OverviewSuggest Edit

BirdEye is the next-generation business reputation and customer experience platform that reimagines how customer feedback is used to acquire and retain connected customers. The platform integrates Natural Language Processing with machine learning to accurately understand sentiment across structured and unstructured feedback. 
TypePrivate
Founded2012
HQPalo Alto, CA, US
Websitebirdeye.com
Employee Ratings4.2
Overall CultureA+

Latest Updates

Employees (est.) (Apr 2022)583(+3%)
Cybersecurity ratingCMore
Discover new suppliers and conduct deeper comparison analysis with Craft for EnterpriseLearn more
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Key People/Management at BirdEye

Naveen Gupta

Naveen Gupta

Co-Founder & CEO
David Lehman

David Lehman

President & COO
Neeraj Gupta

Neeraj Gupta

Co-Founder & CTO
Waifa Chau

Waifa Chau

CFO
Pietro Consavari

Pietro Consavari

VP, Design & Growth
Nate Henry

Nate Henry

VP Channel Sales
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BirdEye Office Locations

BirdEye has offices in Palo Alto, Denver, Irving, Salt Lake City and in 2 other locations
Palo Alto, CA, US (HQ)
250 Cambridge Ave #103
Denver, CO, US
7979 E Tufts Ave #1450
Irving, TX, US
9111 Cypress Waters Blvd #245
Palo Alto, CA, US
2479 E Bayshore Rd #175
Salt Lake City, UT, US
305 W 700 S
Melbourne, AU
Level 14/330 Collins St
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BirdEye Financials and Metrics

Summary Metrics

Founding Date

2012

BirdEye total Funding

$33 m

BirdEye latest funding size

$25 m

Time since last funding

5 years ago

BirdEye investors

BirdEye's latest funding round in February 2017 was reported to be $25 m. In total, BirdEye has raised $33 m
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BirdEye Operating Metrics

BirdEye's Enterprise Customers was reported to be 40 k in Jun, 2018.
Feb, 2018Apr, 2018Jun, 2018

Enterprise Customers

15 k40 k

Partners

250500

Company Reviews

200 m

Rides

1 m
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BirdEye Cybersecurity Score

Cybersecurity ratingPremium dataset

C

73/100

SecurityScorecard logo

BirdEye Online and Social Media Presence

Embed Graph

BirdEye Company Culture

  • Overall Culture

    A+

    91/100

  • CEO Rating

    A+

    93/100

  • Compensation

    A+

    90/100

  • Diversity

    A+

    89/100

Learn more on Comparably

BirdEye News and Updates

Birdeye Chosen by Zoom as Customer Experience Platform for Customer Insights

PALO ALTO, Calif., Jan. 27, 2022 /PRNewswire/ -- Birdeye, the #1 Customer Experience platform for enterprise businesses, today announced it was selected by Zoom Video Communications, Inc. for in-depth customer review insights. Birdeye allows Zoom to manage reviews at scale and unearth...

Birdeye Launches Payments, Expanding its Experience Platform

PALO ALTO, Oct. 19, 2021 /PRNewswire/ -- Birdeye, the #1 rated experience platform, announced Birdeye Payments, the fastest, safest, and easiest way for businesses to get paid via text messaging. Unlike traditional payment solutions, Birdeye integrates payments with tools like messaging,...

Zoom's former CIO explains what it was like navigating the 'chaos' of the pandemic boom — and why he's now joining $110 million marketing startup Birdeye (ZM)

Summary List PlacementAn exec who spent six years at video conferencing firm Zoom — most recently as its chief information officer — just got poached by a marketing software startup.  Sunil Madan, who was one of the first 100 employees at Zoom when he joined in May 2015 and has since helped it nav…

BirdEye Blogs

How to get more reviews using a Google review service

If you want your business to have a well-established online presence, you need to consider the weight of Google reviews on your ranking and reputation. Reviews are a way to grow your business digitally, both in how you rank on Google and how customers rate and review your products. But, getting more…

10 Tools for SEO to outrank your competition

When a customer searches online for a product you offer, you want to be the first result they see. But, if you’re not utilizing SEO tools and SEO best practices, the chances of that happening are minuscule. SEO is now standard practice in the online marketplace, and if you’re not incorporating it in…

Why DealerRater reviews are important for your automotive business

As a business in the automotive industry, reviews are essential for your online reputation. While you may already be getting reviews on major sites like Google, you could severely lack reviews on industry-related sites like DealerRater. Our recent study of online reviews in 2021 found that DealerRat…

Top review sites in your industry you can’t ignore in 2022

There’s no doubt that Google is the king of online reviews. In fact, our studies found that 71% of all reviews in 2021 were written on Google, but that doesn’t mean you should ignore the other 29%. Niche sites are a regular place for customers to leave online reviews when they are not leaving them […

Top Google review trends in 2022

If there is one platform that reigns supreme in online reviews, it’s certainly Google. The vast majority of consumers looking for a product or business online start with a Google search. Then, they will quickly find the option to read and write reviews on the product they are looking for. Due to the…

The 2022 state of online reviews: Top 3 review trends to stay ahead

At the beginning of 2020, the pandemic set a massive digital shift in motion with an increase in the use of online reviews. In 2021, that trend accelerated, further cementing online reviews as an essential part of any business’ online presence. To get a full understanding of the latest review trends…
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BirdEye Frequently Asked Questions

  • When was BirdEye founded?

    BirdEye was founded in 2012.

  • Who are BirdEye key executives?

    BirdEye's key executives are Naveen Gupta, David Lehman and Neeraj Gupta.

  • How many employees does BirdEye have?

    BirdEye has 583 employees.

  • Who are BirdEye competitors?

    Competitors of BirdEye include Personetics, Binary Fountain and Thryv.

  • Where is BirdEye headquarters?

    BirdEye headquarters is located at 250 Cambridge Ave #103, Palo Alto.

  • Where are BirdEye offices?

    BirdEye has offices in Palo Alto, Denver, Irving, Salt Lake City and in 2 other locations.

  • How many offices does BirdEye have?

    BirdEye has 7 offices.