Freshdesk enables companies to provide multichannel support via phone, email, chat, website, social networks and mobile apps. Freshdesk’s cloud-based customer support software enables companies of all sizes to support customers through email, phone calls, websites, forums and social media channels.

Type
Subsidiary
Parent Company
Freshworks
HQ
San Francisco, US
Founded
2010
Freshdesk was founded in 2010 and is headquartered in San Francisco, US

Key People at Freshdesk

Girish Mathrubootham

Girish Mathrubootham

Founder & CEO
Dilawar Syed

Dilawar Syed

President
Shan Krishnasamy

Shan Krishnasamy

Founder & CTO
Francesco Rovetta

Francesco Rovetta

VP Alliances & Distribution

Freshdesk Office Locations

Freshdesk has offices in San Francisco, London, Chennai and Bondi Junction
San Francisco, US (HQ)
311 California street
Bondi Junction, AU
Suite 103, 28 Spring St
Chennai, IN
SP Infocity, Block B, 40 MGR Road
London, GB
45 Carnaby Street

Freshdesk Data and Metrics

Freshdesk Summary

Founding Date

2010

Total Funding

$194.1 m

Investors

In total, Freshdesk had raised $194.1 m. Freshdesk is a subsidiary of Freshworks

Freshdesk Operating Metrics

Y, 2013Y, 2014Y, 2015

Customers

10 k30 k50 k

Freshdesk Job Categories

Traffic Overview of Freshdesk

Freshdesk Online and Social Media Presence

Freshdesk News and Updates

Freshdesk acquires data integration startup Pipemonk

 Freskdesk announced today that it has acquired Banglaore-based startup Pipemonk for an undisclosed amount. Pipemonk helps companies move data between cloud platforms, which should come in handy for Freshdesk and its partners. Pipemonk, which was born as ZapStitch, had raised just over 2 million sin…

Freshdesk scores $55 million Series F round

 Freshdesk has been moving beyond the pure customer service help desk for some time, and today it got $55 million to continue that expansion. The round was led by Sequoia Capital India with participation from Accel Partners, which has been investing in the company from the beginning, according to Fr…

FreshDesk raises $55 million for its customer support SaaS platform

FreshDesk, the startup behind a cloud-based customer support software, announced today that it has closed a whopping $55 million investment round. Sequoia Capital India led the series F funding round, followed by returning investor Accel Partners. The San Bruno, Calif.-based SaaS startup says its se…

Freshdesk acquires Chatimity to make enterprise bots

EXCLUSIVE: Customer support software company Freshdesk announced today that it has acquired chat app and bot creator Chatimity. Freshdesk did not disclose the terms of the deal. Chatimity is a chat app with 3 million registered users that makes business-to-consumer bots and A.I.-powered bots like MI…

Freshdesk Company Life and Culture

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