OverviewSuggest Edit

[24]7.ai is a customer acquisition and engagement software and services provider. The company uses artificial intelligence and machine learning to understand consumer intent and helps companies create a personalized and predictive customer experience across all channels.
HQSan Jose, US
Employee Ratings3.6

Latest Updates

Employees (est.) (Oct 2019)4,901
Revenue (FY, 2018)$400 M

Key People/Management at [24]7.ai

PV Kannan

PV Kannan

Co-Founder, CEO
Shanmugam Nagarajan

Shanmugam Nagarajan

Co-Founder and Chief People Officer
Brent Bowman

Brent Bowman

Rohan Ganeson

Rohan Ganeson

Animesh Jain

Animesh Jain

Chief Delivery Officer & Director, India and LATAM
Paul J. Loftus

Paul J. Loftus

Chief Revenue Officer
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[24]7.ai Office Locations

[24]7.ai has offices in San Jose, Dallas, Sydney, Toronto and in 10 other locations
San Jose, US (HQ)
2001 Logic Dr #200
Dallas, US
18451 Dallas Pkwy S100
Sydney, AU
Level 6/117 York St
Toronto, CA
20 Toronto St #530
Pereira, CO
9th Floor, Cra. 13 #5-20
Guatemala, GT
Complejo Empresarial Cortijo II, Bodega 121, Calz. Atanasio Tzul 22-00,, Zona 12
Show all (18)

[24]7.ai Financials and Metrics

Summary Metrics

Founding Date


[24]7.ai total Funding

$22 m

[24]7.ai latest funding size

$22 m

Time since last funding

16 years ago

[24]7.ai investors

[24]7.ai's latest funding round in July 2003 was reported to be $22 m. In total, [24]7.ai has raised $22 m
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[24]7.ai Revenue

[24]7.ai's revenue was reported to be $400 m in FY, 2018

Revenue (FY, 2018)

USDFY, 2018E


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[24]7.ai Operating Metrics

[24]7.ai's Enterprise Customers was reported to be 250 in Aug, 2018.
Aug, 2018

Enterprise Customers


Interactions per Year

1.20 b

Monthly Visitors

275 m

Patents and Patent Applications

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[24]7.ai Acquisitions / Subsidiaries

Acquired CompanyDateDeal Size
EngageClickApril 18, 2016
CampanjaOctober 14, 2015
IntelliResponseNovember 10, 2014
ShopalizeMay 14, 2013
TellmeFebruary 29, 2012
VoxifyNovember 30, 2011
24/7 Customer Pvt. Ltd.

[24]7.ai Online and Social Media Presence

Embed Graph

[24]7.ai News and Updates

[24]7.ai Named A Leader in Conversational AI for Customer Service 2019 by Independent Research Firm

SAN JOSE, Calif., June 11, 2019 /PRNewswire/ -- [24]7.ai, a global leader in intent-driven customer engagement solutions, announced that it has been recognized as a leader in The Forrester New Wave™: Conversational AI for Customer Service, Q2 2019. [24]7.ai received a differentiated...

Man and Machine: [24]7.ai CEO Publishes Book Redefining Role of AI in Customer Services

SAN JOSE, Calif., May 28, 2019 /PRNewswire/ -- Artificial Intelligence is changing the future of work. From digital assistants like Siri and Alexa to predictive stock programs used by retail giants like Amazon, AI helps people make smart business decisions more efficiently. Many experts...

From Baby Boomers to Millennials: Why Travel Companies Need to Tailor Their Customer Support

Travel providers should pay attention to the preferences in communication of different generations in order to provide optimal customer support to every customer. Download this free report to learn more! -Dawn Rzeznikiewicz

[24]7.ai Blogs

Conversational Commerce: The Customer Experience of the Future

Conversational Commerce: The Customer Experience of the Future aman.k Thu, 11/15/2018 - 17:09 Asset Type eBook Asset Third Party Link https://info.247.ai/CEC-EC-Conversational-Commerce-The-Customer-Experience-of-t…

Utilities Customer Journey

Utilities Customer Journey nikhilesh.p Fri, 11/02/2018 - 18:09 Media Resource Title Utilities Customer Journey Media Video Id 298556786 Media video file Asset Type …

Bots and Agents are Better Together

Bots and Agents are Better Together melvin Fri, 09/28/2018 - 17:35 Asset Type eBook Asset Third Party Link https://info.247.ai/CEC-EC-Bots-Helping-Agents-and-Agents-Helping-Bots-and-Cust… Asset Page Category …

[24]7.ai Frequently Asked Questions

  • When was [24]7.ai founded?

    [24]7.ai was founded in 2000.

  • Who are [24]7.ai key executives?

    [24]7.ai's key executives are PV Kannan, Shanmugam Nagarajan and Brent Bowman.

  • How many employees does [24]7.ai have?

    [24]7.ai has 4,901 employees.

  • What is [24]7.ai revenue?

    Latest [24]7.ai annual revenue is $400 m.

  • What is [24]7.ai revenue per employee?

    Latest [24]7.ai revenue per employee is $81.6 k.

  • Who are [24]7.ai competitors?

    Competitors of [24]7.ai include Alorica, Convergys and Sykes Enterprises.

  • Where is [24]7.ai headquarters?

    [24]7.ai headquarters is located at 2001 Logic Dr #200, San Jose.

  • Where are [24]7.ai offices?

    [24]7.ai has offices in San Jose, Dallas, Sydney, Toronto and in 10 other locations.

  • How many offices does [24]7.ai have?

    [24]7.ai has 18 offices.