Twilio is a cloud communications platform as a service company which allows software developers to programmatically make and receive phone calls, as well as send and receive text messages using its web service APIs. With the Company's platform, businesses can make communications relevant and contextual by embedding real-time communication and authentication capabilities directly into their software applications. Twilio's services are accessed over HTTP and are billed based on usage. 
San Francisco, US
Size (employees)
996 (est)+5%
Twilio was founded in 2008 and is headquartered in San Francisco, US
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Key People/Management at Twilio

Lee Kirkpatrick

Lee Kirkpatrick

George Hu

George Hu

Sara Varni

Sara Varni

Chief Marketing Officer
Karyn Smith

Karyn Smith

General Counsel
Marc Boroditsky

Marc Boroditsky

Senior VP of Sales
Ron Huddleston

Ron Huddleston

Chief Partners Officer
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Twilio Office Locations

Twilio has offices in San Francisco, Atlanta, Chicago, Sydney and in 12 other locations
San Francisco, US (HQ)
645 Harrison
Mountain View, US
399 W El Camino Real
New York, US
18 W 18th St
Bogotá, CO
1130 Cl. 94
München, DE
20 Luise-Ullrich-Straße
Dublin, IE
Custom House Quay
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Twilio Financials and Metrics

Twilio Financials

Twilio's revenue was reported to be $399.02 m in FY, 2017

Revenue (FY, 2017)

399 m

Gross profit (FY, 2017)

216.1 m

Gross profit margin (FY, 2017), %


Net income (FY, 2017)

(63.7 m)

EBIT (FY, 2017)

(66.1 m)

Market capitalization (20-Apr-2018)

3.8 b

Cash (31-Dec-2017)

115.3 m
Twilio's current market capitalization is $3.8 b.
USDFY, 2014FY, 2015FY, 2016FY, 2017


88.8 m166.9 m277.3 m399 m

Revenue growth, %


Cost of goods sold

41.4 m74.5 m120.5 m182.9 m

Gross profit

47.4 m92.5 m156.8 m216.1 m
USDQ2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017


38 m44.3 m59.3 m64.5 m71.5 m87.4 m95.9 m100.5 m

Cost of goods sold

16.8 m19.6 m26.8 m28.2 m31.3 m37.3 m42.3 m48.3 m

Gross profit

21.1 m24.7 m32.5 m36.3 m40.2 m50.1 m53.5 m52.3 m

Gross profit Margin, %

USDFY, 2015FY, 2016FY, 2017


108.8 m305.7 m115.3 m

Accounts Receivable

19.1 m26.2 m43.1 m

Prepaid Expenses

8.5 m21.5 m

Current Assets

136.5 m353.4 m353.3 m
USDQ2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017


261.4 m252.2 m118.4 m92.2 m91.9 m

Accounts Receivable

23 m29.4 m30 m37.3 m37.3 m

Prepaid Expenses

16.8 m18.3 m23.2 m19.1 m26.4 m

Current Assets

301.2 m299.8 m341.7 m345.6 m347.6 m
USDFY, 2014FY, 2015FY, 2016FY, 2017

Net Income

(26.8 m)(35.5 m)(41.3 m)(63.7 m)

Depreciation and Amortization

1.8 m4.2 m8.3 m18.8 m

Accounts Payable

1.2 m658 k1.7 m5.4 m

Cash From Operating Activities

(17.4 m)(18.8 m)10.1 m(3.3 m)
USDQ2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017

Net Income

(18.2 m)(27.2 m)(6.5 m)(17.5 m)(28.7 m)(14.2 m)(21.3 m)

Depreciation and Amortization

1.6 m2.8 m1.6 m3.3 m5.3 m4 m8.5 m

Accounts Payable

(78 k)1.1 m7.3 m4.6 m2.3 m149 k(1.3 m)

Cash From Operating Activities

(12.1 m)(14.4 m)6 m5.1 m4.4 m2.4 m(4 m)
USDY, 2017


435 k

Financial Leverage

1.2 x
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Twilio Operating Metrics

Q2, 2016Q3, 2016FY, 2016Q1, 2017Q2, 2017Q3, 2017FY, 2017

Data Centers

22 22 26 26 26 27 27

Patents Pending

45 44 43 43 41 40 42

Trademarks (US)

2 4 13 13 13 13 14

Trademarks (foreign)

15 35 47 48 61 61
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Twilio Acquisitions / Subsidiaries

Acquired CompanyDateDeal Size
Twilio Spain, S.L.
Twilio Germany GmbH
Twilio Hong Kong Limited
Twilio Singapore Pte. Ltd.
Twilio Europe Limited
Twilio Estonia OÜ
Aquarius Survivor LLC
Twilio Colombia S.A.S.
Twilio IP Holding Limited
Twilio Ireland Limited
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Twilio News and Updates

An inside look at Bessemer Venture Partners’ investment process for Twilio

An inside look at Bessemer Venture Partners’ investment process for TwilioMark Twain once said that history doesn’t repeat itself, but it does rhyme. If Twilio provides any indication of what’s to come, we believe now more than ever in the future of the business-to-developer (B2D) space. As we reflect on 2016, Twilio’s IPO is a real highlight.

Twilio’s wireless platform hits general availability

For a communications platform like Twilio, getting into wireless always seemed like a logical next move and a year ago, the company did just that with the beta launch of its SIM-based Programmable Wireless service for IoT. Now, a year later, the company is taking this service out of beta and making …

A2P SMS Market Latest Report with Forecast to 2025

The Insight partners has announced the addition of the A2P SMS Market (Application-to-Person) to 2025 – Global Analysis and Forecasts by Type (Cloud API Messaging Platform, Traditional & Managed Messaging Services), Application (Pushed Content Services, Interactive Services, Promotional Campaign…

A2P SMS Market, Segmentation, Future Growth, Innovative Trends, Opportunities, Leading Players & Forecast 2017 to 2022

A2P (Application-to-Person) SMS added “A2P (Application-to-Person) SMS Market - Global Trends, 2017 Analysis and 2025 Forecasts” report to its research database. This Report is spread across 150 Pages and Supported by 10 Company Leaders. Posted via Industry Today. Follow us on Twitter…

Twilio launches Flex, a fully programmable contact center

 Earlier this year we reported that Twilio was going to launch a full contact center solution called Flex on March 12 — lo and behold, today is March 12 and Twilio today announced the launch of Flex at the Enterprise Connect conference in Orlando. Flex brings together virtually every part of the exi…
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