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eGain Competitors and Similar CompaniesClear all

eGain's competitors and similar companies include [24]7.ai, SAP Customer Experience, Moxie, LivePerson and Genesys.

	eGain eGain is a company that provides customer engagement solutions.	[24]7.ai [24]7.ai is a company that provides customer acquisition and engagement software and services.	SAP Customer Experience SAP Customer Experience (also known as SAP C/4HANA) is a company offering customer experience solutions.	Moxie Moxie Software is a company developing a customer guidance platform.	LivePerson LivePerson is a technology company that develops conversational software for digital engagement between businesses and their customers.	Genesys Genesys Cloud Services is a company that provides cloud customer experience and contact center solutions.
Founding Date	Founding Date 1997	Founding Date 2000	Founding Date 1997	Founding Date 2006	Founding Date 1995	Founding Date 1990
Type	Type Public	Type Private	Type Subsidiary	Type Subsidiary	Type Public	Type Private
Tags	Tags Technology artificial intelligence crm customer experience platform	Tags Technology artificial intelligence customer experience enterprise software platform	Tags Technology cloud cloud platforms(PaaS)crm customer experience data management enterprise software	Tags Technology application software cloud services(SaaS)customer experience enterprise software messaging	Tags Technology artificial intelligence cloud platforms(PaaS)customer experience messaging	Tags Technology artificial intelligence automation cloud crm customer experience enterprise software platform
Locations	Locations Sunnyvale, US HQ Pune, IN Newbury, GB Tampa, US	Locations Campbell, US HQ Sydney, AU Toronto, CA Bogotá, CO Bucaramanga, CO Medellín, CO Pereira, CO see more	Locations Palo Alto, US HQ	Locations San Bruno, US HQ Reading, GB Austin, US Bellevue, US	Locations New York, US HQ Melbourne, AU Sofia, BG Berlin, DE Mannheim, DE Hyderabad, IN Herzliya, IL see more	Locations Menlo Park, US HQ Buenos Aires, AR Brisbane, AU Canberra, AU Melbourne, AU Sydney, AU Zaventem, BE see more
Employees	Employees 58016% decrease	Employees 10,976	Employees 8291% decrease	Employees 32	Employees 9287% decrease	Employees 6,0003% decrease
Valuation ($)	Valuation ($) 146.8 m	Valuation ($) N/A	Valuation ($) N/A	Valuation ($) N/A	Valuation ($) 108.3 m	Valuation ($) N/A
Financial
Revenue (est.)	Revenue (est.) $88.4m (FY, 2025)	Revenue (est.) $300m (FY, 2019)	Revenue (est.) N/A	Revenue (est.) N/A	Revenue (est.) $243.7m (FY, 2025)	Revenue (est.) $2.3b (Y, 2024)
Cost of goods	Cost of goods $26.4m (FY, 2025)	Cost of goods N/A	Cost of goods N/A	Cost of goods N/A	Cost of goods $69.4m (FY, 2025)	Cost of goods N/A
Gross profit	Gross profit $62m (FY, 2025)	Gross profit N/A	Gross profit N/A	Gross profit N/A	Gross profit $174.4m (FY, 2025)	Gross profit N/A
Net income	Net income $32.3m (FY, 2025)	Net income N/A	Net income N/A	Net income N/A	Net income ($67.2m) (FY, 2025)	Net income N/A
Operating ⚠
Enterprise Customers	Enterprise Customers N/A	Enterprise Customers 250 (Nov, 2022)	Enterprise Customers N/A	Enterprise Customers 600 (Sep, 2019)	Enterprise Customers 18 k (Q1, 2022)	Enterprise Customers N/A
Interactions per Year	Interactions per Year N/A	Interactions per Year 1.3 b (Nov, 2022)	Interactions per Year N/A	Interactions per Year N/A	Interactions per Year N/A	Interactions per Year 25 b (Aug, 2019)
Products	Products N/A	Products 8 (Nov, 2022)	Products N/A	Products N/A	Products N/A	Products 4 (Jun, 2023)
Solutions	Solutions N/A	Solutions 10 (Nov, 2022)	Solutions 5 (Sep, 2019)	Solutions N/A	Solutions N/A	Solutions N/A
Funding
Latest funding round	Latest funding round N/A	Latest funding round $ 22m (almost 23 years ago)	Latest funding round N/A	Latest funding round N/A	Latest funding round N/A	Latest funding round $ 900m (almost 10 years ago)
Total funding raised	Total funding raised $ 14.7m	Total funding raised $ 22m	Total funding raised $ 30m	Total funding raised $ 35m	Total funding raised $ 48.5m	Total funding raised $ 900m