BirdEye
OverviewSuggest Edit
BirdEye is the next-generation business reputation and customer experience platform that reimagines how customer feedback is used to acquire and retain connected customers. The platform integrates Natural Language Processing with machine learning to accurately understand sentiment across structured and unstructured feedback.
| Type | Private | |
| Founded | 2012 | |
| HQ | Palo Alto, CA, US | Map |
| Website | birdeye.com | |
| Employee Ratings | More | |
| Overall Culture | A | More |
Latest Updates
| Employees (est.) (Mar 2021) | 422 | (-1%) |
| Cybersecurity rating | C | More |
Key People/Management at BirdEye
Naveen Gupta
Co-Founder & CEO
David Lehman
President & COO
Neeraj Gupta
Co-Founder & CTO
Waifa Chau
CFO
Pietro Consavari
VP, Design & Growth
Nate Henry
VP Channel Sales
BirdEye Office Locations
BirdEye has offices in Palo Alto, Denver, Irving, Salt Lake City and in 2 other locations
Palo Alto, CA, US (HQ)
250 Cambridge Ave #103
Denver, CO, US
7979 E Tufts Ave #1450
Irving, TX, US
9111 Cypress Waters Blvd #245
Salt Lake City, UT, US
305 W 700 S
Melbourne, AU
Level 14/330 Collins St
Gurugram, IN
Vatika Atrium, 4th Floor, Block B
Sector 53, Golf Course Road
BirdEye Financials and Metrics
Summary Metrics
Founding Date | 2012 |
BirdEye total Funding | $33 m |
BirdEye latest funding size | $25 m |
Time since last funding | 4 years ago |
BirdEye investors | Trinity Ventures, Marc Benioff, Jerry Yang, Rick Marini, Ellen Levy, Semil Shah, Gokul Rajaram, Kevin Weil, World Innovation Lab (WiL) |
BirdEye's latest funding round in February 2017 was reported to be $25 m. In total, BirdEye has raised $33 m
BirdEye Cybersecurity Score
BirdEye Online and Social Media Presence
5.01k Twitter followers
BirdEye has 5.01k Twitter Followers. The number of followers has increased 0.3% month over month and decreased 0.6% quarter over quarter
BirdEye's Trends
Twitter Engagement Stats for @BirdEye_
5.4k
Tweets
2.3k
Following
5k
Followers
53
Tweets last 30 days
1.3
Avg. likes per Tweet
96.2%
Tweets with engagement
BirdEye Company Culture
Overall Culture
A
85/100
CEO Rating
A+
92/100
Compensation
A+
89/100
Diversity
B
82/100
BirdEye Blogs
February 19, 2021
How to set up Google click-to-message (step-by-step guide for local businesses)
Text messaging isn’t optional – it’s essential. Studies show that 89% of customers want to be able to message businesses. To adapt to this new reality, Google has introduced click-to-message. Simply put, Google’s click-to-message allows customers to contact businesses via text on both Google Ads a…
February 12, 2021
Birdeye wins five G2 2021 Best Software Awards
We’re well into 2021 and while a new year brings lots of change, some things remain the same. After winning multiple awards in January, Birdeye continues to be the most-awarded and highest-rated reputation management software for businesses of any size. G2 2021 Best Software Awards G2’s Best Softw…
February 05, 2021
Introducing DentalVision and Eclipse integrations with Birdeye
Your team members are busy delighting customers – they probably don’t have the time to collect customer feedback. Luckily, there’s no need to add more work to their already busy schedules. By integrating Birdeye with your existing business software, you can make sure that our platform automatically …
February 05, 2021
Customer sentiment analysis: Get actionable insights in seconds
If you’ve ever stared down an Excel sheet filled with thousands of rows of customer feedback and felt overwhelmed, you’re not alone. It’s a daunting task to identify sentiment themes and turn that data into actionable insights that your team can strategically leverage. Yet, as challenging as it is, …
January 27, 2021
3 tenant communication challenges, and how to overcome them
One of the most important responsibilities for any property manager is to effectively communicate with their tenants in order to create a long-lasting relationship. The concept of maintaining good communication with tenants may seem simple enough to consistently execute. Yet when you’re managing mu…
January 18, 2021
Centralize every customer interaction with Unified Inbox
It used to just be a phone call or an in-person visit. Then came email – then text, followed by social media and webchat. People now engage with multi-location brands across multiple channels. Every day, the average consumer jumps between email, social media, chat and more throughout the customer jo…
BirdEye Frequently Asked Questions
When was BirdEye founded?
BirdEye was founded in 2012.
Who are BirdEye key executives?
BirdEye's key executives are Naveen Gupta, David Lehman and Neeraj Gupta.
How many employees does BirdEye have?
BirdEye has 422 employees.
Who are BirdEye competitors?
Competitors of BirdEye include Personetics, Binary Fountain and Thryv.
Where is BirdEye headquarters?
BirdEye headquarters is located at 250 Cambridge Ave #103, Palo Alto.
Where are BirdEye offices?
BirdEye has offices in Palo Alto, Denver, Irving, Salt Lake City and in 2 other locations.
How many offices does BirdEye have?
BirdEye has 6 offices.
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