Amelia (formerly known as IPsoft) is a company that develops enterprise AI solutions. Its products include Conversational AI, a platform for voice and chat-based virtual agents for contact center operations; AIOps, an enterprise automation tool to manage hire onboarding, procurement, and finance; and Amelia Answers, a system that uses generative AI to answer common questions. The company caters to the financial services, healthcare, insurance, telecommunication, and travel industries.