ServiceNow is provider of enterprise cloud computing solutions that define, structure, manage and automate services for global enterprises. The Company offers a set of cloud-based services that automate workflow within and between departments in an enterprise. It provides workflow solutions, and focuses on service management for customer support, human resources, security operations and other enterprise departments. The platform also enables customers to create, by themselves or with its partners, their own service-oriented business applications throughout the enterprise.

Company Growth (employees)
Type
Public
HQ
Santa Clara, US
Founded
2004
Size (employees)
5,895 (est)
ServiceNow was founded in 2004 and is headquartered in Santa Clara, US

Key People/Management at ServiceNow

Michael Scarpelli

Michael Scarpelli

CHIEF FINANCIAL OFFICER
David Schneider

David Schneider

CHIEF REVENUE OFFICER
Pat Wadors

Pat Wadors

CHIEF TALENT OFFICER
Lara Caimi

Lara Caimi

SENIOR VICE PRESIDENT, CORPORATE STRATEGY
Alan Marks

Alan Marks

CHIEF COMMUNICATIONS OFFICER
Robert Specker

Robert Specker

GENERAL COUNSEL
Dave Wright

Dave Wright

CHIEF INNOVATION OFFICER
John Donahoe

John Donahoe

PRESIDENT AND CHIEF EXECUTIVE OFFICER
Chris Bedi

Chris Bedi

CHIEF INFORMATION OFFICER
CJ Desai

CJ Desai

CHIEF PRODUCT OFFICER
Dan Rogers

Dan Rogers

CHIEF MARKETING OFFICER

ServiceNow Office Locations

ServiceNow has offices in Santa Clara, Dublin, Atlanta, Plano and in 42 other locations
São Paulo, BR
Av. Paulista, 1079 - Bela Vista
Atlanta, US
1201 Peachtree St NE
Downers Grove, US
2001 Butterfield Road
Dublin, US
Regus Dublin, OH 545 Metro Pl S #100
Houston, US
7900 North Sam Houston Pkwy W
Minneapolis, US
7760 France Ave S
Show all (46)

ServiceNow Financials and Metrics

ServiceNow Financials

ServiceNow's revenue was reported to be $1.4 b in FY, 2016
USD

Revenue (Q3, 2017)

498.2 m

Gross profit (Q3, 2017)

370.9 m

Gross profit margin (Q3, 2017), %

74%

Net income (Q3, 2017)

(24.2 m)

EBIT (Q3, 2017)

(7.1 m)

Market capitalization (16-Feb-2018)

26.5 b

Cash (30-Sep-2017)

1.1 b

EV

26.5 b
ServiceNow's current market capitalization is $26.5 b.
USDFY, 2014FY, 2015FY, 2016

Revenue

682.6 m1 b1.4 b

Revenue growth, %

61%47%38%

Cost of goods sold

248.8 m329.4 m398.7 m

Gross profit

433.8 m676.1 m991.8 m
USDFY, 2014FY, 2015FY, 2016

Cash

252.5 m412.3 m401.2 m

Accounts Receivable

159.2 m203.3 m322.8 m

Prepaid Expenses

35.8 m29.1 m43.6 m

Current Assets

907 m1.1 b1.3 b
USDQ1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017Q2, 2017Q3, 2017

Cash

308 m325.4 m349.1 m453.5 m289.1 m325.1 m439.9 m1.2 b1.1 b

Accounts Receivable

142.7 m143.2 m159.8 m190.3 m197.3 m220.1 m278.1 m279.1 m291.9 m

Prepaid Expenses

53.9 m44 m45.3 m46.5 m36.6 m37.3 m64 m54.7 m66.9 m

Current Assets

983.9 m954.1 m981.6 m1.2 b1.1 b1.1 b1.4 b2.1 b2.1 b
USDFY, 2014FY, 2015FY, 2016

Net Income

(179.4 m)(198.4 m)(451.8 m)

Depreciation and Amortization

42.1 m60.4 m83.1 m

Accounts Receivable

(56.8 m)(50.9 m)(125.1 m)

Accounts Payable

10.2 m14.8 m(3.6 m)
USDQ1, 2015Q2, 2015Q3, 2015Q1, 2016Q2, 2016Q3, 2016Q1, 2017

Net Income

(58.1 m)(120 m)(161 m)(333.3 m)(383 m)(419.2 m)(40.7 m)

Depreciation and Amortization

13.8 m28.9 m44 m17.5 m37.5 m59.7 m25.2 m

Accounts Receivable

10.4 m11.3 m(5.3 m)15.8 m7 m(15.8 m)47 m

Accounts Payable

6 k1.6 m8.3 m3.4 m(272 k)(8.6 m)675 k
USDY, 2017

EV/EBIT

-3.8 k x

EV/CFO

141.5 x

Revenue/Employee

84.5 k

Debt/Equity

2.1 x

Debt/Assets

0.4 x

Financial Leverage

5.6 x
Show all financial metrics

ServiceNow Operating Metrics

ServiceNow's Enterprise Customers was reported to be 3.6 k in FY, 2016, which is a 20% increase from the previous period. ServiceNow's Backlog was reported to be $1.9 b in FY, 2016, which is a 46% increase from the previous period
Q4, 2014FY, 2014Q1, 2015Q2, 2015Q3, 2015Q4, 2015FY, 2015Q1, 2016Q2, 2016Q3, 2016Q4, 2016FY, 2016Q1, 2017Q2, 2017Q3, 2017Dec, 2017

Customers (G2K)

535533558577607636633657682706737735763790815

Billings

$850.96 m$267.83 m$281.41 m$286.41 m$1.2 b$376.68 m$374.91 m$404.28 m$1.69 b$529.23 m$374.91 m$504.92 m

Enterprise Customers

2.73 k3 k3.6 k

Backlog

$1 b$1.3 b$1.9 b
Show all operating metrics

ServiceNow Acquisitions / Subsidiaries

Acquired CompanyDateDeal Size
SkyGiraffeOctober 25, 2017
Digital TelegraphyOctober 02, 2017
Qlue Inc.May 17, 2017
DxContinuumJanuary 18, 2017
BrightPoint SecurityJune 01, 2016
ITappApril 05, 2016
IntreisFebruary 25, 2015
NeebulaJuly 09, 2014
Mirror42July 09, 2013

ServiceNow Market Value History

ServiceNow Revenue Breakdown

ServiceNow Median Salaries

Source: 389 public H-1B filings from ServiceNow

ServiceNow's Web-traffic and Trends

ServiceNow Online and Social Media Presence

ServiceNow News and Updates

Baffle raises $6 mln from Envision, ServiceNow Ventures, Thomvest, Industry Ventures, True, others

Baffle said it raised $6 million in Series A funding in a round led by Envision Ventures and joined by ServiceNow Ventures, Thomvest Ventures and Industry Ventures.

Maintaining Agility Without Sacrificing Security

As government agencies increasingly turn to SecOps, they are also turning to the cloud and seeking the assistance of commercial cloud service providers to successfully migrate their platforms. Agency leaders will also need to continue refining security-based techniques to lower their risk profiles. …

The cloud shift is now

In the near future, the cloud will have an even more significant impact on IT than it already does today.

HR Service Market 2017 Global Analysis By Key Players – ServiceNow, NGA Human Resources, Rochelle de Greeff, PORR, Recruit Group, Deloitte

WiseGuyReports.Com Publish a New Market Research Report On - “HR Service Market 2017 Global Analysis By Key Players – ServiceNow, NGA Human Resources, Rochelle de Greeff, PORR, Recruit Group, Deloitte”. Posted via Industry Today. Follow us on Twitter @IndustryToday

ServiceNow beats forecasts, but slowing growth rate unsettles investors

ServiceNow Inc. beat forecasts on quarterly revenue and profit, but a weaker forecast for subscription revenues spooked investors, who knocked the stock back about 4 percent in after-hours trading The maker of cloud-based workflow automation and service management software maintained its historicall…

Survey finds CIOs are sweet on machine learning

Chief information officers have bought into the promise of machine learning. Now they need to figure out how to make it work. That’s the bottom line of a survey of 500 CIOs by service management software provider ServiceNow Inc. The research found that 89 percent of CIOs are using or planning to use…
Show more

ServiceNow Company Life and Culture

You may also be interested in