ServiceNow is provider of enterprise cloud computing solutions that define, structure, manage and automate services for global enterprises. The Company offers a set of cloud-based services that automate workflow within and between departments in an enterprise. It provides workflow solutions, and focuses on service management for customer support, human resources, security operations and other enterprise departments. The platform also enables customers to create, by themselves or with its partners, their own service-oriented business applications throughout the enterprise.

TypePublic
HQSanta Clara, US
Founded2004
Size (employees)6,222 (est)+6%
Websiteservicenow.com
ServiceNow was founded in 2004 and is headquartered in Santa Clara, US
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Key People/Management at ServiceNow

John Donahoe

John Donahoe

President and CEO
Chris Bedi

Chris Bedi

Chief Information Officer
Lara Caimi

Lara Caimi

Senior Vice President, Corporate Strategy
Chirantan CJ Desai

Chirantan CJ Desai

Chief Product Officer
Alan Marks

Alan Marks

Chief Communications Officer
Dan Rogers

Dan Rogers

Chief Marketing Officer
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ServiceNow Office Locations

ServiceNow has offices in Wellington, Auckland, Chatuchak, Minato and in 62 other locations
Santa Clara, US (HQ)
2225 Lawson Ln
Addison, US
200 15725 Dallas Pkwy
Atlanta, US
400 Suite 200 1201 Peachtree St NE
Austin, US
250 7500 Rialto Blvd
Bentonville, US
1202 NE McClain Rd
Bloomington, US
7760 France Ave S
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ServiceNow Financials and Metrics

ServiceNow Revenue

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ServiceNow's revenue was reported to be $1.93 b in FY, 2017 which is a 39% increase from the previous period.
USD

Revenue (Q2, 2018)

1.2 b

Gross profit (Q2, 2018)

923.6 m

Gross profit margin (Q2, 2018), %

75.7%

Net income (Q2, 2018)

(42.1 m)

EBIT (Q2, 2018)

(52.3 m)

Market capitalization (20-Sep-2018)

33.3 b

Closing stock price (20-Sep-2018)

187.4

Cash (30-Jun-2018)

704.8 m
ServiceNow's current market capitalization is $33.3 b.
Annual
USDFY, 2014FY, 2015FY, 2016FY, 2017

Revenue

682.6 m1 b1.4 b1.9 b

Revenue growth, %

61%47%38%39%

Cost of goods sold

248.8 m329.4 m398.7 m499.8 m

Gross profit

433.8 m676.1 m991.8 m1.4 b
Annual
USDFY, 2014FY, 2015FY, 2016FY, 2017

Cash

252.5 m412.3 m401.2 m726.5 m

Accounts Receivable

159.2 m203.3 m322.8 m434.9 m

Prepaid Expenses

35.8 m29.1 m43.6 m77.7 m

Current Assets

907 m1.1 b1.3 b2.4 b
Quarterly
USDQ1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018

Cash

308 m325.4 m349.1 m453.5 m289.1 m325.1 m439.9 m1.2 b1.1 b682.9 m704.8 m

Accounts Receivable

142.7 m143.2 m159.8 m190.3 m197.3 m220.1 m278.1 m279.1 m291.9 m371 m367.6 m

Prepaid Expenses

53.9 m44 m45.3 m46.5 m36.6 m37.3 m64 m54.7 m66.9 m117.1 m

Current Assets

983.9 m954.1 m981.6 m1.2 b1.1 b1.1 b1.4 b2.1 b2.1 b2.5 b2.4 b
Annual
USDFY, 2014FY, 2015FY, 2016FY, 2017

Net Income

(179.4 m)(198.4 m)(451.8 m)(149.1 m)

Depreciation and Amortization

42.1 m60.4 m83.1 m113.9 m

Accounts Payable

10.2 m14.8 m(3.6 m)(5.5 m)

Cash From Operating Activities

140.9 m317.8 m159.9 m642.8 m
Quarterly
USDQ1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018

Net Income

(58.1 m)(120 m)(161 m)(333.3 m)(383 m)(419.2 m)(40.7 m)(97.1 m)(121.3 m)10.6 m(42.1 m)

Depreciation and Amortization

13.8 m28.9 m44 m17.5 m37.5 m59.7 m25.2 m52.4 m81.8 m33.4 m68.6 m

Accounts Payable

6 k1.6 m8.3 m3.4 m(272 k)(8.6 m)675 k(7.9 m)(11.1 m)875 k(2.6 m)

Cash From Operating Activities

67.4 m147.6 m211.2 m78.7 m(69.5 m)27.2 m187.4 m316.1 m458 m250.1 m376 m
USDY, 2018

Financial Leverage

3.9 x
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ServiceNow Operating Metrics

ServiceNow's Enterprise Customers was reported to be 4.4 k in May, 2018.
Q4, 2014FY, 2014Q1, 2015Q2, 2015Q3, 2015Q4, 2015FY, 2015Q1, 2016Q2, 2016Q3, 2016Q4, 2016FY, 2016Q1, 2017Q2, 2017Q3, 2017Dec, 2017FY, 2017Q1, 2018May, 2018

Customers (G2K)

535 533 558 577 607 636 633 657 682 706 737 737 763 790 815 840 850

Billings

$850.96 m$267.83 m$281.41 m$286.41 m$1.20 b$376.68 m$374.91 m$404.28 m$1.69 b$529.23 m$374.91 m$504.92 m$2.31 b$689.39 m

Enterprise Customers

2.73 k3 k3.60 k4.40 k4.40 k

Monthly Transactions

8 b12 b
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ServiceNow Acquisitions / Subsidiaries

Acquired CompanyDateDeal Size
SkyGiraffeOctober 25, 2017
Digital TelegraphyOctober 02, 2017
Qlue Inc.May 17, 2017
DxContinuumJanuary 18, 2017
BrightPoint SecurityJune 01, 2016
ITappApril 05, 2016
IntreisFebruary 25, 2015
NeebulaJuly 09, 2014
Mirror42July 09, 2013
Brightpoint Security, Inc.
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ServiceNow Revenue Breakdown

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ServiceNow revenue breakdown by business segment: 10.0% from Professional Services and Others, 11.0% from IT Operations Management Solutions and 79.0% from Service Management Solutions

ServiceNow revenue breakdown by geographic segment: 8.0% from Asia Pacific and Other, 24.8% from EMEA and 67.2% from North America

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ServiceNow Online and Social Media Presence

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ServiceNow News and Updates

Tenable and ServiceNow Enhance Strategic Security Alliance to Reduce Cyber Risk

New integrations deliver common visibility to security and IT operations teams to simplify cyber risk management and reduction New integrations deliver common visibility to security and IT operations teams to simplify cyber risk management and reduction

IT Service Management (ITSM) 2018 Global Market Key Players - ServiceNow, Atlassian, Ivanti (HEAT Software), IBM, CA Technologies, BMC Software......

IT Service Management (ITSM) – Global Market Demand, Growth, Opportunities, Manufacturers, Analysis of Top Key Players and Forecast to 2025 Posted via Industry Today. Follow us on Twitter @IndustryToday

Human Source Service 2018 Global Market Key Players – CJC, ServiceNow, NGA Human Resources, Rochelle de Greeff, PORR – Analysis and Forecast to 2025

WiseGuyRerports.com Presents “Global Human Source Service Market Size, Status and Forecast 2018-2025” New Document to its Studies Database Posted via Industry Today. Follow us on Twitter @IndustryToday

IT Services Management Software (ITSM) Market 2018 Global Key Players – ServiceNow, IBM, BMC Software, SAP - Analysis and Forecast to 2023

Wiseguyreports.Com Publish New Market Research Report On -“IT Services Management Software (ITSM) Market - Global Industry Analysis, Size, Share, Trends, Growth and Forecast 2018 - 2023” Posted via Industry Today. Follow us on Twitter @IndustryToday

JustIn Labs Announces a Strategic Partnership With Unifii to Improve Data Quality for UK ServiceNow Customers

UK ServiceNow customers can now benefit from JustIn Labs's Data Content Manager
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ServiceNow Company Life and Culture

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