ServiceNow
OverviewSuggest Edit
ServiceNow is a company that develops enterprise cloud computing solutions. It offers a cloud-based platform that digitalizes IT, employee, and customer workflows and delivers an app engine for building custom solutions. The company serves education, financial, government, healthcare, manufacturing, and telecommunications industries.
| Type | Public | |
| Founded | 2004 | |
| HQ | Santa Clara, CA, US | Map |
| Website | servicenow.com | |
| Employee Ratings | More | |
| Overall Culture | A+ | More |
Recent NewsAll News
- New Apprenticeship Leverages ServiceNow to Facilitate Internal Growth and Streamline Data Processes
- ServiceNow launches major new features for cloud IT service management
- CereCore joins ServiceNow Partner Programs
- Thinking about trading options or stock in ServiceNow, Qualcomm, Southwest Airlines, Tesla, or Waste Management?
Key People/Management at ServiceNow
Bill McDermott
Director, President and CEO
Chris Bedi
Chief Information Officer
Gina Mastantuono
Chief Financial Officer
Chirantan Desai
Chief Operating Officer
Lara Caimi
Chief Customer and Partner Officer
Jacqui Canney
Chief People Officer
ServiceNow Office Locations
ServiceNow has offices in Santa Clara, Addison, Atlanta, Austin and in 61 other locations
Santa Clara, CA, US (HQ)
2225 Lawson Ln
Addison, TX, US
15725 Dallas Pkwy #200
Atlanta, GA, US
The Queen Building, 5 Concourse Pkwy #2400
Austin, TX, US
201 W 5th St 11th Floor
Bentonville, AR, US
1202 NE McClain Rd Bldg 7
Chesterfield, MO, US
100 Chesterfield Business Pkwy
ServiceNow Financials and Metrics
ServiceNow Revenue
ServiceNow's revenue was reported to be $5.9 b in FY, 2021
| USD | |
|---|---|
Revenue (Q1, 2022) | 1.7b |
Gross profit (Q1, 2022) | 1.4b |
Gross profit margin (Q1, 2022), % | 78.6% |
Net income (Q1, 2022) | 75.4m |
EBIT (Q1, 2022) | 87.0m |
Market capitalization (12-May-2022) | 86.2b |
Closing stock price (12-May-2022) | 432.9 |
Cash (31-Mar-2022) | 2.3b |
EV | 86.1b |
ServiceNow's current market capitalization is $86.2 b.
Annual
Quarterly
| USD | Q1, 2019 | Q2, 2019 | Q3, 2019 | Q1, 2020 | Q2, 2020 | Q3, 2020 | Q1, 2021 | Q2, 2021 | Q3, 2021 | Q1, 2022 |
|---|---|---|---|---|---|---|---|---|---|---|
Revenue | 788.9m | 833.9m | 885.8m | 1.0b | 1.1b | 1.2b | 1.4b | 1.4b | 1.5b | 1.7b |
Cost of goods sold | 186.3m | 198.1m | 200.8m | 223.4m | 232.9m | 251.7m | 299.0m | 329.0m | 350.0m | 369.0m |
Gross profit | 602.7m | 635.8m | 685.0m | 823.0m | 837.9m | 900.3m | 1.1b | 1.1b | 1.2b | 1.4b |
Gross profit Margin, % | 76% | 76% | 77% | 79% | 78% | 78% | 78% | 77% | 77% | 79% |
Annual
Annual
Quarterly
ServiceNow Operating Metrics
ServiceNow's Enterprise Customers was reported to be 6.9 k in FY, 2020. ServiceNow's Backlog was reported to be $5.8b in Q3, 2019.
| FY, 2018 | Q1, 2019 | Q2, 2019 | Q3, 2019 | FY, 2019 | Q1, 2020 | Q2, 2020 | Q3, 2020 | FY, 2020 | Q1, 2021 | Q2, 2021 | Q3, 2021 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Billings | $3.09 b | $857.53 m | $871.02 m | $915.22 m | $4 b | $1.1 b | $1.08 b | $1.14 b | $1.44 b | $1.44 b | $1.42 b | $1.47 b |
Backlog | $5.1 b | $5.2 b | $5.6 b | $5.8 b | ||||||||
Remaining Performance Obligations | $4.9 b | $5.1 b | $5.4 b | $5.6 b | $6.6 b | $6.6 b | $7 b | $7.3 b | $8.9 b | $8.8 b | $9.5 b | $9.7 b |
Enterprise Customers | 5.4 k | 6.2 k | 6.9 k |
ServiceNow Acquisitions / Subsidiaries
| Company Name | Date | Deal Size |
|---|---|---|
| DotWalk | November 23, 2021 | |
| Mapwize | August 11, 2021 | |
| Swarm64 | August 05, 2021 | |
| LightStep | May 10, 2021 | |
| Intellibot.io | March 23, 2021 | |
| Element AI | January 15, 2021 | $230 m |
| Sweagle | June 22, 2020 | |
| Passage AI | January 28, 2020 | |
| Loom Systems | January 22, 2020 | |
| Fairchild Resiliency Systems | November 08, 2019 |
ServiceNow Revenue Breakdown
ServiceNow revenue breakdown by business segment: 5.5% from Professional Services and Other and 94.5% from Subscription
ServiceNow revenue breakdown by geographic segment: 63.6% from North America, 10.1% from Asia Pacific and Other and 26.3% from EMEA
ServiceNow Cybersecurity Score
ServiceNow Environment, Social & Governance (ESG) Ratings
ServiceNow Online and Social Media Presence
41.68k Twitter followers
ServiceNow has 41.68k Twitter Followers. The number of followers has increased 0.8% month over month and increased 2.8% quarter over quarter
ServiceNow's Trends
Twitter Engagement Stats for @servicenow
11k
Tweets
70
Following
41.7k
Followers
11
Tweets last 30 days
14.3
Avg. likes per Tweet
100%
Tweets with engagement
ServiceNow Company Culture
Overall Culture
A+
78/100
CEO Rating
A+
86/100
Compensation
A+
80/100
Diversity
C+
68/100
ServiceNow News and Updates
May 11, 2022
New Apprenticeship Leverages ServiceNow to Facilitate Internal Growth and Streamline Data Processes
San Antonio, Texas, May 11, 2022 (GLOBE NEWSWIRE) -- New Apprenticeship (NEW), is leveraging the power of ServiceNow, a strategic IT management platform, to build, execute, and scale their programs and business operations to better provide skilled, diverse tech talent to U.S. employers. With the p…
May 11, 2022
ServiceNow launches major new features for cloud IT service management
ServiceNow, a pioneer in cloud-based IT service management, has announced several significant solutions to improve service operations management, low-code governance and government services.
May 10, 2022
CereCore joins ServiceNow Partner Programs
NASHVILLE, Tenn., May 10, 2022 /PRNewswire/ -- CereCore® today announced it has joined the ServiceNow Partner Program to implement ServiceNow solutions and provide professional services to ServiceNow customers. Through the Service Provider Partner Program, CereCore is licensed to purchase...
April 28, 2022
Thinking about trading options or stock in ServiceNow, Qualcomm, Southwest Airlines, Tesla, or Waste Management?
NEW YORK, April 28, 2022 /PRNewswire/ -- InvestorsObserver issues critical PriceWatch Alerts for NOW, QCOM, LUV, TSLA, and WM. Click a link below then choose between in-depth options trade idea report or a stock score report. Options Report – Ideal trade ideas on up to seven different...
April 28, 2022
After Q1 Earnings Beat And Raise, ServiceNow CEO Sees 56% Stock Upside
ServiceNow beats and raises and its CEO says the stock has 56% upside
April 26, 2022
Quantum Metric Integrates with ServiceNow to Ease Contact Center Frustration
Embedded offering will allow ServiceNow customers to access session replay tools within the platform for the first time COLORADO SPRINGS, Colo., April 26, 2022 /PRNewswire/ -- Quantum Metric, the Continuous Product Design platform for customer-driven digital experiences, today announced...
ServiceNow Frequently Asked Questions
When was ServiceNow founded?
ServiceNow was founded in 2004.
Who are ServiceNow key executives?
ServiceNow's key executives are Bill McDermott, Chris Bedi and Gina Mastantuono.
How many employees does ServiceNow have?
ServiceNow has 16,881 employees.
What is ServiceNow revenue?
Latest ServiceNow annual revenue is $5.9 b.
What is ServiceNow revenue per employee?
Latest ServiceNow revenue per employee is $349.3 k.
Who are ServiceNow competitors?
Competitors of ServiceNow include SAP, BMC Software and Pegasystems.
Where is ServiceNow headquarters?
ServiceNow headquarters is located at 2225 Lawson Ln, Santa Clara.
Where are ServiceNow offices?
ServiceNow has offices in Santa Clara, Addison, Atlanta, Austin and in 61 other locations.
How many offices does ServiceNow have?
ServiceNow has 67 offices.
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