Intercom

Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It's a customer communication platform with a suite of integrated products for every team—including sales, marketing, product, and support. Our products enable targeted communication with customers on your website, inside your web and mobile apps, and by email. This contrasts with the old way where a business uses a tangle of point solutions, like marketing automation or helpdesk products, with every team operating in a silo. This makes it hard for teams to work together and be on the same page, resulting in a disjointed and very impersonal experience for the customer. Intercom has 7,000 paying customers in over 85 countries, ranging from startups like General Assembly, ZenPayroll and Invision, to public companies like Ancestry, New Relic and Shopify.

Type
Private
HQ
San Francisco, US
Founded
2011
Employees
451 (est)+4%
Intercom was founded in 2011 and is headquartered in San Francisco, US

Key People at Intercom

Ciaran Lee

Ciaran Lee

Co-Founder & CTO
Eoghan McCabe

Eoghan McCabe

Co-Founder & CEO
Darragh Curran

Darragh Curran

VP of Engineering
Paul Adams

Paul Adams

VP of Product
Des Traynor

Des Traynor

Co-Founder & VP of Customer Success
Ben McRedmond

Ben McRedmond

Director of Growth

Intercom Locations

San Francisco, US
Dublin, IE
Chicago, US

Intercom Metrics

Intercom Summary

Founding Date

2011

Total Funding

$116 M

Latest funding size

$50 M

Time since last funding

8 months

Investors

Intercom's latest funding round of $50 M was in April 2016. In total, Intercom has raised $116 M.

Intercom Online Presence

Intercom News

Intercom Company Life

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