OverviewSuggest Edit

Zoom Video Communications is a company operating a video conferencing platform. It is designed for video, phone, content sharing, and chat, The platform runs across mobile devices, desktops, telephones, and room systems.

TypePublic
Founded2011
HQSan Jose, CA, US
Websitezoom.us
Employee Ratings4.8
Overall CultureA+

Latest Updates

Employees (est.) (Apr 2020)2,854(+13%)
Job Openings623
Revenue (FY, 2021)$2.7 B(+326%)
Share Price (Apr 2021)$336.9(+3%)
Cybersecurity ratingAMore

Key People/Management at Zoom

Eric S. Yuan

Eric S. Yuan

Founder & Chief Executive Officer and Director
Janine Pelosi

Janine Pelosi

Chief Marketing Officer
Aparna Bawa

Aparna Bawa

Chief Operating Officer & Interim Chief Legal Officer
Kelly Steckelberg

Kelly Steckelberg

Chief Financial Officer
Ryan Azus

Ryan Azus

Chief Revenue Officer
Brendan Ittelson

Brendan Ittelson

Chief Technology Officer
Show more

Zoom Office Locations

Zoom has offices in San Jose, Alpharetta, Denver, Leawood and in 7 other locations
San Jose, CA, US (HQ)
55 Almaden Blvd
Alpharetta, GA, US
3625 Brookside Pkwy 4th Floor
Denver, CO, US
7601 E Technology Way
Leawood, KS, US
6601 College Blvd #120
Santa Barbara, CA, US
420 E Carrillo St
Sydney, AU
Capita Centre, Level 1/9 Castlereagh St
Show all (11)

Zoom Financials and Metrics

Zoom Revenue

Embed Graph
View revenue for all periods
Zoom's revenue was reported to be $2.65 b in FY, 2021
USD

Revenue (FY, 2021)

2.7b

Gross profit (FY, 2021)

1.8b

Gross profit margin (FY, 2021), %

69%

Net income (FY, 2021)

672.3m

EBIT (FY, 2021)

659.8m

Market capitalization (23-Apr-2021)

97.3b

Closing stock price (23-Apr-2021)

336.9

Cash (31-Jan-2021)

2.2b

EV

95.1b
Zoom's current market capitalization is $97.3 b.
Annual
USDFY, 2018FY, 2019FY, 2020FY, 2021

Revenue

151.5m330.5m622.7m2.7b

Revenue growth, %

149%118%88%

Cost of goods sold

30.8m61.0m115.4m822.0m

Gross profit

120.7m269.5m507.3m1.8b
Quarterly
USDQ1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020Q1, 2021Q2, 2021Q3, 2021

Revenue

60.1m74.5m90.1m122.0m145.8m166.6m328.2m663.5m777.2m

Cost of goods sold

11.7m13.0m16.8m24.1m27.9m30.8m103.7m192.3m258.7m

Gross profit

48.4m61.6m73.3m97.9m117.9m135.7m224.5m471.2m518.5m

Gross profit Margin, %

81%83%81%80%81%81%68%71%67%
Annual
USDFY, 2018FY, 2019FY, 2020FY, 2021

Cash

36.1m63.6m283.1m2.2b

Accounts Receivable

24.5m63.6m120.4m294.7m

Prepaid Expenses

116.8m

Current Assets

183.2m276.7m1.1b4.8b
Quarterly
USDQ1, 2020Q2, 2020Q3, 2020Q1, 2021Q2, 2021Q3, 2021

Cash

629.8m213.9m230.9m488.7m748.9m730.5m

Accounts Receivable

78.9m95.7m95.8m257.5m295.3m280.9m

Current Assets

866.3m916.1m1.0b1.8b2.2b2.6b

PP&E

41.7m52.0m53.8m60.5m91.3m108.1m
Annual
USDFY, 2018FY, 2019FY, 2020FY, 2021

Net Income

(3.8m)7.6m25.3m672.3m

Depreciation and Amortization

2.8m7.0m16.4m28.9m

Accounts Payable

1.3m832.0k(2.0m)3.5m

Cash From Operating Activities

19.4m51.3m151.9m1.5b
Quarterly
USDQ1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020Q1, 2021Q2, 2021Q3, 2021

Net Income

(1.3m)2.5m1.9m2.2m7.8m10.0m27.1m213.1m411.7m

Depreciation and Amortization

1.2m2.6m4.5m3.3m7.2m11.6m5.3m11.8m19.4m

Accounts Payable

786.0k(206.0k)369.0k4.4m(2.8m)(1.1m)1.8m10.9m8.8m

Cash From Operating Activities

2.8m17.1m35.3m22.2m53.4m115.3m259.0m660.3m1.1b
USDFY, 2018

Revenue/Employee

322.3k

Financial Leverage

1.6 x
Show all financial metrics

Zoom Operating Metrics

Zoom's Monthly Active Users was reported to be 12.9 m in FY, 2020.
FY, 2018Q1, 2019Q2, 2019Q3, 2019FY, 2019Q1, 2020Q2, 2020Q3, 2020FY, 2020Q1, 2021Q2, 2021Q3, 2021

Enterprise Customers (10+ Employees)

25.8 k31.5 k37.2 k44.4 k50.8 k58.5 k66.3 k74.1 k81.9 k265.4 k370.2 k433.7 k

Customers ($100k+ Trailing 12 Months Revenue)

1431842282773444054665466417699881.29 k

Countries

180240

Monthly Active Users

12.92 m
Show all operating metrics

Zoom Acquisitions / Subsidiaries

Company NameDateDeal Size
KeybaseMay 07, 2020
Saasbee Inc. (Hefei) Ltd.
SaasBee Software (Hangzhou) Co., Ltd.
Zoom Video Communications (Suzhou) Inc.
Zoom Voice Communications
ZVC – AUSTRALIA PTY LTD
ZVC JAPAN KK
ZVC NETHERLANDS B.V.
ZVC UK LTD

Zoom Revenue Breakdown

Embed Graph

Zoom revenue breakdown by geographic segment: 11.4% from EMEA, 8.2% from APAC and 80.4% from Americas

Zoom Cybersecurity Score

Cybersecurity ratingPremium dataset

A

91/100

SecurityScorecard logo

Zoom Environment, Social & Governance (ESG) Ratings

CSRHub ESG ratingPremium dataset

40-49

out of 100

CSRHub logo

Zoom Online and Social Media Presence

Embed Graph

Zoom Company Culture

  • Overall Culture

    A+

    90/100

  • CEO Rating

    A+

    98/100

  • Compensation

    A+

    92/100

  • Diversity

    A+

    90/100

Learn more on Comparably

Zoom News and Updates

Talkdesk Teams Up with Zoom to Unify Contact Center Collaboration

Talkdesk, Inc., the leading cloud contact center for innovative enterprises, today announced a deeper integration with Zoom Video Communications, Inc. to deliver enhanced customer experiences for contact centers.

Zoom launches $100 mln fund to invest in apps using its technology

Zoom Video Communications Inc on Monday said it has created a $100 million fund to invest in startup software companies that build apps using its technology.

3CLogic Announces Cloud Contact Center Integration for Zoom

3CLogic, the premier voice-enabling solution and cloud contact center platform, announced its latest integration with Zoom

Zoom Video Adds Conferencing Features as Offices Reopen

Zoom Video on Wednesday unveiled a slew of changes to its virtual conference rooms to address the economic recovery from the pandemic and the changes in business meetings that have occurred

Zoom announces new software-hardware integrations for its hybrid conference rooms

Today Zoom is announcing a new set of software-hardware integrations for its Zoom Rooms, including dashboard viewing of real-time people count data and a contactless virtual receptionist mode to help facilitate enterprises’ transition to hybrid work
Show more

Zoom Blogs

Cvent’s Head-to-Head Match Up Showed Why Zoom Is the Industry Leader

Check out our case study on Cvent, the leading meetings, events, and hospitality management technology provider with nearly 4,000 employees, 25,000 customers, and 300,000 users worldwide. Before switching to Zoom, Cvent’s technology team had explored a variety of different video conferencing tools, …

Zoom Customers Share the Love: TrustRadius Most Loved 2019 Award

Happy Valentine’s Day to our customers – we love you! On this special day, we are excited to share that Zoom was the only web conferencing software that received a Most Loved 2019 award by TrustRadius. The TrustRadius Love Report analyzed 168,000+ reviews of 4,185 products across 421 categories to d…

Total Expert Zooms to 15X More Meeting Minutes & Half the Support Tickets

Check out our case study on Total Expert, a platform that allows financial services professionals to collaborate and grow their businesses. Their services include contact management, lead capture apps, print marketing, and single property sites. Total Expert’s team tried a few video communications t…

Best-of-Breed Means Best-of-Experience for Your Users

Best-of-breed is the concept that several solutions working closely together can create a better experience for end users and IT teams than a single-vendor solution. At Zoom, we subscribe to this school of thought. Sure, we provide a comprehensive video-first unified communications platform, but we …

Zoom is the Only Fastest Growing & Most Popular App – Okta Businesses @ Work 2019

Okta’s annual Businesses @ Work 2019 Report provides an in-depth look into how organizations and people work today — breaking down the latest trends across workforces. It explores employees, partners, contractors, customers, as well as the apps and services they use to be productive. This year, Zoom…

Zoom Recognized as a 2019 Top Rated Web Conferencing Software Winner By TrustRadius

Zoom is excited to announce that we have been awarded the 2019 Top Rated Web Conferencing Software by TrustRadius again this year!  Each month, about 400,000 B2B technology buyers use over 120,000 verified reviews and ratings on TrustRadius.com to make informed purchasing decisions. Since they launc…
Show more

Zoom Frequently Asked Questions

  • When was Zoom founded?

    Zoom was founded in 2011.

  • Who are Zoom key executives?

    Zoom's key executives are Eric S. Yuan, Janine Pelosi and Aparna Bawa.

  • How many employees does Zoom have?

    Zoom has 2,854 employees.

  • What is Zoom revenue?

    Latest Zoom annual revenue is $2.7 b.

  • What is Zoom revenue per employee?

    Latest Zoom revenue per employee is $929 k.

  • Who are Zoom competitors?

    Competitors of Zoom include ON24, Viber and RingCentral.

  • Where is Zoom headquarters?

    Zoom headquarters is located at 55 Almaden Blvd, San Jose.

  • Where are Zoom offices?

    Zoom has offices in San Jose, Alpharetta, Denver, Leawood and in 7 other locations.

  • How many offices does Zoom have?

    Zoom has 11 offices.