Intercom is an integrated platform for the company to use for support, marketing, product and sales communication. The platform allows companies to see and talk to their customers by having live conversations and send targeted messages to website visitors and users of the app (android and ios both). It is integrated with Stripe and has multiple plans to observe, acquire, engage and support customers. With built-in analytics, one can optimize conversions with A/B testing and message metrics. The Company's major customers include Heroku, Hootsuite, Yahoo!, Perfect Audience, Rackspace, and

San Francisco, US
Size (employees)
400 (est)+34%
Intercom was founded in 2011 and is headquartered in San Francisco, US
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Key People/Management at Intercom

Eoghan McCabe

Eoghan McCabe

Co-Founder & CEO
Des Traynor

Des Traynor

Co-Founder & VP of Customer Success
Darragh Curran

Darragh Curran

VP of Engineering
Ciaran Lee

Ciaran Lee

Co-Founder & CTO
Paul Adams

Paul Adams

VP of Product
Ben McRedmond

Ben McRedmond

Director of Growth

Intercom Office Locations

Intercom has an office in Chicago, San Francisco, Dublin, Sydney and in 2 other locations
San Francisco, US (HQ)
55 2nd St
Dublin, IE
Stephen Court St Stephen's Green
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Intercom Financials and Metrics

Summary Metrics

Intercom's latest funding round in April 2016 was reported to be $50 m. In total, Intercom has raised $115.8 m

Intercom Operating Metrics

Intercom's Monthly Active Users was reported to be 100 k in Feb, 2017.
Apr, 2015Nov, 2015Apr, 2016Y, 2016Feb, 2017Y, 2017Mar, 2018

Paying Customers

5 k8 k10 k17 k25 k25 k

Annual Recurring Revenue

$50 m




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