ServiceNow
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ServiceNow

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    • Technologyautomationcloud servicesenterprise softwareit managementit services

    ServiceNow is provider of enterprise cloud computing solutions that define, structure, manage and automate services for global enterprises. The Company offers a set of cloud-based services that automate workflow within and between departments in an enterprise. It provides workflow solutions, and focuses on service management for customer support, human resources, security operations and other enterprise departments. The platform also enables customers to create, by themselves or with its partners, their own service-oriented business applications throughout the enterprise.

    Revenue(FY, 2017)
    $1.9 B
    Market capitalization(2018-04-20)
    $28.9 B
    Enterprise Customers(FY, 2016)
    3.6 K
    Type
    Public
    HQ
    Santa Clara, US
    Founded
    2004
    Size (employees)
    6,222 (est)+6%
    Website
    servicenow.com
    ServiceNow was founded in 2004 and is headquartered in Santa Clara, US
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    Key People/Management at ServiceNow

    Michael Scarpelli

    Michael Scarpelli

    CHIEF FINANCIAL OFFICER
    David Schneider

    David Schneider

    CHIEF REVENUE OFFICER
    Pat Wadors

    Pat Wadors

    CHIEF TALENT OFFICER
    Lara Caimi

    Lara Caimi

    SENIOR VICE PRESIDENT, CORPORATE STRATEGY
    Alan Marks

    Alan Marks

    CHIEF COMMUNICATIONS OFFICER
    Robert Specker

    Robert Specker

    GENERAL COUNSEL
    Show more

    ServiceNow Office Locations

    ServiceNow has offices in Madrid, Detroit, Mexico City, Copenhagen and in 42 other locations
    Santa Clara, US (HQ)
    2225 Lawson Ln
    Atlanta, US
    1201 Peachtree St NE
    Downers Grove, US
    2001 Butterfield Road
    Dublin, US
    Regus Dublin, OH 545 Metro Pl S #100
    Houston, US
    7900 North Sam Houston Pkwy W
    Kirkland, US
    4400 Carillon Point
    Show all (46)
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    ServiceNow Financials and Metrics

    ServiceNow Financials

    ServiceNow's revenue was reported to be $1.93 b in FY, 2017
    USD

    Revenue (FY, 2017)

    		1.9 b

    Gross profit (FY, 2017)

    		1.4 b

    Gross profit margin (FY, 2017), %

    		74.1%

    Net income (FY, 2017)

    		(149.1 m)

    EBIT (FY, 2017)

    		(101.4 m)

    Market capitalization (20-Apr-2018)

    		28.9 b

    Cash (31-Dec-2017)

    		726.5 m
    ServiceNow's current market capitalization is $28.9 b.
    Annual
    USDFY, 2014FY, 2015FY, 2016FY, 2017

    Revenue

    		682.6 m1 b1.4 b1.9 b

    Revenue growth, %

    		61%47%38%

    Cost of goods sold

    		248.8 m329.4 m398.7 m499.8 m

    Gross profit

    		433.8 m676.1 m991.8 m1.4 b
    Quarterly
    USDQ1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017

    Revenue

    		212 m246.7 m261.2 m305.9 m341.3 m357.7 m416.8 m471.7 m498.2 m

    Cost of goods sold

    		76.9 m79.7 m81.9 m94.3 m96.6 m102.8 m116.4 m121.7 m127.3 m

    Gross profit

    		135.1 m167 m179.3 m211.6 m244.7 m254.8 m300.3 m350 m370.9 m

    Gross profit Margin, %

    		64%68%69%69%72%71%72%74%74%
    show all
    Annual
    USDFY, 2014FY, 2015FY, 2016FY, 2017

    Cash

    		252.5 m412.3 m401.2 m726.5 m

    Accounts Receivable

    		159.2 m203.3 m322.8 m434.9 m

    Prepaid Expenses

    		35.8 m29.1 m43.6 m

    Current Assets

    		907 m1.1 b1.3 b2.4 b
    Quarterly
    USDQ1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017

    Cash

    		308 m325.4 m349.1 m453.5 m289.1 m325.1 m439.9 m1.2 b1.1 b

    Accounts Receivable

    		142.7 m143.2 m159.8 m190.3 m197.3 m220.1 m278.1 m279.1 m291.9 m

    Prepaid Expenses

    		53.9 m44 m45.3 m46.5 m36.6 m37.3 m64 m54.7 m66.9 m

    Current Assets

    		983.9 m954.1 m981.6 m1.2 b1.1 b1.1 b1.4 b2.1 b2.1 b
    show all
    Annual
    USDFY, 2014FY, 2015FY, 2016FY, 2017

    Net Income

    		(179.4 m)(198.4 m)(451.8 m)(149.1 m)

    Depreciation and Amortization

    		42.1 m60.4 m83.1 m113.9 m

    Accounts Payable

    		10.2 m14.8 m(3.6 m)(5.5 m)

    Cash From Operating Activities

    		140.9 m317.8 m159.9 m642.8 m
    Quarterly
    USDQ1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017

    Net Income

    		(58.1 m)(120 m)(161 m)(333.3 m)(383 m)(419.2 m)(40.7 m)

    Depreciation and Amortization

    		13.8 m28.9 m44 m17.5 m37.5 m59.7 m25.2 m

    Accounts Payable

    		6 k1.6 m8.3 m3.4 m(272 k)(8.6 m)675 k

    Cash From Operating Activities

    		67.4 m147.6 m211.2 m78.7 m(69.5 m)27.2 m187.4 m
    show all
    USDY, 2017

    Revenue/Employee

    		344.7 k

    Financial Leverage

    		5.8 x
    Show all financial metrics

    ServiceNow Operating Metrics

    ServiceNow's Enterprise Customers was reported to be 3.6 k in FY, 2016.
    Q4, 2014FY, 2014Q1, 2015Q2, 2015Q3, 2015Q4, 2015FY, 2015Q1, 2016Q2, 2016Q3, 2016Q4, 2016FY, 2016Q1, 2017Q2, 2017Q3, 2017Dec, 2017

    Customers (G2K)

    		535 533 558 577 607 636 633 657 682 706 737 735 763 790 815

    Billings

    		$850.96 m$267.83 m$281.41 m$286.41 m$1.20 b$376.68 m$374.91 m$404.28 m$1.69 b$529.23 m$374.91 m$504.92 m

    Enterprise Customers

    		2.73 k3 k3.60 k

    Monthly Transactions

    		8 b
    Show all operating metrics

    ServiceNow Acquisitions / Subsidiaries

    Acquired CompanyDateDeal Size
    SkyGiraffe (31)October 25, 2017
    Digital Telegraphy October 02, 2017
    Qlue Inc. May 17, 2017
    DxContinuum January 18, 2017
    BrightPoint Security June 01, 2016
    ITapp April 05, 2016
    Intreis February 25, 2015
    Neebula July 09, 2014
    Mirror42 July 09, 2013
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    Competitors

    Symantec
    Technology - Public
    PegaSystems
    Technology - Public
    Appian
    Technology - Public
    MetricStream
    Technology - Private
    Ivanti
    Technology - Private
    SolarWinds MSP
    Technology - Subsidiary
    Compare competitors

    ServiceNow News and Updates

    April 16, 2018

    ServiceNow: Beautiful Business Model, But The Stock Has No Margin For Error

    March 21, 2018

    Meet SAMI, a chatbot for the business

    CBR talks to SAMI - a chatbot revolutionising how employees interact with their business. The post Meet SAMI, a chatbot for the business appeared first on Computer Business Review.
    March 15, 2018

    How Government Should Be Thinking About Cybersecurity

    Changes in government technology have improved a number of processes in recent years, but they've also come at a cost, namely in cybersecurity. The post How Government Should Be Thinking About Cybersecurity appeared first on GovLoop.
    January 17, 2018

    Baffle raises $6 mln from Envision, ServiceNow Ventures, Thomvest, Industry Ventures, True, others

    Baffle said it raised $6 million in Series A funding in a round led by Envision Ventures and joined by ServiceNow Ventures, Thomvest Ventures and Industry Ventures.
    January 08, 2018

    Maintaining Agility Without Sacrificing Security

    As government agencies increasingly turn to SecOps, they are also turning to the cloud and seeking the assistance of commercial cloud service providers to successfully migrate their platforms. Agency leaders will also need to continue refining security-based techniques to lower their risk profiles. …
    December 11, 2017

    The cloud shift is now

    In the near future, the cloud will have an even more significant impact on IT than it already does today.
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