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NICE inContact
Revenue
$222 M
FY, 2015
NICE inContact Summary
Company Summary
- Overview
- NICE inContact is a company developing cloud contact center software. It offers CXone, a customer experience platform delivering omnichannel routing, customer analytics, workforce management, automation, and artificial intelligence capabilities. The company caters to the healthcare, financial services, education, retail, and telecommunications industries.
- Type
- Subsidiary
- Status
- Active
- Founded
- 1997
- HQ
- Sandy, UT, US | view all locations
- Cybersecurity rating
Table of Contents
Key People
Nathan Boden, Chief Technology Officer
Operating MetricsView all
Patents (US)
17
30.8%
FY, 2015
Contracts Closed
170
33.9%
Q2, 2016
Agents
500K
81.8%
Mar, 2021
LocationsView all
4 locations detected
Sandy, UTÂ HQ
United States
75 W Towne Ridge Pkwy, Tower 1
North Sydney, NSW
Australia
Level 4 2 Elizabeth Plaza
Taguig, NCR
Philippines
Twenty-Five Seven McKinley Building 17F & 18F 25th St Corner 7th Ave Bonifacio Global City
London, England
United Kingdom
2nd floor, 160 Queen Victoria St
NICE inContact Financials
Summary Financials
- Revenue (FY, 2015)
- $222.0M
- Net income (FY, 2015)
- ($22.8M)
- Cash (FY, 2015)
- $29.1M
- EBIT (FY, 2015)
- ($16.9M)