Five9 Competitors and Similar CompaniesClear all
Afiniti's competitors and similar companies include NICE inContact, NICE, Genesys and Zendesk.
 Afiniti Afiniti (formerly known as SATMAP) is an artificial intelligence company that develops customer experience services. |  NICE NICE (נייס בע"מ) is a technology company specializing in AI-powered customer experience automation and workforce engagement solutions. |  Genesys Genesys Cloud Services is a company that provides cloud customer experience and contact center solutions. | |||
Founding Date | Founding Date 2006 | Founding Date 1997 | Founding Date 1986 | Founding Date 1990 | Founding Date 2007 |
Type | Type Private | Type Subsidiary | Type Public | Type Private | Type Subsidiary |
Tags | |||||
Locations | Locations Hoboken, US HQ North Sydney, AU Taguig, PH London, GB | Locations Ra'anana, IL HQ Melbourne, AU Sydney, AU São Paulo, BR Beijing, CN Shanghai, CN Ostrava, CZ see more | Locations Menlo Park, US HQ Buenos Aires, AR Brisbane, AU Canberra, AU Melbourne, AU Sydney, AU Zaventem, BE see more | Locations San Francisco, US HQ Melbourne, AU São Paulo, BR Montréal, CA Copenhagen, DK Tallinn, EE Paris, FR see more | |
Employees | Employees 1,4273% decrease | Employees 1,360 | Employees 9,62610% increase | Employees 6,0003% decrease | Employees 5,000 |
Valuation ($) | Valuation ($) 1.6 b | Valuation ($) N/A | Valuation ($) 11.3 b | Valuation ($) N/A | Valuation ($) N/A |
Financial | |||||
Revenue (est.) | Revenue (est.) N/A | Revenue (est.) N/A | Revenue (est.) $2.9b (FY, 2025) | Revenue (est.) $2.3b (Y, 2024) | Revenue (est.) $1.3b (FY, 2021) |
Cost of goods | Cost of goods N/A | Cost of goods N/A | Cost of goods $790.2m (FY, 2025) | Cost of goods N/A | Cost of goods $274.9m (FY, 2021) |
Gross profit | Gross profit N/A | Gross profit N/A | Gross profit $2.2b (FY, 2025) | Gross profit N/A | Gross profit $1.1b (FY, 2021) |
Net income | Net income N/A | Net income N/A | Net income $612.1m (FY, 2025) | Net income N/A | Net income ($223.6m) (FY, 2021) |
Operating ⚠ | |||||
Countries | Countries N/A | Countries N/A | Countries 150 (FY, 2021) | Countries 100 (Jun, 2023) | Countries 160 (FY, 2021) |
Patents (US) | Patents (US) 48 (Feb, 2022) | Patents (US) N/A | Patents (US) 414 (FY, 2021) | Patents (US) N/A | Patents (US) N/A |
Products | Products 2 (Feb, 2022) | Products 26 (Mar, 2021) | Products N/A | Products 4 (Jun, 2023) | Products N/A |
Remaining Performance Obligations | Remaining Performance Obligations N/A | Remaining Performance Obligations N/A | Remaining Performance Obligations $1.8m (FY, 2021) | Remaining Performance Obligations N/A | Remaining Performance Obligations $1.4b (Q3, 2022) |
Funding | |||||
Latest funding round | Latest funding round $ 130m (over 3 years ago) | Latest funding round N/A | Latest funding round N/A | Latest funding round $ 900m (almost 10 years ago) | Latest funding round N/A |
Total funding raised | Total funding raised $ 220.9m | Total funding raised $ 35.3m | Total funding raised $ 52.8m | Total funding raised $ 900m | Total funding raised $ 10.3b |
For sources of this data, please see the company profile
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NICE inContact
HQ
Hoboken, US
NICE inContact is a company developing cloud contact center software.
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HQ
Ra'anana, IL
Employees
9,626↑ 10% increase
NICE (נייס בע"מ) is a technology company specializing in AI-powered customer experience automation and workforce engagement solutions.
View companyGenesys
HQ
Menlo Park, US
Employees
6,000↓ 3% decrease
Genesys Cloud Services is a company that provides cloud customer experience and contact center solutions.
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Zendesk
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San Francisco, US
Zendesk is a company that provides a customer experience platform.
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