ServiceNow is modern SaaS for enteprise IT service management.
ServiceNow integrates ITIL v3 processes, social collaboration for IT departments, software-as-a-service delivery, and modern Web functionality to deliver a flexible, easy-to-use and self-managing application.
ServiceNow was founded in 2004 as Service-now.com by Fred Luddy, former CTO of Peregrine Systems and Remedy. The company is based in San Diego, Calif. and has nearly 800 of enterprise customers worldwide.
IT in a new economy demands simple and efficient software, which is why the majority of ServiceNow customers are former customers of legacy client / server software from HP and BMC.