Intercom

Technology analytics crm direct marketing enterprise software lead engagement messaging platform sales automation telecommunications

Intercom is an integrated platform for the company to use for support, marketing, product and sales communication. The platform allows companies to see and talk to their customers by having live conversations and send targeted messages to website visitors and users of the app (android and ios both). It is integrated with Stripe and has multiple plans to observe, acquire, engage and support customers. With built-in analytics, one can optimize conversions with A/B testing and message metrics. The Company's major customers include Heroku, Hootsuite, Yahoo!, Perfect Audience, Rackspace, and Visual.ly.

Market valuation(2018-03-28)

$1.3 B

Total Funding

$240.8 M

Type

Private

San Francisco, US

Founded

2011

Size (employees)

450 (est)+13%

Website

intercom.com

Intercom was founded in 2011 and is headquartered in San Francisco, US

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Key People/Management at Intercom

Eoghan McCabe

Co-Founder, CEO

Des Traynor

Co-Founder, Chief Strategy Officer

Ciaran Lee

Co-Founder, CTO

Darragh Curran

VP of Engineering

Karen Peacock

COO

Laurabeth Harvey

VP Sales & Support

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Intercom Office Locations

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Intercom has offices in San Francisco, London, Chicago, Dublin and in 2 other locations

San Francisco, US (HQ)

55 Second Street, Suite 400

Chicago, US

1123 W. Washington Blvd. Unit 1

Dublin, IE

3rd Floor, Stephens Ct. 18-21 St. Stephen’s Green

London, GB

Floor 2, 80 Great Eastern St

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Intercom Financials and Metrics

Summary Metrics

Founding Date	2011
Intercom total Funding	$240.8 m
Intercom latest funding size	$125 m
Time since last funding	4 months ago
Intercom investors	David Hauser, Eamon Leonard, Google Ventures, Freestyle Capital, Patrick Collison, Conor Stanley, Biz Stone, Roham Gharegozlou, 500 Startups, Andy McLoughlin, Paddy Holahan, DG Incubation, Iconiq Capital, Social Capital, Mark Zuckerberg, John Collison, Index Ventures, Oyster Technology Investments, Jonathan Strauss, David Coallier, Digital Garage, Caelen King, Stewart Butterfield, Kleiner Perkins Caufield & Byers, David Sacks, Stuart Coulson, Jonathan Siegel, Jack Dorsey, Dan Martell, Jason Fried, Bessemer Venture Partners, Mary Meeker

Intercom's latest funding round in March 2018 was reported to be $125 m. In total, Intercom has raised $240.8 m. Intercom's latest valuation is reported to be $1.3 b.

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