Five9 competitors and similar companiesClear all
Five9's competitors and similar companies include Zendesk, NICE inContact, Enghouse Systems, NICE, Synchronoss Technologies, Fuze, Genesys and Afiniti.
 NICE NICE (also known as NICE Systems) is a company developing cloud and on-premises enterprise software solutions that operationalize big data. |  Synchronoss Technologies Synchronoss Technologies is a software and services company that provides technologies and services for the mobile transformation of business. |  Fuze Fuze (formerly known as ThinkingPhones) is a company providing a cloud communication platform and collaboration software for enterprises. |  Genesys Genesys Cloud Services is a company developing omnichannel customer experience and contact center solutions. |  Afiniti Afiniti (formerly known as SATMAP) is an artificial intelligence company that develops a customer interaction analytics platform for businesses. | |||||
Founding Date | Founding Date 2001 | Founding Date 2007 | Founding Date 1997 | Founding Date 1984 | Founding Date 1986 | Founding Date 2000 | Founding Date 2006 | Founding Date 1990 | Founding Date 2006 |
Type | Type Public | Type Private | Type Subsidiary | Type Public | Type Public | Type Public | Type Private | Type Private | Type Private |
Tags | |||||||||
Locations | Locations San Ramon, US HQ Melbourne, AU São Paulo, BR Toronto, CA München, DE Amsterdam, NL Mandaluyong, PH see more | Locations San Francisco, US HQ Melbourne, AU São Paulo, BR Montréal, CA København, DK Montpellier, FR Berlin, DE see more | Locations Sandy, US HQ North Sydney, AU Taguig, PH London, GB Philadelphia, US | Locations Markham, CA HQ Reading, GB | Locations Ra'anana, IL HQ Melbourne, AU North Sydney, AU Cochabamba, BO Beijing, CN Shanghai, CN Prague, CZ see more | Locations Bridgewater, US HQ Melbourne, AU Berlin, DE Bengaluru, IN Dublin, IE Torino, IT Minato City, JP see more | Locations Menlo Park, US HQ Buenos Aires, AR Barangaroo, AU Brisbane City, AU Canberra, AU South Melbourne, AU Zaventem, BE see more | ||
Employees | Employees 2,38011% increase | Employees 5,8608% increase | Employees 2,760 | Employees 1,800 | Employees 7,10211% increase | Employees 1,5984% decrease | Employees 1938% decrease | Employees 7,339 | Employees 1,9101% increase |
Valuation ($) | Valuation ($) 4.4 b | Valuation ($) N/A | Valuation ($) N/A | Valuation ($) 1.5 b | Valuation ($) N/A | Valuation ($) 85 m | Valuation ($) 400 m | Valuation ($) N/A | Valuation ($) 1.6 b |
Twitter followers | Twitter followers 14.3 k | Twitter followers 109.1 k | Twitter followers 85 | Twitter followers 268 | Twitter followers 13.7 k | Twitter followers 1.7 k | Twitter followers 9.6 k | Twitter followers 33.4 k | Twitter followers 3.7 k |
Number of tweets (last 30 days) | Number of tweets (last 30 days) 573 | Number of tweets (last 30 days) 60 | Number of tweets (last 30 days) N/A | Number of tweets (last 30 days) 10 | Number of tweets (last 30 days) 93 | Number of tweets (last 30 days) 7 | Number of tweets (last 30 days) N/A | Number of tweets (last 30 days) 82 | Number of tweets (last 30 days) N/A |
Average likes per tweet (last 30 days) | Average likes per tweet (last 30 days) 1.3 | Average likes per tweet (last 30 days) 3.3 | Average likes per tweet (last 30 days) N/A | Average likes per tweet (last 30 days) N/A | Average likes per tweet (last 30 days) 0.5 | Average likes per tweet (last 30 days) 1.3 | Average likes per tweet (last 30 days) N/A | Average likes per tweet (last 30 days) 4.6 | Average likes per tweet (last 30 days) N/A |
Percentage of tweets with engagement (last 30 days) | Percentage of tweets with engagement (last 30 days) 74.87% | Percentage of tweets with engagement (last 30 days) 70% | Percentage of tweets with engagement (last 30 days) N/A | Percentage of tweets with engagement (last 30 days) 10% | Percentage of tweets with engagement (last 30 days) 58.06% | Percentage of tweets with engagement (last 30 days) 85.71% | Percentage of tweets with engagement (last 30 days) N/A | Percentage of tweets with engagement (last 30 days) 86.59% | Percentage of tweets with engagement (last 30 days) N/A |
Employee Rating | Employee Rating 4.6 | Employee Rating 4.2 | Employee Rating 4 | Employee Rating 3.2 | Employee Rating 4 | Employee Rating 3.9 | Employee Rating N/A | Employee Rating 4.3 | Employee Rating 3.7 |
Financial | |||||||||
Revenue (est.) | Revenue (est.) $778.8m (FY, 2022) | Revenue (est.) $1.3b (FY, 2021) | Revenue (est.) $222m (FY, 2015) | Revenue (est.) $427.6m (FY, 2022) | Revenue (est.) $2.2b (FY, 2022) | Revenue (est.) $252.6m (FY, 2022) | Revenue (est.) $8.8m (Y, 2012) | Revenue (est.) $1.4b (Y, 2017) | Revenue (est.) N/A |
Cost of goods | Cost of goods $367.5m (FY, 2022) | Cost of goods $274.9m (FY, 2021) | Cost of goods N/A | Cost of goods $130.1m (FY, 2022) | Cost of goods $507.1m (FY, 2022) | Cost of goods N/A | Cost of goods N/A | Cost of goods N/A | Cost of goods N/A |
Gross profit | Gross profit $411.3m (FY, 2022) | Gross profit $1.1b (FY, 2021) | Gross profit N/A | Gross profit $297.5m (FY, 2022) | Gross profit $1.7b (FY, 2022) | Gross profit N/A | Gross profit N/A | Gross profit N/A | Gross profit N/A |
Net income | Net income ($94.7m) (FY, 2022) | Net income ($223.6m) (FY, 2021) | Net income ($22.8m) (FY, 2015) | Net income $94.5m (FY, 2022) | Net income $265.9m (FY, 2022) | Net income ($7.7m) (FY, 2022) | Net income N/A | Net income N/A | Net income N/A |
Operating ⚠ | |||||||||
Countries | Countries N/A | Countries 160 (FY, 2021) | Countries 150 (Feb, 2021) | Countries 22 (FY, 2019) | Countries 150 (FY, 2021) | Countries N/A | Countries N/A | Countries 100 (Dec, 2021) | Countries N/A |
Enterprise Customers | Enterprise Customers 2.5 k (FY, 2022) | Enterprise Customers N/A | Enterprise Customers 25 k (Feb, 2021) | Enterprise Customers N/A | Enterprise Customers 25 k (FY, 2021) | Enterprise Customers N/A | Enterprise Customers N/A | Enterprise Customers N/A | Enterprise Customers N/A |
Interactions per Year | Interactions per Year N/A | Interactions per Year N/A | Interactions per Year 6 b (FY, 2015) | Interactions per Year N/A | Interactions per Year N/A | Interactions per Year N/A | Interactions per Year N/A | Interactions per Year 25 b (Aug, 2019) | Interactions per Year N/A |
New Customers | New Customers N/A | New Customers N/A | New Customers N/A | New Customers N/A | New Customers N/A | New Customers N/A | New Customers 115 (Q3, 2017) | New Customers 500 (Y, 2017) | New Customers N/A |
Patent Applications (US) | Patent Applications (US) N/A | Patent Applications (US) N/A | Patent Applications (US) N/A | Patent Applications (US) N/A | Patent Applications (US) N/A | Patent Applications (US) 42 (Dec, 2021) | Patent Applications (US) N/A | Patent Applications (US) N/A | Patent Applications (US) 47 (Feb, 2022) |
Patents (Foreign) | Patents (Foreign) 5 (FY, 2021) | Patents (Foreign) N/A | Patents (Foreign) N/A | Patents (Foreign) N/A | Patents (Foreign) 43 (FY, 2021) | Patents (Foreign) N/A | Patents (Foreign) N/A | Patents (Foreign) N/A | Patents (Foreign) N/A |
Patents (US) | Patents (US) 14 (FY, 2021) | Patents (US) 14 (Q1, 2022) | Patents (US) 17 (FY, 2015) | Patents (US) N/A | Patents (US) 414 (FY, 2021) | Patents (US) 50 (Dec, 2021) | Patents (US) N/A | Patents (US) N/A | Patents (US) 48 (Feb, 2022) |
Patents Pending (US) | Patents Pending (US) 2 (FY, 2021) | Patents Pending (US) 18 (FY, 2020) | Patents Pending (US) N/A | Patents Pending (US) N/A | Patents Pending (US) N/A | Patents Pending (US) N/A | Patents Pending (US) N/A | Patents Pending (US) N/A | Patents Pending (US) N/A |
Products | Products N/A | Products N/A | Products 26 (Mar, 2021) | Products N/A | Products N/A | Products N/A | Products N/A | Products N/A | Products 2 (Feb, 2022) |
Remaining Performance Obligations | Remaining Performance Obligations $758.9m (FY, 2022) | Remaining Performance Obligations $1.4b (Q1, 2022) | Remaining Performance Obligations N/A | Remaining Performance Obligations N/A | Remaining Performance Obligations $1.8m (FY, 2021) | Remaining Performance Obligations N/A | Remaining Performance Obligations N/A | Remaining Performance Obligations N/A | Remaining Performance Obligations N/A |
Funding | |||||||||
Latest funding round | Latest funding round N/A | Latest funding round N/A | Latest funding round N/A | Latest funding round N/A | Latest funding round N/A | Latest funding round N/A | Latest funding round $ 150m (almost 5 years ago) | Latest funding round $ 900m (over 6 years ago) | Latest funding round $ 130m (6 months ago) |
Total funding raised | Total funding raised $ 84.1m | Total funding raised $ 85.5m | Total funding raised $ 35.3m | Total funding raised N/A | Total funding raised $ 52.8m | Total funding raised $ 34.2m | Total funding raised $ 480.4m | Total funding raised $ 900m | Total funding raised $ 220.9m |
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Zendesk
HQ
San Francisco, US
Employees
5,860↑ 8% increase
Zendesk is a company developing customer service solutions.
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NICE inContact
HQ
Sandy, US
NICE inContact is a company developing cloud contact center software.
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Enghouse Systems
HQ
Markham, CA
Employees
1,800
Enghouse Systems is a provider of enterprise software solutions.
View companyNICE
HQ
Ra'anana, IL
Employees
7,102↑ 11% increase
NICE (also known as NICE Systems) is a company developing cloud and on-premises enterprise software solutions that operationalize big data.
View company