BirdEye

OverviewSuggest Edit

BirdEye is the next-generation business reputation and customer experience platform that reimagines how customer feedback is used to acquire and retain connected customers. The platform integrates Natural Language Processing with machine learning to accurately understand sentiment across structured and unstructured feedback. 
TypePrivate
Founded2012
HQPalo Alto, CA, US
Websitebirdeye.com
Employee Ratings4.2
Overall CultureA+

Latest Updates

Employees (est.) (Jun 2021)426(-2%)
Cybersecurity ratingDMore

Key People/Management at BirdEye

Naveen Gupta

Naveen Gupta

Co-Founder & CEO
David Lehman

David Lehman

President & COO
Neeraj Gupta

Neeraj Gupta

Co-Founder & CTO
Waifa Chau

Waifa Chau

CFO
Pietro Consavari

Pietro Consavari

VP, Design & Growth
Nate Henry

Nate Henry

VP Channel Sales
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BirdEye Office Locations

BirdEye has offices in Palo Alto, Denver, Irving, Salt Lake City and in 2 other locations
Palo Alto, CA, US (HQ)
250 Cambridge Ave #103
Denver, CO, US
7979 E Tufts Ave #1450
Irving, TX, US
9111 Cypress Waters Blvd #245
Salt Lake City, UT, US
305 W 700 S
Melbourne, AU
Level 14/330 Collins St
Gurugram, IN
Vatika Atrium, 4th Floor, Block B Sector 53, Golf Course Road
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BirdEye Financials and Metrics

Summary Metrics

Founding Date

2012

BirdEye total Funding

$33 m

BirdEye latest funding size

$25 m

Time since last funding

4 years ago

BirdEye investors

BirdEye's latest funding round in February 2017 was reported to be $25 m. In total, BirdEye has raised $33 m
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BirdEye Operating Metrics

BirdEye's Enterprise Customers was reported to be 40 k in Jun, 2018.
Feb, 2018Apr, 2018Jun, 2018

Enterprise Customers

15 k40 k

Partners

250500

Company Reviews

200 m

Rides

1 m
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BirdEye Cybersecurity Score

Cybersecurity ratingPremium dataset

D

65/100

SecurityScorecard logo

BirdEye Online and Social Media Presence

Embed Graph

BirdEye Company Culture

  • Overall Culture

    A+

    90/100

  • CEO Rating

    A+

    95/100

  • Compensation

    A+

    89/100

  • Diversity

    A

    86/100

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BirdEye News and Updates

Zoom's former CIO explains what it was like navigating the 'chaos' of the pandemic boom — and why he's now joining $110 million marketing startup Birdeye (ZM)

Summary List PlacementAn exec who spent six years at video conferencing firm Zoom — most recently as its chief information officer — just got poached by a marketing software startup.  Sunil Madan, who was one of the first 100 employees at Zoom when he joined in May 2015 and has since helped it nav…

BirdEye Blogs

Here’s why digital referral programs beat pen and paper systems

Word of mouth has always been an effective channel for attracting new customers and building brand awareness. In the past, businesses tried to motivate more customers to spread the word about their products and services through pen and paper referral programs. Now that customers are spending more ti…

Chief Experience Officer: the next-generation CMO

The customer journey has changed drastically over the past decade. These days, customers expect seamless experiences across digital touchpoints and instant responses to their messages. Despite these changes, many businesses maintain the same leadership structure they have had for decades.  Tradition…

TCPA compliance: What your business needs to know

Text messages are the best way to connect with customers and prospects. While emails are mostly ignored or deleted, texts have a stunning 98% open rate. Of course, there’s one big thing to keep in mind before you start sending marketing and promotional communications: the Telephone Consumer Protecti…

How to give your customers the human touch (even across digital touchpoints)

Customers are becoming more comfortable than ever making purchases online — but they’re still expecting the same fantastic experiences they receive in person. That means they’re looking for customization, quick responses, and most importantly, the human touch. It’s difficult to provide these experie…

5 Experience Marketing tips for property management businesses

It doesn’t matter what methods your team is using to attract new tenants and retain existing ones — highly-rated competitors are just a few clicks away. To win in this new landscape and capture booming demand, property managers need to consistently deliver great experiences to their clients, then en…

The agency approach to feedback, search, and social

The digital environment has been evolving at a rapid pace, and it’s often difficult for location-based businesses to adapt. Marketing teams are often too focused on delivering great experiences across both physical and digital touchpoints to keep up with the latest social media and SEO trends.  We w…
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BirdEye Frequently Asked Questions

  • When was BirdEye founded?

    BirdEye was founded in 2012.

  • Who are BirdEye key executives?

    BirdEye's key executives are Naveen Gupta, David Lehman and Neeraj Gupta.

  • How many employees does BirdEye have?

    BirdEye has 426 employees.

  • Who are BirdEye competitors?

    Competitors of BirdEye include Personetics, Binary Fountain and Thryv.

  • Where is BirdEye headquarters?

    BirdEye headquarters is located at 250 Cambridge Ave #103, Palo Alto.

  • Where are BirdEye offices?

    BirdEye has offices in Palo Alto, Denver, Irving, Salt Lake City and in 2 other locations.

  • How many offices does BirdEye have?

    BirdEye has 6 offices.