OverviewSuggest Edit

Moxie Software (formerly nGenera) is a company developing a customer guidance platform. It offers intelligent decisions, performance analytics, digital engagement, web self-service, knowledge base, email, live chat, and mobile software solutions. The company also provides cloud, advisory, support, implementation, and training services. Moxie serves online retail, financial services, healthcare, technology, travel and hospitality, service and support, information technology, as well as sales and marketing sectors.

TypePrivate
Founded2006
HQSan Bruno, CA, US
Websitegomoxie.com
Employee Ratings2.7
Overall CultureC

Latest Updates

Employees (est.) (Oct 2021)75(-17%)
Job Openings5
Cybersecurity ratingCMore
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Key People/Management at Moxie

Rebecca Ward

Rebecca Ward

President and CEO, Director
Alan Heitmann

Alan Heitmann

COO
David Boyer

David Boyer

SVP, Product Development
Nikhil Govindaraj

Nikhil Govindaraj

SVP, Products
Ira Pollack

Ira Pollack

SVP, World Wide Sales
Tara Sporrer

Tara Sporrer

SVP, Marketing
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Moxie Office Locations

Moxie has offices in San Bruno, Austin, Bellevue and Reading
San Bruno, CA, US (HQ)
851 Traeger Ave #210
Austin, TX, US
1717 W 6th St #420
Bellevue, WA, US
301 116th Ave SE
Reading, GB
9 Greyfriars Rd
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Moxie Financials and Metrics

Summary Metrics

Founding Date

2006

Moxie total Funding

$35 m

Moxie latest funding size

$5 m

Time since last funding

7 years ago

Moxie investors

Moxie's latest funding round in September 2014 was reported to be $5 m. In total, Moxie has raised $35 m
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Moxie Operating Metrics

Moxie's Enterprise Customers was reported to be 600 in Sep, 2019.
Sep, 2019

Enterprise Customers

600

Technology Partners

9
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Moxie Acquisitions / Subsidiaries

Company NameDateDeal Size
SimplyBoxMay 21, 2014

Moxie Cybersecurity Score

Cybersecurity ratingPremium dataset

C

76/100

SecurityScorecard logo

Moxie Online and Social Media Presence

Embed Graph

Moxie Company Culture

  • Overall Culture

    C

    67/100

  • CEO Rating

    C-

    65/100

  • Compensation

    A+

    100/100

Learn more on Comparably

Moxie News and Updates

The A Method® by Tina Alster, M.D. Launches Skin Care Moxie Podcast

LOUISVILLE, Ky., May 19, 2021 /PRNewswire/ -- The A Method® medical grade skin care by Tina Alster M.D. announced today the launch of a weekly podcast, Skin Care Moxie. The weekly collaboration aims to educate, inform and empower women and men by providing front row access to Co-Founder...

SkyePoint Decisions Named Finalist for Moxie Award

DULLES, Va., May 11, 2021 /PRNewswire/ -- SkyePoint Decisions is delighted to announce that the Moxie Award committee has included SkyePoint in their 2021 Award season as a finalist in the GovCon category. SkyePoint Decisions, Inc. (SkyePoint Decisions), a leader in Cybersecurity...

Moxie Scrubs Launches Partnership with American Nurses Association (ANA) for Year of The Nurse and Midwife 2021 National Nurses Month

BOSTON, April 29, 2021 /PRNewswire/ -- Today, Moxie Scrubs, the first direct-to-consumer medical apparel brand for nurses, announced a campaign in partnership with the American Nurses Association (ANA). As a thank you to nurses for all that they do, the ANA will offer members a $20 Moxie...

Jason Goldberg, best known for Fab, has raised $8 million in seed funding for virtual fitness startup Moxie from Resolute, Bessemer, Greycroft, others

Summary List PlacementJason Goldberg has learned his lessons in running a startup, especially when to take on venture capital investment, how much to take, and when to say no, he told Insider. Goldberg has founded a number of startups, with mixed results, and is best known for e-commerce startup F…

Meet Moxie, the robot that could be your child’s or parent’s new best friend

This cute character with the big, Hollywood-movie personality, is here just in time to deal with the loneliness epidemic. Consumer robots aren’t really a thing yet, but some specialized robots are starting to edge toward the mainstream. One of those is a big-eyed little robot named Moxie, which its …

With Speculation In The Air Show Your Moxie, Tap Ragamuffins

When 40 analysts buy-rate a stock like Amazon with maybe two neutrals, assume you own an average piece of paper no longer lightening in a bottle.
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Moxie Blogs

8 Questions to Roadmap Better Customer Journeys

You can create more successful and satisfying digital customer journeys with proactive guidance. Better customer experience anticipates needs, decreases contacts, and builds confidence in purchasing decisions. The post 8 Questions to Roadmap Better Customer Journeys appeared first on goMoxie.

Get More Out of Video Marketing

Video guidance allows you to efficiently communicate a tremendous amount of information to your customers in a short period of time. The post Get More Out of Video Marketing appeared first on goMoxie.

3 CX Trends that Should be on Your Radar in 2021

Customer experience is now the cornerstone of successful companies in the future. As the demand for e-commerce continues to rise, companies’ digital strategies are struggling to keep up. The post 3 CX Trends that Should be on Your Radar in 2021 appeared first on goMoxie.

5 Ways to Balance Human and Digital Assistance

The past year has transformed the online customer experience, especially when it comes to banking. The post 5 Ways to Balance Human and Digital Assistance appeared first on goMoxie.

Forgot Password? How to End Customer Login Struggles for Good

Customer experience data shows 38% of consumers report login issues as a major struggle point. This means millions of your customers are getting stuck at the login page! The post Forgot Password? How to End Customer Login Struggles for Good appeared first on goMoxie.

How Digital Guidance Can Turn Customer Frustration Into Success

As more business is conducted online, consider your customers’ expectations and preferences to create a well-rounded customer service strategy that empowers you to better serve and engage with them and build a long-lasting loyalty. The post How Digital Guidance Can Turn Customer Frustration Into Suc…
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Moxie Frequently Asked Questions

  • When was Moxie founded?

    Moxie was founded in 2006.

  • Who are Moxie key executives?

    Moxie's key executives are Rebecca Ward, Alan Heitmann and David Boyer.

  • How many employees does Moxie have?

    Moxie has 75 employees.

  • Who are Moxie competitors?

    Competitors of Moxie include Front, eGain and Capillary Technologies.

  • Where is Moxie headquarters?

    Moxie headquarters is located at 851 Traeger Ave #210, San Bruno.

  • Where are Moxie offices?

    Moxie has offices in San Bruno, Austin, Bellevue and Reading.

  • How many offices does Moxie have?

    Moxie has 4 offices.