inSided

OverviewSuggest Edit

As Europe’s foremost provider of community engagement technology and services, inSided believes in a new way to do business. We help forward-looking companies to radically improve customer intimacy, advocacy and profitability by fostering online conversations at every stage of the customer life cycle. Social Support reduce service costs, expand service capabilities, increase customer satisfaction Social Marketing differentiate products, boost SEO & conversion, increase loyalty & advocacy Social Commerce improve products & services, increase trust, drive sales, reduce abandonment rates Social Insights increase research quality, improve transparency, decrease time-to-market
TypePrivate
Founded2010
HQAmsterdam, NL
Websiteinsided.com

Latest Updates

Employees (est.) (Nov 2020)59(+4%)
Cybersecurity ratingBMore

inSided Office Locations

inSided has offices in Amsterdam and New York
Amsterdam, NL (HQ)
118A Singel
New York, US
3 W 18th St
Show all (2)

inSided Financials and Metrics

Summary Metrics

Founding Date

2010

inSided total Funding

$6.6 m

inSided latest funding size

$6.60 m

Time since last funding

5 years ago

inSided investors

inSided's latest funding round in February 2016 was reported to be $6.6 m. In total, inSided has raised $6.6 m
Show all financial metrics

inSided Cybersecurity Score

Cybersecurity ratingPremium dataset

B

88/100

SecurityScorecard logo

inSided Online and Social Media Presence

Embed Graph

inSided Blogs

Gamification: A Guide for Online Communities

Who doesn’t love a game and a bit of a competition? Especially if there are prizes to be won!

4 benefits of combining customer training programs with a customer community

“A company’s success is dependent on their customers’ ability to successfully use its products, and derive meaningful outcomes from its features and services.” — Sandi Lin, CEO & Co-Founder, Skilljar Isn’t that the truth?! 🚀

“Measuring” Customer Success: Where to start

One of the most important things Customer Success teams do—and essentially, you could argue, their raison d'être—is to capture the myriad of signals customers give off in order to fully understand their success with a product (and therefore understand their likelihood of renewal).

inSided named Leader in G2’s Online Community Management category after exponential growth

[Press Release] The rapid acceleration and demand for Customer Community platforms in the B2B SaaS & subscription-based market continues to drive customer and revenue growth.

Unifying Customer Communities and Education drives Engagement

In our recent webinar with Skilljar and joint customer Glint—or Glint’s Customer Empowerment team, we discussed how combining an online customer community platform and a Customer Education program can deliver serious value for B2B SaaS companies in the form of increased customer engageme…
Show more

inSided Frequently Asked Questions

  • When was inSided founded?

    inSided was founded in 2010.

  • How many employees does inSided have?

    inSided has 59 employees.

  • Who are inSided competitors?

    Competitors of inSided include Support.com, ServiceTitan and Case Status.

  • Where is inSided headquarters?

    inSided headquarters is located at 118A Singel, Amsterdam.

  • Where are inSided offices?

    inSided has offices in Amsterdam and New York.

  • How many offices does inSided have?

    inSided has 2 offices.