BirdEye

OverviewSuggest Edit

BirdEye is the next-generation business reputation and customer experience platform that reimagines how customer feedback is used to acquire and retain connected customers. The platform integrates Natural Language Processing with machine learning to accurately understand sentiment across structured and unstructured feedback. 
TypePrivate
Founded2012
HQPalo Alto, CA, US
Websitebirdeye.com
Employee Ratings4.2
Overall CultureA

Latest Updates

Employees (est.) (Mar 2021)422(-1%)
Cybersecurity ratingCMore

Key People/Management at BirdEye

Naveen Gupta

Naveen Gupta

Co-Founder & CEO
David Lehman

David Lehman

President & COO
Neeraj Gupta

Neeraj Gupta

Co-Founder & CTO
Waifa Chau

Waifa Chau

CFO
Pietro Consavari

Pietro Consavari

VP, Design & Growth
Nate Henry

Nate Henry

VP Channel Sales
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BirdEye Office Locations

BirdEye has offices in Palo Alto, Denver, Irving, Salt Lake City and in 2 other locations
Palo Alto, CA, US (HQ)
250 Cambridge Ave #103
Denver, CO, US
7979 E Tufts Ave #1450
Irving, TX, US
9111 Cypress Waters Blvd #245
Salt Lake City, UT, US
305 W 700 S
Melbourne, AU
Level 14/330 Collins St
Gurugram, IN
Vatika Atrium, 4th Floor, Block B Sector 53, Golf Course Road
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BirdEye Financials and Metrics

Summary Metrics

Founding Date

2012

BirdEye total Funding

$33 m

BirdEye latest funding size

$25 m

Time since last funding

4 years ago

BirdEye investors

BirdEye's latest funding round in February 2017 was reported to be $25 m. In total, BirdEye has raised $33 m
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BirdEye Operating Metrics

BirdEye's Enterprise Customers was reported to be 40 k in Jun, 2018.
Feb, 2018Apr, 2018Jun, 2018

Enterprise Customers

15 k40 k

Partners

250 500

Company Reviews

200 m

Rides

1 m
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BirdEye Cybersecurity Score

Cybersecurity ratingPremium dataset

C

72/100

SecurityScorecard logo

BirdEye Online and Social Media Presence

Embed Graph

BirdEye Company Culture

  • Overall Culture

    A

    85/100

  • CEO Rating

    A+

    92/100

  • Compensation

    A+

    89/100

  • Diversity

    B

    82/100

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BirdEye Blogs

How to set up Google click-to-message (step-by-step guide for local businesses)

Text messaging isn’t optional – it’s essential. Studies show that 89% of customers want to be able to message businesses.  To adapt to this new reality, Google has introduced click-to-message.  Simply put, Google’s click-to-message allows customers to contact businesses via text on both Google Ads a…

Birdeye wins five G2 2021 Best Software Awards

We’re well into 2021 and while a new year brings lots of change, some things remain the same. After winning multiple awards in January, Birdeye continues to be the most-awarded and highest-rated reputation management software for businesses of any size.   G2 2021 Best Software Awards G2’s Best Softw…

Introducing DentalVision and Eclipse integrations with Birdeye

Your team members are busy delighting customers – they probably don’t have the time to collect customer feedback. Luckily, there’s no need to add more work to their already busy schedules. By integrating Birdeye with your existing business software, you can make sure that our platform automatically …

Customer sentiment analysis: Get actionable insights in seconds

If you’ve ever stared down an Excel sheet filled with thousands of rows of customer feedback and felt overwhelmed, you’re not alone. It’s a daunting task to identify sentiment themes and turn that data into actionable insights that your team can strategically leverage. Yet, as challenging as it is, …

3 tenant communication challenges, and how to overcome them

One of the most important responsibilities for any property manager is to effectively communicate with their tenants in order to create a long-lasting relationship.  The concept of maintaining good communication with tenants may seem simple enough to consistently execute. Yet when you’re managing mu…

Centralize every customer interaction with Unified Inbox

It used to just be a phone call or an in-person visit. Then came email – then text, followed by social media and webchat. People now engage with multi-location brands across multiple channels. Every day, the average consumer jumps between email, social media, chat and more throughout the customer jo…
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BirdEye Frequently Asked Questions

  • When was BirdEye founded?

    BirdEye was founded in 2012.

  • Who are BirdEye key executives?

    BirdEye's key executives are Naveen Gupta, David Lehman and Neeraj Gupta.

  • How many employees does BirdEye have?

    BirdEye has 422 employees.

  • Who are BirdEye competitors?

    Competitors of BirdEye include Personetics, Binary Fountain and Thryv.

  • Where is BirdEye headquarters?

    BirdEye headquarters is located at 250 Cambridge Ave #103, Palo Alto.

  • Where are BirdEye offices?

    BirdEye has offices in Palo Alto, Denver, Irving, Salt Lake City and in 2 other locations.

  • How many offices does BirdEye have?

    BirdEye has 6 offices.