Medallia is a customer experience management SaaS company. Medallia's SaaS application enables companies to capture customer feedback across web, social, mobile and contact center channels, understand it in real-time and take action everywhere, from the C-suite to the frontline, to improve the customer experience.

HQPalo Alto, US
Size (employees)1,414 (est)-1%
Medallia was founded in 2001 and is headquartered in Palo Alto, US
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Key People/Management at Medallia

Leslie Stretch

Leslie Stretch

President & CEO
Borge Hald

Borge Hald

Co-Founder, Executive Chairman & Chief Strategy Officer
Scott Aronson

Scott Aronson

Chief Revenue Officer
Mike Kourey

Mike Kourey

Mikael Ottosson

Mikael Ottosson

Chief Technology Officer
Krish Mantripragada

Krish Mantripragada

Chief Product Officer
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Medallia Office Locations

Medallia has offices in Stockholm, Toronto, Dallas, Tel Aviv-Yafo and in 16 other locations
Palo Alto, US (HQ)
395 Page Mill Rd., Suite 100
New York, US
183 Madison Avenue, Suite 1401
Buenos Aires, AR
Humboldt 1550 Office 313,
Paris, FR
28 Rue de Londres
Hong Kong, HK
Level 12, Infinitus Plaza, 199 Des Voeux Road Central, Sheung Wan
London, GB
80 Cheapside
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Medallia Financials and Metrics

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Founding Date


Medallia total Funding

$273 m

Medallia latest funding size

$50 m

Time since last funding

3 years ago

Medallia investors

Medallia's latest funding round in July 2015 was reported to be $50 m. In total, Medallia has raised $273 m. Medallia's latest valuation is reported to be $1 b.
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Medallia Revenue

Market valuation

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Human Capital Metrics

Medallia's employees are reported to be approximately 39% female and 61% male.
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Medallia Online and Social Media Presence

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Medallia News and Updates

Medallia Names SaaS Industry Veteran Leslie Stretch President and Chief Executive Officer

SAN MATEO, Calif., Aug. 20, 2018 /PRNewswire/ -- Medallia, the leading customer experience management cloud company, today announced that Leslie Stretch has been named Medallia's President and Chief Executive Officer. Previously, Stretch served as President and CEO of CallidusCloud for 10 ...

JOANN Partners with Medallia to Create Inspiring Customer Experiences

SAN MATEO, Calif., Aug. 8, 2018 /PRNewswire/ -- Medallia, Inc. (, the global leader in customer experience management, today announced that JOANN, the leading fabric and crafts retailer with millions of customers across the U.S., has implemented Medallia Experience Cloud...

Medallia Expands Flagship London Event to Four Additional Markets in EMEA Following Strong Growth in the Region

SAN MATEO, Calif., July 31, 2018 /PRNewswire/ -- Medallia, Inc. (, the global leader in customer experience management, today announced it has expanded its flagship London event to four additional markets in Europe and the Middle East, bringing together the world's...

Online Survey Software Industry In Depth Analysis 2025 Report

Online Survey Software Industry report studies the global Online Survey Software market size, industry status and forecast, competition landscape and growth opportunity.It is the software utilized for doing online surveys for better understanding the consumer behaviour. Posted via Industry Today. F…

Online Survey Software Market 2018: Top Key Players (Zoho Corporation, Medallia Inc, Confirmit, Inqwise, & SurveyMonkey) | Global Industry Analysis & Growth Opportunity 2025

The report provides a detailed information and analysis of production, revenue, drivers & opportunities, key manufacturers, and competitive landscape. Furthermore, current market trends and growth opportunities are discussed along with extensive analysis of each segment for the historic period, …

Informative Report on Online Survey Software Market Trends, Analysis by Regions, Type, Application, Market Drivers, Restraints Forecasts to 2021

This research report on Online Survey Software provides detailed analysis on the main growth prospects and challenges in the market. This research study is expected to guide the new and existing key players in the market in making current business decisions in order to sustain in the rigid competiti…
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Medallia Company Life and Culture

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