| Type | Subsidiary |
| Parent Company | Freshworks |
| HQ | San Bruno, US |
| Founded | 2010 |
| Website | freshdesk.com |
Freshdesk was founded in 2010 and is headquartered in San Bruno, US
Viewing summary data as a guest
Sign up for free to see all dataKey People/Management at Freshdesk
Girish Mathrubootham
Founder & CEO
Shan Krishnasamy
Founder & CTO
Francesco Rovetta
VP Alliances & Distribution
Freshdesk Office Locations
Freshdesk has offices in San Bruno, Macquarie Park, Berlin, Chennai and in 1 other location
San Bruno, US (HQ)
1250 Bayhill Dr #315
Macquarie Park, AU
Suite G1, Building A 64 Talavera Rd
Berlin, DE
86 Alte Jakobstraße
Chennai, IN
SP Infocity, Block B, 40 MGR Road
London, GB
54 Fenchurch Street
Freshdesk Financials and Metrics
Summary Metrics
Founding Date | 2010 |
Freshdesk is a subsidiary of Freshworks
Freshdesk Online and Social Media Presence
20.95k Twitter followers
Freshdesk has 20.95k Twitter Followers. The number of followers has increased 0.4% month over month and increased 1.6% quarter over quarter
Freshdesk's Trends
Twitter Engagement Stats for @freshdesk
11.2k
Tweets
2.8k
Following
21k
Followers
33
Tweets last 30 days
1.9
Avg. likes per Tweet
66.7%
Tweets with engagement
Freshdesk News and Updates
November 23, 2018
Trouble Tracking Software Market is set for a Potential Growth Worldwide Excellent Technology Trends with Business Analysis - Zendesk, Zoho, Freshdesk, Desk.com, TeamSupport, Rollbar, Issuetrak, Woodpecker Issue Tracker
“A Trouble Tracking Software is a computer software package that manages and maintains lists of issues. Trouble Tracking Software are generally used in collaborative settings—especially in large or distributed collaborations—but can also be employed by individuals as part of a time management or per…
September 07, 2018
Live Chat Software Market SWOT Analysis and Outlook to 2025 - LivePerson, Zendesk, LogMeIn, LiveChat, SnapEngage, Comm100, Freshdesk, Intercom
Research N Reports market research analysts predict the global live chat software market to grow steadily during the forecast period and post a CAGR of almost +7% by 2025. Posted via Industry Today. Follow us on Twitter @IndustryToday
August 01, 2018
Kerala startup ecosystem seeing reverse migration of entrepreneurs
Kerala startups attracted $60-70 million investment last year, according to Kerala Startup Mission
Freshdesk Blogs
December 04, 2019
9 Customer Service Examples To Upgrade Your Support
When you think of companies that offer great customer service, the best examples are not one-off moments of companies going out of the way to delight a customer. Instead, the best examples of customer-focused brands are those that have carved a name for themselves by caring genuinely for their custo…
December 03, 2019
5 Best Practices to Follow when Outsourcing Customer Service
Outsourcing customer service can help you save money, scale your team fast, and provide round-the-clock assistance to your customers. However, building and managing a team of remote customer service representatives has its own unique challenges, and it’s important to do it right. Here are five best …
November 28, 2019
Everything you Need to Know About Real-Time Support
How the approach to support changed over the years As soon as the first deal of humanity was struck, and services were exchanged for goods, the first business-customer relationship started. In fact, the 1750 BCE complaint tablet to Ea-Nasir is widely believed to be the first customer complaint ever.…
November 27, 2019
How Follow the Sun Model helps you Deliver 24/7 Global Support
Finding the best way to support your customers can be down to plenty of factors. There are different approaches you can take based on your customer base, the industry, size of your organization, etc. The follow the sun model approach is one such example and in this article, you will read about the f…
November 26, 2019
Empower Your Customer Support Team to Stay on Top of Holiday Delivery Issues
Customer support is one of the most critical functions of retail businesses. When your support processes function smoothly, they inspire the confidence of your customers and contribute to increased retention and lifetime value. This is particularly true during the last-mile-delivery phase. Quality …
November 25, 2019
8 Fantastic Knowledge Base Examples to Learn From
Did you know that not only do 70% of people expect a company’s website to include a self-service application, the same percentage of people actually prefer to use a company’s website to get answers to their questions rather than use phone or email. And it’s easy to imagine why – consumers today valu…
Freshdesk Frequently Asked Questions
When was Freshdesk founded?
Freshdesk was founded in 2010.
Who are Freshdesk key executives?
Freshdesk's key executives are Girish Mathrubootham, Shan Krishnasamy and Francesco Rovetta.
Who are Freshdesk competitors?
Competitors of Freshdesk include Userlike, Support.com and SaltMines Group.
Where is Freshdesk headquarters?
Freshdesk headquarters is located at 1250 Bayhill Dr #315, San Bruno.
Where are Freshdesk offices?
Freshdesk has offices in San Bruno, Macquarie Park, Berlin, Chennai and in 1 other location.
How many offices does Freshdesk have?
Freshdesk has 5 offices.
Learn about Craft real-time company insights
Receive alerts for 300+ data fields across thousands of companies