Intercom is an integrated platform for the company to use for support, marketing, product and sales communication. The platform allows companies to see and talk to their customers by having live conversations and send targeted messages to website visitors and users of the app (android and ios both). It is integrated with Stripe and has multiple plans to observe, acquire, engage and support customers. With built-in analytics, one can optimize conversions with A/B testing and message metrics. The Company's major customers include Heroku, Hootsuite, Yahoo!, Perfect Audience, Rackspace, and Visual.ly.

TypePrivate
HQSan Francisco, US
Founded2011
Size (employees)450 (est)+13%
Websiteintercom.com
Intercom was founded in 2011 and is headquartered in San Francisco, US
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Key People/Management at Intercom

Eoghan McCabe

Eoghan McCabe

Co-Founder, CEO
Des Traynor

Des Traynor

Co-Founder, Chief Strategy Officer
Ciaran Lee

Ciaran Lee

Co-Founder, CTO
Darragh Curran

Darragh Curran

VP of Engineering
Karen Peacock

Karen Peacock

COO
Laurabeth Harvey

Laurabeth Harvey

VP Sales & Support
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Intercom Office Locations

Intercom has offices in San Francisco, London, Chicago, Dublin and in 2 other locations
San Francisco, US (HQ)
55 Second Street, Suite 400
Chicago, US
1123 W. Washington Blvd. Unit 1
Dublin, IE
3rd Floor, Stephens Ct. 18-21 St. Stephen’s Green
London, GB
Floor 2, 80 Great Eastern St
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Intercom Financials and Metrics

Summary Metrics

Intercom's latest funding round in March 2018 was reported to be $125 m. In total, Intercom has raised $240.8 m. Intercom's latest valuation is reported to be $1.3 b.
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Intercom Revenue

Market valuation

1.3 b
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Intercom Operating Metrics

Jan, 2014Apr, 2015Nov, 2015Apr, 2016Y, 2016Feb, 2017Y, 2017Jun, 2018

Paying Customers

2 k5 k8 k10 k17 k25 k25 k

Annual Recurring Revenue

$50 m

Conversations Powered Monthly

400 m500 m

Locations

4
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Human Capital Metrics

Intercom's employees are reported to be approximately 36% female and 64% male.
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Intercom Online and Social Media Presence

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Intercom Company Life and Culture

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