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Freshdesk

Technologycloudcustomer supportenterprise softwaremobilesocial networks

Freshdesk enables companies to provide multichannel support via phone, email, chat, website, social networks and mobile apps. Freshdesk’s cloud-based customer support software enables companies of all sizes to support customers through email, phone calls, websites, forums and social media channels.

Customers(Y, 2015)
50 K
Type
Subsidiary
Parent Company
Freshworks
HQ
San Francisco, US
Founded
2010
Website
freshdesk.com
Freshdesk was founded in 2010 and is headquartered in San Francisco, US

Key People/Management at Freshdesk

Girish Mathrubootham

Girish Mathrubootham

Founder & CEO
Dilawar Syed

Dilawar Syed

President
Shan Krishnasamy

Shan Krishnasamy

Founder & CTO
Francesco Rovetta

Francesco Rovetta

VP Alliances & Distribution

Freshdesk Office Locations

Freshdesk has offices in San Francisco, London, Chennai and Bondi Junction
San Francisco, US (HQ)
311 California street
Bondi Junction, AU
Suite 103, 28 Spring St
Chennai, IN
SP Infocity, Block B, 40 MGR Road
London, GB
45 Carnaby Street

Freshdesk Financials and Metrics

Freshdesk Summary

Founding Date

2010

Total Funding

$194.1 m

Investors

Tiger Global Management, Google Capital, Sequoia Capital, Accel Partners, Accel
In total, Freshdesk had raised $194.1 m. Freshdesk is a subsidiary of Freshworks

Freshdesk Operating Metrics

Y, 2013Y, 2014Y, 2015

Customers

10 k30 k50 k
Show all operating metrics

Competitors

Sparkcentral
Technology - Private
ContactEngine
Technology - Private
Freshworks
Technology - Private
Desk
Technology - Private
Compare competitors

Traffic Overview of Freshdesk

Freshdesk Online and Social Media Presence

Freshdesk Company Life and Culture

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