Craft

Freshworks

Stock Price

$15.3

2023-05-18

Market Capitalization

$4.4 B

2023-05-18

Revenue

$498 M

FY, 2022

Freshworks Summary

Company summary

Overview
Freshworks is a company that provides SaaS customer engagement solutions for IT, customer service, sales, marketers, and HR sectors. It offers four main products: Freshdesk, Freshservice, Freshsales, and Freshworks Neo. Freshdesk enables interactions with customers and response to customer service requests. Freshservice is and AI-based service management software that offers capabilities such as IT service delivery, change management, employee onboarding, etc. Freshsales focuses on sales management and enables sales workflow automation, quote and dashboard creation, etc. Freshworks Neo is a platform created for Freshworks solutions integration that also offers enterprise and foundational services as well as the Freshworks Marketplace.
Type
Public
Status
Active
Founded
2010
HQ
San Mateo, CA, US | view all locations
Website
https://www.freshworks.com/
Cybersecurity rating
ESG rating
50-59 out of 100|View all ESG data
Sectors

Key people

  • Girish Mathrubootham

    Girish Mathrubootham, Founder, Chief Executive Officer and Chairman

  • Tyler Sloat

    Tyler Sloat, Chief Financial Officer

  • Dennis Woodside

    Dennis Woodside, President, Director

  • Stacey Epstein

    Stacey Epstein, Chief Marketing Officer

Operating MetricsView all

Customers with >$5K Annual Recurring Revenue

15.6K

Q1, 2022

Retention Rate

115.0%

Q1, 2022

Countries

120

FY, 2021

LocationsView all

12 locations detected

  • San Mateo, CA HQ

    United States

    2950 S Delaware St Suite 201

  • Denver, CO

    United States

    1401 Lawrence St #1200

  • Melbourne, VIC

    Australia

    Level 22/120 Spencer St

  • Sydney, NSW

    Australia

    Level 28/161 Castlereagh St

  • Paris, IDF

    France

    22 Rue Chauchat

  • Berlin, BE

    Germany

    Neue Grünstraße 17

and 6 others

Freshworks Financials

Summary financials

Revenue (Q1, 2023)
$137.7M
Gross profit (Q1, 2023)
$112.5M
Net income (Q1, 2023)
($42.7M)
Cash (Q1, 2023)
$344.5M
EBIT (Q1, 2023)
($48.1M)
Enterprise value
$4.1B

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