BirdEye
OverviewSuggest Edit
BirdEye is the next-generation business reputation and customer experience platform that reimagines how customer feedback is used to acquire and retain connected customers. The platform integrates Natural Language Processing with machine learning to accurately understand sentiment across structured and unstructured feedback.
| Type | Private | |
| Founded | 2012 | |
| HQ | Palo Alto, CA, US | Map |
| Website | birdeye.com | |
| Employee Ratings | More | |
| Overall Culture | A+ | More |
Recent NewsAll News
Latest Updates
| Employees (est.) (Apr 2022) | 583 | (+3%) |
| Cybersecurity rating | C | More |
Key People/Management at BirdEye
Naveen Gupta
Co-Founder & CEO
David Lehman
President & COO
Neeraj Gupta
Co-Founder & CTO
Waifa Chau
CFO
Pietro Consavari
VP, Design & Growth
Nate Henry
VP Channel Sales
BirdEye Office Locations
BirdEye has offices in Palo Alto, Denver, Irving, Salt Lake City and in 2 other locations
Palo Alto, CA, US (HQ)
250 Cambridge Ave #103
Denver, CO, US
7979 E Tufts Ave #1450
Irving, TX, US
9111 Cypress Waters Blvd #245
Palo Alto, CA, US
2479 E Bayshore Rd #175
Salt Lake City, UT, US
305 W 700 S
Melbourne, AU
Level 14/330 Collins St
BirdEye Financials and Metrics
Summary Metrics
Founding Date | 2012 |
BirdEye total Funding | $33 m |
BirdEye latest funding size | $25 m |
Time since last funding | 5 years ago |
BirdEye investors | Trinity Ventures, Marc Benioff, Jerry Yang, Rick Marini, Ellen Levy, Semil Shah, Gokul Rajaram, Kevin Weil, World Innovation Lab (WiL) |
BirdEye's latest funding round in February 2017 was reported to be $25 m. In total, BirdEye has raised $33 m
BirdEye Cybersecurity Score
BirdEye Online and Social Media Presence
5.1k Twitter followers
BirdEye has 5.1k Twitter Followers. The number of followers has increased 0.1% month over month and increased 0.6% quarter over quarter
BirdEye's Trends
Twitter Engagement Stats for @BirdEye_
6.2k
Tweets
2.3k
Following
5.1k
Followers
71
Tweets last 30 days
0.4
Avg. likes per Tweet
22.5%
Tweets with engagement
BirdEye Company Culture
Overall Culture
A+
91/100
CEO Rating
A+
93/100
Compensation
A+
90/100
Diversity
A+
89/100
BirdEye News and Updates
January 27, 2022
Birdeye Chosen by Zoom as Customer Experience Platform for Customer Insights
PALO ALTO, Calif., Jan. 27, 2022 /PRNewswire/ -- Birdeye, the #1 Customer Experience platform for enterprise businesses, today announced it was selected by Zoom Video Communications, Inc. for in-depth customer review insights. Birdeye allows Zoom to manage reviews at scale and unearth...
October 19, 2021
Birdeye Launches Payments, Expanding its Experience Platform
PALO ALTO, Oct. 19, 2021 /PRNewswire/ -- Birdeye, the #1 rated experience platform, announced Birdeye Payments, the fastest, safest, and easiest way for businesses to get paid via text messaging. Unlike traditional payment solutions, Birdeye integrates payments with tools like messaging,...
March 18, 2021
Zoom's former CIO explains what it was like navigating the 'chaos' of the pandemic boom — and why he's now joining $110 million marketing startup Birdeye (ZM)
Summary List PlacementAn exec who spent six years at video conferencing firm Zoom — most recently as its chief information officer — just got poached by a marketing software startup.
Sunil Madan, who was one of the first 100 employees at Zoom when he joined in May 2015 and has since helped it nav…
BirdEye Blogs
May 16, 2022
How to get more reviews using a Google review service
If you want your business to have a well-established online presence, you need to consider the weight of Google reviews on your ranking and reputation. Reviews are a way to grow your business digitally, both in how you rank on Google and how customers rate and review your products. But, getting more…
May 11, 2022
10 Tools for SEO to outrank your competition
When a customer searches online for a product you offer, you want to be the first result they see. But, if you’re not utilizing SEO tools and SEO best practices, the chances of that happening are minuscule. SEO is now standard practice in the online marketplace, and if you’re not incorporating it in…
May 04, 2022
Why DealerRater reviews are important for your automotive business
As a business in the automotive industry, reviews are essential for your online reputation. While you may already be getting reviews on major sites like Google, you could severely lack reviews on industry-related sites like DealerRater. Our recent study of online reviews in 2021 found that DealerRat…
April 28, 2022
Top review sites in your industry you can’t ignore in 2022
There’s no doubt that Google is the king of online reviews. In fact, our studies found that 71% of all reviews in 2021 were written on Google, but that doesn’t mean you should ignore the other 29%. Niche sites are a regular place for customers to leave online reviews when they are not leaving them […
April 28, 2022
Top Google review trends in 2022
If there is one platform that reigns supreme in online reviews, it’s certainly Google. The vast majority of consumers looking for a product or business online start with a Google search. Then, they will quickly find the option to read and write reviews on the product they are looking for. Due to the…
April 20, 2022
The 2022 state of online reviews: Top 3 review trends to stay ahead
At the beginning of 2020, the pandemic set a massive digital shift in motion with an increase in the use of online reviews. In 2021, that trend accelerated, further cementing online reviews as an essential part of any business’ online presence. To get a full understanding of the latest review trends…
BirdEye Frequently Asked Questions
When was BirdEye founded?
BirdEye was founded in 2012.
Who are BirdEye key executives?
BirdEye's key executives are Naveen Gupta, David Lehman and Neeraj Gupta.
How many employees does BirdEye have?
BirdEye has 583 employees.
Who are BirdEye competitors?
Competitors of BirdEye include Personetics, Binary Fountain and Thryv.
Where is BirdEye headquarters?
BirdEye headquarters is located at 250 Cambridge Ave #103, Palo Alto.
Where are BirdEye offices?
BirdEye has offices in Palo Alto, Denver, Irving, Salt Lake City and in 2 other locations.
How many offices does BirdEye have?
BirdEye has 7 offices.
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