OverviewSuggest Edit
Qualtrics is a company that provides experienced management (XM) platform for businesses. Its software allows organizations to manage customer, product, employee, and brand experiences. The company uses advanced text and voice analytics, AI, and machine learning to collect feedback from customers, employees, suppliers, and other stakeholders, automatically surface hidden insights and generate recommended actions.
| Type | Public | |
| Founded | 2002 | |
| HQ | Provo, UT, US | Map |
| Website | qualtrics.com | |
| Employee Ratings | More | |
| Overall Culture | A | More |
Recent NewsAll News
- Qualtrics Chosen by Stanford Health Care to Transform the Health System's Patient Experience Program
- Thinking about buying stock in Novan, Qualtrics International, BioNano Genomics, XL Fleet, or Atossa Therapeutics?
- Qualtrics reports record revenue, earnings beat
- Qualtrics Announces XM/OS, the Operating System for Experience Management to Help Businesses Design and Improve Breakthrough Experiences in the New World of Work
Key People/Management at Qualtrics
Ryan Smith
Founder, Executive Chair and Director
Zig Serafin
Chief Executive Officer and Director
Rob Bachman
Chief Financial Officer
Chris Beckstead
President and Board Observer
Egon Durban
Director
Julia Anas
Chief People Officer
Qualtrics Office Locations
Qualtrics has offices in Provo, Boston, Chicago, Plano and in 24 other locations
Provo, UT, US (HQ)
333 W River Park Dr
Boston, MA, US
Boston, MA, USA
Chicago, IL, US
Chicago, IL, USA
Plano, TX, US
5830 Granite Pkwy
Raleigh, NC, US
1 Glenwood Ave 5th Floor
Seattle, WA, US
505 1st Ave S #700
Qualtrics Financials and Metrics
Qualtrics Revenue
Qualtrics's revenue was reported to be $591.16 m in FY, 2019 which is a 47.1% increase from the previous period.
| USD | |
|---|---|
Revenue (Q3, 2020) | 192.8m |
Gross profit (Q3, 2020) | 143.8m |
Gross profit margin (Q3, 2020), % | 74.6% |
Net income (Q3, 2020) | (85.7m) |
EBIT (Q3, 2020) | (82.0m) |
Market capitalization (26-Apr-2021) | 17.5b |
Closing stock price (26-Apr-2021) | 41.0 |
Cash (30-Sept-2020) | 87.5m |
EV | 17.6b |
Qualtrics's current market capitalization is $17.5 b.
Annual
Quarterly
| USD | Q1, 2018 | Q2, 2018 | Q3, 2018 | Q1, 2019 | Q2, 2019 | Q3, 2019 | Q1, 2020 | Q2, 2020 | Q3, 2020 |
|---|---|---|---|---|---|---|---|---|---|
Revenue | 87.1m | 97.1m | 105.4m | 129.5m | 136.8m | 152.0m | 176.1m | 181.0m | 192.8m |
Cost of goods sold | 24.0m | 25.2m | 27.2m | 48.3m | 40.4m | 43.5m | 47.9m | 50.1m | 49.0m |
Gross profit | 63.1m | 72.0m | 78.1m | 81.2m | 96.4m | 108.5m | 128.1m | 131.0m | 143.8m |
Gross profit Margin, % | 72% | 74% | 74% | 63% | 70% | 71% | 73% | 72% | 75% |
Annual
| USD | FY, 2017 |
|---|---|
Revenue/Employee | 193.1k |
Financial Leverage | -3.9 x |
Qualtrics Operating Metrics
Qualtrics's Backlog was reported to be $43.3m in Q3, 2018. Qualtrics's Customers was reported to be 12 k in Q3, 2020.
Qualtrics Acquisitions / Subsidiaries
| Company Name | Date | Deal Size |
|---|---|---|
| Delighted | April 12, 2018 | $8.18 m |
| Statwing | May 26, 2016 | $1.32 m |
| IP Asset Holdings, LLC | ||
| Q (AGF2) Inc. | ||
| QAL Technologies Pty Ltd | ||
| QCL Technologies Ltd. | ||
| QDL Technologies GmbH | ||
| QFL Technologies Sarl | ||
| QIL Technologies Limited | ||
| QPL Technologies sp. z o.o. |
Qualtrics Revenue Breakdown
Qualtrics revenue breakdown by business segment: 27.3% from Professional Services and Other and 72.7% from Subscription
Qualtrics revenue breakdown by geographic segment: 25.9% from International and 74.1% from United States
Qualtrics Cybersecurity Score
Qualtrics Online and Social Media Presence
43.09k Twitter followers
Qualtrics has 43.09k Twitter Followers. The number of followers has increased 0.3% month over month and increased 0.9% quarter over quarter
Qualtrics's Trends
Twitter Engagement Stats for @Qualtrics
17.1k
Tweets
3.7k
Following
43.1k
Followers
69
Tweets last 30 days
5.3
Avg. likes per Tweet
76.8%
Tweets with engagement
Qualtrics Company Culture
Overall Culture
A
89/100
CEO Rating
A-
80/100
Compensation
A+
100/100
Qualtrics News and Updates
November 05, 2018
Qualtrics should end up at a $~6bn valuation: S-1 takeaways
Based on the company's trajectory, I forecast it will spend ~46% of revenue on Sales and Marketing in 2018, vs. ~16% on R&D.April 26, 2021
Qualtrics Chosen by Stanford Health Care to Transform the Health System's Patient Experience Program
SALT LAKE CITY and SEATTLE, April 26, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) provider and creator of the XM category, today announced that it has been chosen by Stanford Health Care to transform and elevate the health system's entire...
April 22, 2021
Thinking about buying stock in Novan, Qualtrics International, BioNano Genomics, XL Fleet, or Atossa Therapeutics?
NEW YORK, April 22, 2021 /PRNewswire/ -- InvestorsObserver issues critical PriceWatch Alerts for NOVN, XM, BNGO, XL, and ATOS. To see how InvestorsObserver's proprietary scoring system rates these stocks, view the InvestorsObserver's PriceWatch Alert by selecting the corresponding link....
April 21, 2021
Qualtrics reports record revenue, earnings beat
Shares of Qualtrics International Inc. were up 6%in extended trading Wednesday after the maker of employee-engagement technology disclosed fiscal first-quarter results. Qualtrics reported a net loss of $199.9 million, or 41 cents a share, compared with a net loss of $44.8 million, or 11 cents a sha…
April 13, 2021
Qualtrics Announces XM/OS, the Operating System for Experience Management to Help Businesses Design and Improve Breakthrough Experiences in the New World of Work
PROVO, Utah and SEATTLE, April 13, 2021 /PRNewswire/ -- Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) Platform and creator of the XM category, today announced the new XM operating system, or XM/OS, the only operating system for experience management. XM/OS is a...
April 12, 2021
New Qualtrics Study Reveals What Experiences Employees and Customers Want in the Future of Work
PROVO, Utah and SEATTLE, April 12, 2021 /PRNewswire/ -- New research released today from Qualtrics (Nasdaq: XM), the world's No. 1 Experience Management (XM) Platform and creator of the XM category, reveals what employees and customers want their experiences to look like in the future of...
Qualtrics Blogs
April 30, 2021
How to reduce bias in interviews
Hiring the best people for your organization requires removing bias from your interviews. Find out what they are, why it's important, and how to do it at every touchpoint. At every step of the candidate lifecycle, there are opportunities to promote inclusive hiring practices. And yet, despite your t…
April 29, 2021
WorkDifferent: Three things we learned about moving forward in 2021
At WorkDifferent 2021, we heard from seven-time Superbowl winner Tom Brady, Peloton instructor Ally Love, and leaders at iconic brands like Volkswagen, Pinterest, Uber Eats, and more about how they’re moving forward. Check out the key lessons learned to help you find new ways of working and to move …
April 27, 2021
How customer experience learnings helped Veolia improve the employee experience
As we move forward through the global pandemic, it’s important business leaders continue to meet frequently in order to make the fast, agile business decisions that are increasingly critical to success. Last year many organisations were quick to form COVID-19 response teams tasked with ensuring the …
April 26, 2021
Bringing healthcare into the future with the Froedtert & the Medical College of Wisconsin health network
The Froedtert & the Medical College of Wisconsin health network is tackling the human side of healthcare. By using data, they’re able to change healthcare for the better, not just for patients, but also for their staff, care teams, and physicians. We interviewed Steve Basilotto, Senior Vice Pres…
April 26, 2021
Patient experience drives trust and advocacy
Today marks the beginning of Patient Experience Week. This week is a globally recognized event that celebrates the healthcare workers who impact patient experience every day. It is a week near and dear to Qualtrics always, but especially so since we surveyed our employees this time last year and lea…
April 23, 2021
WorkDifferent 2021: Design the experiences people want next
The past 12 months have changed everything about the way we work, the way we buy, and the way we interact with the brands. As we look forward to what comes next, it’s clear we’re not going back. 18 months of working differently will do that. We learned to work in new environments, buy through […]
T…
Qualtrics Frequently Asked Questions
When was Qualtrics founded?
Qualtrics was founded in 2002.
Who are Qualtrics key executives?
Qualtrics's key executives are Ryan Smith, Zig Serafin and Rob Bachman.
How many employees does Qualtrics have?
Qualtrics has 3,370 employees.
What is Qualtrics revenue?
Latest Qualtrics annual revenue is $591.2 m.
What is Qualtrics revenue per employee?
Latest Qualtrics revenue per employee is $175.4 k.
Who are Qualtrics competitors?
Competitors of Qualtrics include Aspect Software, Perceptyx and Alida.
Where is Qualtrics headquarters?
Qualtrics headquarters is located at 333 W River Park Dr, Provo.
Where are Qualtrics offices?
Qualtrics has offices in Provo, Boston, Chicago, Plano and in 24 other locations.
How many offices does Qualtrics have?
Qualtrics has 28 offices.
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