OverviewSuggest Edit
Zoom (also known as Zoom Video Communications) is a technology company that operates a video conferencing platform. Its software enables teams to host internal video conferences and external webinars with various features such as a waiting room, Q&A function, and a live chat feed. The company enables integration between its product and various other enterprise tools such as Slack and Microsoft Outlook.
| Type | Public | |
| Founded | 2011 | |
| HQ | San Jose, CA, US | Map |
| Website | zoom.us | |
| Employee Ratings | More | |
| Overall Culture | A+ | More |
Key People/Management at Zoom
Eric S. Yuan
Founder & Chief Executive Officer, Board Member
Janine Pelosi
Chief Marketing Officer
Aparna Bawa
Chief Operating Officer & Interim Chief Legal Officer
Kelly Steckelberg
Chief Financial Officer
Ryan Azus
Chief Revenue Officer
Brendan Ittelson
Chief Technology Officer
Zoom Office Locations
Zoom has offices in San Jose, Alpharetta, Denver, Overland Park and in 10 other locations
San Jose, CA, US (HQ)
55 Almaden Blvd
Alpharetta, GA, US
8000 Avalon Boulevard
Denver, CO, US
7601 E Technology Way
Overland Park, KS, US
6501 College Blvd #120
Santa Barbara, CA, US
420 E Carrillo St
Sydney, AU
Capita Centre, Level 1/9 Castlereagh St
Zoom Financials and Metrics
Zoom Revenue
Zoom's revenue was reported to be $2.65 b in FY, 2021 which is a 325.8% increase from the previous period.
| USD | |
|---|---|
Revenue (Q1, 2022) | 956.2m |
Gross profit (Q1, 2022) | 691.2m |
Gross profit margin (Q1, 2022), % | 72.3% |
Net income (Q1, 2022) | 227.5m |
EBIT (Q1, 2022) | 226.3m |
Market capitalization (21-Jul-2021) | 104.0b |
Closing stock price (21-Jul-2021) | 353.0 |
Cash (30-Apr-2021) | 1.6b |
EV | 102.5b |
Zoom's current market capitalization is $104 b.
Annual
Quarterly
| USD | Q1, 2019 | Q2, 2019 | Q3, 2019 | Q1, 2020 | Q2, 2020 | Q3, 2020 | Q1, 2021 | Q2, 2021 | Q3, 2021 | Q1, 2022 |
|---|---|---|---|---|---|---|---|---|---|---|
Revenue | 60.1m | 74.5m | 90.1m | 122.0m | 145.8m | 166.6m | 328.2m | 663.5m | 777.2m | 956.2m |
Cost of goods sold | 11.7m | 13.0m | 16.8m | 24.1m | 27.9m | 30.8m | 103.7m | 192.3m | 258.7m | 265.0m |
Gross profit | 48.4m | 61.6m | 73.3m | 97.9m | 117.9m | 135.7m | 224.5m | 471.2m | 518.5m | 691.2m |
Gross profit Margin, % | 81% | 83% | 81% | 80% | 81% | 81% | 68% | 71% | 67% | 72% |
Annual
Annual
Quarterly
| USD | Q1, 2019 | Q2, 2019 | Q3, 2019 | Q1, 2020 | Q2, 2020 | Q3, 2020 | Q1, 2021 | Q2, 2021 | Q3, 2021 | Q1, 2022 |
|---|---|---|---|---|---|---|---|---|---|---|
Net Income | (1.3m) | 2.5m | 1.9m | 2.2m | 7.8m | 10.0m | 27.1m | 213.1m | 411.7m | 227.5m |
Depreciation and Amortization | 1.2m | 2.6m | 4.5m | 3.3m | 7.2m | 11.6m | 5.3m | 11.8m | 19.4m | 10.7m |
Accounts Payable | 786.0k | (206.0k) | 369.0k | 4.4m | (2.8m) | (1.1m) | 1.8m | 10.9m | 8.8m | 1.6m |
Cash From Operating Activities | 2.8m | 17.1m | 35.3m | 22.2m | 53.4m | 115.3m | 259.0m | 660.3m | 1.1b | 533.3m |
| USD | FY, 2018 |
|---|---|
Revenue/Employee | 322.3k |
Financial Leverage | 1.6 x |
Zoom Operating Metrics
Zoom's Monthly Active Users was reported to be 12.9 m in FY, 2020.
| FY, 2018 | Q1, 2019 | Q2, 2019 | Q3, 2019 | FY, 2019 | Q1, 2020 | Q2, 2020 | Q3, 2020 | FY, 2020 | Q1, 2021 | Q2, 2021 | Q3, 2021 | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Enterprise Customers (10+ Employees) | 25.8 k | 31.5 k | 37.2 k | 44.4 k | 50.8 k | 58.5 k | 66.3 k | 74.1 k | 81.9 k | 265.4 k | 370.2 k | 433.7 k |
Customers ($100k+ Trailing 12 Months Revenue) | 143 | 184 | 228 | 277 | 344 | 405 | 466 | 546 | 641 | 769 | 988 | 1.29 k |
Countries | 180 | 240 | ||||||||||
Monthly Active Users | 12.92 m |
Zoom Acquisitions / Subsidiaries
| Company Name | Date | Deal Size |
|---|---|---|
| Kites | June 29, 2021 | |
| Keybase | May 07, 2020 | |
| Keybase LLC | ||
| Saasbee Inc. (Hefei) Ltd. | ||
| SaasBee Software (Hangzhou) Co., Ltd. | ||
| Zoom Video Communications Hong Kong LTDZoom Video Communications (Shanghai) Co., Ltd. | ||
| Zoom Video Communications (Shanghai) Co., Ltd. | ||
| Zoom Video Communications (Suzhou) Inc. | ||
| Zoom Voice Communications, Inc. | ||
| ZVC Australia PTY LTD |
Zoom Revenue Breakdown
Zoom revenue breakdown by geographic segment: 12.6% from APAC, 69.1% from Americas and 18.4% from EMEA
Zoom Cybersecurity Score
Zoom Online and Social Media Presence
1.24k Twitter followers
Zoom has 1.24k Twitter Followers. The number of followers has increased 30.3% month over month and increased 71.1% quarter over quarter
Zoom's Trends
Zoom Company Culture
Overall Culture
A+
90/100
CEO Rating
A+
98/100
Compensation
A+
92/100
Diversity
A+
90/100
Zoom News and Updates
July 19, 2021
Finetech Consultancy teams up with Zoom
In an effort to grow Zoom Video Communication Inc.’s presence in Sri Lanka and the Maldives, pioneering information technology company Finetech Consultancy (Pvt) Ltd (FCPL), teamed up with the leading video communications provider to offer a seamless communications and collaboration experience for u…
July 18, 2021
Zoom to Acquire Five9 and Build the Customer Engagement Platform of the Future
As Zoom’s CEO, I am excited to announce that we’ve reached an agreement to acquire Five9, a leading provider of the intelligent cloud contact center. Additional details about this news are available in our press release.
July 07, 2021
In-person shopping from your couch? Brauz partners with Zoom to offer virtual shopping appointments
Australian omnichannel experience platform Brauz has expanded its offerings to allow customers to shop in physical stores from their own homes via Zoom, helping retailers struggling with lockdown and restrictions to sell direct to their audience.
June 29, 2021
Zoom to Acquire Kites GmbH
Zoom Video Communications, Inc. announced it has signed a definitive agreement to acquire Karlsruhe Information Technology Solutions – Kites GmbH (“Kites”), a start-up dedicated to developing real-time Machine Translation (“MT”) solutions. The terms of the transaction were not disclosed.
June 29, 2021
Zoom nabs Microsoft’s Ricky Kapur as new APAC leader
Zoom Video Communications has hired former Microsoft Asia Pacific (APAC) vice president of sales and marketing operations Ricky Kapur as its new head of APAC.
June 21, 2021
DTEN And Zoom Partner At ISE 2021 Exhibition
The best in video-first technology will be located in one place this week at Integrated Systems Europe 2021 (ISE) conference: DTEN and Zoom will share exhibit space at the conference on June 23-24 in London.
Zoom Blogs
February 15, 2019
Cvent’s Head-to-Head Match Up Showed Why Zoom Is the Industry Leader
Check out our case study on Cvent, the leading meetings, events, and hospitality management technology provider with nearly 4,000 employees, 25,000 customers, and 300,000 users worldwide. Before switching to Zoom, Cvent’s technology team had explored a variety of different video conferencing tools, …
February 14, 2019
Zoom Customers Share the Love: TrustRadius Most Loved 2019 Award
Happy Valentine’s Day to our customers – we love you! On this special day, we are excited to share that Zoom was the only web conferencing software that received a Most Loved 2019 award by TrustRadius. The TrustRadius Love Report analyzed 168,000+ reviews of 4,185 products across 421 categories to d…
February 14, 2019
Total Expert Zooms to 15X More Meeting Minutes & Half the Support Tickets
Check out our case study on Total Expert, a platform that allows financial services professionals to collaborate and grow their businesses. Their services include contact management, lead capture apps, print marketing, and single property sites. Total Expert’s team tried a few video communications t…
February 09, 2019
Best-of-Breed Means Best-of-Experience for Your Users
Best-of-breed is the concept that several solutions working closely together can create a better experience for end users and IT teams than a single-vendor solution. At Zoom, we subscribe to this school of thought. Sure, we provide a comprehensive video-first unified communications platform, but we …
February 07, 2019
Zoom is the Only Fastest Growing & Most Popular App – Okta Businesses @ Work 2019
Okta’s annual Businesses @ Work 2019 Report provides an in-depth look into how organizations and people work today — breaking down the latest trends across workforces. It explores employees, partners, contractors, customers, as well as the apps and services they use to be productive. This year, Zoom…
February 06, 2019
Zoom Recognized as a 2019 Top Rated Web Conferencing Software Winner By TrustRadius
Zoom is excited to announce that we have been awarded the 2019 Top Rated Web Conferencing Software by TrustRadius again this year! Each month, about 400,000 B2B technology buyers use over 120,000 verified reviews and ratings on TrustRadius.com to make informed purchasing decisions. Since they launc…
Zoom Frequently Asked Questions
When was Zoom founded?
Zoom was founded in 2011.
Who are Zoom key executives?
Zoom's key executives are Eric S. Yuan, Janine Pelosi and Aparna Bawa.
How many employees does Zoom have?
Zoom has 5,059 employees.
What is Zoom revenue?
Latest Zoom annual revenue is $2.7 b.
What is Zoom revenue per employee?
Latest Zoom revenue per employee is $524.1 k.
Who are Zoom competitors?
Competitors of Zoom include ON24, Viber and RingCentral.
Where is Zoom headquarters?
Zoom headquarters is located at 55 Almaden Blvd, San Jose.
Where are Zoom offices?
Zoom has offices in San Jose, Alpharetta, Denver, Overland Park and in 10 other locations.
How many offices does Zoom have?
Zoom has 14 offices.
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