IMImobile is a company providing cloud communications software and solutions that automate digital customer communications and interactions. It offers an enterprise cloud communications software platform that orchestrates customer interactions, connecting existing business systems with digital communications channels. The company serves healthcare, contact center, logistics, travel, retail, travel, telecommunications, utility, and other industries.

Employee Rating

3.8More
TypeSubsidiary
Parent CompanyCisco
HQLondon, GB
Founded1999
Websiteimimobile.com
Cybersecurity ratingBMore
IMImobile was founded in 1999 and is headquartered in London, GB

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Key People/Management at IMImobile

Jay Patel

Jay Patel

Group CEO & Director
Shyam Bhat

Shyam Bhat

Group CTO, Founder & Director
Mike Jefferies

Mike Jefferies

Group CFO & Director
Vishwanath Alluri

Vishwanath Alluri

Non-Executive Director and Founder
Ross Venter

Ross Venter

CEO, South Africa
Sudarshan Dharmapuri

Sudarshan Dharmapuri

EVP, Products
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IMImobile Office Locations

IMImobile has offices in London, Theale, Boca Raton, Toronto and in 3 other locations
London, GB (HQ)
5 St John's Ln, Farringdon
Theale, GB
1210 Parkview, Arlington Business Park
Toronto, CA
400-60 Adelaide St E
Hyderabad, IN
770, Rd Number 44, CBI Colony, Jubilee Hills
Roodepoort, ZA
Clearwater Office Park, Building 3 Ground floor, Millenium Road &, Christiaan de Wet Rd, Strubens Valley
Boca Raton, FL, US
750 Park of Commerce Blvd #400
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IMImobile Financials and Metrics

Summary Metrics

Founding Date

1999

Total Funding

$53.4 m

Investors

In total, IMImobile had raised $53.4 m. IMImobile is a subsidiary of Cisco

IMImobile Revenue

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IMImobile's revenue was reported to be £171.19 m in FY, 2020 which is a 19.9% increase from the previous period.
Annual
GBPFY, 2018FY, 2019FY, 2020

Revenue

111.4m142.7m171.2m

Revenue growth, %

46%28%20%

Cost of goods sold

60.6m80.2m92.1m

Gross profit

50.7m62.6m79.1m
Half Year
GBPH1, 2018H1, 2019H1, 2020

Revenue

53.1m67.2m83.0m

Cost of goods sold

28.5m38.0m47.8m

Gross profit

24.7m29.2m35.2m

Gross profit Margin, %

46%43%42%
Annual
GBPFY, 2018FY, 2019FY, 2020

Cash

15.7m13.2m25.1m

Accounts Receivable

17.7m27.5m22.9m

Prepaid Expenses

2.6m3.3m3.3m

Current Assets

55.8m63.9m74.7m
Half Year
GBPH1, 2018H1, 2019H1, 2020

Cash

15.4m12.0m16.4m

Current Assets

50.5m56.4m66.5m

PP&E

5.4m4.3m7.6m

Goodwill

25.1m41.6m69.6m
Annual
GBPFY, 2018FY, 2019FY, 2020

Depreciation and Amortization

4.8m7.1m11.0m

Accounts Payable

8.2m8.4m(1.1m)

Cash From Operating Activities

9.5m14.6m18.3m

Purchases of PP&E

(1.1m)(1.2m)(657.0k)
Half Year
GBPH1, 2018H1, 2019H1, 2020

Depreciation and Amortization

2.1m3.1m4.5m

Accounts Payable

6.2m1.6m(2.2m)

Cash From Operating Activities

5.5m5.0m10.4m

Purchases of PP&E

(773.0k)
GBPH1, 2018

Financial Leverage

1.8 x
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IMImobile Operating Metrics

H1, 2018FY, 2018H1, 2019FY, 2019H1, 2020FY, 2020

Paying Customers (Textlocal India)

13.5 k18 k

New Customers (Textlocal India)

6 k6 k

New Customers Added Monthly (Textlocal India)

1 k1 k

Messages Sent Monthly (Textlocal India)

120 m
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IMImobile Acquisitions / Subsidiaries

Company NameDateDeal Size
3CinteractiveJuly 24, 2019
Impact MobileJuly 03, 2018
Healthcare Communications UK Ltd.December 07, 2017
SumotextNovember 01, 2017
InfracastMarch 27, 2017£8.2 m
Archer DigitalSeptember 15, 2015
TextlocalOctober 14, 2014£11 m
SkinkersSeptember 27, 2011
WinOctober 21, 2010$26 m
Mobytec Ltd.July 10, 2009
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IMImobile Revenue Breakdown

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IMImobile revenue breakdown by business segment: 88.1% from Cloud Communication Products and 11.9% from Operator VAS and Mobile Payments

IMImobile revenue breakdown by geographic segment: 8.5% from Middle East and Africa, 10.5% from Asia-Pacific, 65.2% from Europe and 15.8% from Americas

IMImobile Cybersecurity Score

Cybersecurity ratingPremium dataset

B

80/100

SecurityScorecard logo

IMImobile Online and Social Media Presence

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IMImobile News and Updates

Cisco To Acquire IMImobile to Drive Smarter Customer Interactions

Dublin, Dec. 10, 2020 (GLOBE NEWSWIRE) -- ResearchAndMarkets.com published a new article on the CRM industry "Cisco To Acquire IMImobile to Drive Smarter Customer Interactions" Cisco Systems Inc has agreed to buy customer service software developer IMImobile Plc in a deal valued at about &pou…

Cisco strikes £543 million deal for IMImobile

Cisco Systems said it's buying IMImobile for £543 million ($720 million), or 595 pence in cash per share, a 48% premium to Friday's close. Cisco said the deal will help build its customer experience as a service offer. The deal also has support of shareholders representing 54.5% of IMImobile's sha…

Cisco To Acquire IMImobile To Embed Omnichannel Engagement Into Customer Experience As A Service

SAN JOSE, Calif. and LONDON, Dec. 7, 2020 /PRNewswire/ -- News Summary: Cisco announces agreement to acquire IMImobile PLC. IMImobile's cloud communications software and services to further Cisco's vision to create a comprehensive Customer Experience as a Service (CXaaS) offer that gives...

Global Mobile Marketing Platforms Market Report 2020 Top Companies- Vibes, Localytics, Urban Airship, Leanplum, Pyze, IMImobile, Swrve and more...

A new market study, titled “Covid-19 Impact on Global Mobile Marketing Platforms Market Size, Status and Forecast 2020-2026”, has been featured on WiseGuyReports. Posted via Industry Today. Follow us on Twitter @IndustryToday
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IMImobile Blogs

IMImobile signs open letter demanding action on Black inclusion for businesses

LONDON, 26th October 2020 – More major UK business leaders have signed an open letter which demands action now for #blacklivesmatter with agreed actions for clear and positive change. The total number of signatures now stands at over 60 with IMImobile joining other new additions including leaders fr…

IMImobile helps King’s College Hospital to advance its ‘digital by default’ strategy and support its recovery from the pandemic

LONDON 13th October 2020 – Global cloud communications software and solutions provider IMImobile PLC, today announces that its healthcare division, Healthcare Communications, is assisting King’s College Hospital NHS Foundation Trust (KCHT) to implement a suite of solutions purpose-built to improve p…

IMImobile announces it has been included in the UK government G-Cloud initiative

LONDON, 1st October 2020 – Global cloud communications software and solutions provider IMImobile PLC, today announced that it has been named as a supplier on the Crown Commercial Service’s (CCS) G-Cloud 12 framework. CCS supports the public sector to achieve maximum commercial value when procuring c…

IMImobile enables Oxford University to conduct COVID-19 research via mobile

COVID-19 mobile survey data collection facilitated through SMS The post IMImobile enables Oxford University to conduct COVID-19 research via mobile appeared first on IMImobile.

IMImobile announces it is part of Google’s program for Verified Calls

Global cloud communications software and solutions provider IMImobile PLC, today announced that it is part of Google’s program for Verified Calls. The post IMImobile announces it is part of Google’s program for Verified Calls appeared first on IMImobile.

IMImobile enables Toyota Kirloskar Motor to launch WhatsApp Business for customer interactions

WhatsApp will improve the customer experience for a variety of automotive services The post IMImobile enables Toyota Kirloskar Motor to launch WhatsApp Business for customer interactions appeared first on IMImobile.
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IMImobile Frequently Asked Questions

  • When was IMImobile founded?

    IMImobile was founded in 1999.

  • Who are IMImobile key executives?

    IMImobile's key executives are Jay Patel, Shyam Bhat and Mike Jefferies.

  • How many employees does IMImobile have?

    IMImobile has 1,114 employees.

  • What is IMImobile revenue?

    Latest IMImobile annual revenue is £171.2 m.

  • What is IMImobile revenue per employee?

    Latest IMImobile revenue per employee is £153.7 k.

  • Who are IMImobile competitors?

    Competitors of IMImobile include Smart Communications, Route Mobile and Genesys.

  • Where is IMImobile headquarters?

    IMImobile headquarters is located at 5 St John's Ln, Farringdon, London.

  • Where are IMImobile offices?

    IMImobile has offices in London, Theale, Boca Raton, Toronto and in 3 other locations.

  • How many offices does IMImobile have?

    IMImobile has 7 offices.