Five9 competitors

Five9's competitors include Fuze, NICE Systems, Genesys, Zendesk, B2X Care Solutions and Monet Software
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Five9
Five9 is a company providing cloud-based call center software for sales, marketing and support.
Fuze
Fuze (formerly known as ThinkingPhones) is a provider of cloud-based Unified Communications as a Service (UCaaS).
NICE Systems
NICE Systems provides intent-based solutions that capture and analyze client interactions and transactions for businesses.
Genesys
Genesys, (also known as Genesys Telecommunications Laboratories), is a company that sells customer experience and call center technology to mid-sized and large businesses.
Zendesk
Zendesk is a software development company, providing software-as-a-service products for organizations.
B2X Care Solutions
B2X offers manufacturers, insurances, carriers, and retailers with customer care services for mobile devices and other consumer electronics.
Monet Software
Monet Software is a provider of workforce optimization solutions for small and medium-sized contact centers.
Founding Date
Founding Date
2001
Founding Date
2006
Founding Date
1986
Founding Date
1990
Founding Date
2007
Founding Date
2007
Founding Date
2002
Type
Type
Public
Type
Private
Type
Public
Type
Private
Type
Public
Type
Private
Type
Private
Tags
Locations
Locations
San Ramon, US HQ
Locations
Boston, US HQ
Sydney, AU
Ottawa, CA
Copenhagen, DK
Paris, FR
München, DE
Amsterdam, NL
see more
Locations
Ra'anana, IL HQ
Melbourne, AU
North Sydney, AU
North Sydney, AU
São Paulo, BR
Brooklin Paulista, BR
Dongcheng Qu, CN
see more
Locations
Daly City, US HQ
South Melbourne, AU
Perth, AU
Overijse, BE
Pinheiros, BR
Montréal, CA
Markham, CA
see more
Locations
San Francisco, US HQ
Sydney, AU
Melbourne, AU
São Paulo, BR
Bela Vista, BR
København, DK
Paris, FR
see more
Locations
München, DE HQ
Atlanta, US
Locations
Los Angeles, US HQ
Employees
Employees
780
Employees
7722% increase
Employees
5,90020% increase
Employees
5,741
Employees
2,23037% increase
Employees
5362% increase
Employees
50
Valuation ($)
Valuation ($)
2.5 b
Valuation ($)
400 m
Valuation ($)
6.9 b
Valuation ($)
N/A
Valuation ($)
7.1 b
Valuation ($)
N/A
Valuation ($)
N/A
Facebook likes
Facebook likes
1.9 k
Facebook likes
23 k
Facebook likes
5.2 k
Facebook likes
13.1 k
Facebook likes
93.9 k
Facebook likes
167
Facebook likes
N/A
Twitter followers
Twitter followers
10.3 k
Twitter followers
9.1 k
Twitter followers
9.2 k
Twitter followers
16.4 k
Twitter followers
75.5 k
Twitter followers
28.5 k
Twitter followers
299

Financial

Revenue (est.)
Revenue (est.)
$200.2m (FY, 2017)
Revenue (est.)
N/A
Revenue (est.)
$1.3b (FY, 2017)
Revenue (est.)
$1.4b (Y, 2017)
Revenue (est.)
$430.5m (FY, 2017)
Revenue (est.)
N/A
Revenue (est.)
N/A
Cost of goods
Cost of goods
$83.1m (FY, 2017)
Cost of goods
N/A
Cost of goods
$468.7m (FY, 2017)
Cost of goods
N/A
Cost of goods
$127.4m (FY, 2017)
Cost of goods
N/A
Cost of goods
N/A
Gross profit
Gross profit
$117.1m (FY, 2017)
Gross profit
N/A
Gross profit
$863.5m (FY, 2017)
Gross profit
N/A
Gross profit
$303.1m (FY, 2017)
Gross profit
N/A
Gross profit
N/A
Net income
Net income
($9m) (FY, 2017)
Net income
N/A
Net income
$143.3m (FY, 2017)
Net income
N/A
Net income
($110.6m) (FY, 2017)
Net income
N/A
Net income
N/A

Operating

Countries
Countries
N/A
Countries
N/A
Countries
150 (FY, 2017)
Countries
100 (Feb, 2018)
Countries
160 (FY, 2017)
Countries
N/A
Countries
N/A
Enterprise Customers
Enterprise Customers
2 k (FY, 2016)
Enterprise Customers
N/A
Enterprise Customers
25 k (FY, 2017)
Enterprise Customers
N/A
Enterprise Customers
N/A
Enterprise Customers
N/A
Enterprise Customers
N/A
Interactions per Year
Interactions per Year
3 b (FY, 2016)
Interactions per Year
N/A
Interactions per Year
N/A
Interactions per Year
25 b (Feb, 2018)
Interactions per Year
N/A
Interactions per Year
N/A
Interactions per Year
N/A
New Customers
New Customers
N/A
New Customers
115 (Q3, 2017)
New Customers
N/A
New Customers
500 (Y, 2017)
New Customers
N/A
New Customers
N/A
New Customers
N/A
Patents (US)
Patents (US)
10 (FY, 2016)
Patents (US)
N/A
Patents (US)
225 (FY, 2017)
Patents (US)
N/A
Patents (US)
2 (FY, 2017)
Patents (US)
N/A
Patents (US)
N/A
Patents (foreign)
Patents (foreign)
4 (FY, 2016)
Patents (foreign)
N/A
Patents (foreign)
49 (FY, 2017)
Patents (foreign)
N/A
Patents (foreign)
N/A
Patents (foreign)
N/A
Patents (foreign)
N/A
Patents Pending (US)
Patents Pending (US)
2 (FY, 2016)
Patents Pending (US)
N/A
Patents Pending (US)
N/A
Patents Pending (US)
N/A
Patents Pending (US)
10 (FY, 2017)
Patents Pending (US)
N/A
Patents Pending (US)
N/A
Patents Pending (foreign)
Patents Pending (foreign)
9 (FY, 2016)
Patents Pending (foreign)
N/A
Patents Pending (foreign)
N/A
Patents Pending (foreign)
N/A
Patents Pending (foreign)
1 (FY, 2016)
Patents Pending (foreign)
N/A
Patents Pending (foreign)
N/A

Funding

Latest funding round
Latest funding round
N/A
Latest funding round
$ 150m (5 months ago)
Latest funding round
N/A
Latest funding round
$ 900m (about 2 years ago)
Latest funding round
N/A
Latest funding round
$ 7.7m (7 months ago)
Latest funding round
N/A
Total funding raised
Total funding raised
$ 156.7m
Total funding raised
$ 495.5m
Total funding raised
N/A
Total funding raised
$ 900m
Total funding raised
$ 85.5m
Total funding raised
$ 35.5m
Total funding raised
N/A
For sources of this data, please see the company profileDownload Excel

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Fuze
HQ
Boston, US
Employees
772↑ 2% increase

Fuze (formerly known as ThinkingPhones) is a provider of cloud-based Unified Communications as a Service (UCaaS).

View company
NICE Systems
HQ
Ra'anana, IL
Employees
5,900↑ 20% increase

NICE Systems provides intent-based solutions that capture and analyze client interactions and transactions for businesses.

View company
Genesys
HQ
Daly City, US
Employees
5,741

Genesys, (also known as Genesys Telecommunications Laboratories), is a company that sells customer experience and call center technology to mid-sized and large businesses.

View company
Zendesk
HQ
San Francisco, US
Employees
2,230↑ 37% increase

Zendesk is a software development company, providing software-as-a-service products for organizations.

View company