The ATM revolutionized customer self-service for banks in the 80’s. Today, Website Pipeline is revolutionizing customer self-service for wholesalers and manufacturers who use Sage ERP systems. With our cloud-based ecommerce portal, your new and existing customers can get their day to day inquiries and transactions handled via computer, tablet, or mobile phone. No more waiting in phone, fax, and email lines for your customer service staff to act. Our ecommerce portal securely interacts with the back-end systems that run your business – just like your customer service reps do – so your customers get real-time, accurate information (on products, pricing, inventory levels, order history, shipments, account balances, open invoices, etc), and their transactions (orders, payment, rma’s, etc) get fed into your existing workflows.
Companies like you hire our ecommerce portal to 1) protect and better service existing customers, 2) gain new customers, 3) increase their customer service capacity and scalability, and 4) improve their internal efficiencies associated with everyday business.