Five9 competitorsClear all

Five9's top competitors include NICE inContact, NICE, Synchronoss Technologies, Enghouse Systems, Noble Systems, Fuze, Genesys and Zendesk.
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Five9
Five9
Five9 is a company providing cloud-based call center software for sales, marketing, and support.
NICE inContact
NICE inContact
NICE inContact is a company developing cloud contact center software.
NICE
NICE
NICE (also known as NICE Systems) is a company developing cloud and on-premises enterprise software solutions that operationalize big data.
Synchronoss Technologies
Synchronoss Technologies
Synchronoss Technologies is a software and services company that provides technologies and services for the mobile transformation of business.
Enghouse Systems
Enghouse Systems
Enghouse Systems is a provider of enterprise software solutions serving a variety of vertical markets.
Noble Systems
Noble Systems
Noble Systems is a company providing unified contact center technology solutions.
Fuze
Fuze
Fuze (formerly ThinkingPhones) is a company providing cloud-based Unified Communications as a Service (UCaaS).
Genesys
Genesys
Genesys (also known as Genesys Telecommunications Laboratories) is a company developing omnichannel customer experience and contact center solutions.
Zendesk
Zendesk
Zendesk is a company developing a customer support ticketing system and service software.
Founding Date
Founding Date
2001
Founding Date
1997
Founding Date
1986
Founding Date
2000
Founding Date
1984
Founding Date
1989
Founding Date
2006
Founding Date
1990
Founding Date
2007
Type
Type
Public
Type
Subsidiary
Type
Public
Type
Public
Type
Public
Type
Private
Type
Private
Type
Private
Type
Public
Tags
Locations
Locations
San Ramon, US HQ
Melbourne, AU
São Paulo, BR
Toronto, CA
Cologne, DE
Amsterdam, NL
Mandaluyong, PH
see more
Locations
Sandy, US HQ
North Sydney, AU
Taguig, PH
London, GB
Philadelphia, US
Locations
Hoboken, US HQ
Greater London, GB
Denver, US
Sandy, US
Locations
Bridgewater, US HQ
Melbourne, AU
Berlin, DE
Bengaluru, IN
Dublin, IE
Torino, IT
Minato City, JP
see more
Locations
Markham, CA HQ
Reading, GB
Locations
Atlanta, US HQ
East Melbourne, AU
Richmond, AU
Stretford, GB
Locations
Boston, US HQ
Sydney, AU
Sofia, BG
Ottawa, CA
Paris, FR
Aveiro, PT
Porto, PT
see more
Locations
Daly City, US HQ
Buenos Aires, AR
Brisbane, AU
Canberra, AU
North Sydney, AU
South Melbourne, AU
Zaventem, BE
see more
Locations
San Francisco, US HQ
Melbourne, AU
São Paulo, BR
Montreal, CA
København, DK
Montpellier, FR
Berlin, DE
see more
Employees
Employees
1,54928% increase
Employees
1,9681% increase
Employees
5,9969% increase
Employees
1,5984% decrease
Employees
1,680
Employees
34613% decrease
Employees
601
Employees
6,6872% increase
Employees
3,9804% increase
Valuation ($)
Valuation ($)
13 b
Valuation ($)
N/A
Valuation ($)
18 b
Valuation ($)
128.1 m
Valuation ($)
2.5 b
Valuation ($)
N/A
Valuation ($)
400 m
Valuation ($)
N/A
Valuation ($)
17 b
Twitter followers
Twitter followers
12.8 k
Twitter followers
12
Twitter followers
12.6 k
Twitter followers
1.7 k
Twitter followers
270
Twitter followers
637
Twitter followers
10 k
Twitter followers
33.6 k
Twitter followers
93 k
Number of tweets (last 30 days)
Number of tweets (last 30 days)
204
Number of tweets (last 30 days)
N/A
Number of tweets (last 30 days)
95
Number of tweets (last 30 days)
16
Number of tweets (last 30 days)
17
Number of tweets (last 30 days)
7
Number of tweets (last 30 days)
96
Number of tweets (last 30 days)
50
Number of tweets (last 30 days)
128
Average likes per tweet (last 30 days)
Average likes per tweet (last 30 days)
2.7
Average likes per tweet (last 30 days)
N/A
Average likes per tweet (last 30 days)
0.5
Average likes per tweet (last 30 days)
3.2
Average likes per tweet (last 30 days)
1
Average likes per tweet (last 30 days)
N/A
Average likes per tweet (last 30 days)
1
Average likes per tweet (last 30 days)
5.6
Average likes per tweet (last 30 days)
3.5
Percentage of tweets with engagement (last 30 days)
Percentage of tweets with engagement (last 30 days)
95.1%
Percentage of tweets with engagement (last 30 days)
N/A
Percentage of tweets with engagement (last 30 days)
69.47%
Percentage of tweets with engagement (last 30 days)
93.75%
Percentage of tweets with engagement (last 30 days)
100%
Percentage of tweets with engagement (last 30 days)
100%
Percentage of tweets with engagement (last 30 days)
71.88%
Percentage of tweets with engagement (last 30 days)
96%
Percentage of tweets with engagement (last 30 days)
67.19%
Alexa Website Rank
Alexa Website Rank
22292
Alexa Website Rank
62062
Alexa Website Rank
168184
Alexa Website Rank
248947
Alexa Website Rank
269896
Alexa Website Rank
268567
Alexa Website Rank
123799
Alexa Website Rank
84212
Alexa Website Rank
248
Employee Rating
Employee Rating
N/A
Employee Rating
N/A
Employee Rating
4.2
Employee Rating
3.7
Employee Rating
3.2
Employee Rating
3.3
Employee Rating
4.3
Employee Rating
4.2
Employee Rating
4.3

Financial

Revenue (est.)
Revenue (est.)
$434.9m (FY, 2020)
Revenue (est.)
$222m (FY, 2015)
Revenue (est.)
$1.6b (FY, 2019)
Revenue (est.)
$291.7m (FY, 2020)
Revenue (est.)
$385.9m (FY, 2019)
Revenue (est.)
N/A
Revenue (est.)
N/A
Revenue (est.)
$1.4b (Y, 2017)
Revenue (est.)
$1b (FY, 2020)
Cost of goods
Cost of goods
$180.3m (FY, 2020)
Cost of goods
N/A
Cost of goods
$531.8m (FY, 2019)
Cost of goods
N/A
Cost of goods
$118.8m (FY, 2019)
Cost of goods
N/A
Cost of goods
N/A
Cost of goods
N/A
Cost of goods
$251.3m (FY, 2020)
Gross profit
Gross profit
$254.6m (FY, 2020)
Gross profit
N/A
Gross profit
$1b (FY, 2019)
Gross profit
N/A
Gross profit
$267.1m (FY, 2019)
Gross profit
N/A
Gross profit
N/A
Gross profit
N/A
Gross profit
$778.3m (FY, 2020)
Net income
Net income
($42.1m) (FY, 2020)
Net income
($22.8m) (FY, 2015)
Net income
$185.9m (FY, 2019)
Net income
($10.4m) (FY, 2020)
Net income
$70.8m (FY, 2019)
Net income
N/A
Net income
N/A
Net income
N/A
Net income
($218.2m) (FY, 2020)

Operating

Countries
Countries
N/A
Countries
150 (Feb, 2021)
Countries
150 (FY, 2019)
Countries
N/A
Countries
22 (FY, 2019)
Countries
N/A
Countries
N/A
Countries
100 (Aug, 2019)
Countries
160 (FY, 2018)
Customers
Customers
N/A
Customers
N/A
Customers
N/A
Customers
N/A
Customers
N/A
Customers
4 k (Sep, 2019)
Customers
N/A
Customers
11 k (Aug, 2019)
Customers
N/A
Enterprise Customers
Enterprise Customers
2 k (FY, 2019)
Enterprise Customers
25 k (Feb, 2021)
Enterprise Customers
25 k (FY, 2019)
Enterprise Customers
N/A
Enterprise Customers
N/A
Enterprise Customers
N/A
Enterprise Customers
N/A
Enterprise Customers
N/A
Enterprise Customers
N/A
Interactions per Year
Interactions per Year
3 b (FY, 2017)
Interactions per Year
6 b (FY, 2015)
Interactions per Year
N/A
Interactions per Year
N/A
Interactions per Year
N/A
Interactions per Year
N/A
Interactions per Year
N/A
Interactions per Year
25 b (Aug, 2019)
Interactions per Year
N/A
New Customers
New Customers
N/A
New Customers
N/A
New Customers
N/A
New Customers
N/A
New Customers
N/A
New Customers
N/A
New Customers
115 (Q3, 2017)
New Customers
500 (Y, 2017)
New Customers
N/A
Patent Applications (US)
Patent Applications (US)
N/A
Patent Applications (US)
N/A
Patent Applications (US)
N/A
Patent Applications (US)
37 (Oct, 2020)
Patent Applications (US)
N/A
Patent Applications (US)
195 (Jul, 2020)
Patent Applications (US)
N/A
Patent Applications (US)
N/A
Patent Applications (US)
N/A
Patents (Foreign)
Patents (Foreign)
5 (FY, 2019)
Patents (Foreign)
N/A
Patents (Foreign)
65 (FY, 2019)
Patents (Foreign)
N/A
Patents (Foreign)
N/A
Patents (Foreign)
N/A
Patents (Foreign)
N/A
Patents (Foreign)
N/A
Patents (Foreign)
N/A
Patents (US)
Patents (US)
10 (FY, 2019)
Patents (US)
17 (FY, 2015)
Patents (US)
336 (FY, 2019)
Patents (US)
50 (Oct, 2020)
Patents (US)
N/A
Patents (US)
204 (Jul, 2020)
Patents (US)
N/A
Patents (US)
N/A
Patents (US)
5 (Q3, 2019)
Patents Issued
Patents Issued
N/A
Patents Issued
N/A
Patents Issued
N/A
Patents Issued
100 (FY, 2016)
Patents Issued
N/A
Patents Issued
185 (Sep, 2019)
Patents Issued
N/A
Patents Issued
N/A
Patents Issued
N/A
Patents Pending (Foreign)
Patents Pending (Foreign)
6 (FY, 2017)
Patents Pending (Foreign)
N/A
Patents Pending (Foreign)
N/A
Patents Pending (Foreign)
N/A
Patents Pending (Foreign)
N/A
Patents Pending (Foreign)
N/A
Patents Pending (Foreign)
N/A
Patents Pending (Foreign)
N/A
Patents Pending (Foreign)
1 (FY, 2016)
Patents Pending (US)
Patents Pending (US)
3 (FY, 2019)
Patents Pending (US)
N/A
Patents Pending (US)
N/A
Patents Pending (US)
N/A
Patents Pending (US)
N/A
Patents Pending (US)
N/A
Patents Pending (US)
N/A
Patents Pending (US)
N/A
Patents Pending (US)
14 (FY, 2018)
Trademarks (US)
Trademarks (US)
5 (FY, 2019)
Trademarks (US)
N/A
Trademarks (US)
N/A
Trademarks (US)
N/A
Trademarks (US)
N/A
Trademarks (US)
106 (Jul, 2020)
Trademarks (US)
N/A
Trademarks (US)
N/A
Trademarks (US)
N/A

Funding

Latest funding round
Latest funding round
N/A
Latest funding round
N/A
Latest funding round
N/A
Latest funding round
N/A
Latest funding round
N/A
Latest funding round
N/A
Latest funding round
$ 150m (about 3 years ago)
Latest funding round
$ 900m (about 5 years ago)
Latest funding round
N/A
Total funding raised
Total funding raised
$ 84.1m
Total funding raised
$ 35.3m
Total funding raised
N/A
Total funding raised
$ 34m
Total funding raised
N/A
Total funding raised
N/A
Total funding raised
$ 480.4m
Total funding raised
$ 900m
Total funding raised
$ 85.5m
For sources of this data, please see the company profile

View company profiles

NICE inContact
HQ
Sandy, US

NICE inContact is a company developing cloud contact center software.

View company
NICE
HQ
Hoboken, US
Employees
5,996↑ 9% increase

NICE (also known as NICE Systems) is a company developing cloud and on-premises enterprise software solutions that operationalize big data.

View company
Synchronoss Technologies
HQ
Bridgewater, US
Employees
1,598↓ 4% decrease

Synchronoss Technologies is a software and services company that provides technologies and services for the mobile transformation of business.

View company
Enghouse Systems
HQ
Markham, CA
Employees
1,680

Enghouse Systems is a provider of enterprise software solutions serving a variety of vertical markets.

View company