OverviewSuggest Edit

Pegasystems is a company developing customer engagement and digital process automation software. It offers a platform that comprises CRM applications, low-code app development environment, client onboarding, lifecycle management, and KYC applications and provides AI-powered decisioning, BPM (business process management) and case management, cloud services, robotic process automation, and other capabilities. The company serves financial services, insurance, healthcare and life sciences, government, manufacturing and high technology, energy and utilities, media and entertainment, automotive, and other industries.
TypePublic
Founded1983
HQCambridge, MA, US
Websitepega.com
Employee Ratings4.1
Overall CultureA+

Latest Updates

Employees (est.) (Jan 2020)5,155(+11%)
Revenue (FY, 2020)$1 B(+12%)
Share Price (Mar 2021)$136.1 (+3%)
Cybersecurity ratingBMore

Key People/Management at Pegasystems

Alan Trefler

Alan Trefler

Director, Founder and CEO
Kerim Akgonul

Kerim Akgonul

Senior Vice President of Products
Adriana Bokel Herde

Adriana Bokel Herde

Chief People Officer and Senior Vice President
Douglas Kra

Douglas Kra

Senior Vice President of Global Client Success
Hayden Stafford

Hayden Stafford

President of Global Client Engagement
Jeff Yanagi

Jeff Yanagi

Senior Vice President, Human Resources
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Pegasystems Office Locations

Pegasystems has offices in Cambridge, Alpharetta, Bethesda, Chicago and in 36 other locations
Cambridge, MA, US (HQ)
Rogers St & First St
Alpharetta, GA, US
11175 Cicero Dr #200
Bethesda, MD, US
4800 Hampden Ln #200
Chicago, IL, US
125 S Wacker Dr #300
Detroit, MI, US
400 Renaissance Center #2600
Irving, TX, US
222 West Las Colinas Boulevard Suite 1650E
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Pegasystems Financials and Metrics

Pegasystems Revenue

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Pegasystems's revenue was reported to be $1.02 b in FY, 2020
USD

Revenue (FY, 2020)

1.0b

Gross profit (FY, 2020)

706.6m

Gross profit margin (FY, 2020), %

69.4%

Net income (FY, 2020)

(61.4m)

EBIT (FY, 2020)

(143.5m)

Market capitalization (1-Mar-2021)

11.0b

Closing stock price (1-Mar-2021)

136.1

Cash (31-Dec-2020)

465.2m

EV

11.1b
Pegasystems's current market capitalization is $11 b.
Annual
USDFY, 2017FY, 2018FY, 2019FY, 2020

Revenue

840.6m891.6m911.4m1.0b

Revenue growth, %

12%6%2%

Cost of goods sold

279.7m301.8m310.0m310.9m

Gross profit

560.9m589.8m601.4m706.6m
Quarterly
USDQ1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020

Revenue

235.2m196.8m203.3m212.5m205.6m216.7m265.6m227.4m226.0m

Cost of goods sold

75.6m73.8m74.4m74.4m77.1m80.9m79.5m76.7m77.8m

Gross profit

159.6m123.0m128.8m138.1m128.5m135.8m186.1m150.7m148.2m

Gross profit Margin, %

68%62%63%65%63%63%70%66%66%
Annual
USDFY, 2017FY, 2018FY, 2019FY, 2020

Cash

162.3m114.4m68.4m465.2m

Accounts Receivable

248.3m180.9m199.7m215.8m

Current Assets

512.3m610.6m505.6m976.9m

PP&E

40.4m40.4m
Annual
USDFY, 2017FY, 2018FY, 2019FY, 2020

Net Income

32.9m10.6m(90.4m)(61.4m)

Depreciation and Amortization

24.7m44.2m51.3m21.3m

Accounts Payable

14.5m20.8m25.7m37.9m

Cash From Operating Activities

158.2m104.4m(42.2m)(563.0k)
Quarterly
USDQ1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020

Net Income

12.2m1.8m(5.8m)(28.7m)(61.0m)(91.4m)(25.4m)(46.1m)(65.4m)

Depreciation and Amortization

6.1m12.5m18.7m18.8m33.8m50.6m4.9m10.1m15.7m

Cash From Operating Activities

55.7m75.4m67.1m22.7m7.7m(13.5m)(18.3m)(21.2m)(26.3m)

Purchases of PP&E

(4.9m)(6.4m)(12.5m)(19.1m)(21.8m)
USDFY, 2017

Revenue/Employee

215.1k

Financial Leverage

1.9 x
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Pegasystems Operating Metrics

Pegasystems's Backlog was reported to be $838m in Q3, 2020.
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Pegasystems Acquisitions / Subsidiaries

Company NameDateDeal Size
ValuedJanuary 11, 2021
In The ChatMay 14, 2019
Infruid LabsFebruary 06, 2019
OpenSpanApril 12, 2016$52.30 m
Pegasystems Information TechnologyOctober 31, 2014
Firefly SoftwareJune 09, 2014
MeshLabsMay 07, 2014
Antenna SoftwareOctober 11, 2013
Chordiant SoftwareMarch 15, 2010
1mind CorpJanuary 31, 2002$3.60 m
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Pegasystems Revenue Breakdown

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Pegasystems revenue breakdown by business segment: 38.6% from Services, 30.8% from Maintenance and 30.7% from Software License

Pegasystems revenue breakdown by geographic segment: 11.0% from Asia Pacific, 15.1% from Other EMEA, 9.6% from United Kingdom, 6.6% from Other Americas and 57.6% from U.S.

Pegasystems Cybersecurity Score

Cybersecurity ratingPremium dataset

B

85/100

SecurityScorecard logo

Pegasystems Environment, Social & Governance (ESG) Ratings

CSRHub ESG ratingPremium dataset

40-49

out of 100

CSRHub logo

Pegasystems Online and Social Media Presence

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Pegasystems Company Culture

  • Overall Culture

    A+

    83/100

  • CEO Rating

    A+

    87/100

  • Compensation

    A+

    91/100

  • Diversity

    A+

    88/100

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Pegasystems News and Updates

Pegasystems acquires Qurious.io to apply speech analytics to customer service

Pegasystems has acquired Qurious.io to bring speech analytics to customer service interactions augmented by AI.

New offering from Pegasystems improves enterprise efficiency while speeding digital transformation

All of the studies, evaluation, and endless analysis are finally over. The current global crisis has driven companies to embrace digital transformation, and Pegasystems Inc. has positioned itself at the heart of this transition. “There’s been a lot of talk about it over several years, and there’s b…

Pegasystems provides backbone to dislocated business strategies

Strategic business plans have been set, shredded, and set again under the pressure of COVID-19. First came the panic of how to navigate through the sudden switch as customers and employees went remote. Now, with the fires mostly under control, the long-term understanding of what failed and why is c…

Pegasystems Inc. Prices $525.0 Million Convertible Senior Notes Offering

CAMBRIDGE, Mass., Feb. 19, 2020 /PRNewswire/ -- Pegasystems Inc. ("Pega") (NASDAQ: PEGA), the software company empowering digital transformation at the world's leading enterprises, today announced the pricing of its offering of $525,000,000 aggregate principal amount of 0.75% Convertible...

Pegasystems Named a Visionary in Gartner's Magic Quadrant for Sales Force Automation

CAMBRIDGE, Mass., July 9, 2019 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world's leading enterprises, today announced it has been named a Visionary in the Gartner Magic Quadrant for Sales Force Automation (1). This is...

Pegasystems to Hold Investor Session at PegaWorld 2019

CAMBRIDGE, Mass., May 21, 2019 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the software company empowering digital transformation at the world's leading enterprises, today announced that an Investor Session will be held at PegaWorld 2019 in Las Vegas hosted by Ken Stillwell, CFO,...
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Pegasystems Blogs

Adriana Bokel Herde

Nolan Greene

Gerry McCool

Pegasystems Ranked a Category Leader in KYC Systems by Chartis Research for Second Consecutive Year

Subtitle:  Leading risk technology analyst firm rates Pega among top industry providers Date:  Tuesday, September 4, 2018 - 09:00 Industry:  Financial Services Topic:  Case Management Body:  CAMBRIDGE, Mass. – September 4, 2018 – Pegasystems Inc. (NASDAQ: PEGA), the software company empowerin…
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Pegasystems Frequently Asked Questions

  • When was Pegasystems founded?

    Pegasystems was founded in 1983.

  • Who are Pegasystems key executives?

    Pegasystems's key executives are Alan Trefler, Kerim Akgonul and Adriana Bokel Herde.

  • How many employees does Pegasystems have?

    Pegasystems has 5,155 employees.

  • What is Pegasystems revenue?

    Latest Pegasystems annual revenue is $1 b.

  • What is Pegasystems revenue per employee?

    Latest Pegasystems revenue per employee is $197.4 k.

  • Who are Pegasystems competitors?

    Competitors of Pegasystems include QuickBase, Red Hat and Verint.

  • Where is Pegasystems headquarters?

    Pegasystems headquarters is located at Rogers St & First St, Cambridge.

  • Where are Pegasystems offices?

    Pegasystems has offices in Cambridge, Alpharetta, Bethesda, Chicago and in 36 other locations.

  • How many offices does Pegasystems have?

    Pegasystems has 42 offices.