Odigo

    OverviewSuggest Edit

    Odigo is a provider of cloud-based contact center solutions. It offers a suite of services, including omnichannel, automation, routing, artificial intelligence, customer engagement, performance optimization, user experience, and cloud-based solutions. In addition, the company provides integration services, CX consulting, and Odigo Academy. The company caters to companies with customer success teams and contact centers in various industries. 

    TypePrivate
    Founded1986
    HQIssy-les-Moulineaux, FR
    Websiteodigo.com
    Employee Ratings3.1

    Latest Updates

    Employees (est.) (Sept 2021)780
    Cybersecurity ratingBMore

    Key People/Management at Odigo

    Erwan le Duff

    Erwan le Duff

    Chief Executive Officer
    Vincent Lascoux

    Vincent Lascoux

    Chief Operating Officer
    David Paulding

    David Paulding

    Chief Sales Officer
    Thibaud Pietri

    Thibaud Pietri

    Chief Product Officer
    Thomas Saint-Hilaire

    Thomas Saint-Hilaire

    Chief Experience Officer
    Dominique Toubin

    Dominique Toubin

    VP Channels & Alliances
    Show more

    Odigo Office Locations

    Odigo has offices in Issy-les-Moulineaux, Brussel, Frankfurt am Main, Amsterdam and in 1 other location
    Issy-les-Moulineaux, FR (HQ)
    41-43 Rue Camille Desmoulins
    Brussel, BE
    Avenue Fonsny 46 box 59
    Frankfurt am Main, DE
    Eschersheimer Landstraße 14
    Amsterdam, NL
    Herikerbergweg 88, building, 1101cm
    Madrid, ES
    Calle Pedro de Valdivia, 10
    Show all (5)

    Odigo Financials and Metrics

    Summary Metrics

    Founding Date

    1986
    Show all financial metrics

    Odigo Operating Metrics

    Odigo's Users was reported to be 400 k in May, 2021.
    May, 2021

    Partners

    6

    Products

    8

    Types of Services

    6

    Users

    400 k
    Show all operating metrics

    Odigo Cybersecurity Score

    Cybersecurity ratingPremium dataset

    B

    87/100

    SecurityScorecard logo

    Odigo Online and Social Media Presence

    Embed Graph

    Odigo Blogs

    ISO 27000: why data security requires continuous improvement

    When choosing a Contact Center as a Service (CCaaS) solution, the importance of data security cannot be overstated. ISO 27000 is more than a certificate; it’s a comprehensive data security framework that fosters continuous improvement. Learn how ISO 27001 helps protect your data. The post ISO 27000:…

    Should your contact center offer video chat?

    Video conveys more information than any other medium. It isn’t ideal for every request, but for contact centers that want to provide detailed instruction or strengthen relationships with customers, video chat provides unparalleled capabilities. The post Should your contact center offer video chat? a…

    Odigo Frequently Asked Questions

    • When was Odigo founded?

      Odigo was founded in 1986.

    • Who are Odigo key executives?

      Odigo's key executives are Erwan le Duff, Vincent Lascoux and David Paulding.

    • How many employees does Odigo have?

      Odigo has 780 employees.

    • Who are Odigo competitors?

      Competitors of Odigo include Zendesk, NICE inContact and Genesys.

    • Where is Odigo headquarters?

      Odigo headquarters is located at 41-43 Rue Camille Desmoulins, Issy-les-Moulineaux.

    • Where are Odigo offices?

      Odigo has offices in Issy-les-Moulineaux, Brussel, Frankfurt am Main, Amsterdam and in 1 other location.

    • How many offices does Odigo have?

      Odigo has 5 offices.