ServiceNow
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ServiceNow

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    • Technologyautomationcloudcloud platforms(PaaS)cloud services(SaaS)enterprise softwareit services

    ServiceNow is provider of enterprise cloud computing solutions that define, structure, manage and automate services for global enterprises. The Company offers a set of cloud-based services that automate workflow within and between departments in an enterprise. It provides workflow solutions, and focuses on service management for customer support, human resources, security operations and other enterprise departments. The platform also enables customers to create, by themselves or with its partners, their own service-oriented business applications throughout the enterprise.

    Revenue(FY, 2017)
    $1.9 B
    Market capitalization(2018-09-20)
    $33.3 B
    Enterprise Customers(May, 2018)
    4.4 K
    TypePublic
    HQSanta Clara, US
    Founded2004
    Size (employees)6,222 (est)+6%
    Websiteservicenow.com
    ServiceNow was founded in 2004 and is headquartered in Santa Clara, US
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    Key People/Management at ServiceNow

    John Donahoe

    John Donahoe

    President and CEO
    Chris Bedi

    Chris Bedi

    Chief Information Officer
    Lara Caimi

    Lara Caimi

    Senior Vice President, Corporate Strategy
    Chirantan CJ Desai

    Chirantan CJ Desai

    Chief Product Officer
    Alan Marks

    Alan Marks

    Chief Communications Officer
    Dan Rogers

    Dan Rogers

    Chief Marketing Officer
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    ServiceNow Office Locations

    ServiceNow has offices in Wellington, Auckland, Chatuchak, Minato and in 62 other locations
    Santa Clara, US (HQ)
    2225 Lawson Ln
    Addison, US
    200 15725 Dallas Pkwy
    Atlanta, US
    400 Suite 200 1201 Peachtree St NE
    Austin, US
    250 7500 Rialto Blvd
    Bentonville, US
    1202 NE McClain Rd
    Bloomington, US
    7760 France Ave S
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    ServiceNow Financials and Metrics

    ServiceNow Revenue

    Embed Graph
    ServiceNow's revenue was reported to be $1.93 b in FY, 2017 which is a 39% increase from the previous period.
    USD

    Revenue (Q2, 2018)

    		1.2 b

    Gross profit (Q2, 2018)

    		923.6 m

    Gross profit margin (Q2, 2018), %

    		75.7%

    Net income (Q2, 2018)

    		(42.1 m)

    EBIT (Q2, 2018)

    		(52.3 m)

    Market capitalization (20-Sep-2018)

    		33.3 b

    Closing stock price (20-Sep-2018)

    		187.4

    Cash (30-Jun-2018)

    		704.8 m
    ServiceNow's current market capitalization is $33.3 b.
    Annual
    USDFY, 2014FY, 2015FY, 2016FY, 2017

    Revenue

    		682.6 m1 b1.4 b1.9 b

    Revenue growth, %

    		61%47%38%39%

    Cost of goods sold

    		248.8 m329.4 m398.7 m499.8 m

    Gross profit

    		433.8 m676.1 m991.8 m1.4 b
    Quarterly
    USDQ1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018

    Revenue

    		212 m246.7 m261.2 m305.9 m341.3 m357.7 m416.8 m471.7 m498.2 m589.2 m1.2 b

    Cost of goods sold

    		76.9 m79.7 m81.9 m94.3 m96.6 m102.8 m116.4 m121.7 m127.3 m143.5 m296.6 m

    Gross profit

    		135.1 m167 m179.3 m211.6 m244.7 m254.8 m300.3 m350 m370.9 m445.7 m923.6 m

    Gross profit Margin, %

    		64%68%69%69%72%71%72%74%74%76%76%
    show all
    Annual
    USDFY, 2014FY, 2015FY, 2016FY, 2017

    Cash

    		252.5 m412.3 m401.2 m726.5 m

    Accounts Receivable

    		159.2 m203.3 m322.8 m434.9 m

    Prepaid Expenses

    		35.8 m29.1 m43.6 m77.7 m

    Current Assets

    		907 m1.1 b1.3 b2.4 b
    Quarterly
    USDQ1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018

    Cash

    		308 m325.4 m349.1 m453.5 m289.1 m325.1 m439.9 m1.2 b1.1 b682.9 m704.8 m

    Accounts Receivable

    		142.7 m143.2 m159.8 m190.3 m197.3 m220.1 m278.1 m279.1 m291.9 m371 m367.6 m

    Prepaid Expenses

    		53.9 m44 m45.3 m46.5 m36.6 m37.3 m64 m54.7 m66.9 m117.1 m

    Current Assets

    		983.9 m954.1 m981.6 m1.2 b1.1 b1.1 b1.4 b2.1 b2.1 b2.5 b2.4 b
    show all
    Annual
    USDFY, 2014FY, 2015FY, 2016FY, 2017

    Net Income

    		(179.4 m)(198.4 m)(451.8 m)(149.1 m)

    Depreciation and Amortization

    		42.1 m60.4 m83.1 m113.9 m

    Accounts Payable

    		10.2 m14.8 m(3.6 m)(5.5 m)

    Cash From Operating Activities

    		140.9 m317.8 m159.9 m642.8 m
    Quarterly
    USDQ1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018

    Net Income

    		(58.1 m)(120 m)(161 m)(333.3 m)(383 m)(419.2 m)(40.7 m)(97.1 m)(121.3 m)10.6 m(42.1 m)

    Depreciation and Amortization

    		13.8 m28.9 m44 m17.5 m37.5 m59.7 m25.2 m52.4 m81.8 m33.4 m68.6 m

    Accounts Payable

    		6 k1.6 m8.3 m3.4 m(272 k)(8.6 m)675 k(7.9 m)(11.1 m)875 k(2.6 m)

    Cash From Operating Activities

    		67.4 m147.6 m211.2 m78.7 m(69.5 m)27.2 m187.4 m316.1 m458 m250.1 m376 m
    show all
    USDY, 2018

    Financial Leverage

    		3.9 x
    Show all financial metrics

    ServiceNow Operating Metrics

    ServiceNow's Enterprise Customers was reported to be 4.4 k in May, 2018.
    Q4, 2014FY, 2014Q1, 2015Q2, 2015Q3, 2015Q4, 2015FY, 2015Q1, 2016Q2, 2016Q3, 2016Q4, 2016FY, 2016Q1, 2017Q2, 2017Q3, 2017Dec, 2017FY, 2017Q1, 2018May, 2018

    Customers (G2K)

    		535 533 558 577 607 636 633 657 682 706 737 737 763 790 815 840 850

    Billings

    		$850.96 m$267.83 m$281.41 m$286.41 m$1.20 b$376.68 m$374.91 m$404.28 m$1.69 b$529.23 m$374.91 m$504.92 m$2.31 b$689.39 m

    Enterprise Customers

    		2.73 k3 k3.60 k4.40 k4.40 k

    Monthly Transactions

    		8 b12 b
    Show all operating metrics

    ServiceNow Acquisitions / Subsidiaries

    Acquired CompanyDateDeal Size
    SkyGiraffeOctober 25, 2017
    Digital TelegraphyOctober 02, 2017
    Qlue Inc.May 17, 2017
    DxContinuumJanuary 18, 2017
    BrightPoint SecurityJune 01, 2016
    ITappApril 05, 2016
    IntreisFebruary 25, 2015
    NeebulaJuly 09, 2014
    Mirror42July 09, 2013
    Brightpoint Security, Inc.
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    ServiceNow Revenue Breakdown

    Embed Graph

    ServiceNow revenue breakdown by business segment: 10.0% from Professional Services and Others, 11.0% from IT Operations Management Solutions and 79.0% from Service Management Solutions

    ServiceNow revenue breakdown by geographic segment: 8.0% from Asia Pacific and Other, 24.8% from EMEA and 67.2% from North America

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    Competitors

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    ServiceNow Online and Social Media Presence

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    ServiceNow News and Updates

    September 12, 2018

    Tenable and ServiceNow Enhance Strategic Security Alliance to Reduce Cyber Risk

    New integrations deliver common visibility to security and IT operations teams to simplify cyber risk management and reduction New integrations deliver common visibility to security and IT operations teams to simplify cyber risk management and reduction
    September 11, 2018

    IT Service Management (ITSM) 2018 Global Market Key Players - ServiceNow, Atlassian, Ivanti (HEAT Software), IBM, CA Technologies, BMC Software......

    IT Service Management (ITSM) – Global Market Demand, Growth, Opportunities, Manufacturers, Analysis of Top Key Players and Forecast to 2025 Posted via Industry Today. Follow us on Twitter @IndustryToday
    August 31, 2018

    Human Source Service 2018 Global Market Key Players – CJC, ServiceNow, NGA Human Resources, Rochelle de Greeff, PORR – Analysis and Forecast to 2025

    WiseGuyRerports.com Presents “Global Human Source Service Market Size, Status and Forecast 2018-2025” New Document to its Studies Database Posted via Industry Today. Follow us on Twitter @IndustryToday
    August 22, 2018

    IT Services Management Software (ITSM) Market 2018 Global Key Players – ServiceNow, IBM, BMC Software, SAP - Analysis and Forecast to 2023

    Wiseguyreports.Com Publish New Market Research Report On -“IT Services Management Software (ITSM) Market - Global Industry Analysis, Size, Share, Trends, Growth and Forecast 2018 - 2023” Posted via Industry Today. Follow us on Twitter @IndustryToday
    August 15, 2018

    JustIn Labs Announces a Strategic Partnership With Unifii to Improve Data Quality for UK ServiceNow Customers

    UK ServiceNow customers can now benefit from JustIn Labs's Data Content Manager
    July 26, 2018

    ServiceNow: Same Old Beat, Same High Price

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    ServiceNow Company Life and Culture

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