BirdEye
OverviewSuggest Edit
BirdEye is the next-generation business reputation and customer experience platform that reimagines how customer feedback is used to acquire and retain connected customers. The platform integrates Natural Language Processing with machine learning to accurately understand sentiment across structured and unstructured feedback.
| Type | Private | |
| Founded | 2012 | |
| HQ | Palo Alto, CA, US | Map |
| Website | birdeye.com | |
| Employee Ratings | More | |
| Overall Culture | A+ | More |
Latest Updates
| Employees (est.) (Jun 2021) | 426 | (-2%) |
| Cybersecurity rating | D | More |
Key People/Management at BirdEye
Naveen Gupta
Co-Founder & CEO
David Lehman
President & COO
Neeraj Gupta
Co-Founder & CTO
Waifa Chau
CFO
Pietro Consavari
VP, Design & Growth
Nate Henry
VP Channel Sales
BirdEye Office Locations
BirdEye has offices in Palo Alto, Denver, Irving, Salt Lake City and in 2 other locations
Palo Alto, CA, US (HQ)
250 Cambridge Ave #103
Denver, CO, US
7979 E Tufts Ave #1450
Irving, TX, US
9111 Cypress Waters Blvd #245
Salt Lake City, UT, US
305 W 700 S
Melbourne, AU
Level 14/330 Collins St
Gurugram, IN
Vatika Atrium, 4th Floor, Block B
Sector 53, Golf Course Road
BirdEye Financials and Metrics
Summary Metrics
Founding Date | 2012 |
BirdEye total Funding | $33 m |
BirdEye latest funding size | $25 m |
Time since last funding | 4 years ago |
BirdEye investors | Trinity Ventures, Marc Benioff, Jerry Yang, Rick Marini, Ellen Levy, Semil Shah, Gokul Rajaram, Kevin Weil, World Innovation Lab (WiL) |
BirdEye's latest funding round in February 2017 was reported to be $25 m. In total, BirdEye has raised $33 m
BirdEye Cybersecurity Score
BirdEye Online and Social Media Presence
5.02k Twitter followers
BirdEye has 5.02k Twitter Followers. The number of followers has decreased 0.1% month over month and increased 0.4% quarter over quarter
BirdEye's Trends
Twitter Engagement Stats for @BirdEye_
5.5k
Tweets
2.3k
Following
5k
Followers
45
Tweets last 30 days
1.8
Avg. likes per Tweet
97.8%
Tweets with engagement
BirdEye Company Culture
Overall Culture
A+
90/100
CEO Rating
A+
95/100
Compensation
A+
89/100
Diversity
A
86/100
BirdEye News and Updates
March 18, 2021
Zoom's former CIO explains what it was like navigating the 'chaos' of the pandemic boom — and why he's now joining $110 million marketing startup Birdeye (ZM)
Summary List PlacementAn exec who spent six years at video conferencing firm Zoom — most recently as its chief information officer — just got poached by a marketing software startup.
Sunil Madan, who was one of the first 100 employees at Zoom when he joined in May 2015 and has since helped it nav…
BirdEye Blogs
June 10, 2021
Here’s why digital referral programs beat pen and paper systems
Word of mouth has always been an effective channel for attracting new customers and building brand awareness. In the past, businesses tried to motivate more customers to spread the word about their products and services through pen and paper referral programs. Now that customers are spending more ti…
June 04, 2021
Chief Experience Officer: the next-generation CMO
The customer journey has changed drastically over the past decade. These days, customers expect seamless experiences across digital touchpoints and instant responses to their messages. Despite these changes, many businesses maintain the same leadership structure they have had for decades. Tradition…
June 01, 2021
TCPA compliance: What your business needs to know
Text messages are the best way to connect with customers and prospects. While emails are mostly ignored or deleted, texts have a stunning 98% open rate. Of course, there’s one big thing to keep in mind before you start sending marketing and promotional communications: the Telephone Consumer Protecti…
May 28, 2021
How to give your customers the human touch (even across digital touchpoints)
Customers are becoming more comfortable than ever making purchases online — but they’re still expecting the same fantastic experiences they receive in person. That means they’re looking for customization, quick responses, and most importantly, the human touch. It’s difficult to provide these experie…
May 24, 2021
5 Experience Marketing tips for property management businesses
It doesn’t matter what methods your team is using to attract new tenants and retain existing ones — highly-rated competitors are just a few clicks away. To win in this new landscape and capture booming demand, property managers need to consistently deliver great experiences to their clients, then en…
May 21, 2021
The agency approach to feedback, search, and social
The digital environment has been evolving at a rapid pace, and it’s often difficult for location-based businesses to adapt. Marketing teams are often too focused on delivering great experiences across both physical and digital touchpoints to keep up with the latest social media and SEO trends. We w…
BirdEye Frequently Asked Questions
When was BirdEye founded?
BirdEye was founded in 2012.
Who are BirdEye key executives?
BirdEye's key executives are Naveen Gupta, David Lehman and Neeraj Gupta.
How many employees does BirdEye have?
BirdEye has 426 employees.
Who are BirdEye competitors?
Competitors of BirdEye include Personetics, Binary Fountain and Thryv.
Where is BirdEye headquarters?
BirdEye headquarters is located at 250 Cambridge Ave #103, Palo Alto.
Where are BirdEye offices?
BirdEye has offices in Palo Alto, Denver, Irving, Salt Lake City and in 2 other locations.
How many offices does BirdEye have?
BirdEye has 6 offices.
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