LivePerson is a technology company that develops products for online messaging, marketing, and analytics. The Company's  hosted platforms power intelligent messaging on mobile apps, mobile and desktop web browsers, social media and third-party consumer messaging platforms. Its business-to-business services are all managed from a single-user interface. By supplying a complete, unified consumer view, LivePerson's  solutions enable businesses to deliver a relevant, timely, personalized, and seamless consumer experience for heads of digital and customer care, as well as e-commerce, marketing, and contact center executives. In addition to product offerings, LivePerson provides professional services and value-added business consulting to support complete deployment and optimization of its enterprise solutions.

New York, US
Size (employees)
985 (est)
LivePerson was founded in 1995 and is headquartered in New York, US
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Key People/Management at LivePerson

Robert LoCascio

Robert LoCascio


LivePerson Office Locations

LivePerson has offices in Minato, Ra'anana, Tel-Aviv, New York and in 9 other locations
New York, US (HQ)
475 10th Ave
Alpharetta, US
11720 Amber Park Dr
South Melbourne, AU
Level 2, 4-5 Queens Rd
Paris, FR
NCI Opera 59 rue des Petits-Champs
Berlin, DE
17 Tempelhofer Ufer
Mannheim, DE
3 Mühlfeld
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LivePerson Financials and Metrics

LivePerson Financials

LivePerson's revenue was reported to be $218.88 m in FY, 2017

Revenue (Q1, 2018)

58.2 m

Gross profit (Q1, 2018)

44.3 m

Gross profit margin (Q1, 2018), %


Net income (Q1, 2018)

(3.2 m)

EBIT (Q1, 2018)

(3.8 m)

Market capitalization (23-May-2018)

1.1 b

Closing share price (23-May-2018)


Cash (31-Mar-2018)

57.5 m
LivePerson's current market capitalization is $1.1 b.
USDFY, 2014FY, 2015FY, 2016FY, 2017


209.9 m239 m222.8 m218.9 m

Revenue growth, %


Cost of goods sold

52.7 m58.2 m

Gross profit

157.2 m222.8 m160.7 m
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q1, 2018


45.2 m47.8 m51.1 m52.8 m59.8 m59.3 m60.8 m55.5 m56.7 m54.5 m50.9 m54.1 m58.2 m

Cost of goods sold

10.6 m11.7 m13.2 m13.3 m16.3 m16.9 m15.9 m14 m

Gross profit

34.6 m36.1 m37.9 m39.5 m43.5 m59.3 m43.8 m39.6 m56.7 m54.5 m50.9 m44.3 m

Gross profit Margin, %

usdY, 2009Y, 2010Y, 2011Y, 2012Y, 2013Y, 2014Y, 2015FY, 2016FY, 2017


93.3 m61.3 m93.3 m103.3 m91.9 m49.4 m48.8 m50.9 m56.1 m

Accounts Receivable


6.4 m10.4 m9.3 m5.5 m

Current Assets

133.2 m93.7 m94.4 m92.2 m102.8 m
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q1, 2018


77.4 m79.4 m71.2 m87.1 m40.8 m37 m40.8 m44.6 m52.3 m51.4 m47.8 m54.4 m57.5 m

Current Assets

121.2 m122 m119.3 m131.7 m90.6 m91.2 m92.7 m91.2 m96.9 m95.7 m88.5 m92.3 m116.8 m


18.2 m17.5 m17.3 m18.8 m21 m22.9 m22.3 m24.8 m23.2 m24.1 m29.1 m29.7 m36.3 m


32.7 m33.1 m35.8 m35.8 m80.3 m80.4 m80.4 m80.4 m80.4 m80.4 m80.3 m80.4 m80.6 m
usdFY, 2013FY, 2014FY, 2015FY, 2016FY, 2017

Net Income

(3.5 m)(7.3 m)(26.4 m)(25.9 m)(18.2 m)

Depreciation and Amortization

871 k1.6 m4.9 m12.4 m


768 k(4.1 m)724 k3.8 m

Accounts Payable

(2.7 m)(1.5 m)(1.9 m)185 k(2.7 m)
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q1, 2018

Net Income

(730 k)(794 k)(1.2 m)(1.1 m)(2.1 m)(5.4 m)1.9 m(2.7 m)(7.8 m)(5.9 m)(5.7 m)(3.2 m)

Depreciation and Amortization

1.4 m1.6 m1.7 m1.9 m1.2 m924 k3.4 m

Accounts Payable

8.1 m8.9 m12.6 m11.4 m6.8 m7.2 m6.2 m5.8 m6.2 m(172 k)

Cash From Operating Activities

(677 k)
USDY, 2018

Financial Leverage

1.7 x
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LivePerson Operating Metrics

LivePerson's New Customers was reported to be 30 in Q3, 2017.
Q4, 2014Q1, 2015Q2, 2015Q3, 2015Q4, 2015FY, 2015Q1, 2016Q2, 2016Q3, 2016Q4, 2016FY, 2016Q1, 2017Q2, 2017Q3, 2017

Average Revenue per Customer

$168 k$174 k$183 k$187 k$197 k$200 k$200 k$200 k$200 k$200 k$205 k$215 k


147 129 126 84 117 83 93 74 91 76

New Customers

30 36 27 25 20 36 28 33 25 29 30

Monthly Visitor Sessions

2.70 b2.70 b
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LivePerson News and Updates

People were asked to name women tech leaders. They said “Alexa” and “Siri”

The tech industry has a persistent problem with gender inequality, particularly in its leadership ranks, and a new study from LivePerson underscores just how depressingly persistent it truly is. When the company asked a representative sample of 1,000 American consumers whether they could name a famo…

Consumers 'would rather chat with bots' than customer support humans

Robots are getting better at what we do.
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