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Five9 Competitors and Similar CompaniesClear all

Afiniti's competitors and similar companies include NICE inContact, NICE and Zendesk.

	Afiniti Afiniti (formerly known as SATMAP) is an artificial intelligence company that develops customer experience services.	NICE inContact NICE inContact is a company developing cloud contact center software.	NICE NICE (נייס בע"מ) is a technology company specializing in AI-powered customer experience automation and workforce engagement solutions.	Zendesk Zendesk is a company that provides a customer experience platform.
Founding Date	Founding Date 2006	Founding Date 1997	Founding Date 1986	Founding Date 2007
Type	Type Private	Type Subsidiary	Type Public	Type Subsidiary
Tags	Tags Technology artificial intelligence customer experience enterprise software platform	Tags Technology automation cloud customer experience enterprise software platform workforce management	Tags Technology artificial intelligence automation customer experience fintech platform	Tags Technology automation crm customer experience enterprise software platform
Locations	Locations Hamilton, BM HQ Sydney, AU Sao Paulo, BR Toronto, CA Paris, FR Düsseldorf, DE Milan, IT see more	Locations Hoboken, US HQ North Sydney, AU Taguig, PH London, GB	Locations Ra'anana, IL HQ Melbourne, AU Sydney, AU São Paulo, BR Beijing, CN Shanghai, CN Ostrava, CZ see more	Locations San Francisco, US HQ Melbourne, AU São Paulo, BR Montréal, CA Copenhagen, DK Tallinn, EE Paris, FR see more
Employees	Employees 1,4273% decrease	Employees 1,360	Employees 9,62610% increase	Employees 5,000
Valuation ($)	Valuation ($) 1.6 b	Valuation ($) N/A	Valuation ($) 11.3 b	Valuation ($) N/A
Financial
Revenue (est.)	Revenue (est.) N/A	Revenue (est.) N/A	Revenue (est.) $2.9b (FY, 2025)	Revenue (est.) $1.3b (FY, 2021)
Cost of goods	Cost of goods N/A	Cost of goods N/A	Cost of goods $790.2m (FY, 2025)	Cost of goods $274.9m (FY, 2021)
Gross profit	Gross profit N/A	Gross profit N/A	Gross profit $2.2b (FY, 2025)	Gross profit $1.1b (FY, 2021)
Net income	Net income N/A	Net income N/A	Net income $612.1m (FY, 2025)	Net income ($223.6m) (FY, 2021)
Operating ⚠
Countries	Countries N/A	Countries N/A	Countries 150 (FY, 2021)	Countries 160 (FY, 2021)
Patents (US)	Patents (US) 48 (Feb, 2022)	Patents (US) N/A	Patents (US) 414 (FY, 2021)	Patents (US) N/A
Products	Products 2 (Feb, 2022)	Products 26 (Mar, 2021)	Products N/A	Products N/A
Remaining Performance Obligations	Remaining Performance Obligations N/A	Remaining Performance Obligations N/A	Remaining Performance Obligations $1.8m (FY, 2021)	Remaining Performance Obligations $1.4b (Q3, 2022)
Funding
Total funding raised	Total funding raised $ 220.9m	Total funding raised $ 35.3m	Total funding raised $ 52.8m	Total funding raised $ 10.3b