8x8

OverviewSuggest Edit

8x8 is a company providing voice, video meetings, chat, and contact center Software-as-a-Service (SaaS) communications solutions. It offers a technology platform that delivers cloud business phone systems, cloud contact center, and video conferencing capabilities and integrates with enterprise resource planning (ERP), customer relationship management (CRM), human capital management (HCM) applications, and other back-office IT systems. The company serves legal, education, government, healthcare, insurance, retail, transportation, recruitment, outsourcing, high tech, and other industries.
TypePublic
Founded1987
HQCampbell, CA, US
Website8x8.com
Employee Ratings4.1
Overall CultureA+

Latest Updates

Employees (est.) (Mar 2021)1,696(+2%)
Job Openings206
Revenue (FY, 2021)$532.3 M(+20%)
Share Price (May 2022)$7(+2%)
Cybersecurity ratingCMore
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Key People/Management at 8x8

Dave Sipes

Dave Sipes

Chief Executive Officer, Director
Dejan Deklich

Dejan Deklich

Chief Technology and Product Officer
Samuel Wilson

Samuel Wilson

Chief Financial Officer
Ken Berryman

Ken Berryman

Chief Sales Officer
Germaine Cota

Germaine Cota

Chief Accounting Officer
Amrit Chaudhuri

Amrit Chaudhuri

Chief Marketing Officer
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8x8 Office Locations

8x8 has offices in Campbell, Minneapolis, Sydney, Hong Kong and in 9 other locations
Campbell, CA, US (HQ)
675 Creekside Way
Minneapolis, MN, US
733 S Marquette Ave
Sydney, AU
Level 11/66 Clarence St
Hong Kong, HK
Unit 603, 6/F, Office Tower 1 Admiralty Centre 18 
Harcourt Road Admiralty
Jakarta, ID
WTC 3, 3rd Floor JL Jendral Sudirman Kav 29-31
Tokyo, JP
7 Chome Roppongi Minato-ku
Show all (13)

8x8 Financials and Metrics

8x8 Revenue

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View revenue for all periods
8x8's revenue was reported to be $532.34 m in FY, 2021 which is a 19.3% increase from the previous period.
USD

Revenue (Q3, 2022)

156.9m

Gross profit (Q3, 2022)

97.0m

Gross profit margin (Q3, 2022), %

61.9%

Net income (Q3, 2022)

(43.6m)

EBIT (Q3, 2022)

(37.6m)

Market capitalization (26-May-2022)

907.4m

Closing stock price (26-May-2022)

7.0

Cash (31-Dec-2021)

200.4m

EV

1.2b
8x8's current market capitalization is $907.4 m.
Annual
USDFY, 2019FY, 2020FY, 2021

Revenue

352.6m446.2m532.3m

Revenue growth, %

19%27%19%

Cost of goods sold

130.0m201.2m230.2m

Gross profit

222.6m245.0m302.2m
Quarterly
USDQ1, 2020Q2, 2020Q3, 2020Q1, 2021Q2, 2021Q3, 2021Q2, 2022Q3, 2022

Revenue

96.7m109.5m118.6m121.8m129.1m136.7m151.6m156.9m

Cost of goods sold

37.7m49.7m56.2m52.1m56.5m60.4m59.5m59.8m

Gross profit

59.0m59.8m62.3m69.7m72.6m76.3m92.1m97.0m

Gross profit Margin, %

61%55%53%57%56%56%61%62%
Annual
USDFY, 2019FY, 2020FY, 2021

Cash

276.6m137.4m112.5m

Accounts Receivable

20.2m37.8m51.2m

Current Assets

397.4m277.2m276.5m

PP&E

52.8m94.4m93.1m
Annual
USDFY, 2019FY, 2020FY, 2021

Net Income

(88.7m)(172.4m)(165.6m)

Depreciation and Amortization

24.7m18.2m18.2m

Accounts Payable

17.3m2.2m(10.0m)

Cash From Operating Activities

(14.9m)(93.9m)(14.1m)
Quarterly
USDQ1, 2020Q2, 2020Q3, 2020Q1, 2021Q2, 2021Q3, 2021Q1, 2022Q2, 2022Q3, 2022

Net Income

(34.3m)(75.2m)(122.3m)(41.9m)(80.3m)(120.6m)(43.9m)(86.2m)(129.8m)

Depreciation and Amortization

7.7m8.4m13.0m5.1m9.7m14.1m4.2m8.3m12.1m

Accounts Payable

(588.0k)(400.0k)7.9m(519.0k)1.4m(338.0k)(5.1m)(9.9m)(13.2m)

Cash From Operating Activities

(20.5m)(44.5m)(62.8m)(9.2m)(13.1m)(14.9m)4.0m9.1m18.2m
USDFY, 2019

Revenue/Employee

235.5k

Debt/Equity

0.9 x

Debt/Assets

0.4 x

Financial Leverage

2.2 x
Show all financial metrics

8x8 Operating Metrics

8x8's Customers was reported to be 58 k in FY, 2021.
FY, 2017Q1, 2018Q2, 2018Q3, 2018FY, 2018Q1, 2019Q2, 2019Q3, 2019FY, 2019FY, 2020Q1, 2021Q2, 2021Q3, 2021FY, 2021

Average Revenue per Customer

$426$432$442$454$450$480$490$506$498$7.88 k$7.88 k$8.05 k$8.71 k$8.44 k

Revenue Churn

0.7%0.6%0.4%0.4%0.3%

Customers

49.2 k53.8 k52 k55 k58 k

Patents (US)

131150170

8x8 Acquisitions / Subsidiaries

Company NameDateDeal Size
FuzeJanuary 18, 2022$250 m
callstats.ioJanuary 21, 2020
8x8 AsiaJuly 17, 2019$125 m
JitsiOctober 29, 2018
MarianaIQApril 12, 2018
SameroomMarch 08, 2017
Quality Software CorporationJune 05, 2015$4.3 m
DXI Ltd.May 27, 2015€16.5 m
Voicenet SolutionsNovember 11, 2013$18.4 m
ContactualSeptember 15, 2011
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8x8 Revenue Breakdown

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8x8 revenue breakdown by business segment: 6.8% from Other revenue and 93.2% from Services

8x8 revenue breakdown by geographic segment: 26.6% from International and 73.4% from United States

8x8 Cybersecurity Score

Cybersecurity ratingPremium dataset

C

79/100

SecurityScorecard logo

8x8 Environment, Social & Governance (ESG) Ratings

CSRHub ESG ratingPremium dataset

40-49

out of 100

CSRHub logo

8x8 Online and Social Media Presence

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8x8 Company Culture

  • Overall Culture

    A+

    84/100

  • CEO Rating

    A+

    90/100

  • Compensation

    A

    81/100

  • Diversity

    A

    84/100

Learn more on Comparably

8x8 News and Updates

Cloud-based Contact Center Market share to increase by USD 27.02 billion |Evolving Opportunities with 3CLogic Inc. & 8x8 Inc | Technavio

The cloud-based contact center market offers a comprehensive analysis by Component (Solutions and Services) and Geography (North America, Europe, APAC, South America, and the Middle East and Africa) NEW YORK, May 26, 2022 /PRNewswire/ -- The cloud-based contact center market's growth...

Contact Center as a Service (CCaaS) Market to Register CAGR of 16.4% from 2021-2028; 8x8, Inc. Declares Distribution Contract with Westcon Group, Inc. to Bolster Opportunities: Fortune Business Insights

Companies Mentioned in the CCaaS Market Report: Anywhere365 Enterprise Dialogue Management (Rotterdam, Netherlands), Computer Talk Technology Inc. (Toronto, Canada), 8x8, Inc. (California, U.S.), Content Guru Limited (Bracknell, U.K.), Enghouse Interactive (Phoenix, U.S.), Genesys Telecommunication …

8x8, Inc. Reports Third Quarter Fiscal 2022 Financial Results

8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform provider, today reported financial results for the third quarter of fiscal 2022 ended December 31, 2021.

8x8 Appoints Lisa Del Real As Global Channel Chief

8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced the appointment of Lisa Del Real to Global Channel Chief, reporting to Chief Sales Officer Ken Berryman. Del Real is a channel executive with a strong track record building successful global channel programs…

8x8 Closes Acquisition Of Fuze

8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform provider, today announced the completion of the acquisition of Fuze, Inc., a leader in cloud-based communications for the enterprise, for approximately $250 million in stock and cash. The acquisition further accelerates 8x8 …

The Anaheim Ducks And Honda Center Soar Into New NHL Season With Cloud Communications From 8x8

8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform provider, today announced ocV!BE Sports & Entertainment entities, including the National Hockey League’s Anaheim Ducks and Honda Center, a premier entertainment venue and sports venue in Southern California, deployed 8x8…
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8x8 Frequently Asked Questions

  • When was 8x8 founded?

    8x8 was founded in 1987.

  • Who are 8x8 key executives?

    8x8's key executives are Dave Sipes, Dejan Deklich and Samuel Wilson.

  • How many employees does 8x8 have?

    8x8 has 1,696 employees.

  • What is 8x8 revenue?

    Latest 8x8 annual revenue is $532.3 m.

  • What is 8x8 revenue per employee?

    Latest 8x8 revenue per employee is $313.9 k.

  • Who are 8x8 competitors?

    Competitors of 8x8 include Radisys, Conference Technologies and NICE.

  • Where is 8x8 headquarters?

    8x8 headquarters is located at 675 Creekside Way, Campbell.

  • Where are 8x8 offices?

    8x8 has offices in Campbell, Minneapolis, Sydney, Hong Kong and in 9 other locations.

  • How many offices does 8x8 have?

    8x8 has 13 offices.