LivePerson

LivePerson is a technology company that develops products for online messaging, marketing, and analytics. The Company's  hosted platforms power intelligent messaging on mobile apps, mobile and desktop web browsers, social media and third-party consumer messaging platforms. Its business-to-business services are all managed from a single-user interface. By supplying a complete, unified consumer view, LivePerson's  solutions enable businesses to deliver a relevant, timely, personalized, and seamless consumer experience for heads of digital and customer care, as well as e-commerce, marketing, and contact center executives. In addition to product offerings, LivePerson provides professional services and value-added business consulting to support complete deployment and optimization of its enterprise solutions.

Company Growth (employees)
Type
Public
HQ
New York, US
Founded
1995
Size (employees)
985 (est)
LivePerson was founded in 1995 and is headquartered in New York, US

Key People/Management at LivePerson

Robert LoCascio

Robert LoCascio

CEO

LivePerson Office Locations

LivePerson has offices in New York, Mannheim, Amsterdam, Berlin and in 10 other locations
New York, US (HQ)
475 10th Ave
San Francisco, US
115 Sansome St 14TH Floor
Berlin, DE
17 Tempelhofer Ufer
Mannheim, DE
3 Mühlfeld
Amsterdam, NL
124 Herengracht
Reading, GB
LivePerson (UK) Ltd. 250 South Oak Way Green Park
Show all (14)

LivePerson Financials and Metrics

LivePerson Financials

LivePerson's revenue was reported to be $222.8 m in FY, 2016
USD

Revenue (Q2, 2017)

54.1 m

Net income (Q2, 2017)

(7.5 m)

EBIT (Q2, 2017)

(6.8 m)

Market capitalization (13-Dec-2017)

624.6 m

Cash (30-Jun-2017)

54.4 m
LivePerson's current market capitalization is $624.6 m.
USDFY, 2014FY, 2015FY, 2016

Revenue

209.9 m239 m222.8 m

Revenue growth, %

18%14%(7%)

Cost of goods sold

52.7 m

Gross profit

157.2 m222.8 m
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017

Revenue

45.2 m47.8 m51.1 m52.8 m59.8 m59.3 m60.8 m55.5 m56.7 m54.5 m50.9 m54.1 m

Cost of goods sold

10.6 m11.7 m13.2 m13.3 m16.3 m16.9 m15.9 m

Gross profit

34.6 m36.1 m37.9 m39.5 m43.5 m59.3 m43.8 m39.6 m56.7 m54.5 m50.9 m

Gross profit Margin, %

77%75%74%75%73%100%72%71%100%100%100%
USDY, 2009Y, 2010Y, 2011Y, 2012Y, 2013Y, 2014Y, 2015FY, 2016

Cash

93.3 m61.3 m93.3 m103.3 m91.9 m49.4 m48.8 m50.9 m

Inventories

6.4 m10.4 m9.3 m5.5 m

Current Assets

133.2 m93.7 m94.4 m92.2 m

PP&E

17.6 m19.6 m24.1 m28.4 m
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017

Cash

77.4 m79.4 m71.2 m87.1 m40.8 m37 m40.8 m44.6 m52.3 m51.4 m47.8 m54.4 m

Current Assets

121.2 m122 m119.3 m131.7 m90.6 m91.2 m92.7 m91.2 m96.9 m95.7 m88.5 m92.3 m

PP&E

18.2 m17.5 m17.3 m18.8 m21 m22.9 m22.3 m24.8 m23.2 m24.1 m29.1 m29.7 m

Goodwill

32.7 m33.1 m35.8 m35.8 m80.3 m80.4 m80.4 m80.4 m80.4 m80.4 m80.3 m80.4 m
USDFY, 2013FY, 2014FY, 2015FY, 2016

Net Income

(3.5 m)(7.3 m)(26.4 m)(25.9 m)

Depreciation and Amortization

871 k1.6 m4.9 m

Accounts Receivable

(4.6 m)(1.4 m)(1.4 m)(3.3 m)

Inventories

768 k(4.1 m)724 k3.8 m
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017

Net Income

(730 k)(794 k)(1.2 m)(1.1 m)(2.1 m)(5.4 m)1.9 m(2.7 m)(7.8 m)(5.9 m)(5.7 m)

Depreciation and Amortization

1.4 m1.6 m1.7 m1.9 m1.2 m924 k

Accounts Payable

8.1 m8.9 m12.6 m11.4 m6.8 m7.2 m6.2 m5.8 m6.2 m
USDY, 2017

Revenue/Employee

54.9 k

Financial Leverage

1.6 x
Show all financial metrics

LivePerson Operating Metrics

LivePerson's Enterprise Customers was reported to be 18 k in FY, 2016. LivePerson's Customers was reported to be 122 in Q4, 2015. LivePerson's New Customers was reported to be 25 in Q1, 2017
Q4, 2014Q1, 2015Q2, 2015Q3, 2015Q4, 2015FY, 2015Q1, 2016Q2, 2016Q3, 2016Q4, 2016FY, 2016Q1, 2017

Average Revenue per Customer

$168 k$174 k$183 k$187 k$197 k$200 k$200 k$200 k$200 k$200 k

Deals

14712912684117839374

New Customers

303627252036283325

Customers

122
Show all operating metrics

LivePerson Market Value History

LivePerson Revenue Breakdown

LivePerson's Web-traffic and Trends

LivePerson Online and Social Media Presence

LivePerson News and Updates

Consumers 'would rather chat with bots' than customer support humans

Robots are getting better at what we do.

LivePerson Company Life and Culture

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