LiveChat

    OverviewSuggest Edit

    LiveChat is a company developing live chat and chat support software for business. It offers a web-based, desktop, and mobile chat platform that provides chat tools as well as customer engagement, customization, security, and reports and analytics capabilities. The company serves customer service, e-commerce, automotive, hosting, HR, education, and other industries.
    TypePrivate
    Founded2002
    HQBoston, MA, US
    Websitelivechat.com
    Employee Ratings4.8
    Overall CultureA+

    Latest Updates

    Employees (est.) (Jan 2021)190(+2%)
    Cybersecurity ratingAMore

    Key People/Management at LiveChat

    Mariusz Ciepły

    Mariusz Ciepły

    CEO, President of the Board
    Maciej Jarzebowski

    Maciej Jarzebowski

    Chairman of the Supervisory Board, Co-Founder
    Joanna Alwin

    Joanna Alwin

    Chief Financial Officer
    Szymon Klimczak

    Szymon Klimczak

    Chief Marketing Officer
    Piotr Bednarek

    Piotr Bednarek

    Chief Operating Officer
    Maciej Malesa

    Maciej Malesa

    Chief Technical Officer
    Show more

    LiveChat Office Locations

    LiveChat has offices in Boston and Wrocław
    Boston, MA, US (HQ)
    1 International Place #1400
    Boston, MA, US
    101 Arch St 8th floor
    Wrocław, PL
    Zwycięska 47
    Show all (3)

    LiveChat Financials and Metrics

    Summary Metrics

    Founding Date

    2002
    Show all financial metrics

    LiveChat Operating Metrics

    LiveChat's Enterprise Customers was reported to be 25 k in Sep, 2019.
    Sep, 2019

    Countries

    150

    Enterprise Customers

    25 k
    Show all operating metrics

    LiveChat Cybersecurity Score

    Cybersecurity ratingPremium dataset

    A

    90/100

    SecurityScorecard logo

    LiveChat Online and Social Media Presence

    Embed Graph

    LiveChat Company Culture

    • Overall Culture

      A+

      97/100

    • CEO Rating

      A+

      100/100

    • Compensation

      A+

      100/100

    Learn more on Comparably

    LiveChat News and Updates

    Live Chat Software Market 2019-2024: Global Analysis by Key Players – LivePerson, Zendesk, LogMeIn, LiveChat

    Wiseguyreports.Com Publish New Market Research Report On -“Live Chat Software Market 2019 Global Analysis, Size, Share, Trends, Opportunities and Growth, Forecast 2024” Posted via Industry Today. Follow us on Twitter @IndustryToday

    AntWorks Joins Hands With LiveChat to Improve Online Conversations and Accelerate Customer Delight

    / -- AntWorks, a global artificial intelligence and intelligent automation company, announced a partnership with LiveChat, a company that offers premium customer service software used by businesses to communicate with customers browsing their website. The primary beneficiaries of this partnership wi…

    Global Live Chat Software Market Industry Analysis & Forecast By 2025 and Top Key Players like LivePerson, Zendesk, LogMeIn, LiveChat, SnapEngage

    Live Chat Software Market statistical examining report about the new Advances and Prospects in Live Chat Software Market, which serves current and Live Chat Software future specialized and financial points of interest of the Live Chat Software business to 2025. Posted via Industry Today. Follow us …

    Live Chat Software Market SWOT Analysis and Outlook to 2025 - LivePerson, Zendesk, LogMeIn, LiveChat, SnapEngage, Comm100, Freshdesk, Intercom

    Research N Reports market research analysts predict the global live chat software market to grow steadily during the forecast period and post a CAGR of almost +7% by 2025. Posted via Industry Today. Follow us on Twitter @IndustryToday

    Live Chat Software Market 2018 Global Analysis By Key Players – LivePerson, Zendesk, LogMeIn, LiveChat, SnapEngage, Comm100

    WiseGuyReports.Com Publish a New Market Research Report On –“ Live Chat Software Market 2018 Global Analysis By Key Players – LivePerson, Zendesk, LogMeIn, LiveChat, SnapEngage, Comm100”. Posted via Industry Today. Follow us on Twitter @IndustryToday

    LiveChat Blogs

    Love cliches that make good customer service advice

    This is the non-cheesy Valentine’s Day article you’ve been looking for. This is the V-day special you won’t be ashamed to read at work, but which made me cover my screen during research. All that for a good cause though, as today we will see how all the love advice we are served translates to the bu…

    5 Marketing Lessons from Super Bowl LIV

    As a marketer, I couldn't wait to watch all the new shiny commercials created exclusively for the big game. Some brands like Porsche came back after a long-time absence, whereas some regular advertisers like Burger King didn't return for Super Bowl LIV. The brands that displayed their latest creativ…

    LiveChat and HelpDesk Integration: How to Make the Most of the Email Channel

    In 2020, email is still the major channel for customer support. That’s a fact. According to a Hubspot study, 62% of customers want to use email to communicate with companies. These results show that email is everyone’s favorite channel for customer support. That’s why we created and introduced HelpD…

    Why Building a Community Is Crucial for Your Brand

    Building a community for your brand can be beneficial on many different levels. The direction you're going to take is largely dependant on the goals you set for your community. It'll probably start slow as a support hub for your existing customer, but over time, it can grow to be one of the key asse…

    CES 2020 and What the Future Holds for Us

    CES is an annual show hosted in Las Vegas that’s been home for innovative and revolutionary technologies for over 50 years. It was no different this year. The biggest brands across consumer electronics took to the stages with their latest gadgets. I picked some of the most exciting inventions that t…

    How to Write a High-Converting Case Study

    Most content marketers focus on traffic. They write more content for more keywords, all with the hopes of getting more sales, and the competition is getting fierce. There are only so many spots on the front page of Google, right? As a result, smart marketers are looking for ways to get more from the…
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    LiveChat Frequently Asked Questions

    • When was LiveChat founded?

      LiveChat was founded in 2002.

    • Who are LiveChat key executives?

      LiveChat's key executives are Mariusz Ciepły, Maciej Jarzebowski and Joanna Alwin.

    • How many employees does LiveChat have?

      LiveChat has 190 employees.

    • Who are LiveChat competitors?

      Competitors of LiveChat include Intercom, Crew and Drift.

    • Where is LiveChat headquarters?

      LiveChat headquarters is located at 1 International Place #1400, Boston.

    • Where are LiveChat offices?

      LiveChat has offices in Boston and Wrocław.

    • How many offices does LiveChat have?

      LiveChat has 3 offices.