Intercom competitorsClear all

Intercom's top competitors include Gainsight, LiveChat, LivePerson and Drift.
Intercom
Intercom
Intercom is a provider of a customer messaging platform for internet businesses.
Gainsight
Gainsight
Gainsight is a company providing a customer success management solution.
LiveChat
LiveChat
LiveChat is a company developing live chat and chat support software for business.
LivePerson
LivePerson
LivePerson is a technology company that develops products for online messaging, marketing, and analytics.
Drift
Drift
Drift is a company developing software solutions for marketing and sales teams.
Founding Date
Founding Date
2011
Founding Date
2009
Founding Date
2002
Founding Date
1995
Founding Date
2014
Type
Type
Private
Type
Private
Type
Private
Type
Public
Type
Private
Tags
Locations
Locations
San Francisco, US HQ
Surry Hills, AU
Dublin, IE
London, GB
Chicago, US
Locations
San Francisco, US HQ
Bengaluru, IN
Hyderabad, IN
Tel Aviv Yafo, IL
London, GB
Chesterfield, US
Phoenix, US
see more
Locations
Boston, US HQ
Wrocław, PL
Locations
New York, US HQ
Melbourne, AU
Sydney, AU
Paris, FR
Berlin, DE
Mannheim, DE
Ra'anana, IL
see more
Locations
Boston, US HQ
San Francisco, US
Seattle, US
Tampa, US
Employees
Employees
9341% increase
Employees
7021% increase
Employees
1701% increase
Employees
1,34121% increase
Employees
4227% decrease
Valuation ($)
Valuation ($)
1.3 b
Valuation ($)
348 m
Valuation ($)
N/A
Valuation ($)
2.5 b
Valuation ($)
N/A
Twitter followers
Twitter followers
40.1 k
Twitter followers
13.1 k
Twitter followers
18.6 k
Twitter followers
10.8 k
Twitter followers
21 k
Number of tweets (last 30 days)
Number of tweets (last 30 days)
119
Number of tweets (last 30 days)
143
Number of tweets (last 30 days)
49
Number of tweets (last 30 days)
14
Number of tweets (last 30 days)
187
Average likes per tweet (last 30 days)
Average likes per tweet (last 30 days)
3.6
Average likes per tweet (last 30 days)
2.5
Average likes per tweet (last 30 days)
4.3
Average likes per tweet (last 30 days)
1.6
Average likes per tweet (last 30 days)
2.7
Percentage of tweets with engagement (last 30 days)
Percentage of tweets with engagement (last 30 days)
90.76%
Percentage of tweets with engagement (last 30 days)
89.51%
Percentage of tweets with engagement (last 30 days)
89.8%
Percentage of tweets with engagement (last 30 days)
92.86%
Percentage of tweets with engagement (last 30 days)
84.49%
Alexa Website Rank
Alexa Website Rank
48628
Alexa Website Rank
128842
Alexa Website Rank
4762
Alexa Website Rank
78454
Alexa Website Rank
72336
Employee Rating
Employee Rating
N/A
Employee Rating
4.4
Employee Rating
5.0
Employee Rating
3.1
Employee Rating
3.6

Financial

Revenue (est.)
Revenue (est.)
N/A
Revenue (est.)
$23.1m (Y, 2016)
Revenue (est.)
N/A
Revenue (est.)
$291.6m (FY, 2019)
Revenue (est.)
N/A

Operating

Countries
Countries
90 (Apr, 2016)
Countries
N/A
Countries
150 (Sep, 2019)
Countries
N/A
Countries
N/A
Customers
Customers
N/A
Customers
95 (Apr, 2019)
Customers
N/A
Customers
N/A
Customers
50 k (Feb, 2020)
Enterprise Customers
Enterprise Customers
N/A
Enterprise Customers
N/A
Enterprise Customers
25 k (Sep, 2019)
Enterprise Customers
18 k (FY, 2018)
Enterprise Customers
N/A

Funding

Latest funding round
Latest funding round
$ 125m (about 2 years ago)
Latest funding round
$ 52m (about 3 years ago)
Latest funding round
N/A
Latest funding round
N/A
Latest funding round
$ 60m (about 2 years ago)
Total funding raised
Total funding raised
$ 240.8m
Total funding raised
$ 157.6m
Total funding raised
N/A
Total funding raised
$ 39.3m
Total funding raised
$ 107m
For sources of this data, please see the company profile

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Gainsight
HQ
San Francisco, US
Employees
702↑ 1% increase

Gainsight is a company providing a customer success management solution.

View company
LiveChat
HQ
Boston, US
Employees
170↑ 1% increase

LiveChat is a company developing live chat and chat support software for business.

View company
LivePerson
HQ
New York, US
Employees
1,341↑ 21% increase

LivePerson is a technology company that develops products for online messaging, marketing, and analytics.

View company
Drift
HQ
Boston, US
Employees
422↓ 7% decrease

Drift is a company developing software solutions for marketing and sales teams.

View company