NICE (also known as NICE Systems) is a company developing cloud and on-premises enterprise software solutions that operationalize big data. It operates in 4 segments: Robotic process automation, Customer experience, Financial crime prevention, and Public safety. The Robotic process automation segment provides NEVA, an employee virtual attendant, as well as desktop analytics, automation finder, automation studio, and other RPA products. The Customer experience segment delivers customer engagement products in the areas of analytics, personalization, process automation, workforce optimization, recording, compliance, and cloud. The Financial crime segment offers real-time and cross-channel fraud prevention, anti-money laundering, brokerage compliance, and enterprise-wide case management products. The Public safety segment is engaged in recording and incident intelligence, digital investigation, evidence management, quality assurance, and quality improvement.