ServiceNow was founded in 2004 and is headquartered in Santa Clara, US

CEO

Chief Product Officer

Senior Vice President of Worldwide Sales and Services

ServiceNow has offices in Santa Clara, Dublin, Atlanta, Plano and in 42 other locations

Santa Clara, US (HQ)

2225 Lawson Ln

São Paulo, BR

Av. Paulista, 1079 - Bela Vista

Minneapolis, US

7760 France Ave S

Houston, US

7900 North Sam Houston Pkwy W

Downers Grove, US

2001 Butterfield Road

Plano, US

6900 Dallas Pkwy,

ServiceNow's revenue was reported to be $416.8 m in Q1, 2017

USD

## Revenue (Q1, 2017) | 416.8 m |

## Gross profit (Q1, 2017) | 300.3 m |

## Gross profit margin (Q1, 2017), % | 72% |

## Net income (Q1, 2017) | (40.7 m) |

## EBIT (Q1, 2017) | (42.5 m) |

## Market capitalization (18-Aug-2017) | 18.3 b |

## Cash (31-Mar-2017) | 439.9 m |

ServiceNow's current market capitalization is $18.3 b.

USD | FY, 2013^{} | FY, 2014^{} | FY, 2015^{} | FY, 2016^{} |
---|---|---|---|---|

## Revenue | 424.7 m | 682.6 m | 1 b | 1.4 b |

## Revenue growth, % | 61% | 47% | 38% | |

## Cost of goods sold | 27.9 m | 248.8 m | 329.4 m | 398.7 m |

## Gross profit | 396.7 m | 433.8 m | 676.1 m | 991.8 m |

## Gross profit Margin, % | 93% | 64% | 67% | 71% |

## EBIT | (66.3 m) | (151.8 m) | (166.4 m) | (422.8 m) |

## EBIT margin, % | (16%) | (22%) | (17%) | (30%) |

## Interest income | 1.4 m | 23.7 m | ||

## Pre tax profit | (175.5 m) | (193 m) | (450.1 m) | |

## Net Income | (73.7 m) | (179.4 m) | (198.4 m) | (451.8 m) |

USD | Q2, 2014^{} | Q3, 2014^{} | Q1, 2015^{} | Q2, 2015^{} | Q3, 2015^{} | Q1, 2016^{} | Q2, 2016^{} | Q3, 2016^{} | Q1, 2017^{} |
---|---|---|---|---|---|---|---|---|---|

## Revenue | 166.8 m | 178.7 m | 212 m | 246.7 m | 261.2 m | 305.9 m | 341.3 m | 357.7 m | 416.8 m |

## Cost of goods sold | 58.9 m | 66.1 m | 76.9 m | 79.7 m | 81.9 m | 94.3 m | 96.6 m | 102.8 m | 116.4 m |

## Gross profit | 107.8 m | 112.6 m | 135.1 m | 167 m | 179.3 m | 211.6 m | 244.7 m | 254.8 m | 300.3 m |

## Gross profit Margin, % | 65% | 63% | 64% | 68% | 69% | 69% | 72% | 71% | 72% |

## Sales and marketing expense | 91.9 m | 84 m | 110.1 m | 136.6 m | 117.9 m | 158.6 m | 186.5 m | 166.5 m | 212.1 m |

## R&D expense | 35.4 m | 39.7 m | 49.8 m | 53.3 m | 55.8 m | 65.9 m | 70.4 m | 75 m | 84.5 m |

## General and administrative expense | 24.9 m | 23.4 m | 29.4 m | 30.4 m | 33.6 m | 41.2 m | 36.1 m | 40.1 m | 46.3 m |

## Operating expense total | 152.3 m | 147.1 m | 189.3 m | 220.2 m | 207.3 m | 265.8 m | 292.9 m | 281.6 m | 342.8 m |

## EBIT | (44.5 m) | (34.5 m) | (54.2 m) | (53.2 m) | (28 m) | (324.2 m) | (48.3 m) | (26.8 m) | (42.5 m) |

## EBIT margin, % | (27%) | (19%) | (26%) | (22%) | (11%) | (106%) | (14%) | (7%) | (10%) |

## Interest expense | 8.1 m | 8.2 m | 8.4 m | 8.7 m | |||||

## Interest income | 5.2 m | 5.9 m | 702 k | 2.3 m | 1.8 m | ||||

## Pre tax profit | (49.7 m) | (40.4 m) | (57.1 m) | (60.4 m) | (39.8 m) | (331.6 m) | (54.3 m) | (33.4 m) | (43.5 m) |

## Income tax expense | 661 k | 602 k | 987 k | 1.5 m | 1.2 m | 1.8 m | (4.6 m) | 2.9 m | (2.8 m) |

## Net Income | (50.4 m) | (41.1 m) | (58.1 m) | (61.9 m) | (41 m) | (333.3 m) | (49.6 m) | (36.3 m) | (40.7 m) |

USD | Y, 2010^{} | Y, 2011^{} | Y, 2012^{} | Y, 2013^{} | Y, 2014^{} | Y, 2015^{} | FY, 2016^{} |
---|---|---|---|---|---|---|---|

## Cash | 29.4 m | 59.9 m | 119 m | 366.3 m | 252.5 m | 412.3 m | 401.2 m |

## Accounts Receivable | 108.3 m | 159.2 m | 203.3 m | 322.8 m | |||

## Inventories | 23.7 m | 35.8 m | 29.1 m | 43.6 m | |||

## Current Assets | 797.7 m | 907 m | 1.1 b | 1.3 b | |||

## PP&E | 75.6 m | 104.2 m | 144.7 m | 181.6 m | |||

## Goodwill | 8.7 m | 55 m | 55.7 m | 82.5 m | |||

## Total Assets | 1.2 b | 1.4 b | 1.8 b | 2 b | |||

## Accounts Payable | 7.4 m | 17.8 m | 37.4 m | 38.1 m | |||

## Current Liabilities | 328.1 m | 507 m | 731.6 m | 1.1 b | |||

## Total Liabilities | 1.6 b | ||||||

## Additional Paid-in Capital | 573.8 m | 799.2 m | 1.1 b | 1.4 b | |||

## Retained Earnings | (179.2 m) | (358.6 m) | (557 m) | (997.4 m) | |||

## Total Equity | 566.8 m | 387 m | |||||

## Financial Leverage | 3.2 x | 5.3 x |

USD | Q2, 2014^{} | Q3, 2014^{} | Q1, 2015^{} | Q2, 2015^{} | Q3, 2015^{} | Q1, 2016^{} | Q2, 2016^{} | Q3, 2016^{} | Q1, 2017^{} |
---|---|---|---|---|---|---|---|---|---|

## Cash | 329.3 m | 235.1 m | 308 m | 325.4 m | 349.1 m | 453.5 m | 289.1 m | 325.1 m | 439.9 m |

## Accounts Receivable | 109.2 m | 111.2 m | 142.7 m | 143.2 m | 159.8 m | 190.3 m | 197.3 m | 220.1 m | 278.1 m |

## Current Assets | 844.7 m | 821.4 m | 983.9 m | 954.1 m | 981.6 m | 1.2 b | 1.1 b | 1.1 b | 1.4 b |

## PP&E | 96.5 m | 97 m | 115.4 m | 124.9 m | 132.7 m | 154.2 m | 166.6 m | 176.1 m | 189.7 m |

## Goodwill | 8.6 m | 58.3 m | 54.9 m | 57.4 m | 55.5 m | 57.4 m | 83.1 m | 84.4 m | 96.9 m |

## Total Assets | 1.3 b | 1.3 b | 1.5 b | 1.6 b | 1.7 b | 1.9 b | 1.7 b | 1.8 b | 2.2 b |

## Accounts Payable | 22.5 m | 11.4 m | 18.2 m | 21 m | 30.7 m | 39.6 m | 41.1 m | 30 m | 33.7 m |

## Current Liabilities | 403 m | 419.3 m | 540.9 m | 591.6 m | 634.8 m | 1 b | 852.1 m | 898.3 m | 1.1 b |

## Common Stock | 145 k | 148 k | 153 k | 155 k | 157 k | 162 k | 164 k | 165 k | 170 k |

## Additional Paid-in Capital | 670.2 m | 737.5 m | 887.1 m | 953.8 m | 1.1 b | 1.2 b | 1.3 b | 1.3 b | 1.5 b |

## Retained Earnings | (272.9 m) | (313.9 m) | (416.7 m) | (478.6 m) | (519.6 m) | (890.3 m) | (928.5 m) | (964.8 m) | (1 b) |

## Total Equity | 463.1 m | 516.9 m | 302.4 m | 324.3 m | 362.5 m | 427.3 m | |||

## Financial Leverage | 3.4 x | 3.2 x | 6.2 x | 5.3 x | 5 x | 5.1 x |

USD | FY, 2013^{} | FY, 2014^{} | FY, 2015^{} | FY, 2016^{} |
---|---|---|---|---|

## Net Income | (6.7 m) | (179.4 m) | (198.4 m) | (451.8 m) |

## Depreciation and Amortization | 2 m | 42.1 m | 60.4 m | 83.1 m |

## Accounts Receivable | (20 m) | (57 m) | (51 m) | (125.1 m) |

## Accounts Payable | 1.5 m | 10.2 m | 14.8 m | (3.6 m) |

## Cash From Operating Activities | 13.2 m | 138.9 m | 315.1 m | 159.9 m |

## Purchases of PP&E | (8 m) | (54.4 m) | (87.5 m) | (105.6 m) |

## Cash From Investing Activities | (8 m) | (316.9 m) | (231.7 m) | (108.4 m) |

## Cash From Financing Activities | 2.2 m | 70.8 m | 83 m | (55.8 m) |

## Income Taxes Paid | 360 k | 12.6 m | 3.6 m | 4.3 m |

USD | Q2, 2014^{} | Q3, 2014^{} | Q1, 2015^{} | Q2, 2015^{} | Q3, 2015^{} | Q1, 2016^{} | Q2, 2016^{} | Q3, 2016^{} | Q1, 2017^{} |
---|---|---|---|---|---|---|---|---|---|

## Net Income | (50.4 m) | (41.1 m) | (58.1 m) | (61.9 m) | (41 m) | (333.3 m) | (49.6 m) | (36.3 m) | (40.7 m) |

## Accounts Receivable | 109.2 m | 111.2 m | 142.7 m | 143.2 m | 159.8 m | 190.3 m | 197.3 m | 220.1 m | 278.1 m |

## Accounts Payable | 22.5 m | 11.4 m | 18.2 m | 21 m | 30.7 m | 39.6 m | 41.1 m | 30 m | 33.7 m |

USD | Y, 2017 |
---|---|

## Revenue/Employee | 86.8 k |

## Financial Leverage | 5.1 x |

ServiceNow's Enterprise Customers was reported to be 3.6 k in FY, 2016, which is a 20% increase from the previous period. ServiceNow's Backlog was reported to be $1.9 b in FY, 2016, which is a 46% increase from the previous period

- Source: Company Filings

Source: 389 public H-1B filings from ServiceNow

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