Liveops offers an on-demand workforce of onshore virtual agents for customer service and sales. The company provides agent services for insurance, health and human services, and retail customers.

Employee Rating

3.2More
TypeSubsidiary
Parent CompanyMarlin Equity Partners
HQScottsdale, US
Founded2000
Websiteliveops.com
LiveOps was founded in 2000 and is headquartered in Scottsdale, US

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Key People/Management at LiveOps

Greg Hanover

Greg Hanover

Chief Executive Officer
Darron Yancy

Darron Yancy

VP, Finance
Purnima King

Purnima King

Senior VP, General Counsel
Ellen Hahn

Ellen Hahn

Senior VP, Marketing
Terri Arnold

Terri Arnold

VP, People
Paul Leavens

Paul Leavens

SVP IT & Security
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LiveOps Office Locations

LiveOps has offices in Scottsdale, Dayton, Portland and Redwood City
Scottsdale, US (HQ)
1365 N Scottsdale Rd #390
Dayton, US
5335 Far Hills Ave #119
Portland, US
808 SW 3rd Ave #570
Redwood City, US
203 Redwood Shores Pkwy
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LiveOps Financials and Metrics

Summary Metrics

In total, LiveOps had raised $81 m. LiveOps is a subsidiary of Marlin Equity Partners

LiveOps Online and Social Media Presence

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LiveOps Company Culture

  • Overall Culture

    C

    72/100

  • CEO Rating

    C

    69/100

  • Compensation

    C-

    63/100

  • Diversity

    C-

    71/100

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LiveOps Blogs

Coronavirus and your workspace: 5 must-clean areas

Amidst the coronavirus pandemic, pay special attention to your workspace Close-knit workplaces are great places for germs and illness to flourish. This week a Seoul call center announced that 40 agents had contracted the novel coronavirus. In close quarters, bacteria can quickly spread from coughs, …

How workforce learning closes the distance – in more ways than one

Can’t seem to find good help these days? You’re not alone.  Across the United States, employers are facing a shortage of skilled, qualified workers. Unemployment is at a historic low, which means job-seekers can afford to be picky. It also means significant turnover, as new hires are increasingly li…

First Agent Roadshow in 2020: Orlando!

The energy was electric last month as more than 60 Liveops agents and those interested in becoming agents gathered at the first roadshow in 2020! Located at Dockside on Lake Nona in Orlando, Florida, remote Liveops agents had the opportunity to meet each other, as well as Liveops team members, face-…

Can you feel the love in your call center?

“They love me, they love me not.” If you’ve been plucking petals to discern whether your call center team members are really committed to your business, you’re not alone. Call centers all across the country are feeling the strain of turnover and unengaged agents.  Rather than sit idly by and wonder …

5 Reasons the workforce is changing

5 Reasons the workforce is changing Things change. Fashion, technology, diets – we are surrounded by change every day of our lives. So there is no surprise that the workforce today looks different than it did a decade ago, or even a few years ago. The rise of the flexible workforce, or gig economy, …

Retailers: are you prepared for the next big event?

A virtual call center can make your next event more efficient and profitable The New Year means many things to a business – a new budget, fresh thinking and for retail companies, a breath of relief that they made it through another holiday season. The months of November and December yielded $142 bil…
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LiveOps Frequently Asked Questions

  • When was LiveOps founded?

    LiveOps was founded in 2000.

  • Who are LiveOps key executives?

    LiveOps's key executives are Greg Hanover, Darron Yancy and Purnima King.

  • Who are LiveOps competitors?

    Competitors of LiveOps include Fuze, Genesys and B2X Care Solutions.

  • Where is LiveOps headquarters?

    LiveOps headquarters is located at 1365 N Scottsdale Rd #390, Scottsdale.

  • Where are LiveOps offices?

    LiveOps has offices in Scottsdale, Dayton, Portland and Redwood City.

  • How many offices does LiveOps have?

    LiveOps has 4 offices.