Genesys, (also known as Genesys Telecommunications Laboratories, Inc.), is a company that sells customer experience and call center technology to mid-sized and large businesses. The Company's customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels, and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty. Genesys is also known for its Workforce Optimization suite, an integrated workforce management system.
Latest funding size
Time since last funding
|over 1 year|
|Hellman & Friedman|
|Acquired Company||Date||Deal Size|
|Interactive Intelligence||December 01, 2016||$1.4 b|