ibex ibex (formerly known as IBEX Holdings) is a company that provides digital outsourcing solutions. | ![]() Concentrix France Concentrix France (formerly known as Webhelp) is a company providing business process outsourcing (BPO) services. | ![]() Startek Startek is a company that provides customer experience (CX) and digital transformation solutions. | ![]() Sykes Enterprises SYKES is a family of people passionate about providing intelligent guidance, friendly service, and helpful support to businesses and the people they serve. | ![]() Concentrix Concentrix (also known as Concentrix + Webhelp, Convergys) is a company that provides customer experience (CX) and information management solutions. | |||
Founding Date | Founding Date 2017 | Founding Date 2000 | Founding Date 1998 | Founding Date 1987 | Founding Date 1999 | Founding Date 1977 | Founding Date 1983 |
Type | Type Public | Type Subsidiary | Type Private | Type Subsidiary | Type Private | Type Public | Type Public |
Tags | |||||||
Locations | Locations Washington, US HQ Oakville, CA Tegucigalpa, HN Portmore, JM Managua, NI Karachi, PK Karachi, PK see more | Locations Aliso Viejo, US HQ Brisbane City, AU Melbourne, AU Sydney, AU Sao Paulo, BR Sofia, BG Toronto, CA see more | Locations Denver, US HQ Buenos Aires, AR Melbourne, AU Durban, ZA | Locations Tampa, US HQ Maitland, AU Varsity Lakes, AU Suzhou Shi, CN Barranquilla, CO San José, CR see more | Locations Newark, US HQ Tirana, AL Algiers, DZ Buenos Aires, AR Ballarat, AU Brisbane, AU Gold Coast Robina, AU see more | ||
Employees | Employees 29,863 | Employees 27,77411% decrease | Employees 39,2584% increase | Employees 38,00019% increase | Employees 62,8571% increase | Employees 54,9006% increase | Employees 450,0002% increase |
Valuation ($) | Valuation ($) 308.5 m | Valuation ($) N/A | Valuation ($) N/A | Valuation ($) N/A | Valuation ($) N/A | Valuation ($) 2.1 b | Valuation ($) 2.9 b |
Financial | |||||||
Revenue (est.) | Revenue (est.) $558.3m (FY, 2025) | Revenue (est.) €2.5b (Y, 2021) | Revenue (est.) N/A | Revenue (est.) $385.1m (FY, 2022) | Revenue (est.) $2.2m (Y, 2018) | Revenue (est.) $1.7b (FY, 2020) | Revenue (est.) $9.8b (FY, 2025) |
Cost of goods | Cost of goods N/A | Cost of goods N/A | Cost of goods N/A | Cost of goods $327.3m (FY, 2022) | Cost of goods N/A | Cost of goods $1.1b (FY, 2020) | Cost of goods $6.4b (FY, 2025) |
Gross profit | Gross profit N/A | Gross profit N/A | Gross profit N/A | Gross profit $57.8m (FY, 2022) | Gross profit N/A | Gross profit $610.7m (FY, 2020) | Gross profit $3.4b (FY, 2025) |
Net income | Net income $36.9m (FY, 2025) | Net income N/A | Net income N/A | Net income $4.2m (FY, 2022) | Net income N/A | Net income $56.4m (FY, 2020) | Net income ($1.3b) (FY, 2025) |
Operating ⚠ | |||||||
Agents | Agents 24 k (FY, 2023) | Agents N/A | Agents N/A | Agents N/A | Agents N/A | Agents 44.2 k (FY, 2016) | Agents N/A |
Awards and Recognition | Awards and Recognition N/A | Awards and Recognition N/A | Awards and Recognition 8 (Apr, 2024) | Awards and Recognition N/A | Awards and Recognition 35 (Aug, 2023) | Awards and Recognition N/A | Awards and Recognition N/A |
Clients | Clients 130 (FY, 2023) | Clients N/A | Clients 4 (Apr, 2024) | Clients 140 (FY, 2022) | Clients 250 (Aug, 2023) | Clients N/A | Clients N/A |
Countries | Countries N/A | Countries 60 (Jan, 2023) | Countries 30 (Apr, 2024) | Countries 11 (FY, 2022) | Countries 17 (Aug, 2023) | Countries 20 (FY, 2016) | Countries 75 (FY, 2024) |
Facilities | Facilities N/A | Facilities N/A | Facilities N/A | Facilities 33 (FY, 2022) | Facilities N/A | Facilities N/A | Facilities 485 (FY, 2024) |
Industries | Industries N/A | Industries N/A | Industries 7 (Apr, 2024) | Industries N/A | Industries 8 (Aug, 2023) | Industries N/A | Industries N/A |
Industries Served | Industries Served N/A | Industries Served 10 (Jan, 2023) | Industries Served N/A | Industries Served 9 (FY, 2022) | Industries Served N/A | Industries Served N/A | Industries Served N/A |
Languages | Languages N/A | Languages N/A | Languages N/A | Languages N/A | Languages 35 (Aug, 2023) | Languages N/A | Languages 150 (FY, 2023) |
Offices | Offices N/A | Offices 200 (Jan, 2023) | Offices 80 (Apr, 2024) | Offices N/A | Offices N/A | Offices N/A | Offices N/A |
Trademark Applications (US) | Trademark Applications (US) N/A | Trademark Applications (US) N/A | Trademark Applications (US) 4 (Apr, 2024) | Trademark Applications (US) N/A | Trademark Applications (US) 2 (Aug, 2023) | Trademark Applications (US) N/A | Trademark Applications (US) N/A |
Trademarks (US) | Trademarks (US) N/A | Trademarks (US) N/A | Trademarks (US) 5 (Apr, 2024) | Trademarks (US) N/A | Trademarks (US) 31 (Aug, 2023) | Trademarks (US) N/A | Trademarks (US) N/A |
Funding | |||||||
Latest funding round | Latest funding round N/A | Latest funding round N/A | Latest funding round $ 250m (almost 8 years ago) | Latest funding round N/A | Latest funding round $ 2.6m (almost 17 years ago) | Latest funding round N/A | Latest funding round N/A |
Total funding raised | Total funding raised N/A | Total funding raised N/A | Total funding raised $ 250m | Total funding raised $ 5.2m | Total funding raised $ 2.6m | Total funding raised N/A | Total funding raised N/A |

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