OverviewSuggest Edit

Twilio is a company that provides a cloud communications platform helping developers build, scale, and operate real-time communications within software applications. It offers a set of APIs that enables developers to embed voice, messaging, and video capabilities into their applications. The solutions are used for anonymous communications, alerts, and notifications, contact centers, call tracking, mobile marketing, and user security.
TypePublic
Founded2008
HQSan Francisco, US
Websitetwilio.com
Employee Ratings3.9
Culture scoreB

Latest Updates

Employees (est.) (Mar 2020)3,060(+6%)
Job Openings283
Revenue (FY, 2019)$1.1 B(+75%)
Share Price (May 2020)$208.6

Key People/Management at Twilio

Tony Blank

Tony Blank

Director of Twilio Startups
Jeff Lawson

Jeff Lawson

Founder, CEO, & Chairman
George Hu

George Hu

COO
Rick Dalzell

Rick Dalzell

Director
Karyn Smith

Karyn Smith

General Counsel and Corporate Secretary
Khozema Shipchandler

Khozema Shipchandler

CFO
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Twilio Office Locations

Twilio has offices in San Francisco, Atlanta, Denver, Irvine and in 20 other locations
San Francisco, US (HQ)
375 Beale St #300, San Francisco
Atlanta, US
Atlanta Plaza, 950 East Paces Ferry Rd NE 18th Floor
Denver, US
1801 California St #500
Irvine, US
400 Spectrum Center Dr #400
Mountain View, US
399 W El Camino Real
New York, US
110 William St #1700
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Twilio Financials and Metrics

Twilio Revenue

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Twilio's revenue was reported to be $1.13 b in FY, 2019 which is a 74.5% increase from the previous period.
USD

Revenue (FY, 2019)

1.1b

Revenue growth (FY, 2018 - FY, 2019), %

74.5%

Gross profit (FY, 2019)

608.9m

Gross profit margin (FY, 2019), %

53.7%

Net income (FY, 2019)

(307.1m)

EBIT (FY, 2019)

(369.8m)

Market capitalization (25-May-2020)

29.2b

Closing stock price (25-May-2020)

208.6

Cash (31-Dec-2019)

253.7m

EV

29.6b
Twilio's current market capitalization is $29.2 b.
Annual
USDFY, 2017FY, 2018FY, 2019

Revenue

399.0m650.1m1.1b

Revenue growth, %

44%63%75%

Cost of goods sold

182.9m300.8m525.6m

Gross profit

216.1m349.2m608.9m
Quarterly
USDQ1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019

Revenue

129.1m147.8m168.9m233.1m275.0m295.1m

Cost of goods sold

59.6m67.9m77.0m107.1m125.0m136.9m

Gross profit

69.5m79.8m91.9m126.1m150.0m158.2m

Gross profit Margin, %

54%54%54%54%55%54%
Annual
USDFY, 2017FY, 2018FY, 2019

Cash

115.3m487.2m253.7m

Accounts Receivable

43.1m97.7m154.1m

Current Assets

353.3m872.9m2.1b

PP&E

50.5m63.5m141.3m
Quarterly
USDQ1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019

Cash

117.7m493.5m469.1m377.7m535.9m330.6m

Accounts Receivable

57.3m67.6m80.2m105.1m126.8m131.2m

Current Assets

382.1m884.0m850.7m1.1b2.1b2.1b

PP&E

53.7m56.7m59.2m105.2m106.5m118.5m
Annual
USDFY, 2016FY, 2017FY, 2018FY, 2019

Net Income

(41.3m)(63.7m)(121.9m)(307.1m)

Depreciation and Amortization

8.3m18.8m26.1m110.4m

Accounts Payable

1.7m5.4m7.0m17.3m

Cash From Operating Activities

10.1m(3.3m)8.0m14.0m
Quarterly
USDQ1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019

Net Income

(14.2m)(21.3m)(44.8m)(23.7m)(47.7m)(74.8m)(36.5m)(129.1m)(216.8m)

Depreciation and Amortization

4.0m8.5m13.4m5.6m11.4m18.2m21.2m49.6m79.3m

Accounts Payable

149.0k(1.3m)1.4m6.7m12.6m1.6m1.2m8.3m4.3m

Cash From Operating Activities

2.4m(4.0m)(7.1m)16.9m19.2m12.8m(9.1m)(13.8m)2.0m
USDY, 2019

EV/EBIT

-80 x

EV/CFO

2.1 k x

Revenue/Employee

450.9k

Debt/Equity

0.1 x

Debt/Assets

0.1 x

Financial Leverage

1.2 x

P/E Ratio

(88.4)
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Twilio Operating Metrics

Twilio's Users was reported to be 2 m in Jun, 2018.
Q2, 2016Q3, 2016FY, 2016Q1, 2017Q2, 2017Q3, 2017FY, 2017Q1, 2018Jun, 2018Q2, 2018Q3, 2018FY, 2018Q1, 2019Q2, 2019Q3, 2019FY, 2019

Countries

180 180 180 180 180 180 180 180 180 180 180 180 180

Patents Issued

47 51 58 59 72 74 77 117 156

Patents Pending

45 44 43 43 41 40 42

Users

2 m
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Twilio Acquisitions / Subsidiaries

Company NameDateDeal Size
TeravozJanuary 14, 2020
SendGridOctober 15, 2018$2 b
YticaSeptember 12, 2018
Beepsend SMSFebruary 07, 2017
KurentoSeptember 20, 2016
AuthyFebruary 24, 2015
Aquarius Survivor LLC
Beepsend Invest AB
Twilio Australia Pty Ltd
Twilio Colombia S.A.S.
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Twilio Revenue Breakdown

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Twilio revenue breakdown by geographic segment: 28.7% from International and 71.3% from United States

Human Capital Metrics

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Twilio Online and Social Media Presence

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Twilio Company Culture

  • Overall Culture

    B

    72/100

  • CEO Rating

    A+

    83/100

  • Compensation

    C

    65/100

  • Diversity

    C+

    66/100

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Twilio News and Updates

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An inside look at Bessemer Venture Partners’ investment process for Twilio

An inside look at Bessemer Venture Partners’ investment process for TwilioMark Twain once said that history doesn’t repeat itself, but it does rhyme. If Twilio provides any indication of what’s to come, we believe now more than ever in the future of the business-to-developer (B2D) space. As we reflect on 2016, Twilio’s IPO is a real highlight.

Twilio tapped for Zocdoc’s expansion into telehealth video consultations

Twilio’s video player will be used as the backbone for the new video consultation service that Zocdoc is launching for its customers today, the two companies said in a statement. As the COVID-19 epidemic reshapes healthcare in the U.S. more service providers are going remote with the delivery of hea…

Epic launches new telehealth service with Twilio

The tool will enable healthcare professionals to launch video visits while also updating clinical documentation and reviewing patient histories in the EHR workflow.

Twilio CEO Jeff Lawson on shifting a 3,000-person company to fully remote

What’s it like to take a company with 3,000 employees distributed across 25 offices and make it fully remote with just a few weeks’ notice? I hopped on a call with Twilio CEO Jeff Lawson to hear about how their transition has gone so far, and what he’s learned from the process. Remote work isn’t […]
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Twilio Frequently Asked Questions

  • When was Twilio founded?

    Twilio was founded in 2008.

  • Who are Twilio key executives?

    Twilio's key executives are Tony Blank, Jeff Lawson and George Hu.

  • How many employees does Twilio have?

    Twilio has 3,060 employees.

  • What is Twilio revenue?

    Latest Twilio annual revenue is $1.1 b.

  • What is Twilio revenue per employee?

    Latest Twilio revenue per employee is $370.7 k.

  • Who are Twilio competitors?

    Competitors of Twilio include Nexmo, Plivo and Cincinnati Bell.

  • Where is Twilio headquarters?

    Twilio headquarters is located at 375 Beale St #300, San Francisco, San Francisco.

  • Where are Twilio offices?

    Twilio has offices in San Francisco, Atlanta, Denver, Irvine and in 20 other locations.

  • How many offices does Twilio have?

    Twilio has 26 offices.