Intercom competitorsClear all

Intercom's top competitors include Freshdesk, LivePerson, Drift, Gainsight and LiveChat.
Intercom
Intercom
Intercom is a provider of a customer messaging platform for internet businesses.
Freshdesk
Freshdesk
Freshdesk is a customer support software developed by Freshworks.
LivePerson
LivePerson
LivePerson is a technology company that develops products for online messaging, marketing, and analytics.
Drift
Drift
Drift is a company developing software solutions for marketing and sales teams.
Gainsight
Gainsight
Gainsight is a company providing a customer success management solution.
LiveChat
LiveChat
LiveChat is a company developing live chat and chat support software for business.
Founding Date
Founding Date
2011
Founding Date
2010
Founding Date
1995
Founding Date
2015
Founding Date
2009
Founding Date
2002
Type
Type
Private
Type
Subsidiary
Type
Public
Type
Private
Type
Private
Type
Private
Tags
Locations
Locations
San Francisco, US HQ
Surry Hills, AU
Dublin, IE
London, GB
Chicago, US
Locations
San Bruno, US HQ
Locations
New York, US HQ
Melbourne, AU
Berlin, DE
Mannheim, DE
Ra'anana, IL
Vimercate, IT
Tokyo, JP
see more
Locations
Boston, US HQ
San Francisco, US
Seattle, US
Tampa, US
Locations
San Francisco, US HQ
Bengaluru, IN
Hyderabad, IN
Tel Aviv Yafo, IL
London, GB
Chesterfield, US
Phoenix, US
see more
Locations
Boston, US HQ
Wrocław, PL
Boston, US
Employees
Employees
927
Employees
N/A
Employees
1,34121% increase
Employees
4473% increase
Employees
7311% increase
Employees
1902% increase
Valuation ($)
Valuation ($)
1.3 b
Valuation ($)
N/A
Valuation ($)
4.4 b
Valuation ($)
N/A
Valuation ($)
348 m
Valuation ($)
N/A
Twitter followers
Twitter followers
40.9 k
Twitter followers
22 k
Twitter followers
10.7 k
Twitter followers
21.7 k
Twitter followers
13.3 k
Twitter followers
18.7 k
Number of tweets (last 30 days)
Number of tweets (last 30 days)
42
Number of tweets (last 30 days)
76
Number of tweets (last 30 days)
12
Number of tweets (last 30 days)
81
Number of tweets (last 30 days)
16
Number of tweets (last 30 days)
22
Average likes per tweet (last 30 days)
Average likes per tweet (last 30 days)
2.4
Average likes per tweet (last 30 days)
3.2
Average likes per tweet (last 30 days)
0.7
Average likes per tweet (last 30 days)
2.1
Average likes per tweet (last 30 days)
1.3
Average likes per tweet (last 30 days)
2.4
Percentage of tweets with engagement (last 30 days)
Percentage of tweets with engagement (last 30 days)
88.1%
Percentage of tweets with engagement (last 30 days)
78.95%
Percentage of tweets with engagement (last 30 days)
83.33%
Percentage of tweets with engagement (last 30 days)
87.65%
Percentage of tweets with engagement (last 30 days)
56.25%
Percentage of tweets with engagement (last 30 days)
81.82%
Alexa Website Rank
Alexa Website Rank
16777
Alexa Website Rank
2484
Alexa Website Rank
84831
Alexa Website Rank
42424
Alexa Website Rank
94047
Alexa Website Rank
11179
Employee Rating
Employee Rating
N/A
Employee Rating
N/A
Employee Rating
3.2
Employee Rating
3.7
Employee Rating
4.3
Employee Rating
4.8

Financial

Revenue (est.)
Revenue (est.)
N/A
Revenue (est.)
N/A
Revenue (est.)
$291.6m (FY, 2019)
Revenue (est.)
N/A
Revenue (est.)
$23.1m (Y, 2016)
Revenue (est.)
N/A

Operating

Countries
Countries
90 (Apr, 2016)
Countries
N/A
Countries
N/A
Countries
N/A
Countries
N/A
Countries
150 (Sep, 2019)
Customers
Customers
N/A
Customers
50 k (Y, 2015)
Customers
N/A
Customers
50 k (Jul, 2020)
Customers
95 (Apr, 2019)
Customers
N/A
Enterprise Customers
Enterprise Customers
N/A
Enterprise Customers
N/A
Enterprise Customers
18 k (FY, 2018)
Enterprise Customers
N/A
Enterprise Customers
N/A
Enterprise Customers
25 k (Sep, 2019)

Funding

Latest funding round
Latest funding round
$ 125m (almost 3 years ago)
Latest funding round
N/A
Latest funding round
N/A
Latest funding round
$ 60m (almost 3 years ago)
Latest funding round
$ 52m (over 3 years ago)
Latest funding round
N/A
Total funding raised
Total funding raised
$ 240.8m
Total funding raised
N/A
Total funding raised
$ 43.9m
Total funding raised
$ 107m
Total funding raised
$ 157.6m
Total funding raised
N/A
For sources of this data, please see the company profile

View company profiles

Freshdesk
HQ
San Bruno, US

Freshdesk is a customer support software developed by Freshworks.

View company
LivePerson
HQ
New York, US
Employees
1,341↑ 21% increase

LivePerson is a technology company that develops products for online messaging, marketing, and analytics.

View company
Drift
HQ
Boston, US
Employees
447↑ 3% increase

Drift is a company developing software solutions for marketing and sales teams.

View company
Gainsight
HQ
San Francisco, US
Employees
731↑ 1% increase

Gainsight is a company providing a customer success management solution.

View company