OverviewSuggest Edit

[24]7.ai is a company that provides customer acquisition and engagement software and services. It offers a platform that delivers chatbot, virtual agents, enterprise AI, IVR (interactive voice response) automation, digital marketing, conversational commerce, and other capabilities. The company serves financial services, healthcare, insurance, retail, e-commerce, telecom, travel, hospitality, and other industries.
HQSan Jose, CA, US
Employee Ratings4.2
Overall CultureD-

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Latest Updates

Employees (est.) (Sept 2021)6,568(+10%)
Revenue (FY, 2019)$300 M(-25%)
Cybersecurity ratingCMore

Key People/Management at [24]7.ai

PV Kannan

PV Kannan

Co-Founder, Chief Executive Officer & Director
Patrick Nguyen

Patrick Nguyen

Chief Technology Officer
Shanmugam Nagarajan

Shanmugam Nagarajan

Co-Founder and Chief People Officer, Director
Monti Becker Kelly

Monti Becker Kelly

SVP, Customer Engagement and Strategic Accounts
Rohan Ganeson

Rohan Ganeson

Chief Operating Officer
Nina Nair

Nina Nair

SVP & HRD Head, India and Americas
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[24]7.ai Office Locations

[24]7.ai has offices in San Jose, Dallas, Sydney, Toronto and in 6 other locations
San Jose, CA, US (HQ)
2001 Logic Dr #200
Dallas, TX, US
18451 Dallas Pkwy s100
Sydney, AU
Level 6/117 York St
Toronto, CA
20 Toronto St #530
Pereira, CO
Cra. 14 #5-20
Guatemala, GT
Complejo Empresarial Cortijo II, Bodega 121, Calz. Atanasio Tzul 22-00,, Zona 12
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[24]7.ai Financials and Metrics

Summary Metrics

Founding Date


[24]7.ai total Funding

$22 m

[24]7.ai latest funding size

$22 m

Time since last funding

18 years ago

[24]7.ai investors

[24]7.ai's latest funding round in July 2003 was reported to be $22 m. In total, [24]7.ai has raised $22 m
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[24]7.ai Revenue

[24]7.ai's revenue was reported to be $300 m in FY, 2019 which is a 25% decrease from the previous period.

Revenue (FY, 2019)


Revenue growth (FY, 2018 - FY, 2019), %

USDFY, 2018EFY, 2019E



Revenue growth, %

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[24]7.ai Operating Metrics

[24]7.ai's Enterprise Customers was reported to be 250 in Jun, 2020.
Aug, 2018Jun, 2020

Enterprise Customers


Monthly Visitors

275 m275 m



Trademarks (US)

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[24]7.ai Acquisitions / Subsidiaries

Company NameDateDeal Size
EngageClickApril 18, 2016
CampanjaOctober 14, 2015
IntelliResponseNovember 10, 2014
ShopalizeMay 14, 2013
TellmeFebruary 29, 2012
VoxifyNovember 30, 2011
24/7 Customer Pvt. Ltd.

[24]7.ai Cybersecurity Score

Cybersecurity ratingPremium dataset



SecurityScorecard logo

[24]7.ai Online and Social Media Presence

Embed Graph

[24]7.ai Company Culture

  • Overall Culture



  • CEO Rating



  • Compensation



  • Diversity



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[24]7.ai Blogs

Salesforce CRM Integration

Salesforce CRM Integration tejasvi Mon, 12/16/2019 - 15:53 Drive personalized interactions and boost agent productivity with a 360˚ view of customer context in a single console Asset Type Data Sheet Asset File ds-sales-force…

Conversational Commerce: The Customer Experience of the Future

Conversational Commerce: The Customer Experience of the Future aman.k Thu, 11/15/2018 - 17:09 Asset Type eBook Asset Third Party Link https://info.247.ai/CEC-EC-Conversational-Commerce-The-Customer-Experience-of-t…

Utilities Customer Journey

Utilities Customer Journey nikhilesh.p Fri, 11/02/2018 - 18:09 Media Resource Title Utilities Customer Journey Media Video Id 298556786 Media video file Asset Type …

Bots and Agents are Better Together

Bots and Agents are Better Together melvin Fri, 09/28/2018 - 17:35 Asset Type eBook Asset Third Party Link https://info.247.ai/CEC-EC-Bots-Helping-Agents-and-Agents-Helping-Bots-and-Cust… Asset Page Category …

[24]7.ai Frequently Asked Questions

  • When was [24]7.ai founded?

    [24]7.ai was founded in 2000.

  • Who are [24]7.ai key executives?

    [24]7.ai's key executives are PV Kannan, Patrick Nguyen and Shanmugam Nagarajan.

  • How many employees does [24]7.ai have?

    [24]7.ai has 6,568 employees.

  • What is [24]7.ai revenue?

    Latest [24]7.ai annual revenue is $300 m.

  • What is [24]7.ai revenue per employee?

    Latest [24]7.ai revenue per employee is $45.7 k.

  • Who are [24]7.ai competitors?

    Competitors of [24]7.ai include Whisbi, eGain and BloomReach.

  • Where is [24]7.ai headquarters?

    [24]7.ai headquarters is located at 2001 Logic Dr #200, San Jose.

  • Where are [24]7.ai offices?

    [24]7.ai has offices in San Jose, Dallas, Sydney, Toronto and in 6 other locations.

  • How many offices does [24]7.ai have?

    [24]7.ai has 11 offices.