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Zipwhip is a company that develops a carrier-grade texting platform providing landline and toll-free texting services. Its cloud-based service enables consumers and small and mid-sized businesses to remind customers of upcoming payments, send interview reminders, schedule and confirm upcoming trips, advertise new products, etc. The company serves the insurance, automotive, healthcare, fitness, restaurants, and other sectors.

HQSeattle, WA, US
Employee Ratings3.9
Overall CultureA+

Latest Updates

Employees (est.) (Jun 2021)276(+2%)
Job Openings19
Revenue (Y, 2020)$41.5 M(+179%)
Cybersecurity ratingBMore

Key People/Management at Zipwhip

John Lauer

John Lauer

CEO, Co-Founder, Board Member
John Larson

John Larson

Chief Business Development Officer, Co-Founder
Faye Ricci

Faye Ricci

General Counsel
Scott Heimes

Scott Heimes

Chief Marketing Officer
Bob Chamberlain

Bob Chamberlain

Chief Financial Officer
Kirsten Spoljaric

Kirsten Spoljaric

SVP of People Ops
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Zipwhip Office Locations

Zipwhip has an office in Seattle
Seattle, WA, US (HQ)
Elliot Bay Office Park, 300 Elliott Ave W #500
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Zipwhip Financials and Metrics

Summary Metrics

Founding Date


Zipwhip total Funding

$88 m

Zipwhip latest funding size

$51.5 m

Time since last funding

2 years ago

Zipwhip investors

Zipwhip's latest funding round in January 2019 was reported to be $51.5 m. In total, Zipwhip has raised $88 m
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Zipwhip Revenue

Zipwhip's revenue was reported to be $41.48 m in Y, 2020

Revenue (Y, 2020)

USDY, 2018Y, 2020


USDY, 2018


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Zipwhip Operating Metrics

Zipwhip's Enterprise Customers was reported to be 6.5 k in Sep, 2016. Zipwhip's Customers was reported to be 35 k in FY, 2021.
Sep, 2016Oct, 2016Feb, 2018Jun, 2018FY, 2021


22 k20 k35 k

Enterprise Customers

6.5 k

Patents Issued



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Zipwhip Cybersecurity Score

Cybersecurity ratingPremium dataset



SecurityScorecard logo

Zipwhip Online and Social Media Presence

Embed Graph

Zipwhip Company Culture

  • Overall Culture



  • CEO Rating



  • Compensation



  • Diversity



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Zipwhip News and Updates

Twilio buys business SMS text startup Zipwhip for $850M

Cloud communications firm Twilio Inc. is looking to boost its messaging capabilities when it closes on the $850 million acquisition of a company called Zipwhip Inc. that was announced today. Seattle-based Zipwhip enables U.S. companies to send free SMS text messages to their customers from landline…

: Twilio to acquire ZipWhip for $850 million

Twilio Inc. TWLO said late Monday it plans to acquire business-texting platform ZipWhip for about $850 million in cash and stock. The company said ZipWhip will become a part of its Messaging Business Unit. The company expects the deal to close by the end of 2021. Twilio reiterated its second-quarter…

58% of Consumers Say That Texting Is the Best Way for Businesses to Reach Them Quickly

New research shows that one of the permanent changes to come out of COVID-19 is the way consumers and businesses communicate. Zipwhip, the leading business-texting platform in the U.S., surveyed 2,000 consumers and businesses for its 2021 State of Texting report and found that 70% of businesses are …

Zipwhip raises $51.5 million to bridge text messaging and phone calls

Zipwhip, a startup that enables businesses with landlines to view and respond to incoming text messages, has raised $51.5 million in a Series D round.

Zipwhip enters into two-way texting partnership with Clio

Zipwhip, a startup that provides text messaging services from desktops and over the web, has entered into partnership and product integration with cloud-based practice-management platform Clio.

Zipwhip Blogs

Increase Engagement and Improve Customer Service with Texting for Banks

Customers use online banking to manage their checking and saving accounts, make payments, view credit card balances, access mortgage and auto loans and get information about investments and retirement planning. Banking on the go is the new normal and adding texting capabilities is the next logical s…

15 Text Templates for Staffing and Recruiting

For recruiting and staffing companies, working efficiently means sharing information with clients and job candidates as quickly as possible. Job seekers expect speed and convenience when connecting with recruiters. Texting fits that bill and it’s more discreet than phone calls which is appreciated b…

A Big Day for Business Texting: Twilio Agrees to Acquire Zipwhip for $850 Million

We started Zipwhip a decade ago in typical founder-story fashion, in my basement in Seattle. My cofounders and I knew that texting was the future, and that it wasn’t being utilized to its full potential. We first built a B2C product marketed toward consumers that let users text friends and family fr…

We’ve Made a Few Changes: How We’re Continuing to Keep Our Network Spam Free

We’re excited to announce a few changes affecting message senders on our network. To offer your customers the highest message deliverability, we’ve amended qualifications to the Zipwhip Verification Process. And in the ongoing effort to protect the end customer from unwanted traffic, we’ve launched …

25 Text Templates for Grocery Stores That Improve Customer Loyalty

Consumers weigh different factors when deciding where to shop for groceries. The most important being convenience, prices, product selection and the feeling they get when in the store. Grocers can improve customer satisfaction and increase engagement by using SMS as part of their marketing and commu…

20 Texting Stats That Prove Businesses Should Use SMS

Texting has been around for more than a quarter century. For much of that time it was used primarily for communicating with friends and family, but SMS is well on its way to becoming the primary method businesses use to communicate with consumers and vice versa. One reason business texting is gainin…
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Zipwhip Frequently Asked Questions

  • When was Zipwhip founded?

    Zipwhip was founded in 2007.

  • Who are Zipwhip key executives?

    Zipwhip's key executives are John Lauer, John Larson and Faye Ricci.

  • How many employees does Zipwhip have?

    Zipwhip has 276 employees.

  • What is Zipwhip revenue?

    Latest Zipwhip annual revenue is $41.5 m.

  • What is Zipwhip revenue per employee?

    Latest Zipwhip revenue per employee is $150.3 k.

  • Who are Zipwhip competitors?

    Competitors of Zipwhip include Plivo, TextUs and Podium.

  • Where is Zipwhip headquarters?

    Zipwhip headquarters is located at Elliot Bay Office Park, 300 Elliott Ave W #500, Seattle.

  • Where are Zipwhip offices?

    Zipwhip has an office in Seattle.

  • How many offices does Zipwhip have?

    Zipwhip has 1 office.