Twilio is a cloud communications platform as a service company which allows software developers to programmatically make and receive phone calls, as well as send and receive text messages using its web service APIs. With the Company's platform, businesses can make communications relevant and contextual by embedding real-time communication and authentication capabilities directly into their software applications. Twilio's services are accessed over HTTP and are billed based on usage.

Employee Rating

4.4More
TypePublic
HQSan Francisco, US
Founded2008
Size (employees)1,119 (est)+13%
Websitetwilio.com
Twilio was founded in 2008 and is headquartered in San Francisco, US
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Key People/Management at Twilio

Jeff Lawson

Jeff Lawson

Founder, CEO, & Chairman
Khozema Shipchandler

Khozema Shipchandler

CFO
George Hu

George Hu

COO
Karyn Smith

Karyn Smith

General Counsel
Marty Réaume

Marty Réaume

Chief People Officer
Ott Kaukver

Ott Kaukver

Senior VP of Engineering
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Twilio Office Locations

Twilio has offices in San Francisco, Pyrmont, Atlanta, Singapore and in 12 other locations
San Francisco, (HQ)
300 375 Beale St
Atlanta,
7th Floor Terminus 3280 Peachtree Rd NE
Mountain View,
399 W El Camino Real
New York,
50 W 17th St
Melbourne,
Level 9 401 Collins St
Pyrmont,
100 Harris St
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Twilio Financials and Metrics

Twilio Revenue

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Twilio's revenue was reported to be $399.02 m in FY, 2017 which is a 43.9% increase from the previous period.
USD

Revenue (Q3, 2018)

168.9m

Gross profit (Q3, 2018)

91.9m

Gross profit margin (Q3, 2018), %

54.4%

EBIT (Q3, 2018)

(25.0m)

Market capitalization (12-Dec-2018)

9.6b

Closing stock price (12-Dec-2018)

96.7

Cash (30-Sep-2018)

469.1m
Twilio's current market capitalization is $9.6 b.
Annual
USDFY, 2014FY, 2015FY, 2016FY, 2017

Revenue

88.8m166.9m277.3m399.0m

Revenue growth, %

88%66%44%

Cost of goods sold

41.4m74.5m120.5m182.9m

Gross profit

47.4m92.5m156.8m216.1m
Quarterly
USDQ2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018Q3, 2018

Revenue

38.0m44.3m59.3m64.5m71.5m87.4m95.9m100.5m129.1m147.8m168.9m

Cost of goods sold

16.8m19.6m26.8m28.2m31.3m37.3m42.3m48.3m59.6m67.9m77.0m

Gross profit

21.1m24.7m32.5m36.3m40.2m50.1m53.5m52.3m69.5m79.8m91.9m

Gross profit Margin, %

56%56%55%56%56%57%56%52%54%54%54%
Annual
USDFY, 2015FY, 2016FY, 2017

Cash

108.8m305.7m115.3m

Accounts Receivable

19.1m26.2m43.1m

Prepaid Expenses

8.5m21.5m19.3m

Current Assets

136.5m353.4m353.3m
Quarterly
USDQ2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018Q3, 2018

Cash

261.4m252.2m118.4m92.2m91.9m117.7m493.5m469.1m

Accounts Receivable

23.0m29.4m30.0m37.3m37.3m57.3m67.6m80.2m

Prepaid Expenses

16.8m18.3m23.2m19.1m26.4m16.8m

Current Assets

301.2m299.8m341.7m345.6m347.6m382.1m884.0m850.7m
Annual
USDFY, 2014FY, 2015FY, 2016FY, 2017

Net Income

(26.8m)(35.5m)(41.3m)(63.7m)

Depreciation and Amortization

1.8m4.2m8.3m18.8m

Accounts Payable

1.2m658.0k1.7m5.4m

Cash From Operating Activities

(17.4m)(18.8m)10.1m(3.3m)
Quarterly
USDQ2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018Q3, 2018

Net Income

(18.2m)(27.2m)(6.5m)(17.5m)(28.7m)(14.2m)(21.3m)(44.8m)(23.7m)(47.7m)(74.8m)

Depreciation and Amortization

1.6m2.8m1.6m3.3m5.3m4.0m8.5m13.4m5.6m11.4m18.2m

Accounts Payable

(78.0k)1.1m7.3m4.6m2.3m149.0k(1.3m)1.4m6.7m12.6m1.6m

Cash From Operating Activities

(12.1m)(14.4m)6.0m5.1m4.4m2.4m(4.0m)(7.1m)16.9m19.2m12.8m
USDY, 2018

Financial Leverage

2.3 x
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Twilio Operating Metrics

Twilio's Users was reported to be 2 m in Jun, 2018.
Q2, 2016Q3, 2016FY, 2016Q1, 2017Q2, 2017Q3, 2017FY, 2017Q1, 2018Jun, 2018

Data Centers

22 22 26 26 26 27 27 27

Patents Pending

45 44 43 43 41 40 42

Trademarks (foreign)

15 35 47 48 61 61

Users

2 m
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Twilio Acquisitions / Subsidiaries

Acquired CompanyDateDeal Size
SendGridOctober 15, 2018$2 b
YticaSeptember 12, 2018
Beepsend SMSFebruary 07, 2017
KurentoSeptember 20, 2016
AuthyFebruary 24, 2015
Aquarius Survivor LLC
Twilio Colombia S.A.S.
Twilio Estonia OÜ
Twilio Europe Limited
Twilio Germany GmbH
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Twilio Revenue Breakdown

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Twilio revenue breakdown by geographic segment: 15.7% from International and 84.3% from United States

Human Capital Metrics

Twilio's employees are reported to be approximately 33% female and 67% male.
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Twilio Online and Social Media Presence

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Twilio News and Updates

An inside look at Bessemer Venture Partners’ investment process for Twilio

An inside look at Bessemer Venture Partners’ investment process for TwilioMark Twain once said that history doesn’t repeat itself, but it does rhyme. If Twilio provides any indication of what’s to come, we believe now more than ever in the future of the business-to-developer (B2D) space. As we reflect on 2016, Twilio’s IPO is a real highlight.

Global Cloud-Based Contact Center Infrastructure Product and Market Report 2018 Featuring 88, Cisco, Content Guru, Five9, Genesys, NewVoiceMedia, NICE inContact, Serenova, Sharpen and Twilio

DUBLIN, Dec 5, 2018 /PRNewswire/ -- The "2018 - 2019 Cloud-Based Contact Center Infrastructure Product and Market Report" report has been added to ResearchAndMarkets.com's offering. The 2018 - 2019 edition of the Cloud-Based Contact Center Product and Market Report features 10 leading and ...

Twilio Announces HSR Clearance for Proposed Transaction of SendGrid

SAN FRANCISCO, Nov. 21, 2018 (GLOBE NEWSWIRE) -- Twilio (NYSE: TWLO), the leading cloud communications platform, today announced that SendGrid and Twilio received notification of early termination of the waiting period under the Hart-Scott-Rodino Antitrust Improvements Act of 1976 (HSR Act) on Nov…

CEO Jeff Lawson says Twilio is committing $1M to homelessness programs after Prop C passed: 'Let's get it done' (TWLO)

Twilio CEO Jeff Lawson announced that his company will commit $1 million to support homelessness programs. This comes after 60 percent voted "yes" to San Francisco's homelessness measure "Prop C" on Tuesday, but this measure, which would bring the city $300 million in funding for homelessness prog…

Thinking about buying stock in Etsy Inc., New Age Beverages Co, TJX Companies, Tilray or Twilio Inc.?

NEW YORK, Nov. 8, 2018 /PRNewswire/ -- InvestorsObserver issues critical PriceWatch Alerts for ETSY, NBEV, TJX, TLRY, and TWLO. To see how InvestorsObserver's proprietary scoring system rates these stocks, view the InvestorsObserver's PriceWatch Alert by selecting the corresponding link....

MarketWatch First Take: Twilio is being hailed as the next AWS, and its stock has quadrupled this year

Twilio Inc. shares had already tripled on the year heading into Tuesday afternoon’s earnings report, but that was just a prelude to a record day on Wednesday that shows growing belief the little-known software company could be a giant in the making..
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Twilio Company Life and Culture

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Twilio Frequently Asked Questions

  • When was Twilio founded?

    Twilio was founded in 2008.

  • Who are Twilio key executives?

    Twilio's key executives are Jeff Lawson, Khozema Shipchandler and George Hu.

  • How many employees does Twilio have?

    Twilio has 1,119 employees.

  • What is Twilio revenue?

    Latest Twilio annual revenue is $399 m.

  • What is Twilio revenue per employee?

    Latest Twilio revenue per employee is $356.6 k.

  • Who are Twilio competitors?

    Competitors of Twilio include Plivo, Nexmo and 2600Hz.

  • Where is Twilio headquarters?

    Twilio headquarters is located at 300 375 Beale St, San Francisco.

  • Where are Twilio offices?

    Twilio has offices in San Francisco, Pyrmont, Atlanta, Singapore and in 12 other locations.

  • How many offices does Twilio have?

    Twilio has 16 offices.