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NICE inContact

NICE inContact

Revenue

$222 M

FY, 2015

NICE inContact Summary

Company summary

Overview
NICE inContact (formerly known as inContact) is a company developing cloud contact center software. It offers CXone, a customer experience platform delivering omnichannel routing, customer analytics, workforce engagement, automation, and artificial intelligence capabilities. The company also provides CXsuccess contact center services, the DEVone developer community, and CXexchange applications marketplace.
Type
Subsidiary
Founded
1997
HQ
Sandy, UT, US | view all locations
Website
https://www.niceincontact.com/
Cybersecurity rating
Sectors

Key people

Operating MetricsView all

Patents (US)

17
30.8%

FY, 2015

Contracts Closed

170
33.9%

Q2, 2016

Agents

500K
81.8%

Mar, 2021

LocationsView all

5 locations detected

  • Sandy, UT HQ

    United States

    75 W Towne Ridge Pkwy

  • Philadelphia, PA

    United States

    PO Box 7247

  • North Sydney, NSW

    Australia

    2 Elizabeth Plaza

  • Taguig, NCR

    Philippines

    7th Ave, corner 25th St

  • London, England

    United Kingdom

    2nd floor, 160 Queen Victoria St

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