ServiceNow
| Type | Public |
| HQ | Santa Clara, US |
| Founded | 2004 |
| Size (employees) | 7,150 (est)+15% |
| Website | servicenow.com |
ServiceNow was founded in 2004 and is headquartered in Santa Clara, US
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Viewing summary data as a guest
Sign up for free to see all dataKey People/Management at ServiceNow
John Donahoe
President and CEO
Chris Bedi
Chief Information Officer
Lara Caimi
Senior Vice President, Corporate Strategy
Chirantan CJ Desai
Chief Product Officer
Alan Marks
Chief Communications Officer
Dan Rogers
Chief Marketing Officer
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ServiceNow Office Locations
ServiceNow has offices in Wellington, Auckland, Chatuchak, Minato and in 62 other locations
Santa Clara, US (HQ)
2225 Lawson Ln
Addison, US
200 15725 Dallas Pkwy
Atlanta, US
400 Suite 200 1201 Peachtree St NE
Austin, US
250 7500 Rialto Blvd
Bentonville, US
1202 NE McClain Rd
Bloomington, US
7760 France Ave S
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ServiceNow Financials and Metrics
ServiceNow Revenue
ServiceNow's revenue was reported to be $1.93 b in FY, 2017 which is a 39% increase from the previous period.
| USD | |
|---|---|
Revenue (Q2, 2018) | 631.1m |
Gross profit (Q2, 2018) | 477.9m |
Gross profit margin (Q2, 2018), % | 75.7% |
Net income (Q2, 2018) | (52.7m) |
EBIT (Q2, 2018) | (32.0m) |
Market capitalization (5-Nov-2018) | 32.1b |
Closing stock price (5-Nov-2018) | 180.4 |
Cash (30-Jun-2018) | 704.8m |
ServiceNow's current market capitalization is $32.1 b.
Annual
Quarterly
| USD | Q3, 2013 | Q1, 2014 | Q2, 2014 | Q3, 2014 | Q1, 2015 | Q2, 2015 | Q3, 2015 | Q1, 2016 | Q2, 2016 | Q3, 2016 | Q1, 2017 | Q2, 2017 | Q3, 2017 | Q1, 2018 | Q2, 2018 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Revenue | 111.3m | 139.1m | 166.8m | 178.7m | 212.0m | 246.7m | 261.2m | 305.9m | 341.3m | 357.7m | 416.8m | 471.7m | 498.2m | 589.2m | 631.1m |
Cost of goods sold | 41.6m | 53.1m | 58.9m | 66.1m | 76.9m | 79.7m | 81.9m | 94.3m | 96.6m | 102.8m | 116.4m | 121.7m | 127.3m | 143.5m | 153.2m |
Gross profit | 69.7m | 86.0m | 107.8m | 112.6m | 135.1m | 167.0m | 179.3m | 211.6m | 244.7m | 254.8m | 300.3m | 350.0m | 370.9m | 445.7m | 477.9m |
Gross profit Margin, % | 63% | 62% | 65% | 63% | 64% | 68% | 69% | 69% | 72% | 71% | 72% | 74% | 74% | 76% | 76% |
Annual
Quarterly
| USD | Q3, 2013 | Q1, 2014 | Q2, 2014 | Q3, 2014 | Q1, 2015 | Q2, 2015 | Q3, 2015 | Q1, 2016 | Q2, 2016 | Q3, 2016 | Q1, 2017 | Q2, 2017 | Q3, 2017 | Q1, 2018 | Q2, 2018 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Cash | 121.1m | 337.9m | 329.3m | 235.1m | 308.0m | 325.4m | 349.1m | 453.5m | 289.1m | 325.1m | 439.9m | 1.2b | 1.1b | 682.9m | 704.8m |
Accounts Receivable | 84.5m | 107.9m | 109.2m | 111.2m | 142.7m | 143.2m | 159.8m | 190.3m | 197.3m | 220.1m | 278.1m | 279.1m | 291.9m | 371.0m | 367.6m |
Prepaid Expenses | 53.9m | 44.0m | 45.3m | 46.5m | 36.6m | 37.3m | 64.0m | 54.7m | 66.9m | 117.1m | |||||
Current Assets | 342.4m | 828.6m | 844.7m | 821.4m | 983.9m | 954.1m | 981.6m | 1.2b | 1.1b | 1.1b | 1.4b | 2.1b | 2.1b | 2.5b | 2.4b |
Annual
Quarterly
| USD | Q3, 2013 | Q1, 2014 | Q2, 2014 | Q3, 2014 | Q1, 2015 | Q2, 2015 | Q3, 2015 | Q1, 2016 | Q2, 2016 | Q3, 2016 | Q1, 2017 | Q2, 2017 | Q3, 2017 | Q1, 2018 | Q2, 2018 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Net Income | (49.5m) | (43.3m) | (93.7m) | (134.7m) | (58.1m) | (120.0m) | (161.0m) | (333.3m) | (383.0m) | (419.2m) | (40.7m) | (97.1m) | (121.3m) | 10.6m | (42.1m) |
Depreciation and Amortization | 16.3m | 7.9m | 16.6m | 28.7m | 13.8m | 28.9m | 44.0m | 17.5m | 37.5m | 59.7m | 25.2m | 52.4m | 81.8m | 33.4m | 68.6m |
Accounts Payable | (408.0k) | 12.1m | 11.0m | 3.9m | 6.0k | 1.6m | 8.3m | 3.4m | (272.0k) | (8.6m) | 675.0k | (7.9m) | (11.1m) | 875.0k | (2.6m) |
Cash From Operating Activities | 45.5m | 24.2m | 66.3m | 91.3m | 67.4m | 147.0m | 210.0m | 78.7m | (69.5m) | 27.2m | 187.4m | 316.1m | 458.0m | 250.1m | 376.0m |
| USD | Y, 2018 |
|---|---|
Financial Leverage | 3.9 x |
ServiceNow Operating Metrics
ServiceNow's Enterprise Customers was reported to be 4.4 k in May, 2018.
| Q4, 2014 | FY, 2014 | Q1, 2015 | Q2, 2015 | Q3, 2015 | Q4, 2015 | FY, 2015 | Q1, 2016 | Q2, 2016 | Q3, 2016 | Q4, 2016 | FY, 2016 | Q1, 2017 | Q2, 2017 | Q3, 2017 | Dec, 2017 | FY, 2017 | Q1, 2018 | May, 2018 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Customers (G2K) | 535 | 533 | 558 | 577 | 607 | 636 | 633 | 657 | 682 | 706 | 737 | 737 | 763 | 790 | 815 | 840 | 850 | ||
Billings | $850.96 m | $267.83 m | $281.41 m | $286.41 m | $1.20 b | $376.68 m | $374.91 m | $404.28 m | $1.69 b | $529.23 m | $374.91 m | $504.92 m | $2.31 b | $689.39 m | |||||
Enterprise Customers | 2.73 k | 3 k | 3.60 k | 4.40 k | 4.40 k | ||||||||||||||
Monthly Transactions | 8 b | 12 b |
ServiceNow Acquisitions / Subsidiaries
| Acquired Company | Date | Deal Size |
|---|---|---|
| FriendlyData | October 11, 2018 | |
| SkyGiraffe | October 25, 2017 | |
| Digital Telegraphy | October 02, 2017 | |
| Qlue Inc. | May 17, 2017 | |
| DxContinuum | January 18, 2017 | |
| BrightPoint Security | June 01, 2016 | |
| ITapp | April 05, 2016 | |
| Intreis | February 25, 2015 | |
| Neebula | July 09, 2014 | |
| Mirror42 | July 09, 2013 |
ServiceNow Revenue Breakdown
ServiceNow revenue breakdown by business segment: 10.0% from Professional Services and Others, 11.0% from IT Operations Management Solutions and 79.0% from Service Management Solutions
ServiceNow revenue breakdown by geographic segment: 8.0% from Asia Pacific and Other, 24.8% from EMEA and 67.2% from North America
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ServiceNow Online and Social Media Presence
26.56k Twitter followers
ServiceNow has 26.56k Twitter Followers. The number of followers has increased 0.9% month over month and increased 3.1% quarter over quarter
16.99k Facebook likes
ServiceNow has 16.99k Facebook Likes. The number of likes has increased 2% month over month and increased 4.9% quarter over quarter
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ServiceNow News and Updates
October 23, 2018
1901 Group Achieves Managed Services Provider and Sales Partner Designations from ServiceNow
RESTON, Va., Oct. 23, 2018 /PRNewswire/ -- 1901 Group today announced it has achieved the ServiceNow™ Managed Service Provider and Sales Partner designations. This achievement recognizes 1901 Group's expertise and commitment to enabling Federal government customers with efficient...
October 15, 2018
Attivio Announces Early Access to Elevate for ServiceNow, which Delivers Intelligent Answers and Insights to ITSM, CSM, and HR Products
New suite of apps injects productivity and process efficiencies into customer and employee workflows.read more
October 11, 2018
ServiceNow to acquire natural language query tech of FriendlyData
Enterprise cloud service management company ServiceNow, which counts US global law firm Latham & Watkins among its clients, has agreed to acquire the natural language query technology of two-year old San Francisco startup FriendlyData, which will make it easier for non-technical users of the Now…
October 11, 2018
ServiceNow to acquire FriendlyData for its natural language search technology
Enterprise cloud service management company ServiceNow announced today that it will acquire FriendlyData and integrate the startup’s natural language search technology into apps on its Now platform. Founded in 2016, FriendlyData’s natural language query (NLQ) technology enables enterprise customers …
September 12, 2018
Tenable and ServiceNow Enhance Strategic Security Alliance to Reduce Cyber Risk
New integrations deliver common visibility to security and IT operations teams to simplify cyber risk management and reduction New integrations deliver common visibility to security and IT operations teams to simplify cyber risk management and reduction
September 11, 2018
IT Service Management (ITSM) 2018 Global Market Key Players - ServiceNow, Atlassian, Ivanti (HEAT Software), IBM, CA Technologies, BMC Software......
IT Service Management (ITSM) – Global Market Demand, Growth, Opportunities, Manufacturers, Analysis of Top Key Players and Forecast to 2025 Posted via Industry Today. Follow us on Twitter @IndustryToday
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ServiceNow Company Life and Culture
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ServiceNow Frequently Asked Questions
When was ServiceNow founded?
ServiceNow was founded in 2004.
Who are ServiceNow key executives?
ServiceNow's key executives are John Donahoe, Chris Bedi and Lara Caimi.
How many employees does ServiceNow have?
ServiceNow has 7,150 employees.
What is ServiceNow revenue?
Latest ServiceNow annual revenue is $1.9 b.
What is ServiceNow revenue per employee?
Latest ServiceNow revenue per employee is $270.4 k.
Who are ServiceNow competitors?
Competitors of ServiceNow include Atlassian, CA Technologies and ServiceMax.
Where is ServiceNow headquarters?
ServiceNow headquarters is located at 2225 Lawson Ln, Santa Clara.
Where are ServiceNow offices?
ServiceNow has offices in Wellington, Auckland, Chatuchak, Minato and in 62 other locations.
How many offices does ServiceNow have?
ServiceNow has 68 offices.