LiveChat
OverviewSuggest Edit
LiveChat is a company developing live chat and chat support software for business. It offers a web-based, desktop, and mobile chat platform that provides chat tools as well as customer engagement, customization, security, and reports and analytics capabilities. The company serves customer service, e-commerce, automotive, hosting, HR, education, and other industries.
| Type | Private | |
| Founded | 2002 | |
| HQ | Boston, MA, US | Map |
| Website | livechat.com | |
| Employee Ratings | More | |
| Overall Culture | A+ | More |
Recent NewsAll News
- Live Chat Software Market 2019-2024: Global Analysis by Key Players – LivePerson, Zendesk, LogMeIn, LiveChat
- AntWorks Joins Hands With LiveChat to Improve Online Conversations and Accelerate Customer Delight
- Global Live Chat Software Market Industry Analysis & Forecast By 2025 and Top Key Players like LivePerson, Zendesk, LogMeIn, LiveChat, SnapEngage
- Live Chat Software Market SWOT Analysis and Outlook to 2025 - LivePerson, Zendesk, LogMeIn, LiveChat, SnapEngage, Comm100, Freshdesk, Intercom
Latest Updates
| Employees (est.) (Dec 2021) | 238 | (+4%) |
Key People/Management at LiveChat
Mariusz Ciepły
Chief Executive Officer
Grzegorz Wozniczko
Head of Support
Marcin Borowski
Customer Success Manager
Maciej Jarzebowski
Chairman of the Supervisory Board, Co-Founder
Jakub Sitarz
Vice-Chairman of the Supervisory Board
Joanna Alwin
Chief Financial Officer
LiveChat Office Locations
LiveChat has offices in Boston and Wrocław
Boston, MA, US (HQ)
1 International Place #1400
Boston, MA, US
101 Arch St 8th floor
Wrocław, PL
Zwycięska 47
LiveChat Financials and Metrics
Summary Metrics
Founding Date | 2002 |
LiveChat Operating Metrics
LiveChat's Enterprise Customers was reported to be 25 k in Sep, 2019.
LiveChat Online and Social Media Presence
19.11k Twitter followers
LiveChat has 19.11k Twitter Followers. The number of followers has increased 0.7% month over month and increased 1.3% quarter over quarter
LiveChat's Trends
Twitter Engagement Stats for @LiveChat
9.5k
Tweets
714
Following
19.1k
Followers
12
Tweets last 30 days
1.8
Avg. likes per Tweet
83.3%
Tweets with engagement
LiveChat Company Culture
Overall Culture
A+
94/100
CEO Rating
A+
100/100
Compensation
A+
89/100
LiveChat News and Updates
September 03, 2019
Live Chat Software Market 2019-2024: Global Analysis by Key Players – LivePerson, Zendesk, LogMeIn, LiveChat
Wiseguyreports.Com Publish New Market Research Report On -“Live Chat Software Market 2019 Global Analysis, Size, Share, Trends, Opportunities and Growth, Forecast 2024” Posted via Industry Today. Follow us on Twitter @IndustryToday
October 29, 2018
AntWorks Joins Hands With LiveChat to Improve Online Conversations and Accelerate Customer Delight
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AntWorks, a global artificial intelligence and intelligent automation company, announced a partnership with LiveChat, a company that offers premium customer service software used by businesses to communicate with customers browsing their website. The primary beneficiaries of this partnership wi…
September 27, 2018
Global Live Chat Software Market Industry Analysis & Forecast By 2025 and Top Key Players like LivePerson, Zendesk, LogMeIn, LiveChat, SnapEngage
Live Chat Software Market statistical examining report about the new Advances and Prospects in Live Chat Software Market, which serves current and Live Chat Software future specialized and financial points of interest of the Live Chat Software business to 2025. Posted via Industry Today. Follow us …
September 07, 2018
Live Chat Software Market SWOT Analysis and Outlook to 2025 - LivePerson, Zendesk, LogMeIn, LiveChat, SnapEngage, Comm100, Freshdesk, Intercom
Research N Reports market research analysts predict the global live chat software market to grow steadily during the forecast period and post a CAGR of almost +7% by 2025. Posted via Industry Today. Follow us on Twitter @IndustryToday
September 04, 2018
Live Chat Software Market 2018 Global Analysis By Key Players – LivePerson, Zendesk, LogMeIn, LiveChat, SnapEngage, Comm100
WiseGuyReports.Com Publish a New Market Research Report On –“ Live Chat Software Market 2018 Global Analysis By Key Players – LivePerson, Zendesk, LogMeIn, LiveChat, SnapEngage, Comm100”. Posted via Industry Today. Follow us on Twitter @IndustryToday
LiveChat Blogs
February 14, 2020
Love cliches that make good customer service advice
This is the non-cheesy Valentine’s Day article you’ve been looking for. This is the V-day special you won’t be ashamed to read at work, but which made me cover my screen during research. All that for a good cause though, as today we will see how all the love advice we are served translates to the bu…
February 03, 2020
5 Marketing Lessons from Super Bowl LIV
As a marketer, I couldn't wait to watch all the new shiny commercials created exclusively for the big game. Some brands like Porsche came back after a long-time absence, whereas some regular advertisers like Burger King didn't return for Super Bowl LIV. The brands that displayed their latest creativ…
January 29, 2020
LiveChat and HelpDesk Integration: How to Make the Most of the Email Channel
In 2020, email is still the major channel for customer support. That’s a fact. According to a Hubspot study, 62% of customers want to use email to communicate with companies. These results show that email is everyone’s favorite channel for customer support.
That’s why we created and introduced HelpD…
January 23, 2020
Why Building a Community Is Crucial for Your Brand
Building a community for your brand can be beneficial on many different levels. The direction you're going to take is largely dependant on the goals you set for your community. It'll probably start slow as a support hub for your existing customer, but over time, it can grow to be one of the key asse…
January 14, 2020
CES 2020 and What the Future Holds for Us
CES is an annual show hosted in Las Vegas that’s been home for innovative and revolutionary technologies for over 50 years.
It was no different this year. The biggest brands across consumer electronics took to the stages with their latest gadgets. I picked some of the most exciting inventions that t…
January 03, 2020
How to Write a High-Converting Case Study
Most content marketers focus on traffic. They write more content for more keywords, all with the hopes of getting more sales, and the competition is getting fierce. There are only so many spots on the front page of Google, right?
As a result, smart marketers are looking for ways to get more from the…
LiveChat Frequently Asked Questions
When was LiveChat founded?
LiveChat was founded in 2002.
Who are LiveChat key executives?
LiveChat's key executives are Mariusz Ciepły, Grzegorz Wozniczko and Marcin Borowski.
How many employees does LiveChat have?
LiveChat has 238 employees.
Who are LiveChat competitors?
Competitors of LiveChat include Intercom, Drift and Gladly.
Where is LiveChat headquarters?
LiveChat headquarters is located at 1 International Place #1400, Boston.
Where are LiveChat offices?
LiveChat has offices in Boston and Wrocław.
How many offices does LiveChat have?
LiveChat has 3 offices.
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