.76 b in FY, 2020
USD

Revenue (FY, 2020)

1.8b

Gross profit (FY, 2020)

915.7m

Gross profit margin (FY, 2020), %

52%

Net income (FY, 2020)

(491.0m)

EBIT (FY, 2020)

(492.9m)

Market capitalization (2-Mar-2021)

67.3b

Closing stock price (2-Mar-2021)

394.6

Cash (31-Dec-2020)

933.9m

EV

66.9b
Twilio's current market capitalization is $67.3 b.
Annual
USDFY, 2017FY, 2018FY, 2019FY, 2020

Revenue

399.0m650.1m1.1b1.8b

Revenue growth, %

44%63%75%

Cost of goods sold

182.9m300.8m525.6m846.1m

Gross profit

216.1m349.2m608.9m915.7m
Quarterly
USDQ1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019Q1, 2020Q3, 2020

Revenue

129.1m147.8m168.9m233.1m275.0m295.1m364.9m448.0m

Cost of goods sold

59.6m67.9m77.0m107.1m125.0m136.9m171.3m217.1m

Gross profit

69.5m79.8m91.9m126.1m150.0m158.2m193.5m230.9m

Gross profit Margin, %

54%54%54%54%55%54%53%52%
Annual
USDFY, 2017FY, 2018FY, 2019FY, 2020

Cash

115.3m487.2m253.7m933.9m

Accounts Receivable

43.1m97.7m154.1m251.2m

Prepaid Expenses

81.4m

Current Assets

353.3m872.9m2.1b3.4b
Quarterly
USDQ1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019Q1, 2020Q3, 2020

Cash

117.7m493.5m469.1m377.7m535.9m330.6m345.5m1.1b

Accounts Receivable

57.3m67.6m80.2m105.1m126.8m131.2m172.9m203.8m

Prepaid Expenses

66.5m

Current Assets

382.1m884.0m850.7m1.1b2.1b2.1b2.1b3.6b
Annual
USDFY, 2016FY, 2017FY, 2018FY, 2019FY, 2020

Net Income

(41.3m)(63.7m)(121.9m)(307.1m)(491.0m)

Depreciation and Amortization

8.3m18.8m26.1m110.4m149.7m

Accounts Payable

1.7m5.4m7.0m17.3m10.1m

Cash From Operating Activities

10.1m(3.3m)8.0m14.0m32.7m
Quarterly
USDQ1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019Q1, 2020Q3, 2020

Net Income

(14.2m)(21.3m)(44.8m)(23.7m)(47.7m)(74.8m)(36.5m)(129.1m)(216.8m)(94.8m)(311.6m)

Depreciation and Amortization

4.0m8.5m13.4m5.6m11.4m18.2m21.2m49.6m79.3m32.2m98.1m

Accounts Payable

149.0k(1.3m)1.4m6.7m12.6m1.6m1.2m8.3m4.3m(20.8m)86.0k

Cash From Operating Activities

2.4m(4.0m)(7.1m)16.9m19.2m12.8m(9.1m)(13.8m)2.0m15.5m17.8m
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Twilio Operating Metrics

Twilio's Users was reported to be 2 m in Jun, 2018.
Q2, 2016Q3, 2016FY, 2016Q1, 2017Q2, 2017Q3, 2017FY, 2017Q1, 2018Jun, 2018Q2, 2018Q3, 2018FY, 2018Q1, 2019Q2, 2019Q3, 2019FY, 2019Q1, 2020

Countries

180 180 180 180 180 180 180 180 180 180 180 180 180 180

Patents Issued

47 51 58 59 72 74 77 117 158

Patents Pending

45 44 43 43 41 40 42

Users

2 m
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Twilio Acquisitions / Subsidiaries

Company NameDateDeal Size
SegmentOctober 12, 2020$3.20 b
TeravozJanuary 14, 2020
SendGridOctober 15, 2018$2 b
YticaSeptember 12, 2018
Beepsend SMSFebruary 07, 2017
KurentoSeptember 20, 2016
AuthyFebruary 24, 2015
Aquarius Survivor LLC
Beepsend Invest AB
Twilio Australia Pty Ltd
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Twilio Revenue Breakdown

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Twilio revenue breakdown by geographic segment: 28.7% from International and 71.3% from United States

Human Capital Metrics

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Twilio Cybersecurity Score

Cybersecurity ratingPremium dataset

B

81/100

SecurityScorecard logo

Twilio Environment, Social & Governance (ESG) Ratings

CSRHub ESG ratingPremium dataset

40-49

out of 100

CSRHub logo

Twilio Online and Social Media Presence

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Twilio Company Culture

  • Overall Culture

    C-

    68/100

  • CEO Rating

    D-

    60/100

  • Compensation

    D

    52/100

Learn more on Comparably

Twilio News and Updates

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An inside look at Bessemer Venture Partners’ investment process for Twilio

An inside look at Bessemer Venture Partners’ investment process for TwilioMark Twain once said that history doesn’t repeat itself, but it does rhyme. If Twilio provides any indication of what’s to come, we believe now more than ever in the future of the business-to-developer (B2D) space. As we reflect on 2016, Twilio’s IPO is a real highlight.

Twilio to become minority owner in Syniverse Technologies with $750M investment

Syniverse Technologies, a company that helps mobile providers move communications across public and private networks, announced an extensive partnership with Twilio this morning. Under the agreement, Twilio is investing up to $750 million to become a minority owner in the company. The idea behind th…

Twilio stock pulls back from record after stock offering value upsized by more than 50%

Shares of Twilio Inc. dropped 3.9% in premarket trading Friday, to pull back from the previous session's record close, after the cloud communications platform said the value of its public stock offering was upsized by more than 50%. The company said Friday a public offering of Class A common stock …

Twilio to sell $1 billion in fresh shares after earnings send stock to record high

Twilio Inc. announced Thursday afternoon that it expects to sell $1 billion in fresh shares, after its stock zoomed to record highs following a strong earnings report. Shares dipped 2.5% in after-hours trading, following a 7.7% spike in the regular session to a record close of $443.49. The San Fran…

Thinking about trading options or stock in Nektar Therapeutics, Sleep Number, General Electric, Twilio, or Spirit Airlines?

NEW YORK, Feb. 18, 2021 /PRNewswire/ -- InvestorsObserver issues critical PriceWatch Alerts for NKTR, SNBR, GE, TWLO, and SAVE. Click a link below then choose between in-depth options trade idea report or a stock score report. Options Report – Ideal trade ideas on up to seven different...

Twilio surges 10% as adjusted profit beats expectations and 4th-quarter revenue growth picks up

Summary List PlacementShares of Twilio rose 10% on Thursday after the cloud-computing company reported higher-than-expected revenue and earnings for the fourth quarter as demand for its software continued to rise amid the pandemic. The San Francisco-based company on Wednesday posted adjusted earni…
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Twilio Frequently Asked Questions

  • When was Twilio founded?

    Twilio was founded in 2008.

  • Who are Twilio key executives?

    Twilio's key executives are Jeff Lawson, George Hu and Khozema Shipchandler.

  • How many employees does Twilio have?

    Twilio has 3,664 employees.

  • What is Twilio revenue?

    Latest Twilio annual revenue is $1.8 b.

  • What is Twilio revenue per employee?

    Latest Twilio revenue per employee is $480.8 k.

  • Who are Twilio competitors?

    Competitors of Twilio include Cloudinary, Genesys and Agora.

  • Where is Twilio headquarters?

    Twilio headquarters is located at 375 Beale St #300, San Francisco, San Francisco.

  • Where are Twilio offices?

    Twilio has offices in San Francisco, Atlanta, Denver, Irvine and in 21 other locations.

  • How many offices does Twilio have?

    Twilio has 27 offices.