| Type | Subsidiary |
| Parent Company | Freshworks |
| HQ | San Bruno, CA, US |
| Founded | 2010 |
| Website | freshdesk.com |
| Cybersecurity rating | DMore |
Freshdesk was founded in 2010 and is headquartered in San Bruno, CA, US
Viewing summary data as a guest
Sign up for free to see all dataKey People/Management at Freshdesk
Girish Mathrubootham
Founder & CEO
Shan Krishnasamy
Founder & CTO
Freshdesk Office Locations
Freshdesk has an office in San Bruno
San Bruno, CA, US (HQ)
1250 Bayhill Dr #315
Freshdesk Financials and Metrics
Summary Metrics
Founding Date | 2010 |
Freshdesk is a subsidiary of Freshworks
Freshdesk Cybersecurity Score
Freshdesk Online and Social Media Presence
21.7k Twitter followers
Freshdesk has 21.7k Twitter Followers. The number of followers has decreased 1.1% quarter over quarter
Freshdesk's Trends
Twitter Engagement Stats for @freshdesk
12.6k
Tweets
2.7k
Following
21.7k
Followers
108
Tweets last 30 days
2.2
Avg. likes per Tweet
77.8%
Tweets with engagement
Freshdesk News and Updates
March 19, 2021
AVOXI Integrates ZenDesk, HubSpot, FreshDesk and ServiceNow Into Its Cloud Communications Platform
AVOXI expands integrations with essential CRM technologies to increase contact center efficiency and improve customer satisfaction.
November 18, 2020
PubHub Releases New Freshdesk Integration
Helpdesk Extension Boosts Efficiency for Growing Companies and Struggling Support Agents CLINTON TOWNSHIP, Mich., Nov. 18, 2020 /PRNewswire/ -- Tweddle Group today announced a new integration between its knowledge base product PubHub and the popular customer support software Freshdesk....
August 25, 2020
Problem Tracking Software 2020 Global Market Key Players – Zendesk, Freshdesk, Samanage, Freshservice - Analysis and Forecast to 2026
Wiseguyreports.Com Publish New Market Research Report On-“Covid-19 Impact on Problem Tracking Software Market 2020 Global Analysis, Size, Share, Trends, Opportunities and Growth, Forecast 2026” Posted via Industry Today. Follow us on Twitter @IndustryToday
November 23, 2018
Trouble Tracking Software Market is set for a Potential Growth Worldwide Excellent Technology Trends with Business Analysis - Zendesk, Zoho, Freshdesk, Desk.com, TeamSupport, Rollbar, Issuetrak, Woodpecker Issue Tracker
“A Trouble Tracking Software is a computer software package that manages and maintains lists of issues. Trouble Tracking Software are generally used in collaborative settings—especially in large or distributed collaborations—but can also be employed by individuals as part of a time management or per…
September 07, 2018
Live Chat Software Market SWOT Analysis and Outlook to 2025 - LivePerson, Zendesk, LogMeIn, LiveChat, SnapEngage, Comm100, Freshdesk, Intercom
Research N Reports market research analysts predict the global live chat software market to grow steadily during the forecast period and post a CAGR of almost +7% by 2025. Posted via Industry Today. Follow us on Twitter @IndustryToday
August 01, 2018
Kerala startup ecosystem seeing reverse migration of entrepreneurs
Kerala startups attracted $60-70 million investment last year, according to Kerala Startup Mission
Freshdesk Blogs
July 28, 2021
Why relationship marketing is vital to customer retention
Whether your team is running inbound customer services or outbound, relationship marketing will make sure customers feel valued—not just sold to.
The post Why relationship marketing is vital to customer retention appeared first on Thoughts on Refreshing Business Software.
July 28, 2021
What Is A Community Forum And How Can It Help Your Business?
If you’ve ever found a solution online to an obscure tech problem you’ve had, then it’s very likely that you’ve interacted with an online community forum. Community forums allow people to connect and discuss shared interests. Especially now, where many people’s days are spent online, community foru…
July 23, 2021
How to avoid performance drop in ML-based production systems
In the first of a series on the ML operations needed to maintain performance levels in a productionised ML-based system, we discuss the possible reasons for performance drops in a live system, and solutions to overcome them systemically.
The post How to avoid performance drop in ML-based production …
July 23, 2021
My experience of designing for Alert Management
Designing an integrated alert management solution needs time, research, good design sense—and so much more. Find out how we approached our design journey for Freshservice's Alert Management software, and identified critical alerts before it could impact customers and their businesses.
The post My ex…
July 20, 2021
7 Best practices for great customer service amid a pandemic
The pandemic has put pressure on customer service, both in terms of how we provide it and in the sheer volume of inquiries. How do we adapt to these increased, and sometimes specific, needs?
The post 7 Best practices for great customer service amid a pandemic appeared first on Thoughts on Refreshing…
July 19, 2021
What Is Customer Perception And How Can Brands Track It
Customer experience is key to gauge how your customers perceive your brand. The reaction that customers have in response to the way your company treats them is crucial. Businesses have to work hard to attain and retain customers, for which keeping an eye on customer perception matters throughout the…
Freshdesk Frequently Asked Questions
When was Freshdesk founded?
Freshdesk was founded in 2010.
Who are Freshdesk key executives?
Freshdesk's key executives are Girish Mathrubootham and Shan Krishnasamy.
How many employees does Freshdesk have?
Freshdesk has 3,537 employees.
Who are Freshdesk competitors?
Competitors of Freshdesk include Moveworks, Helpshift and Intercom.
Where is Freshdesk headquarters?
Freshdesk headquarters is located at 1250 Bayhill Dr #315, San Bruno.
Where are Freshdesk offices?
Freshdesk has an office in San Bruno.
How many offices does Freshdesk have?
Freshdesk has 1 office.
Learn about Craft real-time company insights
Receive alerts for 300+ data fields across thousands of companies