Freshdesk competitors and similar companiesClear all

Freshdesk's competitors and similar companies include Intercom, Help Scout, Helpshift, Kustomer, Moveworks and Chattigo.

	Freshdesk Freshdesk is a customer support software developed by Freshworks.	Intercom Intercom is a provider of a customer messaging platform for internet businesses.	Help Scout Help Scout is a company developing a customer support platform.	Helpshift Helpshift is a company that offers a mobile customer service platform.	Kustomer Kustomer is a developer of a customer relationships management platform.	Moveworks Moveworks is a company providing a cloud-based AI platform that solves IT issues.	Chattigo Chattigo is an omnichannel platform to manage enterprises' chats and customer services.
Founding Date	Founding Date 2010	Founding Date 2011	Founding Date 2011	Founding Date 2011	Founding Date 2015	Founding Date 2016	Founding Date 2017
Type	Type Subsidiary	Type Private	Type Private	Type Private	Type Private	Type Private	Type Subsidiary
Tags	Tags Technology cloud enterprise software mobile app social networks	Tags Technology crm enterprise software lead generation messaging platform	Tags Technology crm enterprise software messaging platform	Tags Technology artificial intelligence automation crm messaging platform	Tags Technology cloud services(SaaS)crm customer experience enterprise software platform	Tags Technology artificial intelligence automation cloud platforms(PaaS)enterprise software it services machine learning	Tags Technology application software enterprise software fintech it services platform
Locations	Locations San Bruno, US HQ	Locations San Francisco, US HQ Surry Hills, AU Dublin, IE London, GB Chicago, US	Locations Boston, US HQ	Locations San Francisco, US HQ Pune, IN	Locations New York, US HQ Durham, US New York, US	Locations Mountain View, US HQ Toronto, CA Bengaluru, IN Austin, US New York, US San Francisco, US	Locations Newark, US HQ
Employees	Employees 3,5372% increase	Employees 1,3544% decrease	Employees 221	Employees 167	Employees 933% decrease	Employees 5412% decrease	Employees 921% increase
Valuation ($)	Valuation ($) N/A	Valuation ($) 1.3 b	Valuation ($) N/A	Valuation ($) N/A	Valuation ($) 710 m	Valuation ($) 200 m	Valuation ($) N/A
Twitter followers	Twitter followers 22 k	Twitter followers 42.4 k	Twitter followers 12.4 k	Twitter followers 4.3 k	Twitter followers 2.2 k	Twitter followers 5.7 k	Twitter followers 125
Number of tweets (last 30 days)	Number of tweets (last 30 days) 5	Number of tweets (last 30 days) 49	Number of tweets (last 30 days) 14	Number of tweets (last 30 days) 77	Number of tweets (last 30 days) 29	Number of tweets (last 30 days) N/A	Number of tweets (last 30 days) N/A
Average likes per tweet (last 30 days)	Average likes per tweet (last 30 days) 0.4	Average likes per tweet (last 30 days) 5.3	Average likes per tweet (last 30 days) 3.7	Average likes per tweet (last 30 days) 0.7	Average likes per tweet (last 30 days) 0.2	Average likes per tweet (last 30 days) N/A	Average likes per tweet (last 30 days) N/A
Percentage of tweets with engagement (last 30 days)	Percentage of tweets with engagement (last 30 days) 20%	Percentage of tweets with engagement (last 30 days) 79.59%	Percentage of tweets with engagement (last 30 days) 92.86%	Percentage of tweets with engagement (last 30 days) 61.04%	Percentage of tweets with engagement (last 30 days) 24.14%	Percentage of tweets with engagement (last 30 days) N/A	Percentage of tweets with engagement (last 30 days) N/A
Employee Rating	Employee Rating N/A	Employee Rating 4.4	Employee Rating 4.8	Employee Rating N/A	Employee Rating N/A	Employee Rating 4.7	Employee Rating N/A
Operating ⚠
Active Investors	Active Investors N/A	Active Investors 6 (Mar, 2022)	Active Investors N/A	Active Investors N/A	Active Investors N/A	Active Investors 7 (Mar, 2023)	Active Investors N/A
Clients	Clients N/A	Clients N/A	Clients N/A	Clients N/A	Clients N/A	Clients 6 (Mar, 2023)	Clients 400 (Jan, 2021)
Countries	Countries N/A	Countries 90 (Apr, 2016)	Countries 140 (Jun, 2022)	Countries N/A	Countries N/A	Countries N/A	Countries 20 (Jan, 2021)
Industries Served	Industries Served 14 (Jun, 2022)	Industries Served 4 (Mar, 2022)	Industries Served N/A	Industries Served N/A	Industries Served N/A	Industries Served N/A	Industries Served N/A
Integrations	Integrations N/A	Integrations N/A	Integrations N/A	Integrations N/A	Integrations N/A	Integrations 39 (Mar, 2023)	Integrations 12 (Oct, 2021)
Trademarks (US)	Trademarks (US) N/A	Trademarks (US) N/A	Trademarks (US) 1 (Jun, 2022)	Trademarks (US) 1 (Mar, 2022)	Trademarks (US) N/A	Trademarks (US) N/A	Trademarks (US) N/A
Funding
Latest funding round	Latest funding round N/A	Latest funding round $ 125m (about 5 years ago)	Latest funding round $ 6m (about 8 years ago)	Latest funding round $ 23m (almost 7 years ago)	Latest funding round $ 60m (over 3 years ago)	Latest funding round $ 200m (almost 2 years ago)	Latest funding round N/A
Total funding raised	Total funding raised N/A	Total funding raised $ 240.8m	Total funding raised $ 6.8m	Total funding raised $ 36.5m	Total funding raised $ 173.5m	Total funding raised $ 305m	Total funding raised N/A