NICE is a company that develops enterprise software and provides AI-driven digital business solutions. It operates in two business segments: Customer Engagement and Financial Crime and Compliance. The Customer Engagement segment focuses on omnichannel interactions, operation optimization, process automation, and other operations. The Financial Crime and Compliance segment offers solutions for financial services organizations and digital banks, including money laundering and fraud prevention, compliance, etc. The company serves financial services, healthcare, education, retail, telecommunications, and other industries.