Talkdesk is an easy-to-use, cloud-based call center software solution that helps growing businesses improve customer interactions, while simultaneously reducing costs. Unlike other call center solutions, it requires no phones, hardware, coding or downloads — all that is needed is a computer and an Internet connection. Companies can be up-and-running in minutes and have access to robust call center functionality (i.e., IVR, skills-based routing, call conferencing, call transfers) in an intuitive web-based interface. Talkdesk also integrates with Salesforce, Zendesk,, Zoho, Shopify, Infusionsoft, Olark and other CRM systems to enrich the real-time customer information provided to agents so they can improve customer interactions. With real-time and historical reporting, call monitoring and call recording the Company offers, agents and managers can make data-driven decisions based on comprehensive information to help optimize the customer experience.
San Francisco, US
Size (employees)
308 (est)-1%
Talkdesk was founded in 2011 and is headquartered in San Francisco, US
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Key People/Management at Talkdesk

Tiago Paiva

Tiago Paiva

Gadi Shamia

Gadi Shamia

Chief Operating Officer
Aaron Schilke

Aaron Schilke

Vice President Enterprise Sales
Shep Maher

Shep Maher

Senior Vice President, Sales
Jon Heaps

Jon Heaps

Vice President, Channels

Talkdesk Office Locations

Talkdesk has an office in San Francisco
San Francisco, US (HQ)
535 Mission Street, 12th Floor
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Talkdesk Financials and Metrics

Summary Metrics

Founding Date


Total Funding

$24.5 m

Latest funding size

$6 m

Time since last funding

2 years ago


Talkdesk's latest funding round in October 2015 was reported to be $6 m. In total, Talkdesk has raised $24.5 m

Talkdesk Operating Metrics

Talkdesk's Customers was reported to be 2 k in Jun, 2015.
Jun, 2015Feb, 2018


2 k

Data Centers



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