eGain Corporation (formerly known as eGain Communications Corporation) is a customer engagement cloud solutions company. The Company's product suite includes applications that deliver unified multichannel customer service via mobile, social, email, chat, co-browse, and digital self-service, built on a single platform for customer interaction management, knowledge management, analytics, and administration.

Type
Public
HQ
Sunnyvale, US
Founded
1997
Size (employees)
479 (est)
Website
egain.com
eGain was founded in 1997 and is headquartered in Sunnyvale, US
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eGain Office Locations

eGain has offices in Pune, West Berkshire and Sunnyvale
Sunnyvale, US (HQ)
1252 Borregas Ave
Pune, IN
B-1, The Cerebrum IT Park
West Berkshire, GB
St. Catherines House Oxford St
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eGain Financials and Metrics

eGain Revenue

eGain's revenue was reported to be $69.38 m in FY, 2016 which is a 8.6% decrease from the previous period.
USD

Revenue (Q3, 2018)

45.7 m

Gross profit (Q3, 2018)

29.3 m

Gross profit margin (Q3, 2018), %

64%

Net income (Q3, 2018)

(1.5 m)

EBIT (Q3, 2018)

(206 k)

Market capitalization (11-Jul-2018)

394.2 m

Closing share price (11-Jul-2018)

14.4

Cash (31-Mar-2018)

10.9 m
eGain's current market capitalization is $394.2 m.
Annual
USDFY, 2014FY, 2015FY, 2016

Revenue

70.3 m75.9 m69.4 m

Revenue growth, %

19%8%(9%)

Cost of goods sold

29.1 m23.7 m

Gross profit

46.8 m45.7 m
Quarterly
USDQ1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q3, 2018

Revenue

15.7 m17.7 m18 m20.7 m18.9 m19.2 m16.5 m19 m16.3 m14.7 m15 m13.9 m14.6 m45.7 m

Cost of goods sold

5.5 m5.8 m6 m7 m8.2 m7.6 m6.5 m6 m5.7 m5.1 m5.1 m5.7 m5.4 m16.5 m

Gross profit

10.1 m11.8 m12 m13.7 m10.7 m11.7 m10 m13 m10.6 m9.7 m9.9 m8.2 m9.1 m29.3 m

Gross profit Margin, %

65%67%67%66%56%61%61%69%65%66%66%59%63%64%
Annual
usdY, 2010Y, 2011Y, 2012Y, 2013FY, 2014FY, 2015FY, 2016

Cash

5.7 m12.4 m9.9 m16.2 m8.8 m8.6 m11.8 m

Accounts Receivable

7.7 m11.2 m

Current Assets

22.2 m24.7 m26.4 m

PP&E

4.5 m3.1 m1.7 m
Quarterly
USDQ1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q3, 2018

Cash

14.6 m12.5 m7.8 m5.1 m8.3 m9.2 m7.3 m9.8 m7.5 m9.5 m9.7 m10.3 m10.7 m10.9 m

Current Assets

27.8 m25.1 m20 m24.9 m22.4 m24.5 m20.8 m22.6 m16.8 m19.2 m20.1 m20.5 m18.6 m20.3 m

PP&E

4.3 m4.3 m4.3 m4.2 m3.9 m3.4 m2.7 m2.5 m2.1 m1.4 m1.4 m1.2 m679 k

Goodwill

4.9 m4.9 m4.9 m13.2 m13.2 m13.2 m13.2 m13.2 m13.2 m13.2 m13.2 m13.2 m13.2 m13.2 m
Annual
USDFY, 2014FY, 2015FY, 2016

Net Income

(5.2 m)(12.4 m)(6.2 m)

Depreciation and Amortization

2.1 m2.5 m

Accounts Payable

(514 k)(1.1 m)2.1 m

Cash From Operating Activities

(4.7 m)(152 k)3.1 m
Quarterly
USDQ1, 2014Q2, 2014Q3, 2014Q1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q3, 2018

Net Income

(2 m)(1.2 m)(1 m)(1.6 m)(5.5 m)(2.4 m)(3.2 m)(1.4 m)(3 m)(2.4 m)(1 m)(2.5 m)(568 k)(1.5 m)

Depreciation and Amortization

489 k

Accounts Payable

2.9 m2.6 m1.9 m1.7 m2.2 m2.1 m1.9 m1.7 m2.6 m2.3 m(316 k)

Cash From Operating Activities

8.3 m
USDY, 2018

Financial Leverage

-4.1 x
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eGain Operating Metrics

FY, 2015FY, 2016

Patents Issued

4 6
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eGain Revenue Breakdown

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eGain revenue breakdown by geographic segment: 46.4% from EMEA, 50.3% from North America and 3.3% from Other

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eGain Online and Social Media Presence

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eGain News and Updates

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eGain Company Life and Culture

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