Medallia competitorsClear all

Medallia's top competitors include NICE, BirdEye, Vision Critical, SurveyMonkey, Qualtrics, Survaider, Acquia and Verint.
Medallia
Medallia
Medallia is a provider of experience management solutions.
NICE
NICE
NICE (also known as NICE Systems) is a company developing cloud and on-premises enterprise software solutions that operationalize big data.
BirdEye
BirdEye
BirdEye is an all-in-one platform that drives your customers to become your marketing engine.
Vision Critical
Vision Critical
Vision Critical is a provider of a customer insights platform that helps businesses gather and apply consent data.
SurveyMonkey
SurveyMonkey
SurveyMonkey is a provider of survey software products and purpose-built solutions that help organizations engage with their customers, employees, and the markets they serve.
Qualtrics
Qualtrics
Qualtrics is a provider of the experience management (XM) platform for businesses.
Survaider
Survaider
Survaider is a provider of a SaaS-based customer experience management platform.
Acquia
Acquia
Acquia is a company developing an open digital experience platform for Drupal.
Verint
Verint
Verint is a company that provides solutions for enterprise workforce optimization and security intelligence.
Founding Date
Founding Date
2001
Founding Date
1986
Founding Date
2012
Founding Date
2000
Founding Date
1999
Founding Date
2002
Founding Date
2016
Founding Date
2007
Founding Date
1994
Type
Type
Public
Type
Public
Type
Private
Type
Private
Type
Public
Type
Subsidiary
Type
Private
Type
Private
Type
Public
Tags
Locations
Locations
San Francisco, US HQ
Buenos Aires, AR
Sydney, AU
Paris, FR
München, DE
Hong Kong, HK
Ramat Gan, IL
see more
Locations
Ra'anana, IL HQ
Melbourne, AU
North Sydney, AU
Cochabamba, BO
São Paulo, BR
Beijing, CN
Shanghai, CN
see more
Locations
Palo Alto, US HQ
Melbourne, AU
Gurugram, IN
Denver, US
Irving, US
Locations
Vancouver, CA HQ
Toronto, CA
Paris, FR
Köln, DE
Hong Kong, HK
Singapore, SG
London, GB
see more
Locations
San Mateo, US HQ
Sydney, AU
Ottawa, CA
Dublin 4, IE
Portland, US
Seattle, US
Locations
Provo, US HQ
Canberra, AU
Melbourne, AU
Sydney, AU
Paris, FR
München, DE
Dublin, IE
see more
Locations
Bengaluru, IN HQ
Locations
Boston, US HQ
Brisbane City, AU
North Sydney, AU
Toronto, CA
Paris, FR
München, DE
Pune, IN
see more
Locations
Melville, US HQ
Melbourne, AU
North Sydney, AU
Gent, BE
Brooklin Novo, BR
Laval, CA
see more
Employees
Employees
1,258
Employees
5,5046% increase
Employees
4073% decrease
Employees
4165% decrease
Employees
1,22042% increase
Employees
N/A
Employees
17
Employees
8941% increase
Employees
6,5002% increase
Valuation ($)
Valuation ($)
3.9 b
Valuation ($)
N/A
Valuation ($)
N/A
Valuation ($)
N/A
Valuation ($)
2.8 b
Valuation ($)
N/A
Valuation ($)
N/A
Valuation ($)
N/A
Valuation ($)
3 b
Twitter followers
Twitter followers
10.6 k
Twitter followers
11.8 k
Twitter followers
5 k
Twitter followers
12.9 k
Twitter followers
43.7 k
Twitter followers
42 k
Twitter followers
191
Twitter followers
52.2 k
Twitter followers
7.2 k
Number of tweets (last 30 days)
Number of tweets (last 30 days)
83
Number of tweets (last 30 days)
137
Number of tweets (last 30 days)
28
Number of tweets (last 30 days)
54
Number of tweets (last 30 days)
354
Number of tweets (last 30 days)
52
Number of tweets (last 30 days)
N/A
Number of tweets (last 30 days)
147
Number of tweets (last 30 days)
218
Average likes per tweet (last 30 days)
Average likes per tweet (last 30 days)
13.4
Average likes per tweet (last 30 days)
0.7
Average likes per tweet (last 30 days)
0.9
Average likes per tweet (last 30 days)
1.4
Average likes per tweet (last 30 days)
1.4
Average likes per tweet (last 30 days)
6.6
Average likes per tweet (last 30 days)
N/A
Average likes per tweet (last 30 days)
1.3
Average likes per tweet (last 30 days)
2
Percentage of tweets with engagement (last 30 days)
Percentage of tweets with engagement (last 30 days)
84.34%
Percentage of tweets with engagement (last 30 days)
52.55%
Percentage of tweets with engagement (last 30 days)
64.29%
Percentage of tweets with engagement (last 30 days)
77.78%
Percentage of tweets with engagement (last 30 days)
55.93%
Percentage of tweets with engagement (last 30 days)
98.08%
Percentage of tweets with engagement (last 30 days)
N/A
Percentage of tweets with engagement (last 30 days)
65.99%
Percentage of tweets with engagement (last 30 days)
98.17%
Alexa Website Rank
Alexa Website Rank
N/A
Alexa Website Rank
N/A
Alexa Website Rank
20072
Alexa Website Rank
168937
Alexa Website Rank
501
Alexa Website Rank
N/A
Alexa Website Rank
N/A
Alexa Website Rank
53280
Alexa Website Rank
N/A
Employee Rating
Employee Rating
3.9
Employee Rating
3.9
Employee Rating
4.5
Employee Rating
3.6
Employee Rating
4.5
Employee Rating
3.9
Employee Rating
4.4
Employee Rating
3.7
Employee Rating
3.4

Financial

Revenue (est.)
Revenue (est.)
$402.5m (FY, 2020)
Revenue (est.)
$1.4b (FY, 2018)
Revenue (est.)
N/A
Revenue (est.)
$80m (Y, 2012)
Revenue (est.)
$307.4m (FY, 2019)
Revenue (est.)
$289.9m (FY, 2017)
Revenue (est.)
N/A
Revenue (est.)
$201.1m (Y, 2018)
Revenue (est.)
$1.3b (FY, 2020)
Cost of goods
Cost of goods
$145.2m (FY, 2020)
Cost of goods
$496.8m (FY, 2018)
Cost of goods
N/A
Cost of goods
N/A
Cost of goods
$76.5m (FY, 2019)
Cost of goods
$79.1m (FY, 2017)
Cost of goods
N/A
Cost of goods
N/A
Cost of goods
$463.8m (FY, 2020)
Gross profit
Gross profit
$257.3m (FY, 2020)
Gross profit
$947.7m (FY, 2018)
Gross profit
N/A
Gross profit
N/A
Gross profit
$230.9m (FY, 2019)
Gross profit
$210.8m (FY, 2017)
Gross profit
N/A
Gross profit
N/A
Gross profit
$839.9m (FY, 2020)
Net income
Net income
($112.3m) (FY, 2020)
Net income
$159.3m (FY, 2018)
Net income
N/A
Net income
N/A
Net income
($73.9m) (FY, 2019)
Net income
$2.6m (FY, 2017)
Net income
N/A
Net income
N/A
Net income
$35.7m (FY, 2020)

Operating

Countries
Countries
N/A
Countries
150 (FY, 2018)
Countries
N/A
Countries
N/A
Countries
190 (Q3, 2019)
Countries
N/A
Countries
N/A
Countries
N/A
Countries
180 (Q3, 2020)
Customers
Customers
613 (Q2, 2020)
Customers
N/A
Customers
N/A
Customers
N/A
Customers
60 m (Q2, 2018)
Customers
N/A
Customers
N/A
Customers
4 k (Sep, 2019)
Customers
N/A
Enterprise Customers
Enterprise Customers
N/A
Enterprise Customers
25 k (FY, 2018)
Enterprise Customers
40 k (Jun, 2018)
Enterprise Customers
750 (Jun, 2016)
Enterprise Customers
335 k (Q3, 2019)
Enterprise Customers
9 k (Sep, 2018)
Enterprise Customers
N/A
Enterprise Customers
N/A
Enterprise Customers
10 k (Q3, 2020)
Partners
Partners
N/A
Partners
N/A
Partners
500 (Jun, 2018)
Partners
N/A
Partners
N/A
Partners
N/A
Partners
N/A
Partners
569 (Sep, 2019)
Partners
N/A
Patent Applications
Patent Applications
14 (Q2, 2020)
Patent Applications
79 (FY, 2018)
Patent Applications
N/A
Patent Applications
N/A
Patent Applications
N/A
Patent Applications
N/A
Patent Applications
N/A
Patent Applications
N/A
Patent Applications
N/A
Patents (US)
Patents (US)
N/A
Patents (US)
298 (FY, 2018)
Patents (US)
N/A
Patents (US)
N/A
Patents (US)
N/A
Patents (US)
29 (Sep, 2018)
Patents (US)
N/A
Patents (US)
N/A
Patents (US)
N/A
Trademarks
Trademarks
N/A
Trademarks
77 (FY, 2018)
Trademarks
N/A
Trademarks
10 (Dec, 2019)
Trademarks
N/A
Trademarks
121 (Sep, 2018)
Trademarks
N/A
Trademarks
N/A
Trademarks
N/A

Funding

Latest funding round
Latest funding round
N/A
Latest funding round
N/A
Latest funding round
$ 25m (over 3 years ago)
Latest funding round
$ 14.9m (almost 6 years ago)
Latest funding round
N/A
Latest funding round
N/A
Latest funding round
$ 500k (over 2 years ago)
Latest funding round
N/A
Latest funding round
N/A
Total funding raised
Total funding raised
$ 352.3m
Total funding raised
N/A
Total funding raised
$ 33m
Total funding raised
$ 41.4m
Total funding raised
$ 1.1b
Total funding raised
$ 400m
Total funding raised
$ 500k
Total funding raised
$ 173.5m
Total funding raised
N/A
For sources of this data, please see the company profile

View company profiles

NICE
HQ
Ra'anana, IL
Employees
5,504↑ 6% increase

NICE (also known as NICE Systems) is a company developing cloud and on-premises enterprise software solutions that operationalize big data.

View company
BirdEye
HQ
Palo Alto, US
Employees
407↓ 3% decrease

BirdEye is an all-in-one platform that drives your customers to become your marketing engine.

View company
Vision Critical
HQ
Vancouver, CA
Employees
416↓ 5% decrease

Vision Critical is a provider of a customer insights platform that helps businesses gather and apply consent data.

View company
SurveyMonkey
HQ
San Mateo, US
Employees
1,220↑ 42% increase

SurveyMonkey is a provider of survey software products and purpose-built solutions that help organizations engage with their customers, employees, and the markets they serve.

View company