ServiceNow
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ServiceNow

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    • Technologyautomationcloud servicesenterprise softwareit managementit services

    ServiceNow is provider of enterprise cloud computing solutions that define, structure, manage and automate services for global enterprises. The Company offers a set of cloud-based services that automate workflow within and between departments in an enterprise. It provides workflow solutions, and focuses on service management for customer support, human resources, security operations and other enterprise departments. The platform also enables customers to create, by themselves or with its partners, their own service-oriented business applications throughout the enterprise.

    Revenue(FY, 2017)
    $1.9 B
    Market capitalization(2018-07-11)
    $33.1 B
    Enterprise Customers(May, 2018)
    4.4 K
    Type
    Public
    HQ
    Santa Clara, US
    Founded
    2004
    Size (employees)
    6,222 (est)+6%
    Website
    servicenow.com
    ServiceNow was founded in 2004 and is headquartered in Santa Clara, US
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    Key People/Management at ServiceNow

    John Donahoe

    John Donahoe

    President and CEO
    Chris Bedi

    Chris Bedi

    Chief Information Officer
    Lara Caimi

    Lara Caimi

    Senior Vice President, Corporate Strategy
    Chirantan CJ Desai

    Chirantan CJ Desai

    Chief Product Officer
    Alan Marks

    Alan Marks

    Chief Communications Officer
    Dan Rogers

    Dan Rogers

    Chief Marketing Officer
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    ServiceNow Office Locations

    ServiceNow has offices in Wellington, Auckland, Chatuchak, Minato and in 62 other locations
    Santa Clara, US (HQ)
    2225 Lawson Ln
    Addison, US
    200 15725 Dallas Pkwy
    Atlanta, US
    400 Suite 200 1201 Peachtree St NE
    Austin, US
    250 7500 Rialto Blvd
    Bentonville, US
    1202 NE McClain Rd
    Bloomington, US
    7760 France Ave S
    Show all (68)
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    ServiceNow Financials and Metrics

    ServiceNow Revenue

    Embed Graph
    ServiceNow's revenue was reported to be $1.93 b in FY, 2017 which is a 39% increase from the previous period.
    USD

    Revenue (Q1, 2018)

    		589.2 m

    Gross profit (Q1, 2018)

    		445.7 m

    Gross profit margin (Q1, 2018), %

    		75.7%

    Net income (Q1, 2018)

    		10.6 m

    EBIT (Q1, 2018)

    		(20.3 m)

    Market capitalization (11-Jul-2018)

    		33.1 b

    Closing share price (11-Jul-2018)

    		187.2

    Cash (31-Mar-2018)

    		682.9 m

    EV

    		33.5 b
    ServiceNow's current market capitalization is $33.1 b.
    Annual
    USDFY, 2014FY, 2015FY, 2016FY, 2017

    Revenue

    		682.6 m1 b1.4 b1.9 b

    Revenue growth, %

    		61%47%38%39%

    Cost of goods sold

    		248.8 m329.4 m398.7 m499.8 m

    Gross profit

    		433.8 m676.1 m991.8 m1.4 b
    Quarterly
    USDQ1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018

    Revenue

    		212 m246.7 m261.2 m305.9 m341.3 m357.7 m416.8 m471.7 m498.2 m589.2 m

    Cost of goods sold

    		76.9 m79.7 m81.9 m94.3 m96.6 m102.8 m116.4 m121.7 m127.3 m143.5 m

    Gross profit

    		135.1 m167 m179.3 m211.6 m244.7 m254.8 m300.3 m350 m370.9 m445.7 m

    Gross profit Margin, %

    		64%68%69%69%72%71%72%74%74%76%
    show all
    Annual
    USDFY, 2014FY, 2015FY, 2016FY, 2017

    Cash

    		252.5 m412.3 m401.2 m726.5 m

    Accounts Receivable

    		159.2 m203.3 m322.8 m434.9 m

    Prepaid Expenses

    		35.8 m29.1 m43.6 m77.7 m

    Current Assets

    		907 m1.1 b1.3 b2.4 b
    Quarterly
    USDQ1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018

    Cash

    		308 m325.4 m349.1 m453.5 m289.1 m325.1 m439.9 m1.2 b1.1 b682.9 m

    Accounts Receivable

    		142.7 m143.2 m159.8 m190.3 m197.3 m220.1 m278.1 m279.1 m291.9 m371 m

    Prepaid Expenses

    		53.9 m44 m45.3 m46.5 m36.6 m37.3 m64 m54.7 m66.9 m117.1 m

    Current Assets

    		983.9 m954.1 m981.6 m1.2 b1.1 b1.1 b1.4 b2.1 b2.1 b2.5 b
    show all
    Annual
    USDFY, 2014FY, 2015FY, 2016FY, 2017

    Net Income

    		(179.4 m)(198.4 m)(451.8 m)(149.1 m)

    Depreciation and Amortization

    		42.1 m60.4 m83.1 m113.9 m

    Accounts Payable

    		10.2 m14.8 m(3.6 m)(5.5 m)

    Cash From Operating Activities

    		140.9 m317.8 m159.9 m642.8 m
    Quarterly
    USDQ1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018

    Net Income

    		(58.1 m)(120 m)(161 m)(333.3 m)(383 m)(419.2 m)(40.7 m)(97.1 m)(121.3 m)10.6 m

    Depreciation and Amortization

    		13.8 m28.9 m44 m17.5 m37.5 m59.7 m25.2 m52.4 m81.8 m33.4 m

    Accounts Payable

    		6 k1.6 m8.3 m3.4 m(272 k)(8.6 m)675 k(7.9 m)(11.1 m)875 k

    Cash From Operating Activities

    		67.4 m147.6 m211.2 m78.7 m(69.5 m)27.2 m187.4 m316.1 m458 m250.1 m
    show all
    USDY, 2018

    EV/EBIT

    		-1.7 k x

    EV/CFO

    		134.1 x

    Debt/Equity

    		1.3 x

    Debt/Assets

    		0.3 x

    Financial Leverage

    		4.3 x
    Show all financial metrics

    ServiceNow Operating Metrics

    ServiceNow's Enterprise Customers was reported to be 4.4 k in May, 2018.
    Q4, 2014FY, 2014Q1, 2015Q2, 2015Q3, 2015Q4, 2015FY, 2015Q1, 2016Q2, 2016Q3, 2016Q4, 2016FY, 2016Q1, 2017Q2, 2017Q3, 2017Dec, 2017FY, 2017Q1, 2018May, 2018

    Customers (G2K)

    		535 533 558 577 607 636 633 657 682 706 737 737 763 790 815 840 850

    Billings

    		$850.96 m$267.83 m$281.41 m$286.41 m$1.20 b$376.68 m$374.91 m$404.28 m$1.69 b$529.23 m$374.91 m$504.92 m$2.31 b$689.39 m

    Enterprise Customers

    		2.73 k3 k3.60 k4.40 k4.40 k

    Monthly Transactions

    		8 b12 b
    Show all operating metrics

    ServiceNow Acquisitions / Subsidiaries

    Acquired CompanyDateDeal Size
    SkyGiraffe (31)October 25, 2017
    Digital Telegraphy October 02, 2017
    Qlue Inc. May 17, 2017
    DxContinuum January 18, 2017
    BrightPoint Security June 01, 2016
    ITapp April 05, 2016
    Intreis February 25, 2015
    Neebula July 09, 2014
    Mirror42 July 09, 2013
    Brightpoint Security, Inc.
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    ServiceNow Revenue Breakdown

    Embed Graph

    ServiceNow revenue breakdown by business segment: 10.0% from Professional Services and Others, 11.0% from IT Operations Management Solutions and 79.0% from Service Management Solutions

    ServiceNow revenue breakdown by geographic segment: 8.0% from Asia Pacific and Other, 24.8% from EMEA and 67.2% from North America

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    Competitors

    SolarWinds MSP
    Technology - Subsidiary
    Ivanti
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    Technology - Private
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    PegaSystems
    Technology - Public
    Symantec
    Technology - Public
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    ServiceNow Online and Social Media Presence

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    ServiceNow News and Updates

    June 28, 2018

    How to Bring Sanity to Your SaaS Procurement

    VendorHawk CEO Patrick Lowndes on how engineering teams can work with their finance department to get what they need and still reduce the overall software spend The post How to Bring Sanity to Your SaaS Procurement appeared first on Computer Business Review.
    June 12, 2018

    Top 10 Cloud Technology Market: Data Transmission Rising Extensively at a Highest CAGR of 17.7% with Top Competitors like WorkDay, ServiceNow, VMWare, RackSapce, GoDaddy and Forecast to 2025

    Top 10 Cloud Technology Market, by Hybrid Cloud, By Cloud Storage, By Cloud Migration Services, By Cloud Orchestration, By Integration Platform-as-a-Service, By Disaster Recovery-as-a-Service, By Multi-Cloud Management, By Video-as-a-Service, By Cloud Analytics, By Wi-Fi-as-a-Service, and By Geograp…
    May 23, 2018

    HR Technology Across the Globe

    By Debbie Bolla Technology has been and continues to be a big driver of change in all areas of business, and HR is no exception. HR technology has the ability to streamline processes, attract candidates, predict attrition, plan for the future workforce, and importantly, engage employees. But adoptio…
    May 11, 2018

    Post-Millennials drive future tech with this chief innovation officer

    Children are the future, and they are the inspiration for the technological innovation that will come — and Dave Wright (pictured), chief innovation officer of ServiceNow Inc., is using the inspiration that children’s questions and ideas spark to dream about the future of technology when it comes to…
    May 10, 2018

    Accenture leverages ServiceNow in its client software toolbox

    Accenture is one of only five companies to be named a Global Strategic Partner with ServiceNow Inc. That designation took on added meaning last month when the professional services firm was recognized as the overall leader in a report that evaluated the partner ecosystem of software as a service pro…
    May 10, 2018

    ServiceNow scores own digital processes and learns from ‘Coach K’ to drive business

    The evolution of ServiceNow Inc. from a company that provided help desk management 10 years ago to a rapidly growing software as a service and cloud powerhouse today, with a $2 billion annual run rate, started from within. A combination of cultural change and management discipline has propelled the …
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    ServiceNow Company Life and Culture

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