OverviewSuggest Edit

NICE (also known as NICE Systems) is a company developing cloud and on-premises enterprise software solutions that operationalize big data. It operates 4 segments: Robotic process automation, Customer experience, Financial crime prevention, and Public safety. The Robotic process automation segment provides NEVA, an employee virtual attendant, as well as desktop analytics, automation finder, automation studio, and other RPA products. The Customer experience segment delivers customer engagement products in the areas of analytics, personalization, process automation, workforce optimization, recording, compliance, and cloud. The Financial crime segment offers real-time and cross-channel fraud prevention, anti-money laundering, brokerage compliance, and enterprise-wide case management products. The Public safety segment is engaged in recording and incident intelligence, digital investigation, evidence management, quality assurance, and quality improvement.
TypePublic
Founded1986
HQRa'anana, IL
Websitenice.com
Employee Ratings4.4

Locations

NICE is headquartered in
Ra'anana, Israel

Location Map

Latest Updates

Employees (est.) (Dec 2019)5,996(+9%)
Job Openings300
Revenue (FY, 2018)$1.4 B(+9%)
Share Price (Oct 2020)₪79.4 K(-1%)
Cybersecurity ratingCMore

Key People/Management at NICE

Barak Eilam

Barak Eilam

Chief Executive Officer
Paul Jarman

Paul Jarman

CEO NICE inContact
Craig Costigan

Craig Costigan

CEO, NICE Actimize
Beth Gaspich

Beth Gaspich

Chief Financial Officer
Chris Wooten

Chris Wooten

Executive Vice President, NICE Vertical Markets
Eran Liron

Eran Liron

Executive Vice President, Marketing & Corporate Development
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NICE Office Locations

NICE has offices in Ra'anana, Alpharetta, Atlanta, Austin and in 36 other locations
Ra'anana, IL (HQ)
Zarhin St 13
Melbourne, AU
459 Collins St
North Sydney, AU
2 Elizabeth Plaza
Cochabamba, BO
Av América 1108
São Paulo, BR
Avenida das Nações Unidas, 12901 10th floor – Torre Oeste
Beijing, CN
Unit 6, Level 19, Office Tower E3, The Towers, Oriental Plaza, No. 1 East Chang An Avenue Dong Cheng District,
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NICE Financials and Metrics

NICE Revenue

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NICE's revenue was reported to be $1.44 b in FY, 2018 which is a 8.4% increase from the previous period.
USD

Revenue (Q4, 2019)

430.2m

Gross profit (Q4, 2019)

292.9m

Gross profit margin (Q4, 2019), %

68.1%

Net income (Q4, 2019)

61.7m

EBIT (Q4, 2019)

77.6m

Market capitalization (14-Oct-2020)

49.8b

Closing stock price (14-Oct-2020)

79.4k

Cash (31-Dec-2019)

228.3m

EV

50.2b
NICE's current market capitalization is ₪49.8 b.
Annual
USDFY, 2016FY, 2017FY, 2018

Revenue

1.0b1.3b1.4b

Revenue growth, %

10%31%8%

Cost of goods sold

337.7m468.7m496.8m

Gross profit

677.8m863.5m947.7m
Annual
USDFY, 2016FY, 2017FY, 2018

Cash

157.0m328.3m242.1m

Accounts Receivable

260.2m230.7m288.0m

Prepaid Expenses

58.0m70.1m87.5m

Current Assets

509.2m693.1m861.2m
Annual
USDFY, 2016FY, 2017FY, 2018

Net Income

116.9m143.3m159.3m

Depreciation and Amortization

77.8m156.3m157.1m

Accounts Payable

4.4m2.7m(3.5m)

Cash From Operating Activities

220.3m394.7m396.6m
Quarterly
USDQ1, 2017Q2, 2017Q3, 2017Q4, 2017Q1, 2018Q2, 2018Q3, 2018Q4, 2018Q1, 2019Q2, 2019Q3, 2019Q4, 2019

Net Income

17.3m20.4m26.2m79.4m23.5m34.2m39.3m62.3m37.1m42.1m45.0m61.7m

Depreciation and Amortization

39.1m37.0m39.2m41.0m37.9m36.9m39.4m42.9m41.8m43.0m43.9m44.5m

Accounts Payable

(112.0k)(6.9m)7.6m2.0m(5.5m)7.8m(8.9m)3.1m(825.0k)4.5m(15.6m)5.9m

Cash From Operating Activities

132.7m68.7m105.8m86.6m136.9m63.8m87.0m108.9m182.4m18.0m82.3m91.4m
USDFY, 2016

Debt/Equity

0.3 x

Debt/Assets

0.2 x

Financial Leverage

1.7 x
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NICE Operating Metrics

NICE's Enterprise Customers was reported to be 25 k in FY, 2018.
FY, 2014FY, 2015FY, 2016FY, 2017FY, 2018

Enterprise Customers

25 k20 k25 k25 k25 k

Patents (US)

150 135 202 225 298

Patents (Foreign)

63 50 50 49 41

Patent Applications

89 72 77 64 79
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NICE Acquisitions / Subsidiaries

Company NameDateDeal Size
Brand EmbassyMay 16, 2019
MattersightApril 26, 2018$90 m
WorkFlex SolutionsOctober 11, 2017
NICE inContactMay 08, 2016$940 m
NexidiaJanuary 11, 2016$135 m
CausataAugust 07, 2013
RedKite Financial MarketsNovember 05, 2012
Merced SystemsDecember 02, 2011
The Fizzback GroupSeptember 19, 2011$80 m
CyberTech InternationalFebruary 15, 2011
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NICE Cybersecurity Score

Cybersecurity ratingPremium dataset

C

72/100

SecurityScorecard logo

NICE Revenue Breakdown

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NICE revenue breakdown by business segment: 20.0% from Financial Crime and Compliance and 80.0% from Customer Engagement

NICE revenue breakdown by geographic segment: 7.9% from Asia Pacific, 14.0% from EMEA, 77.8% from Americas and 0.3% from Other

NICE Online and Social Media Presence

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NICE Frequently Asked Questions

  • When was NICE founded?

    NICE was founded in 1986.

  • Who are NICE key executives?

    NICE's key executives are Barak Eilam, Paul Jarman and Craig Costigan.

  • How many employees does NICE have?

    NICE has 5,996 employees.

  • What is NICE revenue?

    Latest NICE annual revenue is $1.4 b.

  • What is NICE revenue per employee?

    Latest NICE revenue per employee is $240.9 k.

  • Who are NICE competitors?

    Competitors of NICE include Vonage, 8x8 and Genesys.

  • Where is NICE headquarters?

    NICE headquarters is located at Zarhin St 13, Ra'anana.

  • Where are NICE offices?

    NICE has offices in Ra'anana, Alpharetta, Atlanta, Austin and in 36 other locations.

  • How many offices does NICE have?

    NICE has 40 offices.