Freshdesk makes customer happiness refreshingly easy. Launched in 2010, Freshdesk has over 40,000 customers across the world, including 3M, Honda, Hugo Boss, University of Pennsylvania, and . With powerful features, an easy to use interface, and a freemium pricing model, Freshdesk’s cloud-based customer support software enables companies of all sizes to support customers through email, phone calls, websites, forums and social media channels. The company is headquartered in San Francisco, California and has offices in London and Chennai.
San Francisco, US
786 (est)+5%

Key People at Freshdesk

Francesco Rovetta

Francesco Rovetta

VP Alliances & Distribution
Jill Soley

Jill Soley

VP Marketing
Girish Mathrubootham

Girish Mathrubootham

Founder & CEO
Shan Krishnasamy

Shan Krishnasamy

Founder & CTO
Dilawar Syed

Dilawar Syed


Freshdesk Locations

San Francisco, US
London, GB
Chennai, IN
Bondi Junction, AU

Freshdesk Metrics

Freshdesk Summary

Founding Date


Total Funding

$95.1 M

Latest funding size

$50 M

Time since last funding

over 1 year


Tiger Global Management, Google Capital, Tiger Global Management, Accel

Freshdesk Online Presence

Freshdesk News

Freshdesk Company Life