LivePerson is a technology company that develops products for online messaging, marketing, and analytics. The Company's  hosted platforms power intelligent messaging on mobile apps, mobile and desktop web browsers, social media and third-party consumer messaging platforms. Its business-to-business services are all managed from a single-user interface. By supplying a complete, unified consumer view, LivePerson's  solutions enable businesses to deliver a relevant, timely, personalized, and seamless consumer experience for heads of digital and customer care, as well as e-commerce, marketing, and contact center executives. In addition to product offerings, LivePerson provides professional services and value-added business consulting to support complete deployment and optimization of its enterprise solutions.

New York, US
Size (employees)
985 (est)
LivePerson was founded in 1995 and is headquartered in New York, US
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Key People/Management at LivePerson

Robert LoCascio

Robert LoCascio


LivePerson Office Locations

LivePerson has an office in New York, Mannheim, Amsterdam, Berlin and in 10 other locations
New York, US (HQ)
475 10th Ave
Alpharetta, US
11720 Amber Park Dr
San Francisco, US
115 Sansome St 14TH Floor
South Melbourne, AU
Level 2, 4-5 Queens Rd
Paris, FR
NCI Opera 59 rue des Petits-Champs
Berlin, DE
17 Tempelhofer Ufer
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LivePerson Financials and Metrics

LivePerson Financials

LivePerson's revenue was reported to be $222.78 m in FY, 2016 which is a 6.8% decrease from the previous period.

Revenue (Q2, 2017)

54.1 m

Net income (Q2, 2017)

(7.5 m)

EBIT (Q2, 2017)

(6.8 m)

Market capitalization (2-Mar-2018)

880.6 m

Cash (3-Mar-2018)

54.4 m
LivePerson's current market capitalization is $880.6 m.
USDFY, 2014FY, 2015FY, 2016


209.9 m239 m222.8 m

Revenue growth, %


Cost of goods sold

52.7 m

Gross profit

157.2 m222.8 m
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017


45.2 m47.8 m51.1 m52.8 m59.8 m59.3 m60.8 m55.5 m56.7 m54.5 m50.9 m54.1 m

Cost of goods sold

10.6 m11.7 m13.2 m13.3 m16.3 m16.9 m15.9 m

Gross profit

34.6 m36.1 m37.9 m39.5 m43.5 m59.3 m43.8 m39.6 m56.7 m54.5 m50.9 m

Gross profit Margin, %

usdY, 2009Y, 2010Y, 2011Y, 2012Y, 2013Y, 2014Y, 2015FY, 2016


93.3 m61.3 m93.3 m103.3 m91.9 m49.4 m48.8 m50.9 m

Accounts Receivable


6.4 m10.4 m9.3 m5.5 m

Current Assets

133.2 m93.7 m94.4 m92.2 m
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017


77.4 m79.4 m71.2 m87.1 m40.8 m37 m40.8 m44.6 m52.3 m51.4 m47.8 m54.4 m

Current Assets

121.2 m122 m119.3 m131.7 m90.6 m91.2 m92.7 m91.2 m96.9 m95.7 m88.5 m92.3 m


18.2 m17.5 m17.3 m18.8 m21 m22.9 m22.3 m24.8 m23.2 m24.1 m29.1 m29.7 m


32.7 m33.1 m35.8 m35.8 m80.3 m80.4 m80.4 m80.4 m80.4 m80.4 m80.3 m80.4 m
usdFY, 2013FY, 2014FY, 2015FY, 2016

Net Income

(3.5 m)(7.3 m)(26.4 m)(25.9 m)

Depreciation and Amortization

871 k1.6 m4.9 m


768 k(4.1 m)724 k3.8 m

Accounts Payable

(2.7 m)(1.5 m)(1.9 m)185 k
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017

Net Income

(730 k)(794 k)(1.2 m)(1.1 m)(2.1 m)(5.4 m)1.9 m(2.7 m)(7.8 m)(5.9 m)(5.7 m)

Depreciation and Amortization

1.4 m1.6 m1.7 m1.9 m1.2 m924 k

Accounts Payable

8.1 m8.9 m12.6 m11.4 m6.8 m7.2 m6.2 m5.8 m6.2 m
USDY, 2017


54.9 k

Financial Leverage

1.6 x
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LivePerson Operating Metrics

LivePerson's New Customers was reported to be 30 in Q3, 2017. LivePerson's Customers was reported to be 122 in Q4, 2015. LivePerson's Enterprise Customers was reported to be 18 k in FY, 2016.
Q4, 2014Q1, 2015Q2, 2015Q3, 2015Q4, 2015FY, 2015Q1, 2016Q2, 2016Q3, 2016Q4, 2016FY, 2016Q1, 2017Q2, 2017Q3, 2017

Average Revenue per Customer

$168 k$174 k$183 k$187 k$197 k$200 k$200 k$200 k$200 k$200 k$205 k$215 k


147 129 126 84 117 83 93 74 91 76

New Customers

30 36 27 25 20 36 28 33 25 29 30

Monthly Visitor Sessions

2.70 b2.70 b
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LivePerson News and Updates

People were asked to name women tech leaders. They said “Alexa” and “Siri”

The tech industry has a persistent problem with gender inequality, particularly in its leadership ranks, and a new study from LivePerson underscores just how depressingly persistent it truly is. When the company asked a representative sample of 1,000 American consumers whether they could name a famo…

Consumers 'would rather chat with bots' than customer support humans

Robots are getting better at what we do.
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