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Reputation.com

OverviewSuggest Edit

Reputation.com is a company delivering the Online Reputation Management (ORM) platform for large enterprises with multiple locations. The platform enables enterprises to monitor and manage their online ratings and reviews and respond to customer feedback in real-time. It aims to provide businesses with insights at the local level which help them be more efficient, deliver better service, and drive traffic, visits, and revenue.
TypePrivate
Founded2006
HQRedwood City, CA, USMap
Websitereputation.com
Employee Ratings4More
Overall CultureFMore
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Recent NewsAll News

Latest Updates

Employees (est.) (Jun 2021)633(+3%)
Cybersecurity ratingBMore

Key People/Management at Reputation.com

Joe Fuca

Joe Fuca

Chief Executive Officer
Michael Fertik

Michael Fertik

Executive Chairman, Founder
Rebecca Biestman

Rebecca Biestman

Chief Marketing Officer
Scott Barmmer

Scott Barmmer

Chief Revenue Officer
Shannon Nash

Shannon Nash

Chief Financial Officer
Jason Grier

Jason Grier

Executive Vice President, Chief Customer Officer
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Reputation.com Office Locations

Reputation.com has offices in Redwood City, Chicago, Scottsdale, Sydney and in 5 other locations
Redwood City, CA, US (HQ)
1400a Seaport Blvd #401
Chicago, IL, US
141 W Jackson Blvd #1850Chicago
Scottsdale, AZ, US
1355 N Scottsdale Rd #450
Sydney, AU
26/44 Market St
Mannheim, DE
P3 1-3
Hyderabad, IN
eSeva Ln, K P H B Phase 3, Kukatpally
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Reputation.com Financials and Metrics

Summary Metrics

Founding Date

2006

Reputation.com total Funding

$117.3 m

Reputation.com latest funding size

$30 m

Time since last funding

2 years ago

Reputation.com investors

Kleiner Perkins, Uncork Capital, Focus Ventures, August Capital, Bessemer Venture Partners, Amazon, Global Founders Capital, Manatt Venture Fund, Heritage Group, Industry Ventures, Icon Ventures, Ascension Ventures, Floodgate, Akkadian Ventures, Kleiner Perkins C & B, Insight Partners, River City Ventures
Reputation.com's latest funding round in August 2019 was reported to be $30 m. In total, Reputation.com has raised $117.3 m. Reputation.com's latest valuation is reported to be $360 m.
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Reputation.com Revenue

Market valuation

360.0m
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Reputation.com Operating Metrics

Jul, 2015Aug, 2019

Patents (US)

23

Patents Pending

25

Customers (Auto Dealerships)

10 k

Customers (Healthcare Providers)

250
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Reputation.com Acquisitions / Subsidiaries

Company NameDateDeal Size
SIM PartnersFebruary 28, 2018
MySocialCloud.comJuly 24, 2013
PaperKarmaJune 27, 2013
Reputation.com UK Ltd.January 13, 2013
AnalytiX DSJanuary 01, 2006

Reputation.com Cybersecurity Score

Cybersecurity ratingPremium dataset

B

81/100

Learn more about our premium products
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Reputation.com Online and Social Media Presence

Reputation.com's Trends

Embed Graph

Reputation.com Company Culture

  • Overall Culture

    F

    47/100

  • CEO Rating

    F

    55/100

  • Compensation

    D

    52/100

Learn more on Comparably

Reputation.com News and Updates

January 21, 2021

Reputation.com Now Available in Google Cloud Marketplace

The Global Leader in Reputation Experience Management Launches on the Google Cloud Marketplace to Turn Customer Interactions into Business Actions The Global Leader in Reputation Experience Management Launches on the Google Cloud Marketplace to Turn Customer Interactions into Business Actions
January 14, 2021

Reputation.com Appoints Scott Barmmer Chief Revenue Officer to Fuel Next Stage of Growth

Barmmer Tapped to Spearhead Sales, Field Operations and Strategic Partnerships Barmmer Tapped to Spearhead Sales, Field Operations and Strategic Partnerships
January 11, 2021

Reputation.com Welcomes Jen Bruno to Lead Human Resources

Bruno joins Reputation.com to Amplify Employee Hiring and Drive Company Culture Efforts During Time of Rapid Growth Bruno joins Reputation.com to Amplify Employee Hiring and Drive Company Culture Efforts During Time of Rapid Growth
December 17, 2020

Reputation.com Named a Leader in Experience Management Software, Online Reputation Management Software, and Social Media Suites by Real Users on G2

Latest Recognition Caps Off An Award-filled 2020 For Reputation.com Latest Recognition Caps Off An Award-filled 2020 For Reputation.com
December 07, 2020

Reputation.com Breaks New Ground in Reputation Experience Management With Reputation Score X

Industry-leading Score Enhances Visibility Into Digital Reputation, Customer Experience and Core Business Metrics - Provides Prescriptive Recommendations to Improve It Industry-leading Score Enhances Visibility Into Digital Reputation, Customer Experience and Core Business Metrics - Provides Prescri…
August 20, 2019

Reputation.com nabs $30M more to help enterprises manage their profiles online

In these days where endorsements from influential personalities online can make or break a product, a startup that’s built a business to help companies harness all the long-tail firepower they can muster to get their name out there in a good way has raised some funding to expand deeper into feedback…
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Reputation.com Blogs

June 02, 2021

Reputation Adds Messenger API Support for Instagram

Company becomes one of the first CX vendors to integrate client Instagram messaging into platform REDWOOD CITY, CALIF. – June 2, 2021 – Reputation, the global leader in reputation experience management, today announced that it will be among the first Customer Experience vendors to integrate Messenge…
May 24, 2021

Reputation Debuts Reputation Score Portal at Transform ‘21 North America

 Portal utilizes vast amounts of data to provide comprehensive view of customer sentiment scores for about 100K+ U.S. businesses in auto, property management and health care  REDWOOD CITY, CALIF. — May 25, 2021 — Reputation, the global leader in reputation experience management (RXM), today at Trans…
May 11, 2021

Reputation Recognized as a Strong Performer in Customer Feedback Management Platforms Report

REDWOOD CITY, CALIF. – May 11, 2021 – Reputation, the global leader in reputation experience management, has been named a strong performer by independent research firm Forrester in a new report, The Forrester Wave™: Customer Feedback Management Platforms, Q2 2021. Among the 12 Customer Feedback Mana…
April 16, 2021

Employee Spotlight: Alex Roberts, Solutions Architect

We recently spoke with Alex his background, what he enjoys about his role at Reputation and what he finds most exciting about being a solutions architect. The post Employee Spotlight: Alex Roberts, Solutions Architect appeared first on Reputation.
April 13, 2021

Corporate Identity and Branding: Techniques for Businesses

Check out this article to learn why sharing your company's narrative through content is crucial to building a brand. The post Corporate Identity and Branding: Techniques for Businesses appeared first on Reputation.
April 06, 2021

Why Branding is All About Storytelling

Check out this article to learn why sharing your company's narrative through content is crucial to building a brand. The post Why Branding is All About Storytelling appeared first on Reputation.
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 Reputation.com Frequently Asked Questions

  • When was Reputation.com founded?

    Reputation.com was founded in 2006.

  • Who are Reputation.com key executives?

    Reputation.com's key executives are Joe Fuca, Michael Fertik and Rebecca Biestman.

  • How many employees does Reputation.com have?

    Reputation.com has 633 employees.

  • Who are Reputation.com competitors?

    Competitors of Reputation.com include Binary Fountain, Thryv and Podium.

  • Where is Reputation.com headquarters?

    Reputation.com headquarters is located at 1400a Seaport Blvd #401, Redwood City.

  • Where are Reputation.com offices?

    Reputation.com has offices in Redwood City, Chicago, Scottsdale, Sydney and in 5 other locations.

  • How many offices does Reputation.com have?

    Reputation.com has 9 offices.