OverviewSuggest Edit

Zoom (also known as Zoom Video Communications) is a technology company that operates a video conferencing platform. Its software enables teams to host internal video conferences and external webinars with various features such as a waiting room, Q&A function, and a live chat feed. The company enables integration between its product and various other enterprise tools such as Slack and Microsoft Outlook.
TypePublic
Founded2011
HQSan Jose, CA, US
Websitezoom.us
Employee Ratings4.3
Overall CultureA+

Latest Updates

Employees (est.) (Oct 2021)6,269(+10%)
Job Openings561
Revenue (FY, 2022)$4.1 B(+55%)
Share Price (Apr 2022)$97.6
Cybersecurity ratingAMore
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Key People/Management at Zoom

Eric S. Yuan

Eric S. Yuan

Founder, Chief Executive Officer, Board Member
Janine Pelosi

Janine Pelosi

Chief Marketing Officer
Aparna Bawa

Aparna Bawa

Chief Operating Officer, Interim Chief Legal Officer
Kelly Steckelberg

Kelly Steckelberg

Chief Financial Officer
Ryan Azus

Ryan Azus

Chief Revenue Officer
Brendan Ittelson

Brendan Ittelson

Chief Technology Officer
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Zoom Office Locations

Zoom has offices in San Jose, Denver, Overland Park, Sydney and in 2 other locations
San Jose, CA, US (HQ)
55 Almaden Blvd
Denver, CO, US
7601 E Technology Way
Overland Park, KS, US
6501 College Blvd #120
Sydney, AU
Level 1/9 Castlereagh St
Tokyo, JP
Hibiya Park Front 19-F, 2-1-6 Uchisaiwaicho, Chiyoda-ku
Amsterdam, NL
Locatellikade 1
Show all (6)

Zoom Financials and Metrics

Zoom Revenue

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Zoom's revenue was reported to be $4.1 b in FY, 2022
USD

Revenue (FY, 2022)

4.1b

Gross profit (FY, 2022)

3.0b

Gross profit margin (FY, 2022), %

74.3%

Net income (FY, 2022)

1.4b

EBIT (FY, 2022)

1.1b

Market capitalization (27-Apr-2022)

29.1b

Closing stock price (27-Apr-2022)

97.6

Cash (31-Oct-2021)

1.3b

EV

27.8b
Zoom's current market capitalization is $29.1 b.
Annual
USDFY, 2020FY, 2021FY, 2022

Revenue

622.7m2.7b4.1b

Revenue growth, %

88%326%

Cost of goods sold

115.4m822.0m1.1b

Gross profit

507.3m1.8b3.0b
Quarterly
USDQ1, 2020Q2, 2020Q3, 2020Q1, 2021Q2, 2021Q3, 2021Q1, 2022Q2, 2022Q3, 2022

Revenue

122.0m145.8m166.6m328.2m663.5m777.2m956.2m1.0b1.1b

Cost of goods sold

24.1m27.9m30.8m103.7m192.3m258.7m265.0m261.3m271.0m

Gross profit

97.9m117.9m135.7m224.5m471.2m518.5m691.2m760.2m779.8m

Gross profit Margin, %

80%81%81%68%71%67%72%74%74%
Annual
USDFY, 2019FY, 2020FY, 2021

Cash

63.6m283.1m2.2b

Accounts Receivable

63.6m120.4m294.7m

Prepaid Expenses

22.3m60.7m

Current Assets

276.7m1.1b4.8b
Quarterly
USDQ1, 2020Q2, 2020Q3, 2020Q1, 2021Q2, 2021Q3, 2021Q1, 2022Q2, 2022Q3, 2022

Cash

629.8m213.9m230.9m488.7m748.9m730.5m1.6b1.9b1.3b

Accounts Receivable

78.9m95.7m95.8m257.5m295.3m280.9m366.3m395.3m377.9m

Prepaid Expenses

21.3m64.3m54.9m46.1m74.0m87.4m96.1m

Current Assets

866.3m916.1m1.0b1.8b2.2b2.6b5.3b5.8b6.1b
Annual
USDFY, 2019FY, 2020FY, 2021

Net Income

7.6m25.3m672.3m

Depreciation and Amortization

7.0m16.4m28.9m

Accounts Payable

832.0k(2.0m)3.5m

Cash From Operating Activities

51.3m151.9m1.5b
Quarterly
USDQ1, 2020Q2, 2020Q3, 2020Q1, 2021Q2, 2021Q3, 2021Q1, 2022Q2, 2022Q3, 2022

Net Income

2.2m7.8m10.0m27.1m213.1m411.7m227.5m544.6m885.0m

Depreciation and Amortization

3.3m7.2m11.6m5.3m11.8m19.4m10.7m22.7m35.3m

Accounts Payable

4.4m(2.8m)(1.1m)1.8m10.9m8.8m1.6m44.0m12.1m

Cash From Operating Activities

22.2m53.4m115.3m259.0m660.3m1.1b533.3m1.0b1.4b
USDFY, 2019

Financial Leverage

2.3 x
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Zoom Operating Metrics

Zoom's Daily Active Users was reported to be 200 m in Mar, 2020.
FY, 2019Q1, 2020Q2, 2020Q3, 2020FY, 2020Mar, 2020Q1, 2021Q2, 2021Q3, 2021FY, 2021Q1, 2022Q2, 2022Q3, 2022

Enterprise Customers (10+ Employees)

50.8 k58.5 k66.3 k74.1 k81.9 k265.4 k370.2 k433.7 k467.1 k497 k504.9 k512.1 k

Customers ($100k+ Trailing 12 Months Revenue)

3444054665466417699881.29 k1.64 k2 k2.28 k2.51

Countries

180240

Daily Active Users

200 m
Show all operating metrics

Zoom Acquisitions / Subsidiaries

Company NameDateDeal Size
KitesJuly 01, 2021
KeybaseMay 07, 2020$42.9 m
Keybase LLC
Saasbee Inc. (Hefei) Ltd.
SaasBee Software (Hangzhou) Co., Ltd.
Zoom Video Communications Hong Kong LTD
Zoom Video Communications (Shanghai) Co., Ltd.
Zoom Video Communications (Suzhou) Inc.
Zoom Voice Communications, Inc.
ZVC Australia PTY LTD
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Zoom Revenue Breakdown

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Zoom revenue breakdown by geographic segment: 13.8% from APAC, 66.7% from Americas and 19.5% from EMEA

Zoom Cybersecurity Score

Cybersecurity ratingPremium dataset

A

93/100

SecurityScorecard logo

Zoom Online and Social Media Presence

Embed Graph

Zoom Company Culture

  • Overall Culture

    A+

    90/100

  • CEO Rating

    A+

    98/100

  • Compensation

    A+

    92/100

  • Diversity

    A+

    90/100

Learn more on Comparably

Zoom News and Updates

Zoom: autoridades alemãs aconselham governo a não usar o app

O governo do estado de Hamburgo, na Alemanha, foi aconselhado a parar de usar como ferramenta de trabalho o Zoom, aplicativo de videoconferência que ganhou notoriedade em todo o mundo desde o início da pandemia do novo coronavírus. A sugestão foi dada nessa segunda-feira (16) pela Agência de Proteçã…

Zoom Launches Telehealth Mobile Browser

Online video conferencing provider Zoom announced this week that it is launching a mobile browser that will allow users to join secure telehealth appointments without downloading the app.

Wrike Teams Up With Zoom To Improve Real-Time Collaboration

Wrike, the most intelligent and versatile collaborative work management platform, now part of Citrix, today announced the immediate availability of the Actionable Meetings by Wrike app for Zoom.

Zoom will owe you $15 after lawsuit for lying about encryption

Last year, Zoom was hit by a class-action lawsuit for lying about offering complete end-to-end encryption for Zoom calls.

Zoom Agrees to Settle User Privacy Lawsuit for $85 Million

Zoom Video Communications (ZM) - Get Report on Saturday reached a preliminary settlement on a user privacy lawsuit, agreeing to pay $85 million and improve its security and privacy practices.

Tata Teleservices, Zoom partner to provide bundled communication services

Digital services provider Tata Teleservices has teamed up with Zoom Video Communications to offer an intuitive, scalable, and secure communications solution to enterprises and individual customers.
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Zoom Blogs

Cvent’s Head-to-Head Match Up Showed Why Zoom Is the Industry Leader

Check out our case study on Cvent, the leading meetings, events, and hospitality management technology provider with nearly 4,000 employees, 25,000 customers, and 300,000 users worldwide. Before switching to Zoom, Cvent’s technology team had explored a variety of different video conferencing tools, …

Zoom Customers Share the Love: TrustRadius Most Loved 2019 Award

Happy Valentine’s Day to our customers – we love you! On this special day, we are excited to share that Zoom was the only web conferencing software that received a Most Loved 2019 award by TrustRadius. The TrustRadius Love Report analyzed 168,000+ reviews of 4,185 products across 421 categories to d…

Total Expert Zooms to 15X More Meeting Minutes & Half the Support Tickets

Check out our case study on Total Expert, a platform that allows financial services professionals to collaborate and grow their businesses. Their services include contact management, lead capture apps, print marketing, and single property sites. Total Expert’s team tried a few video communications t…

Best-of-Breed Means Best-of-Experience for Your Users

Best-of-breed is the concept that several solutions working closely together can create a better experience for end users and IT teams than a single-vendor solution. At Zoom, we subscribe to this school of thought. Sure, we provide a comprehensive video-first unified communications platform, but we …

Zoom is the Only Fastest Growing & Most Popular App – Okta Businesses @ Work 2019

Okta’s annual Businesses @ Work 2019 Report provides an in-depth look into how organizations and people work today — breaking down the latest trends across workforces. It explores employees, partners, contractors, customers, as well as the apps and services they use to be productive. This year, Zoom…

Zoom Recognized as a 2019 Top Rated Web Conferencing Software Winner By TrustRadius

Zoom is excited to announce that we have been awarded the 2019 Top Rated Web Conferencing Software by TrustRadius again this year!  Each month, about 400,000 B2B technology buyers use over 120,000 verified reviews and ratings on TrustRadius.com to make informed purchasing decisions. Since they launc…
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Zoom Frequently Asked Questions

  • When was Zoom founded?

    Zoom was founded in 2011.

  • Who are Zoom key executives?

    Zoom's key executives are Eric S. Yuan, Janine Pelosi and Aparna Bawa.

  • How many employees does Zoom have?

    Zoom has 6,269 employees.

  • What is Zoom revenue?

    Latest Zoom annual revenue is $4.1 b.

  • What is Zoom revenue per employee?

    Latest Zoom revenue per employee is $654 k.

  • Who are Zoom competitors?

    Competitors of Zoom include ON24, Viber and RingCentral.

  • Where is Zoom headquarters?

    Zoom headquarters is located at 55 Almaden Blvd, San Jose.

  • Where are Zoom offices?

    Zoom has offices in San Jose, Denver, Overland Park, Sydney and in 2 other locations.

  • How many offices does Zoom have?

    Zoom has 6 offices.