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Serenova

Serenova

Serenova Summary

Company summary

Overview
Serenova (formerly LiveOps Cloud Platform) is a company developing omnichannel call center software. It offers CxEngage, a cloud-based platform for contact center communications, integrated with CRMs like Salesforce and Zendesk. The company also provides video conferencing and collaboration, as well as workforce management solutions.
Type
Private
Founded
2000
HQ
Austin, TX, US | view all locations
Website
https://www.serenova.com/
Cybersecurity rating
Sectors

Key people

  • Craig Malloy
  • Elaine Mauterer

    Elaine Mauterer, Vice President, Corporate Controller

  • John Lynch

    John Lynch, Senior Vice President - CCaaS

Operating MetricsView all

Enterprise Customers

400

Aug, 2018

Users

78K

Aug, 2018

Interactions to Date

4K
100.0%

Sep, 2019

LocationsView all

8 locations detected

  • Austin, TX HQ

    United States

    7300 Ranch Rd 2222 Building 3, Suite 200

  • Austin, TX

    United States

    1601 S MoPac Expy #100

  • Holladay, UT

    United States

    6415 S 3000 E #140

  • Crows Nest, NSW

    Australia

    119 Willoughby Rd

  • Fredericton, New Brunswick

    Canada

    25 Waggoners Ln

  • Fredericton, NB

    Canada

    264 Rookwood Ave

and 2 others

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