LivePerson is a technology company that develops products for online messaging, marketing, and analytics. The Company's  hosted platforms power intelligent messaging on mobile apps, mobile and desktop web browsers, social media and third-party consumer messaging platforms. Its business-to-business services are all managed from a single-user interface. By supplying a complete, unified consumer view, LivePerson's  solutions enable businesses to deliver a relevant, timely, personalized, and seamless consumer experience for heads of digital and customer care, as well as e-commerce, marketing, and contact center executives. In addition to product offerings, LivePerson provides professional services and value-added business consulting to support complete deployment and optimization of its enterprise solutions.

Type
Public
HQ
New York, US
Founded
1995
Size (employees)
985 (est)
LivePerson was founded in 1995 and is headquartered in New York, US
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Key People/Management at LivePerson

Robert LoCascio

Robert LoCascio

CEO

LivePerson Office Locations

LivePerson has offices in Minato, Ra'anana, Tel-Aviv, New York and in 9 other locations
New York, US (HQ)
475 10th Ave
Alpharetta, US
11720 Amber Park Dr
South Melbourne, AU
Level 2, 4-5 Queens Rd
Paris, FR
NCI Opera 59 rue des Petits-Champs
Berlin, DE
17 Tempelhofer Ufer
Mannheim, DE
3 Mühlfeld
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LivePerson Financials and Metrics

LivePerson Financials

LivePerson's revenue was reported to be $218.88 m in FY, 2017
USD

Revenue (Q1, 2018)

58.2 m

Gross profit (Q1, 2018)

44.3 m

Gross profit margin (Q1, 2018), %

76%

Net income (Q1, 2018)

(3.2 m)

EBIT (Q1, 2018)

(3.8 m)

Market capitalization (23-May-2018)

1.1 b

Closing share price (23-May-2018)

18.9

Cash (31-Mar-2018)

57.5 m
LivePerson's current market capitalization is $1.1 b.
Annual
USDFY, 2014FY, 2015FY, 2016FY, 2017

Revenue

209.9 m239 m222.8 m218.9 m

Revenue growth, %

18%14%(7%)

Cost of goods sold

52.7 m58.2 m

Gross profit

157.2 m222.8 m160.7 m
Quarterly
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q1, 2018

Revenue

45.2 m47.8 m51.1 m52.8 m59.8 m59.3 m60.8 m55.5 m56.7 m54.5 m50.9 m54.1 m58.2 m

Cost of goods sold

10.6 m11.7 m13.2 m13.3 m16.3 m16.9 m15.9 m14 m

Gross profit

34.6 m36.1 m37.9 m39.5 m43.5 m59.3 m43.8 m39.6 m56.7 m54.5 m50.9 m44.3 m

Gross profit Margin, %

77%75%74%75%73%100%72%71%100%100%100%76%
Annual
usdY, 2009Y, 2010Y, 2011Y, 2012Y, 2013Y, 2014Y, 2015FY, 2016FY, 2017

Cash

93.3 m61.3 m93.3 m103.3 m91.9 m49.4 m48.8 m50.9 m56.1 m

Accounts Receivable

Inventories

6.4 m10.4 m9.3 m5.5 m

Current Assets

133.2 m93.7 m94.4 m92.2 m102.8 m
Quarterly
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q1, 2018

Cash

77.4 m79.4 m71.2 m87.1 m40.8 m37 m40.8 m44.6 m52.3 m51.4 m47.8 m54.4 m57.5 m

Current Assets

121.2 m122 m119.3 m131.7 m90.6 m91.2 m92.7 m91.2 m96.9 m95.7 m88.5 m92.3 m116.8 m

PP&E

18.2 m17.5 m17.3 m18.8 m21 m22.9 m22.3 m24.8 m23.2 m24.1 m29.1 m29.7 m36.3 m

Goodwill

32.7 m33.1 m35.8 m35.8 m80.3 m80.4 m80.4 m80.4 m80.4 m80.4 m80.3 m80.4 m80.6 m
Annual
usdFY, 2013FY, 2014FY, 2015FY, 2016FY, 2017

Net Income

(3.5 m)(7.3 m)(26.4 m)(25.9 m)(18.2 m)

Depreciation and Amortization

871 k1.6 m4.9 m12.4 m

Inventories

768 k(4.1 m)724 k3.8 m

Accounts Payable

(2.7 m)(1.5 m)(1.9 m)185 k(2.7 m)
Quarterly
USDQ3, 2013Q1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q1, 2018

Net Income

(730 k)(794 k)(1.2 m)(1.1 m)(2.1 m)(5.4 m)1.9 m(2.7 m)(7.8 m)(5.9 m)(5.7 m)(3.2 m)

Depreciation and Amortization

1.4 m1.6 m1.7 m1.9 m1.2 m924 k3.4 m

Accounts Payable

8.1 m8.9 m12.6 m11.4 m6.8 m7.2 m6.2 m5.8 m6.2 m(172 k)

Cash From Operating Activities

(677 k)
USDY, 2018

Financial Leverage

1.7 x
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LivePerson Operating Metrics

LivePerson's New Customers was reported to be 30 in Q3, 2017.
Q4, 2014Q1, 2015Q2, 2015Q3, 2015Q4, 2015FY, 2015Q1, 2016Q2, 2016Q3, 2016Q4, 2016FY, 2016Q1, 2017Q2, 2017Q3, 2017

Average Revenue per Customer

$168 k$174 k$183 k$187 k$197 k$200 k$200 k$200 k$200 k$200 k$205 k$215 k

Deals

147 129 126 84 117 83 93 74 91 76

New Customers

30 36 27 25 20 36 28 33 25 29 30

Monthly Visitor Sessions

2.70 b2.70 b
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LivePerson News and Updates

People were asked to name women tech leaders. They said “Alexa” and “Siri”

The tech industry has a persistent problem with gender inequality, particularly in its leadership ranks, and a new study from LivePerson underscores just how depressingly persistent it truly is. When the company asked a representative sample of 1,000 American consumers whether they could name a famo…

Consumers 'would rather chat with bots' than customer support humans

Robots are getting better at what we do.
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