OverviewSuggest Edit

Mitel (also known as Mitel Networks) is a company providing business communications and collaboration products. It offers cloud and on-site business phone systems, collaboration software, call center applications, devices, and accessories. The company serves healthcare, hospitality, government, education, field services, manufacturing, retail, sports, entertainment, and other industries.
TypePrivate
Founded1972
HQMesa, AZ, US
Websitemitel.com
Employee Ratings3.2

Latest Updates

Employees (est.) (Jan 2021)3,890
Revenue (FY, 2017)$1.1 B(+8%)
Share Price (Nov 2018)$11.2
Cybersecurity ratingCMore

Key People/Management at Mitel

Mary T. McDowell

Mary T. McDowell

President, CEO
Tarun Loomba

Tarun Loomba

Chief Product Officer
Billie Hartless

Billie Hartless

Chief Human Resources Officer
Jamshid Rezaei

Jamshid Rezaei

Chief Information Officer
Graham Bevington

Graham Bevington

Executive Vice President, Transformation Office
John Buszka

John Buszka

Executive Vice President Customer Experience
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Mitel Office Locations

Mitel has offices in Mesa, Atlanta, Austin, Chicago and in 51 other locations
Mesa, AZ, US (HQ)
1146 N Alma School Rd
Atlanta, GA, US
6 Concourse Parkway Suite 2050
Austin, TX, US
6500 River Pl Blvd #200
Chicago, IL, US
Three First National Plaza, 70 W Madison St #2000
Denver, CO, US
DTC Corporate 111, Regus Suite 7900 East Union Ave Suite 1100
Irvine, CA, US
18301 Von Karman Ave #500Irvine
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Mitel Financials and Metrics

Summary Metrics

Founding Date

1972
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Mitel Revenue

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View revenue for all periods
Mitel's revenue was reported to be $1.06 b in FY, 2017 which is a 7.2% increase from the previous period.
USD

Revenue (Q3, 2018)

309.6m

Gross profit (Q3, 2018)

181.1m

Gross profit margin (Q3, 2018), %

58.5%

Net income (Q3, 2018)

(6.7m)

EBIT (Q3, 2018)

4.3m

Cash (30-Sept-2018)

45.0m
Annual
USDFY, 2016FY, 2017

Revenue

987.6m1.1b

Revenue growth, %

(4%)7%

Cost of goods sold

455.6m480.2m

Gross profit

532.0m578.9m
Quarterly
USDQ1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018Q3, 2018

Revenue

223.1m238.6m241.5m313.8m324.7m309.6m

Cost of goods sold

104.0m109.1m108.5m133.7m131.2m128.5m

Gross profit

119.1m129.5m133.0m180.1m193.5m181.1m

Gross profit Margin, %

53%54%55%57%60%58%
Annual
USDFY, 2016FY, 2017

Cash

97.3m43.3m

Accounts Receivable

186.3m241.0m

Inventories

74.9m84.2m

Current Assets

543.3m451.2m
Quarterly
USDQ1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018Q3, 2018

Cash

56.5m50.8m55.4m43.1m39.0m45.0m

Accounts Receivable

173.0m200.1m216.4m201.0m204.2m180.2m

Inventories

78.2m88.9m106.9m74.3m66.7m66.1m

Current Assets

393.9m410.0m464.8m435.3m397.2m371.6m
Annual
USDFY, 2016FY, 2017

Net Income

(217.3m)(49.7m)

Depreciation and Amortization

100.7m76.0m

Cash From Operating Activities

99.7m36.7m

Purchases of PP&E

(17.3m)(19.2m)
Quarterly
USDQ1, 2017Q2, 2017Q3, 2017Q1, 2018Q2, 2018Q3, 2018

Net Income

(21.1m)(21.1m)(12.3m)(21.0m)(5.6m)(12.3m)

Depreciation and Amortization

12.8m25.9m101.1m34.4m68.6m101.1m

Cash From Operating Activities

10.7m1.7m115.0m29.7m60.6m115.0m

Purchases of PP&E

(4.3m)(8.5m)(10.8m)(3.4m)(8.5m)(10.8m)
USDFY, 2016

Debt/Equity

1.5 x

Debt/Assets

0.4 x

Financial Leverage

4.1 x
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Mitel Operating Metrics

Mitel's Users was reported to be 70 m in Q3, 2018.
FY, 2016Q2, 2017FY, 2017Q1, 2018Q2, 2018Q3, 2018

Channel Partners

2 k4 k

Countries

100 100

Patents and Patent Applications

1.60 k1.60 k

Users

60 m60 m70 m70 m70 m70 m
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Mitel Acquisitions / Subsidiaries

Company NameDateDeal Size
ShoreTelJuly 27, 2017$430 m
MavenirMarch 02, 2015$560 m
OAISYSMarch 04, 2014
Aastra TechnologiesNovember 11, 2013
prairieFyre SoftwareJune 17, 2013
Aastra Telecom Australia (PTY) Limited
Aastra Telecom Europe A/S
Aastra Telecom Portugal S.A.
Aastra Telecom SDN. BHD.
Aastra Telecom (UK) Limited
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Mitel Revenue Breakdown

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Mitel revenue breakdown by business segment: 83.4% from Enterprise and 16.6% from Cloud

Mitel Cybersecurity Score

Cybersecurity ratingPremium dataset

C

77/100

SecurityScorecard logo

Mitel Environment, Social & Governance (ESG) Ratings

CSRHub ESG ratingPremium dataset

40-49

out of 100

CSRHub logo

Mitel Online and Social Media Presence

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Mitel News and Updates

Mitel Certifies Cares IVR, Welcomes CenturionCARES Into Mitel Solutions Alliance

OLDSMAR, Fla., Sept. 9, 2020 /PRNewswire/ -- Tampa-based CenturionCARES has earned the coveted Mitel-Compatible Test (MCT) certification for its CARES Communications Platform (ACD, IVR). Today's announcement builds upon the recent momentum for the industry's foremost innovator of...

IVR System Market Is Thriving Worldwide with Convergys Crop, Dialogic Corporation, Mitel Networks Corporation

Get an extensive IVR System Market analysis of the dominant vendors, their latest products and services, and the competitive landscape of the industry. Posted via Industry Today. Follow us on Twitter @IndustryToday

Mitel Frequently Asked Questions

  • When was Mitel founded?

    Mitel was founded in 1972.

  • Who are Mitel key executives?

    Mitel's key executives are Mary T. McDowell, Tarun Loomba and Billie Hartless.

  • How many employees does Mitel have?

    Mitel has 3,890 employees.

  • What is Mitel revenue?

    Latest Mitel annual revenue is $1.1 b.

  • What is Mitel revenue per employee?

    Latest Mitel revenue per employee is $272.3 k.

  • Who are Mitel competitors?

    Competitors of Mitel include Ooma, Alcatel-Lucent Enterprise and Avaya.

  • Where is Mitel headquarters?

    Mitel headquarters is located at 1146 N Alma School Rd, Mesa.

  • Where are Mitel offices?

    Mitel has offices in Mesa, Atlanta, Austin, Chicago and in 51 other locations.

  • How many offices does Mitel have?

    Mitel has 56 offices.