OverviewSuggest Edit

Nuance Communications is a company providing voice recognition and natural language understanding solutions. It operates through four segments: Healthcare, Mobile, Enterprise, and Imaging. The company offers transcription solutions, dictation software, clinical documentation improvement and coding solutions, as well as diagnostic, professional, and personal productivity solutions. It also provides virtual assistants and connected services built on voice recognition, text-to-speech, natural language understanding, dialog, and text input technologies. The Enterprise segment offers on-premise solutions and services, such as an automated customer service solution, on-demand multichannel cloud, and a platform that enables enterprises to implement automatic customer service. The Imaging segment provides multi-function printer (MFP) scan automation solutions, as well as PDF and OCR software.
TypePublic
Founded1992
HQBurlington, US
Websitenuance.com
Employee Ratings3.2
Culture scoreF

Latest Updates

Employees (est.) (Sept 2019)8,100(-22%)
Job Openings88
Revenue (FY, 2019)$1.8 B(-11%)
Share Price (May 2020)$21.5 (+3%)

Key People/Management at Nuance

Tracy Krumme

Tracy Krumme

SVP, Investor Relations
Mark Benjamin

Mark Benjamin

Chief Executive Officer
Lloyd Carney

Lloyd Carney

Chairman
Wendy Cassity

Wendy Cassity

Executive Vice President and Chief Legal Officer
Robert Dahdah

Robert Dahdah

Executive Vice President and Chief Revenue Officer
Beth Conway

Beth Conway

Executive Vice President and Chief People Officer
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Nuance Office Locations

Nuance has offices in Burlington, Agoura Hills, Atlanta, Cambridge and in 31 other locations
Burlington, US (HQ)
1 Wayside Rd
Agoura Hills, US
29903 Agoura Rd
Atlanta, US
1 Glenlake Pkwy NE
Cambridge, US
675 Massachusetts Ave
Farmington Hills, US
39255 Country Club Dr
Mahwah, US
1111 MacArthur Blvd #100
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Nuance Financials and Metrics

Nuance Revenue

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View revenue for all periods
Nuance's revenue was reported to be $1.82 b in FY, 2019 which is a 11.1% decrease from the previous period.
USD

Revenue (Q2, 2020)

369.3m

Gross profit (Q2, 2020)

212.2m

Gross profit margin (Q2, 2020), %

57.5%

Net income (Q2, 2020)

(13.5m)

EBIT (Q2, 2020)

25.1m

Market capitalization (22-May-2020)

6.0b

Closing stock price (22-May-2020)

21.5

Cash (31-Mar-2020)

397.9m

EV

7.5b
Nuance's current market capitalization is $6 b.
Annual
USDFY, 2016FY, 2017FY, 2018FY, 2019

Revenue

1.9b1.9b2.1b1.8b

Revenue growth, %

1%0%6%(11%)

Cost of goods sold

829.5m853.8m873.6m779.9m

Gross profit

1.1b1.1b1.2b1.0b
Quarterly
Annual
USDFY, 2016FY, 2017FY, 2018FY, 2019

Cash

481.6m592.3m316.0m561.0m

Accounts Receivable

380.0m395.4m378.8m308.6m

Current Assets

1.0b1.3b928.6m1.3b

PP&E

185.2m176.5m155.9m141.3m
Quarterly
USDQ1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020

Cash

961.6m625.6m693.6m398.5m468.6m331.3m293.3m474.8m536.4m301.5m397.9m

Accounts Receivable

384.6m385.9m359.5m432.6m411.6m396.8m337.8m145.9m313.6m262.4m222.5m

Prepaid Expenses

145.1m148.5m

Current Assets

1.6b1.3b1.3b1.0b1.1b986.3m1.4b1.1b1.2b910.2m892.2m
Annual
USDFY, 2016FY, 2017FY, 2018FY, 2019

Net Income

213.8m

Depreciation and Amortization

231.5m234.4m210.3m158.8m

Accounts Payable

38.2m(1.2m)(14.3m)22.9m

Cash From Operating Activities

565.8m378.9m444.4m401.4m
Quarterly
USDQ1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020

Depreciation and Amortization

58.0m116.6m175.0m54.3m107.1m161.2m42.5m83.3m121.4m29.4m56.8m

Accounts Payable

(21.2m)(1.0m)12.2m(11.9m)(3.8m)(4.0m)11.4m3.2m15.3m(1.3m)(6.2m)

Cash From Operating Activities

124.9m250.3m382.4m86.1m195.4m295.0m99.9m203.6m297.2m53.6m141.4m

Purchases of PP&E

(14.2m)(31.2m)
USDY, 2020

EV/EBIT

298.3 x

EV/CFO

53 x

Financial Leverage

3.4 x
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Nuance Operating Metrics

FY, 2014Q1, 2015Q2, 2015Q3, 2015FY, 2015Q1, 2016Q2, 2016Q3, 2016FY, 2016Q1, 2017Q2, 2017Q3, 2017FY, 2017Q1, 2018Q2, 2018Q3, 2018FY, 2018FY, 2019

New Bookings

$2.40 b$303.80 m$304.70 m$484.40 m$1.50 b$308.70 m$313.70 m$362.90 m$1.50 b$380.30 m$410.40 m$438.50 m$1.70 b$418.40 m$376.60 m$471.10 m$1.70 b

Patents Issued

3.30 k3.60 k3.65 k4.50 k4.07 k3.55 k

Patent Applications

1 k1 k900 800 575 450

Countries

65 77 79 81 85
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Nuance Acquisitions / Subsidiaries

Company NameDateDeal Size
VoiceBox Technologies CorporationMay 19, 2018
mCarbonFebruary 09, 2017$36 m
TouchCommerce UK Ltd.July 21, 2016$215 m
Notable Solutions, Inc.July 21, 2014
Cognition Technologies, Inc.July 31, 2013
Tweddle GroupJuly 31, 2013
CopitrakApril 09, 2013
Accentus U.S., Inc.January 10, 2013
VirtuOz, Inc.January 10, 2013
J.A. Thomas and Associates, Inc.October 01, 2012
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Nuance Revenue Breakdown

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Nuance revenue breakdown by business segment: 16.6% from Automotive, 28.0% from Enterprise , 52.1% from Healthcare and 3.4% from Other

Nuance revenue breakdown by geographic segment: 25.0% from International and 75.0% from United States

Nuance Online and Social Media Presence

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Nuance Company Culture

  • Overall Culture

    F

    46/100

  • CEO Rating

    F

    46/100

  • Compensation

    D

    49/100

  • Diversity

    D-

    46/100

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Nuance News and Updates

Nuance launches new Ambient Clinical Intelligence technology

Now generally available, the EHR-linked new Dragon Ambient eXperience applies AI to help capture and contextualize physicians' conversations with their patients.

Nuance Announces First Quarter 2020 Results

BURLINGTON, Mass., Feb. 05, 2020 (GLOBE NEWSWIRE) -- Nuance Communications, Inc. (NASDAQ: NUAN) today announced financial results for its first quarter ended December 31, 2019.

Nuance to debut new AI-powered systems for imaging at HIMSS20

They will be in the Nuance AI Marketplace for Diagnostic Imaging, which is designed to provide a one-stop shop for radiologists to review and purchase AI models to improve their workflow.

HealthLytix Joins Nuance AI Marketplace for Diagnostic Imaging

SAN DIEGO, Jan. 13, 2020 /PRNewswire/ -- HealthLytix (www.healthlytix.com), a healthcare technology company developing new advances in genetics and medical imaging to improve screening and early detection of cancer and neurodegenerative diseases, announced today that its CT CoPilot®...

Nuance stock rises on earnings beat

Nuance Communication Inc. shares rose in the extended session Wednesday after the software company's earnings topped Wall Street estimates. Nuance shares rose 5.2% after hours, following a 0.5% rise in the regular session to close at $16.60. The company reported fiscal fourth-quarter net income of …

Nuance Announces Fourth Quarter and Fiscal Year 2019 Results

BURLINGTON, Mass., Nov. 20, 2019 (GLOBE NEWSWIRE) -- Nuance Communications, Inc. (NASDAQ: NUAN) today announced financial results for its fourth quarter and fiscal year ended September 30, 2019.
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Nuance Blogs

Celebrating Nurses Week Through the Voice of Our Modern-Day Super-Heroes

Every minute, every hour, every day, people around the world depend on nurses for their health and wellbeing. That’s been true for centuries, but it’s perhaps never been more true than it is today. When we think of the super-heroes we grew up with, they ran toward challenges to help people and make …

The roaring 20s: How to reach the golden age of fraud prevention

The spread of coronavirus has resulted in increased uncertainty for many. Feelings of ambiguity have triggered a variation of consumer behavior. Many are calling their banks to check on payments and seek reassurance. Some are diving into their work to stay productive and keep the feeling of progress…

World password day

When you were a kid, did you ever build a tent fort over the dining table? Or were you lucky enough to have a treehouse? Or a clubhouse? Did you have a secret password?  Were you like me and thought that the secret password would keep everyone out of your cloth fort? As hard as I tried, [...] The po…

Responding to the now by activating the future of digital customer engagement

It is no surprise interactions between consumers and the organizations they engage with have become increasingly digital in the last few years. Today, however, we are seeing the focus on enabling these virtual interactions skyrocket. The consumer preference for speed, ease of access, and convenience…

Supporting a healthy bottom line with clinical documentation improvement for rural facilities

This post was previously posted on Healthcare IT News on February 12, 2019. Republished with permission. “I wear a lot of hats around here.” It’s a phrase that we all hear, and repeat, regularly, but it may be no truer than at rural and critical access hospitals. In these environments, the health in…

AI’s Impact on Banking: 5 Takeaways from the World AI North Americas Summit

Along with leaders from Scotiabank, Grupo Financiero Banorte, Deloitte Canada, and FundThrough, I recently joined a panel on AI in Banking at the World AI Americas virtual summit. Here are 5 takeaways: COVID-19 will accelerate AI in banking. This global pandemic will only accelerate the use of AI in…
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Nuance Frequently Asked Questions

  • When was Nuance founded?

    Nuance was founded in 1992.

  • Who are Nuance key executives?

    Nuance's key executives are Tracy Krumme, Mark Benjamin and Lloyd Carney.

  • How many employees does Nuance have?

    Nuance has 8,100 employees.

  • What is Nuance revenue?

    Latest Nuance annual revenue is $1.8 b.

  • What is Nuance revenue per employee?

    Latest Nuance revenue per employee is $225.1 k.

  • Who are Nuance competitors?

    Competitors of Nuance include Verint, Recurrent.ai and ClinCapture.

  • Where is Nuance headquarters?

    Nuance headquarters is located at 1 Wayside Rd, Burlington.

  • Where are Nuance offices?

    Nuance has offices in Burlington, Agoura Hills, Atlanta, Cambridge and in 31 other locations.

  • How many offices does Nuance have?

    Nuance has 43 offices.