Zendesk Operating Metrics

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Zendesk key operating metrics including Remaining Performance Obligations, environmental, and social and governance score (ESG).

Remaining Performance Obligations

$1.4B

20.4%

Q3, 2022

Paid Customers

108.1K

3.3%

Q3, 2022

Countries

160

FY, 2021

Operating Metrics

Metrics	FY, 2019	FY, 2020	FY, 2021
Remaining Performance Obligations	$641.0M	$925.0M	$1.2B
Paid Customers	157K	173.6K	111.1K
Countries	160	160	160
Patents Pending (US)	15	18
Expansion Rate	1.2	1.1	1.2

50-59 out of 100

Community

Employees

Environment

Governance

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Source:CSRHub