eGain

Technology cloud consumer software customer experience knowledge management

eGain Corporation (formerly known as eGain Communications Corporation) is a customer engagement cloud solutions company. The Company's product suite includes applications that deliver unified multichannel customer service via mobile, social, email, chat, co-browse, and digital self-service, built on a single platform for customer interaction management, knowledge management, analytics, and administration.

Revenue(FY, 2016)

$69.4 M

Market capitalization(2018-04-20)

$235.4 M

Type

Public

Sunnyvale, US

Founded

1997

Size (employees)

479 (est)

Website

egain.com

eGain was founded in 1997 and is headquartered in Sunnyvale, US

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eGain Office Locations

eGain has offices in Pune, West Berkshire and Sunnyvale

Sunnyvale, US (HQ)

1252 Borregas Ave

Pune, IN

B-1, The Cerebrum IT Park

West Berkshire, GB

St. Catherines House Oxford St

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eGain Financials and Metrics

eGain Financials

eGain's revenue was reported to be $69.38 m in FY, 2016 which is a 8.6% decrease from the previous period.

Summary

USD
Revenue (Q1, 2018)	14.6 m
Gross profit (Q1, 2018)	9.1 m
Gross profit margin (Q1, 2018), %	62.8%
Net income (Q1, 2018)	(568 k)
EBIT (Q1, 2018)	(254 k)
Market capitalization (20-Apr-2018)	235.4 m
Cash (30-Sep-2017)	10.7 m

eGain's current market capitalization is $235.4 m.

Source: SEC Filings

Income Statement

Annual

USD	FY, 2014	FY, 2015	FY, 2016
Revenue	70.3 m	75.9 m	69.4 m
Revenue growth, %	19%	8%	(9%)
Cost of goods sold		29.1 m	23.7 m
Gross profit		46.8 m	45.7 m

Quarterly

USD	Q1, 2014	Q2, 2014	Q3, 2014	Q1, 2015	Q2, 2015	Q3, 2015	Q1, 2016	Q2, 2016	Q3, 2016	Q1, 2017	Q2, 2017	Q3, 2017	Q1, 2018
Revenue	15.7 m	17.7 m	18 m	20.7 m	18.9 m	19.2 m	16.5 m	19 m	16.3 m	14.7 m	15 m	13.9 m	14.6 m
Cost of goods sold	5.5 m	5.8 m	6 m	7 m	8.2 m	7.6 m	6.5 m	6 m	5.7 m	5.1 m	5.1 m	5.7 m	5.4 m
Gross profit	10.1 m	11.8 m	12 m	13.7 m	10.7 m	11.7 m	10 m	13 m	10.6 m	9.7 m	9.9 m	8.2 m	9.1 m
Gross profit Margin, %	65%	67%	67%	66%	56%	61%	61%	69%	65%	66%	66%	59%	63%

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Source: SEC Filings

Balance Sheet

Annual

usd	Y, 2010	Y, 2011	Y, 2012	Y, 2013	FY, 2014	FY, 2015	FY, 2016
Cash	5.7 m	12.4 m	9.9 m	16.2 m	8.8 m	8.6 m	11.8 m
Accounts Receivable					7.7 m		11.2 m
Current Assets					22.2 m	24.7 m	26.4 m
PP&E					4.5 m	3.1 m	1.7 m

Quarterly

USD	Q1, 2014	Q2, 2014	Q3, 2014	Q1, 2015	Q2, 2015	Q3, 2015	Q1, 2016	Q2, 2016	Q3, 2016	Q1, 2017	Q2, 2017	Q3, 2017	Q1, 2018
Cash	14.6 m	12.5 m	7.8 m	5.1 m	8.3 m	9.2 m	7.3 m	9.8 m	7.5 m	9.5 m	9.7 m	10.3 m	10.7 m
Current Assets	27.8 m	25.1 m	20 m	24.9 m	22.4 m	24.5 m	20.8 m	22.6 m	16.8 m	19.2 m	20.1 m	20.5 m	18.6 m
PP&E	4.3 m	4.3 m	4.3 m	4.2 m	3.9 m	3.4 m	2.7 m	2.5 m	2.1 m	1.4 m	1.4 m	1.2 m
Goodwill	4.9 m	4.9 m	4.9 m	13.2 m	13.2 m	13.2 m	13.2 m	13.2 m	13.2 m	13.2 m	13.2 m	13.2 m	13.2 m

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Cash Flow

Annual

USD	FY, 2014	FY, 2015	FY, 2016
Net Income	(5.2 m)	(12.4 m)	(6.2 m)
Depreciation and Amortization	2.1 m	2.5 m
Accounts Payable	(514 k)	(1.1 m)	2.1 m
Cash From Operating Activities	(4.7 m)	(152 k)	3.1 m

Quarterly

USD	Q1, 2014	Q2, 2014	Q3, 2014	Q1, 2015	Q2, 2015	Q3, 2015	Q1, 2016	Q2, 2016	Q3, 2016	Q1, 2017	Q2, 2017	Q3, 2017	Q1, 2018
Net Income	(2 m)	(1.2 m)	(1 m)	(1.6 m)	(5.5 m)	(2.4 m)	(3.2 m)	(1.4 m)	(3 m)	(2.4 m)	(1 m)	(2.5 m)	(568 k)
Accounts Payable				2.9 m	2.6 m	1.9 m	1.7 m	2.2 m	2.1 m	1.9 m	1.7 m	2.6 m	2.3 m