OverviewSuggest Edit

Zoom (also known as Zoom Video Communications) is a technology company that operates a video conferencing platform. Its software enables teams to host internal video conferences and external webinars with various features such as a waiting room, Q&A function, and a live chat feed. The company enables integration between its product and various other enterprise tools such as Slack and Microsoft Outlook.

TypePublic
Founded2011
HQSan Jose, CA, US
Websitezoom.us
Employee Ratings4.8
Overall CultureA+

Latest Updates

Employees (est.) (Apr 2021)5,059(+78%)
Job Openings625
Revenue (FY, 2021)$2.7 B(+326%)
Share Price (Jul 2021)$353
Cybersecurity ratingAMore

Key People/Management at Zoom

Eric S. Yuan

Eric S. Yuan

Founder & Chief Executive Officer, Board Member
Janine Pelosi

Janine Pelosi

Chief Marketing Officer
Aparna Bawa

Aparna Bawa

Chief Operating Officer & Interim Chief Legal Officer
Kelly Steckelberg

Kelly Steckelberg

Chief Financial Officer
Ryan Azus

Ryan Azus

Chief Revenue Officer
Brendan Ittelson

Brendan Ittelson

Chief Technology Officer
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Zoom Office Locations

Zoom has offices in San Jose, Alpharetta, Denver, Overland Park and in 10 other locations
San Jose, CA, US (HQ)
55 Almaden Blvd
Alpharetta, GA, US
8000 Avalon Boulevard
Denver, CO, US
7601 E Technology Way
Overland Park, KS, US
6501 College Blvd #120
Santa Barbara, CA, US
420 E Carrillo St
Sydney, AU
Capita Centre, Level 1/9 Castlereagh St
Show all (14)

Zoom Financials and Metrics

Zoom Revenue

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View revenue for all periods
Zoom's revenue was reported to be $2.65 b in FY, 2021 which is a 325.8% increase from the previous period.
USD

Revenue (Q1, 2022)

956.2m

Gross profit (Q1, 2022)

691.2m

Gross profit margin (Q1, 2022), %

72.3%

Net income (Q1, 2022)

227.5m

EBIT (Q1, 2022)

226.3m

Market capitalization (21-Jul-2021)

104.0b

Closing stock price (21-Jul-2021)

353.0

Cash (30-Apr-2021)

1.6b

EV

102.5b
Zoom's current market capitalization is $104 b.
Annual
USDFY, 2018FY, 2019FY, 2020FY, 2021

Revenue

151.5m330.5m622.7m2.7b

Revenue growth, %

149%118%88%326%

Cost of goods sold

30.8m61.0m115.4m822.0m

Gross profit

120.7m269.5m507.3m1.8b
Quarterly
USDQ1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020Q1, 2021Q2, 2021Q3, 2021Q1, 2022

Revenue

60.1m74.5m90.1m122.0m145.8m166.6m328.2m663.5m777.2m956.2m

Cost of goods sold

11.7m13.0m16.8m24.1m27.9m30.8m103.7m192.3m258.7m265.0m

Gross profit

48.4m61.6m73.3m97.9m117.9m135.7m224.5m471.2m518.5m691.2m

Gross profit Margin, %

81%83%81%80%81%81%68%71%67%72%
Annual
USDFY, 2018FY, 2019FY, 2020FY, 2021

Cash

36.1m63.6m283.1m2.2b

Accounts Receivable

24.5m63.6m120.4m294.7m

Prepaid Expenses

116.8m

Current Assets

183.2m276.7m1.1b4.8b
Quarterly
USDQ1, 2020Q2, 2020Q3, 2020Q1, 2021Q2, 2021Q3, 2021Q1, 2022

Cash

629.8m213.9m230.9m488.7m748.9m730.5m1.6b

Accounts Receivable

78.9m95.7m95.8m257.5m295.3m280.9m366.3m

Prepaid Expenses

136.3m

Current Assets

866.3m916.1m1.0b1.8b2.2b2.6b5.3b
Annual
USDFY, 2018FY, 2019FY, 2020FY, 2021

Net Income

(3.8m)7.6m25.3m672.3m

Depreciation and Amortization

2.8m7.0m16.4m28.9m

Accounts Payable

1.3m832.0k(2.0m)3.5m

Cash From Operating Activities

19.4m51.3m151.9m1.5b
Quarterly
USDQ1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020Q1, 2021Q2, 2021Q3, 2021Q1, 2022

Net Income

(1.3m)2.5m1.9m2.2m7.8m10.0m27.1m213.1m411.7m227.5m

Depreciation and Amortization

1.2m2.6m4.5m3.3m7.2m11.6m5.3m11.8m19.4m10.7m

Accounts Payable

786.0k(206.0k)369.0k4.4m(2.8m)(1.1m)1.8m10.9m8.8m1.6m

Cash From Operating Activities

2.8m17.1m35.3m22.2m53.4m115.3m259.0m660.3m1.1b533.3m
USDFY, 2018

Revenue/Employee

322.3k

Financial Leverage

1.6 x
Show all financial metrics

Zoom Operating Metrics

Zoom's Monthly Active Users was reported to be 12.9 m in FY, 2020.
FY, 2018Q1, 2019Q2, 2019Q3, 2019FY, 2019Q1, 2020Q2, 2020Q3, 2020FY, 2020Q1, 2021Q2, 2021Q3, 2021

Enterprise Customers (10+ Employees)

25.8 k31.5 k37.2 k44.4 k50.8 k58.5 k66.3 k74.1 k81.9 k265.4 k370.2 k433.7 k

Customers ($100k+ Trailing 12 Months Revenue)

1431842282773444054665466417699881.29 k

Countries

180240

Monthly Active Users

12.92 m
Show all operating metrics

Zoom Acquisitions / Subsidiaries

Company NameDateDeal Size
KitesJune 29, 2021
KeybaseMay 07, 2020
Keybase LLC
Saasbee Inc. (Hefei) Ltd.
SaasBee Software (Hangzhou) Co., Ltd.
Zoom Video Communications Hong Kong LTDZoom Video Communications (Shanghai) Co., Ltd.
Zoom Video Communications (Shanghai) Co., Ltd.
Zoom Video Communications (Suzhou) Inc.
Zoom Voice Communications, Inc.
ZVC Australia PTY LTD
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Zoom Revenue Breakdown

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Zoom revenue breakdown by geographic segment: 12.6% from APAC, 69.1% from Americas and 18.4% from EMEA

Zoom Cybersecurity Score

Cybersecurity ratingPremium dataset

A

90/100

SecurityScorecard logo

Zoom Online and Social Media Presence

Embed Graph

Zoom Company Culture

  • Overall Culture

    A+

    90/100

  • CEO Rating

    A+

    98/100

  • Compensation

    A+

    92/100

  • Diversity

    A+

    90/100

Learn more on Comparably

Zoom News and Updates

Finetech Consultancy teams up with Zoom

In an effort to grow Zoom Video Communication Inc.’s presence in Sri Lanka and the Maldives, pioneering information technology company Finetech Consultancy (Pvt) Ltd (FCPL), teamed up with the leading video communications provider to offer a seamless communications and collaboration experience for u…

Zoom to Acquire Five9 and Build the Customer Engagement Platform of the Future

As Zoom’s CEO, I am excited to announce that we’ve reached an agreement to acquire Five9, a leading provider of the intelligent cloud contact center. Additional details about this news are available in our press release.

In-person shopping from your couch? Brauz partners with Zoom to offer virtual shopping appointments

Australian omnichannel experience platform Brauz has expanded its offerings to allow customers to shop in physical stores from their own homes via Zoom, helping retailers struggling with lockdown and restrictions to sell direct to their audience.

Zoom to Acquire Kites GmbH

Zoom Video Communications, Inc. announced it has signed a definitive agreement to acquire Karlsruhe Information Technology Solutions – Kites GmbH (“Kites”), a start-up dedicated to developing real-time Machine Translation (“MT”) solutions. The terms of the transaction were not disclosed.

Zoom nabs Microsoft’s Ricky Kapur as new APAC leader

Zoom Video Communications has hired former Microsoft Asia Pacific (APAC) vice president of sales and marketing operations Ricky Kapur as its new head of APAC.

DTEN And Zoom Partner At ISE 2021 Exhibition

The best in video-first technology will be located in one place this week at Integrated Systems Europe 2021 (ISE) conference: DTEN and Zoom will share exhibit space at the conference on June 23-24 in London.
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Zoom Blogs

Cvent’s Head-to-Head Match Up Showed Why Zoom Is the Industry Leader

Check out our case study on Cvent, the leading meetings, events, and hospitality management technology provider with nearly 4,000 employees, 25,000 customers, and 300,000 users worldwide. Before switching to Zoom, Cvent’s technology team had explored a variety of different video conferencing tools, …

Zoom Customers Share the Love: TrustRadius Most Loved 2019 Award

Happy Valentine’s Day to our customers – we love you! On this special day, we are excited to share that Zoom was the only web conferencing software that received a Most Loved 2019 award by TrustRadius. The TrustRadius Love Report analyzed 168,000+ reviews of 4,185 products across 421 categories to d…

Total Expert Zooms to 15X More Meeting Minutes & Half the Support Tickets

Check out our case study on Total Expert, a platform that allows financial services professionals to collaborate and grow their businesses. Their services include contact management, lead capture apps, print marketing, and single property sites. Total Expert’s team tried a few video communications t…

Best-of-Breed Means Best-of-Experience for Your Users

Best-of-breed is the concept that several solutions working closely together can create a better experience for end users and IT teams than a single-vendor solution. At Zoom, we subscribe to this school of thought. Sure, we provide a comprehensive video-first unified communications platform, but we …

Zoom is the Only Fastest Growing & Most Popular App – Okta Businesses @ Work 2019

Okta’s annual Businesses @ Work 2019 Report provides an in-depth look into how organizations and people work today — breaking down the latest trends across workforces. It explores employees, partners, contractors, customers, as well as the apps and services they use to be productive. This year, Zoom…

Zoom Recognized as a 2019 Top Rated Web Conferencing Software Winner By TrustRadius

Zoom is excited to announce that we have been awarded the 2019 Top Rated Web Conferencing Software by TrustRadius again this year!  Each month, about 400,000 B2B technology buyers use over 120,000 verified reviews and ratings on TrustRadius.com to make informed purchasing decisions. Since they launc…
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Zoom Frequently Asked Questions

  • When was Zoom founded?

    Zoom was founded in 2011.

  • Who are Zoom key executives?

    Zoom's key executives are Eric S. Yuan, Janine Pelosi and Aparna Bawa.

  • How many employees does Zoom have?

    Zoom has 5,059 employees.

  • What is Zoom revenue?

    Latest Zoom annual revenue is $2.7 b.

  • What is Zoom revenue per employee?

    Latest Zoom revenue per employee is $524.1 k.

  • Who are Zoom competitors?

    Competitors of Zoom include ON24, Viber and RingCentral.

  • Where is Zoom headquarters?

    Zoom headquarters is located at 55 Almaden Blvd, San Jose.

  • Where are Zoom offices?

    Zoom has offices in San Jose, Alpharetta, Denver, Overland Park and in 10 other locations.

  • How many offices does Zoom have?

    Zoom has 14 offices.