Freshdesk makes customer happiness refreshingly easy. Launched in 2010, Freshdesk has over 40,000 customers across the world, including 3M, Honda, Hugo Boss, University of Pennsylvania, and . With powerful features, an easy to use interface, and a freemium pricing model, Freshdesk’s cloud-based customer support software enables companies of all sizes to support customers through email, phone calls, websites, forums and social media channels. The company is headquartered in San Francisco, California and has offices in London and Chennai.
Company growth
San Francisco, US
Size (employees)
911 (est)+6%
Freshdesk was founded in 2010 and is headquartered in San Francisco, US

Key People at Freshdesk

Girish Mathrubootham

Girish Mathrubootham

Founder & CEO
Dilawar Syed

Dilawar Syed

Jill Soley

Jill Soley

VP Marketing
Shan Krishnasamy

Shan Krishnasamy

Founder & CTO
Francesco Rovetta

Francesco Rovetta

VP Alliances & Distribution

Freshdesk Office Locations

Freshdesk has offices in San Francisco, London, Chennai, Bondi Junction
San Francisco, US
London, GB
Chennai, IN
Bondi Junction, AU

Freshdesk Metrics

Freshdesk Summary

Founding Date


Total Funding

$150 M

Latest funding size

$55 M

Time since last funding

4 months


We estimate that Freshdesk's latest funding round in November 2016 was $55 M. In total, Freshdesk has raised $150 M

Market Position – customer support, Technology, mobile, cloud, enterprise software, software, social networks

Freshdesk Online Presence

Freshdesk News

Freshdesk Company Life

You may also be interested in