Genesys, (also known as Genesys Telecommunications Laboratories), is a company that sells customer experience and call center technology to mid-sized and large businesses. The Company's customer experience platform and solutions help companies engage effortlessly with their customers, across all touchpoints, channels, and interactions to deliver differentiated customer journeys, while maximizing revenue and loyalty. Genesys is also known for its Workforce Optimization suite, an integrated workforce management system.
|HQ||Daly City, US|
|Size (employees)||5,756 (est)|
Genesys total Funding
Genesys latest funding size
Time since last funding
|2 years ago|
|Hellman & Friedman, TCV|
|Acquired Company||Date||Deal Size|
|Silver Lining Solutions||February 27, 2017|
|Interactive Intelligence||December 01, 2016||$1.40 b|
|SpeechStorm||December 20, 2015|
|CanaPlus Consulting Pte Ltd||September 03, 2014|
|Solariat, Inc.||March 18, 2014|
|OVM Solutions||January 20, 2014|
|Ventriloquist||January 20, 2014|
|Voran Technologia||December 02, 2013|
|Echopass Corporation||October 08, 2013|
|SoundBite Communications||May 20, 2013||$100 m|
Genesys has 17.11k Twitter Followers. The number of followers has increased 0.3% month over month and increased 2.3% quarter over quarter
When was Genesys founded?
Genesys was founded in 1990.
Who are Genesys key executives?
Genesys's key executives are Paul Segre, Tom Eggemeier and Larry Katz.
How many employees does Genesys have?
Genesys has 5,756 employees.
What is Genesys revenue?
Latest Genesys annual revenue is $1.4 b.
What is Genesys revenue per employee?
Latest Genesys revenue per employee is $243.2 k.
Who are Genesys competitors?
Competitors of Genesys include Nuance, Serenova and Aspect Software.
Where is Genesys headquarters?
Genesys headquarters is located at 2001 Junipero Serra Blvd., Daly City.
Where are Genesys offices?
Genesys has offices in Daly City, Shinjuku, , Hong Kong and in 49 other locations.
How many offices does Genesys have?
Genesys has 57 offices.