8x8 is a SaaS provider of voice, video, chat, and contact center, and enterprise API solutions. It offers a cloud communication platform that delivers business phone systems, contact center, and video conferencing capabilities and integrates with enterprise resource planning (ERP), customer relationship management (CRM), human capital management (HCM) applications, and other back-office IT systems. The company serves healthcare, education, government, retail, transportation, manufacturing, and financial industries.