support.com

Support.com is a leading provider of cloud-based software and services for technology support, including Nexus®, a Support Interaction Optimization (SIO) solution that enables companies to boost agent productivity, dramatically improve the customer experience and more quickly resolve complex technology support issues. Nexus and our support programs help leading brands in cable, retail, software and other connected technology industries create new revenue streams and deepen customer relationships.
Type
Public
HQ
Redwood City, US
Founded
1997
Size (employees)
1,695 (est)-16%
support.com was founded in 1997 and is headquartered in Redwood City, US

support.com Office Locations

support.com has offices in Redwood City, Bengaluru, Eugene
Redwood City, US
Bengaluru, IN
Eugene, US

support.com Metrics

support.com Summary

Market capitalization

$38.9 M

Closing share price

$2.13
support.com's current market capitalization is $38.9 M.

support.com Financials

support.com's revenue is $77.3 M in FY, 2015 which is a 6.82% decrease from the previous period.
FY, 2015FY, 2014FY, 2013

Revenue

$77.3 M$83 M$88.2 M

Revenue growth, %

-6.8%-5.9%

Gross profit

$15.4 M$21.5 M$43.8 M

Operating income

$-28.5 M$-3.15 M$10.8 M

Operating expense total

$43.8 M$24.7 M$33 M

Net Income

$-27 M$-3.48 M$10.4 M

Operating cash flow

$4.46 M$-4.92 M$-2.21 M

support.com Market Value History

support.com Online Presence

support.com Company Life

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