3CLogic offers a full suite of cloud based inbound and outbound customer interaction channels such as voice, chat and social media which integrate with our clients' existing CRM software such as Salesforce.com and Microsoft Dynamics. This integration provides businesses with a 360 degree view of all customer interactions regardless of the channel chosen by their customers.
Furthermore, 3CLogic's unique Virtual Telephony Application Grid (V-TAG) leverages VoIP and Web 2.0 technology to eliminate the complexity of integrating Contact Centers with CRM software. All capabilities can be made fully operational in a matter of hours while moves, adds and changes take only minutes using 3CLogic's wed-based management console.
With 3CLogic's cloud based Contact Center, companies have more accurate and timely information about their prospect or customer and they can more efficiently respond to communications, ensure customer satisfaction with better service, and drive toward a larger lifetime value of each account, customer or client.
Type
Private
HQ
Rockville, US
Founded
2005
Employees
85 (est)+2%

Key People at 3CLogic

Raj Sharma

Raj Sharma

President and CEO
Danny Seah

Danny Seah

Vice President Sales and Marketing of APAC Division
Ramana Reddy

Ramana Reddy

Vice President of Product Management and Service Delivery
Robert Killory

Robert Killory

Chief Customer Officer
Sirish Bajpai

Sirish Bajpai

Vice President of Research & Development of NOIDA Division
Gerry Preville

Gerry Preville

Chief Financial Officer

3CLogic Locations

Rockville, US
Singapore, SG
Noida, IN

3CLogic Metrics

3CLogic Summary

Founding Date

2005

Total Funding

$10.5 M

Latest funding size

$1.21 M

Time since last funding

9 months

3CLogic Online Presence

3CLogic Company Life