Craft

Zendesk

Revenue

$1.3 B

FY, 2021

Zendesk Summary

Company Summary

Overview
Zendesk is a company developing customer service software. It offers a ticketing system, messaging and live chat, help centers, reporting and analytics, artificial intelligence and automation, as well as sales CRM and marketplace. The company serves the education, financial services, healthcare, manufacturing, media, retail, telecommunications, and transportation industries.
Type
Subsidiary
Status
Active
Founded
2007
HQ
San Francisco, CA, US | view all locations
Website
https://www.zendesk.com/
Cybersecurity rating
ESG rating
50-59 out of 100|View all ESG data
Sectors

Key People

  • Tom Eggemeier

    Tom Eggemeier, CEO and Board Member

  • Adrian McDermott

    Adrian McDermott, Chief Technology Officer

  • Julie Swinney

    Julie Swinney, Chief Financial Officer

  • Craig Flower

    Craig Flower, Chief Information Officer

Operating MetricsView all

Remaining Performance Obligations

$1.4B
20.4%

Q3, 2022

Paid Customers

108.1K
3.3%

Q3, 2022

Countries

160

FY, 2021

LocationsView all

19 locations detected

  • San Francisco, CA HQ

    United States

    989 Market Street

  • Madison, WI

    United States

    25 W Main Street

  • Melbourne, VIC

    Australia

    7/395 Collins Street

  • Sao Paulo, SP

    Brazil

    Oscar Freire, 585

  • Montréal, QC

    Canada

    385 Av. Viger O

  • Copenhagen

    Denmark

    Snaregade 12

and 13 others

Zendesk Financials

Summary Financials

Revenue (Q3, 2022)
$416.9M
Gross profit (Q3, 2022)
$337.4M
Net income (Q3, 2022)
($59.1M)
Cash (Q3, 2022)
$707.0M
EBIT (Q3, 2022)
($55.4M)

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