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[24]7.ai
OverviewSuggest Edit
[24]7.ai is a customer acquisition and engagement software and services provider. The company uses artificial intelligence and machine learning to understand consumer intent and helps companies create a personalized and predictive customer experience across all channels.
| Type | Private | |
| Founded | 2000 | |
| HQ | San Jose, US | Map |
| Website | 247.ai | |
| Employee Ratings | More |
Latest Updates
| Employees (est.) (Oct 2019) | 4,901 | |
| Revenue (FY, 2018) | $400 M |
Key People/Management at [24]7.ai
PV Kannan
Co-Founder, CEO
Shanmugam Nagarajan
Co-Founder and Chief People Officer
Brent Bowman
CFO
Rohan Ganeson
COO
Animesh Jain
Chief Delivery Officer & Director, India and LATAM
Paul J. Loftus
Chief Revenue Officer
[24]7.ai Office Locations
[24]7.ai has offices in San Jose, Dallas, Sydney, Toronto and in 10 other locations
San Jose, US (HQ)
2001 Logic Dr #200
Dallas, US
18451 Dallas Pkwy S100
Sydney, AU
Level 6/117 York St
Toronto, CA
20 Toronto St #530
Pereira, CO
9th Floor, Cra. 13 #5-20
Guatemala, GT
Complejo Empresarial Cortijo II, Bodega 121, Calz. Atanasio Tzul 22-00,, Zona 12
[24]7.ai Financials and Metrics
Summary Metrics
Founding Date | 2000 |
[24]7.ai total Funding | $22 m |
[24]7.ai latest funding size | $22 m |
Time since last funding | 16 years ago |
[24]7.ai investors | Sequoia Capital |
[24]7.ai's latest funding round in July 2003 was reported to be $22 m. In total, [24]7.ai has raised $22 m
[24]7.ai Revenue
[24]7.ai's revenue was reported to be $400 m in FY, 2018
| USD | |
|---|---|
Revenue (FY, 2018) | 400.0m |
[24]7.ai Operating Metrics
[24]7.ai's Enterprise Customers was reported to be 250 in Aug, 2018.
[24]7.ai Acquisitions / Subsidiaries
| Acquired Company | Date | Deal Size |
|---|---|---|
| EngageClick | April 18, 2016 | |
| Campanja | October 14, 2015 | |
| IntelliResponse | November 10, 2014 | |
| Shopalize | May 14, 2013 | |
| Tellme | February 29, 2012 | |
| Voxify | November 30, 2011 | |
| 24/7 Customer Pvt. Ltd. |
[24]7.ai Online and Social Media Presence
[24]7.ai's Trends
[24]7.ai News and Updates
June 11, 2019
[24]7.ai Named A Leader in Conversational AI for Customer Service 2019 by Independent Research Firm
SAN JOSE, Calif., June 11, 2019 /PRNewswire/ -- [24]7.ai, a global leader in intent-driven customer engagement solutions, announced that it has been recognized as a leader in The Forrester New Wave™: Conversational AI for Customer Service, Q2 2019. [24]7.ai received a differentiated...
May 28, 2019
Man and Machine: [24]7.ai CEO Publishes Book Redefining Role of AI in Customer Services
SAN JOSE, Calif., May 28, 2019 /PRNewswire/ -- Artificial Intelligence is changing the future of work. From digital assistants like Siri and Alexa to predictive stock programs used by retail giants like Amazon, AI helps people make smart business decisions more efficiently. Many experts...
August 24, 2017
From Baby Boomers to Millennials: Why Travel Companies Need to Tailor Their Customer Support
Travel providers should pay attention to the preferences in communication of different generations in order to provide optimal customer support to every customer. Download this free report to learn more!
-Dawn Rzeznikiewicz
[24]7.ai Blogs
November 15, 2018
Conversational Commerce: The Customer Experience of the Future
Conversational Commerce: The Customer Experience of the Future
aman.k
Thu, 11/15/2018 - 17:09
Asset Type
eBook
Asset Third Party Link
https://info.247.ai/CEC-EC-Conversational-Commerce-The-Customer-Experience-of-t…
November 02, 2018
Utilities Customer Journey
Utilities Customer Journey
nikhilesh.p
Fri, 11/02/2018 - 18:09
Media Resource Title
Utilities Customer Journey
Media Video Id
298556786
Media video file
Asset Type
…
September 28, 2018
Bots and Agents are Better Together
Bots and Agents are Better Together
melvin
Fri, 09/28/2018 - 17:35
Asset Type
eBook
Asset Third Party Link
https://info.247.ai/CEC-EC-Bots-Helping-Agents-and-Agents-Helping-Bots-and-Cust…
Asset Page Category
…
[24]7.ai Frequently Asked Questions
When was [24]7.ai founded?
[24]7.ai was founded in 2000.
Who are [24]7.ai key executives?
[24]7.ai's key executives are PV Kannan, Shanmugam Nagarajan and Brent Bowman.
How many employees does [24]7.ai have?
[24]7.ai has 4,901 employees.
What is [24]7.ai revenue?
Latest [24]7.ai annual revenue is $400 m.
What is [24]7.ai revenue per employee?
Latest [24]7.ai revenue per employee is $81.6 k.
Who are [24]7.ai competitors?
Competitors of [24]7.ai include Alorica, Convergys and Sykes Enterprises.
Where is [24]7.ai headquarters?
[24]7.ai headquarters is located at 2001 Logic Dr #200, San Jose.
Where are [24]7.ai offices?
[24]7.ai has offices in San Jose, Dallas, Sydney, Toronto and in 10 other locations.
How many offices does [24]7.ai have?
[24]7.ai has 18 offices.
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