| Type | Subsidiary |
| Parent Company | Freshworks |
| HQ | San Bruno, CA, US |
| Founded | 2010 |
| Website | freshdesk.com |
| Cybersecurity rating | BMore |
Freshdesk was founded in 2010 and is headquartered in San Bruno, CA, US
Key People/Management at Freshdesk
Girish Mathrubootham
Founder and CEO
Shan Krishnasamy
Founder and CTO
Freshdesk Office Locations
Freshdesk has an office in San Bruno
San Bruno, CA, US (HQ)
1250 Bayhill Dr #315
Freshdesk Financials and Metrics
Summary Metrics
Founding Date | 2010 |
Freshdesk is a subsidiary of Freshworks
Freshdesk Operating Metrics
| Y, 2013 | Y, 2014 | Y, 2015 | |
|---|---|---|---|
Customers | 10 k | 30 k | 50 k |
Freshdesk Cybersecurity Score
Freshdesk Online and Social Media Presence
22.09k Twitter followers
Freshdesk has 22.09k Twitter Followers. The number of followers has increased 0.2% quarter over quarter
Freshdesk's Trends
Twitter Engagement Stats for @freshdesk
13.4k
Tweets
2.7k
Following
22.1k
Followers
64
Tweets last 30 days
2.3
Avg. likes per Tweet
89.1%
Tweets with engagement
Freshdesk News and Updates
March 19, 2021
AVOXI Integrates ZenDesk, HubSpot, FreshDesk and ServiceNow Into Its Cloud Communications Platform
AVOXI expands integrations with essential CRM technologies to increase contact center efficiency and improve customer satisfaction.
November 18, 2020
PubHub Releases New Freshdesk Integration
Helpdesk Extension Boosts Efficiency for Growing Companies and Struggling Support Agents CLINTON TOWNSHIP, Mich., Nov. 18, 2020 /PRNewswire/ -- Tweddle Group today announced a new integration between its knowledge base product PubHub and the popular customer support software Freshdesk....
August 25, 2020
Problem Tracking Software 2020 Global Market Key Players – Zendesk, Freshdesk, Samanage, Freshservice - Analysis and Forecast to 2026
Wiseguyreports.Com Publish New Market Research Report On-“Covid-19 Impact on Problem Tracking Software Market 2020 Global Analysis, Size, Share, Trends, Opportunities and Growth, Forecast 2026” Posted via Industry Today. Follow us on Twitter @IndustryToday
November 23, 2018
Trouble Tracking Software Market is set for a Potential Growth Worldwide Excellent Technology Trends with Business Analysis - Zendesk, Zoho, Freshdesk, Desk.com, TeamSupport, Rollbar, Issuetrak, Woodpecker Issue Tracker
“A Trouble Tracking Software is a computer software package that manages and maintains lists of issues. Trouble Tracking Software are generally used in collaborative settings—especially in large or distributed collaborations—but can also be employed by individuals as part of a time management or per…
September 07, 2018
Live Chat Software Market SWOT Analysis and Outlook to 2025 - LivePerson, Zendesk, LogMeIn, LiveChat, SnapEngage, Comm100, Freshdesk, Intercom
Research N Reports market research analysts predict the global live chat software market to grow steadily during the forecast period and post a CAGR of almost +7% by 2025. Posted via Industry Today. Follow us on Twitter @IndustryToday
August 01, 2018
Kerala startup ecosystem seeing reverse migration of entrepreneurs
Kerala startups attracted $60-70 million investment last year, according to Kerala Startup Mission
Freshdesk Blogs
May 26, 2022
How To Use B2B CRM To Improve B2B Relationships
According to Forbes, 44% of companies focus on customer acquisition, while only 18% focus on customer retention. However, research has also found that just one bad customer experience can lead to customers leaving your services for a competitor. It’s no secret that customer acquisition comes at a co…
May 24, 2022
Top 11 Help Desk Best Practices
A help desk software is designed to streamline customer conversations from across channels into one view, keep track of service requests, and resolve customer issues efficiently. Hence, it’s important for you to choose the right help desk software and implement the best practices to make the most of…
May 23, 2022
How to Identify and Address The 5 Most Common Customer Problems
One of the main roles of a customer support team is to identify customer needs and find solutions to customer problems. Dissatisfied customers will bring their issues to your attention by sharing negative feedback via social media, chat, email, while other unhappy customers won’t even report their i…
May 20, 2022
4 Examples Of Good Customer Service In Schools And What You Can Learn From Each One Of Them
Customer service is often associated with consumer-facing companies, like Amazon or your favorite e-commerce store. When mentioned in relation to schools, it’s often overlooked. However, good customer service in schools can help build stronger ties with existing students and parents, as well as earn…
May 19, 2022
5 Tips for Writing Perfect Tech Support Emails
There’s honestly nothing more alarming and boring than an automated email from a business. When you read the robotic text, that disappointment is heart-wrenching. Your customers should never feel that way about you. ‘What’s the big deal with technical support emails?’ you might ask. Aren’t they sim…
May 18, 2022
Digital Transformation & Customer Experience: What’s the Connection?
The ways in which most businesses now operate and interact with customers is drastically different from what they were a few years ago. For example, customers can research their options, learn about other brands, and make purchases all from the comfort of their own homes. And though this has meant …
Freshdesk Frequently Asked Questions
When was Freshdesk founded?
Freshdesk was founded in 2010.
Who are Freshdesk key executives?
Freshdesk's key executives are Girish Mathrubootham and Shan Krishnasamy.
How many employees does Freshdesk have?
Freshdesk has 3,537 employees.
Who are Freshdesk competitors?
Competitors of Freshdesk include Chattigo, Moveworks and Helpshift.
Where is Freshdesk headquarters?
Freshdesk headquarters is located at 1250 Bayhill Dr #315, San Bruno.
Where are Freshdesk offices?
Freshdesk has an office in San Bruno.
How many offices does Freshdesk have?
Freshdesk has 1 office.
Learn about Craft real-time company insights
Receive alerts for 300+ data fields across thousands of companies