OverviewSuggest Edit

Twilio is a cloud communications platform as a service company which allows software developers to programmatically make and receive phone calls, as well as send and receive text messages using its web service APIs. With the Company's platform, businesses can make communications relevant and contextual by embedding real-time communication and authentication capabilities directly into their software applications. Twilio's services are accessed over HTTP and are billed based on usage. ... Show more
HQSan Francisco, US
Employee Ratings4.3

Latest Updates

Employees (est.) (Feb 2019)1,275
Job Openings222
Revenue (FY, 2018)$650.1 M(+63%)
Share Price (Feb 2019)$106.9

Key People/Management at Twilio

Jeff Lawson

Jeff Lawson

Founder, CEO, & Chairman
Khozema Shipchandler

Khozema Shipchandler

George Hu

George Hu

Karyn Smith

Karyn Smith

General Counsel
Marty Réaume

Marty Réaume

Chief People Officer
Ott Kaukver

Ott Kaukver

Senior VP of Engineering
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Twilio Office Locations

Twilio has offices in San Francisco, Irvine, Denver, Atlanta and in 16 other locations
San Francisco, US (HQ)
300 375 Beale St
Atlanta, US
7th Floor Terminus 3280 Peachtree Rd NE
Denver, US
1801 California St #500Denver
Irvine, US
400 Spectrum Center Dr #400Irvine
Mountain View, US
399 W El Camino Real
New York, US
50 W 17th St
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Twilio Financials and Metrics

Twilio Revenue

Twilio's revenue was reported to be $650.07 m in FY, 2018 which is a 62.9% increase from the previous period.

Revenue (FY, 2018)


Revenue growth (FY, 2017 - FY, 2018), %


Market capitalization (15-Feb-2019)


Closing stock price (15-Feb-2019)

Twilio's current market capitalization is $13.2 b.
USDFY, 2015FY, 2016FY, 2017FY, 2018



Revenue growth, %


Cost of goods sold


Gross profit

USDQ1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018Q3, 2018



Cost of goods sold


Gross profit


Gross profit Margin, %

USDFY, 2015FY, 2016FY, 2017Y, 2018



Accounts Receivable


Prepaid Expenses


Current Assets

USDQ2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018Q3, 2018



Accounts Receivable


Prepaid Expenses


Current Assets

USDFY, 2015FY, 2016FY, 2017

Net Income


Depreciation and Amortization


Accounts Payable


Cash From Operating Activities

USDQ1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018Q3, 2018

Net Income


Depreciation and Amortization


Accounts Payable


Cash From Operating Activities

USDY, 2018


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Twilio Operating Metrics

Q2, 2016Q3, 2016FY, 2016Q1, 2017Q2, 2017Q3, 2017FY, 2017Q1, 2018Q2, 2018Q3, 2018

Data Centers

22 22 26 26 26 27 27 27 27 27

Patents Pending

45 44 43 43 41 40 42

Trademarks (Foreign)

15 35 47 48 61 61

Trademarks (US)

2 4 13 13 13 13 14
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Twilio Acquisitions / Subsidiaries

Acquired CompanyDateDeal Size
SendGridOctober 15, 2018$2 b
YticaSeptember 12, 2018
Beepsend SMSFebruary 07, 2017
KurentoSeptember 20, 2016
AuthyFebruary 24, 2015
Aquarius Survivor LLC
Beepsend Invest AB
Twilio Australia Pty Ltd
Twilio Colombia S.A.S.
Twilio Estonia OÜ
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Twilio Revenue Breakdown

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Twilio revenue breakdown by geographic segment: 22.7% from International and 77.3% from United States

Human Capital Metrics

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Twilio Online and Social Media Presence

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Twilio News and Updates


An inside look at Bessemer Venture Partners’ investment process for Twilio

An inside look at Bessemer Venture Partners’ investment process for TwilioMark Twain once said that history doesn’t repeat itself, but it does rhyme. If Twilio provides any indication of what’s to come, we believe now more than ever in the future of the business-to-developer (B2D) space. As we reflect on 2016, Twilio’s IPO is a real highlight.

Twilio and SendGrid CEOs explain how deal will help them serve customers like Airbnb

Jim Cramer hears from the CEOs of Twilio and SendGrid after the companies' recent tie-up.

The Ratings Game: Qualys, Twilio shares drop following outlooks that miss Street view

Qualys Inc. and Twilio Inc. shares fall Wednesday after each company reports quarterly earnings late Tuesday and forecasts a weaker-than-expected first quarter, but analysts see different reasons for the respective stock selloffs.

Twilio stock falls after Q4 sales beat, lower Q1 guidance

Shares of Twilio Inc. fell more than 4% in the extended session Tuesday after the cloud computing company reported adjusted fourth-quarter earnings in line with Wall Street expectations, beat on quarterly sales, but called for lower-than-expected profit in the first quarter. Twilio said it lost $47…

SIP Trunking Services Global Market 2018-2025: Flowroute, 3CX, Nextiva, Twilio, Allstream, ShoreTel

Wiseguyreports.Com Publish New Market Research Report On -“SIP Trunking Services Market - Global Industry Analysis, Size, Share, Trends, Growth and Forecast 2018 - 2025” Posted via Industry Today. Follow us on Twitter @IndustryToday

Global Cloud-Based Contact Center Infrastructure Product and Market Report 2018 Featuring 88, Cisco, Content Guru, Five9, Genesys, NewVoiceMedia, NICE inContact, Serenova, Sharpen and Twilio

DUBLIN, Dec 5, 2018 /PRNewswire/ -- The "2018 - 2019 Cloud-Based Contact Center Infrastructure Product and Market Report" report has been added to ResearchAndMarkets.com's offering. The 2018 - 2019 edition of the Cloud-Based Contact Center Product and Market Report features 10 leading and ...
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Twilio Company Life and Culture

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Twilio Frequently Asked Questions

  • When was Twilio founded?

    Twilio was founded in 2008.

  • Who are Twilio key executives?

    Twilio's key executives are Jeff Lawson, Khozema Shipchandler and George Hu.

  • How many employees does Twilio have?

    Twilio has 1,275 employees.

  • What is Twilio revenue?

    Latest Twilio annual revenue is $650.1 m.

  • What is Twilio revenue per employee?

    Latest Twilio revenue per employee is $509.9 k.

  • Who are Twilio competitors?

    Competitors of Twilio include Cincinnati Bell, Plivo and Nexmo.

  • Where is Twilio headquarters?

    Twilio headquarters is located at 300 375 Beale St, San Francisco.

  • Where are Twilio offices?

    Twilio has offices in San Francisco, Irvine, Denver, Atlanta and in 16 other locations.

  • How many offices does Twilio have?

    Twilio has 20 offices.