OverviewSuggest Edit

Startek is a company that provides customer experience (CX) management solutions, omnichannel CX, digital transformation, and enterprise tech services. It offers a suite of services including customer engagement, omnichannel engagement, social media, customer intelligence analytics, work from home, etc. The company serves financial, healthcare, retail, telecom, energy, and other industries.
TypePublic
Founded1987
HQDenver, CO, US
Websitestartek.com
Employee Ratings3.1
Overall CultureD

Latest Updates

Employees (est.) (Dec 2021)45,000(+8%)
Job Openings39
Revenue (FY, 2021)$703.5 M(+10%)
Share Price (May 2022)$3.1
Cybersecurity ratingAMore
Discover new suppliers and conduct deeper comparison analysis with Craft for EnterpriseLearn more
Banner background

Key People/Management at Startek

Bharat Rao

Bharat Rao

Global CEO
Mario Baddour

Mario Baddour

Global Chief Operating Officer
Vivek Sharma

Vivek Sharma

Global Chief Revenue Officer
Nishit Shah

Nishit Shah

Global Chief Financial Officer
Jayanta Lahiri

Jayanta Lahiri

Global Chief Information Officer
Dixie Pepper

Dixie Pepper

General Counsel & Chief Legal Officer
Show more

Startek Office Locations

Startek has offices in Denver, Farmington, Hamilton, Hot Springs and in 38 other locations
Denver, CO, US (HQ)
4610 S Ulster St Suite #150
Farmington, MO, US
1828 Landrum Dr
Hamilton, OH, US
150 High St
Hot Springs, AR, US
1321 Albert Pike Rd, Hot Springs National Park
Jeffersonville, IN, US
4550 Town Center Blvd, Jeffersonville
Lynchburg, VA, US
3412 Waterlick Rd
Show all (48)

Startek Financials and Metrics

Startek Revenue

Embed Graph
View revenue for all periods
Startek's revenue was reported to be $703.55 m in FY, 2021
USD

Revenue (FY, 2021)

703.5m

Gross profit (FY, 2021)

97.6m

Gross profit margin (FY, 2021), %

13.9%

Net income (FY, 2021)

9.7m

EBIT (FY, 2021)

34.7m

Market capitalization (13-May-2022)

126.5m

Closing stock price (13-May-2022)

3.1

Cash (31-Dec-2021)

47.9m

EV

317.2m
Startek's current market capitalization is $126.5 m.
Annual
USDFY, 2017FY, 2018FY, 2019FY, 2020FY, 2021

Revenue

292.6m420.3m657.9m640.2m703.5m

Revenue growth, %

(5%)44%57%

Cost of goods sold

260.2m355.6m547.0m550.6m606.0m

Gross profit

32.4m64.7m110.9m89.6m97.6m
Quarterly
USDQ1, 2018Q2, 2018Q3, 2018Q1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020Q1, 2021Q2, 2021Q3, 2021

Revenue

69.1m59.7m151.5m161.1m160.6m164.6m160.9m142.2m162.7m163.1m189.4m172.9m

Cost of goods sold

61.2m54.5m128.7m133.9m133.0m136.1m140.8m126.4m139.8m138.4m164.5m151.3m

Gross profit

8.0m5.2m22.8m27.2m27.6m28.5m20.1m15.8m22.9m24.7m24.6m21.5m

Gross profit Margin, %

12%9%15%17%17%17%12%11%14%15%13%12%
Annual
USDFY, 2019FY, 2020FY, 2021

Cash

20.5m44.5m47.9m

Accounts Receivable

108.5m83.6m106.9m

Prepaid Expenses

12.0m14.5m12.6m

Current Assets

194.6m198.4m225.0m
Quarterly
Annual
USDFY, 2019FY, 2020FY, 2021

Net Income

(13.3m)(33.6m)9.7m

Depreciation and Amortization

29.7m28.2m28.1m

Accounts Payable

(734.0k)(4.6m)(7.7m)

Cash From Operating Activities

26.6m66.1m29.1m
Quarterly
USDQ1, 2019Q2, 2019Q3, 2019Q1, 2020Q2, 2020Q3, 2020Q1, 2021Q2, 2021Q3, 2021

Net Income

(3.2m)(5.4m)(8.7m)(26.0m)(31.2m)(29.4m)(9.9m)(1.7m)1.4m

Depreciation and Amortization

7.3m14.6m22.1m7.1m14.3m21.3m6.8m13.5m20.4m

Accounts Payable

(79.0k)(2.1m)(5.2m)(4.7m)(5.9m)(10.2m)(5.4m)(10.0m)(13.4m)

Cash From Operating Activities

(377.0k)(5.4m)6.6m10.2m48.4m64.3m7.1m3.0m22.6m
USDFY, 2017

Revenue/Employee

22.0k
Show all financial metrics

Startek Operating Metrics

FY, 2019FY, 2020FY, 2021

Clients

225220200

Industries Served

888

Countries

131313

Facilities

494645
Show all operating metrics

Startek Acquisitions / Subsidiaries

Company NameDateDeal Size
Aegis LimitedMarch 16, 2018$230 m
ACCENT Marketing ServicesMarch 11, 2015$16 m
Collection CenterOctober 01, 2014$4.11 k
RN's On CallJuly 24, 2013$1.46 k
Ideal Dialogue Co.March 19, 2013$1.5 k
Accent Marketing Jamaica Limited
Accent Marketing Services, LLC
Accent St. Lucia Corp.
Aegis Argentina S.A.
Aegis BPO Malaysia Sdn Bhd
Show more

Startek Revenue Breakdown

Embed Graph

Startek revenue breakdown by business segment: 9.9% from All Other Segments, 13.7% from E-commerce & Consumer, 9.2% from Financial & Business Services, 12.0% from Healthcare & Education, 13.7% from Media & Cable, 31.8% from Telecom, 6.7% from Travel & Hospitality and 2.9% from Other

Startek revenue breakdown by geographic segment: 36.7% from Americas, 5.1% from Argentina & Peru, 14.8% from India & Sri Lanka, 7.7% from Malaysia, 28.6% from Middle East and 7.2% from Rest of World

Startek Cybersecurity Score

Cybersecurity ratingPremium dataset

A

97/100

SecurityScorecard logo

Startek Environment, Social & Governance (ESG) Ratings

CSRHub ESG ratingPremium dataset

40-49

out of 100

CSRHub logo

Startek Online and Social Media Presence

Embed Graph

Startek Company Culture

  • Overall Culture

    D

    59/100

  • CEO Rating

    D+

    61/100

  • Compensation

    C-

    58/100

  • Diversity

    D

    56/100

Learn more on Comparably

Startek News and Updates

Hundreds of Kingston call centre employees forced to work from home: employee

Hundreds of Startek call centre employees in Kingston, Ont., may be permanently without an office after Oct. 30, according to a letter obtained by Global News.

StarTek – Consensus Indicates Potential 45.0% Upside

StarTek with ticker code (SRT) now have 3 analysts in total covering the stock. The consensus rating is ‘Buy’. The range between the high target price and low target price is between 10 and 5 and has a mean target at 7.67. Given that the stocks previous close was at 5.29 this would indicate that the…

Startek to Present at the 9th Annual Gateway Conference on September 10, 2020

Startek, Inc. (NYSE:SRT), a global provider of customer experience management solutions, has been invited to present at the 9th Annual Gateway Conference, which is being held virtually on September 9-10, 2020.

Startek Reports Second Quarter 2020 Financial Results

Startek, Inc. (NYSE:SRT), a global provider of customer experience management solutions, is reporting financial results for the second quarter ended June 30, 2020.

Startek Sets Second Quarter Conference Call for Monday, August 10, 2020 at 5:00 p.m. ET

Startek, Inc. (NYSE: SRT), a global provider of customer experience management solutions, will hold a conference call on Monday, August 10, 2020 at 5:00 p.m. Eastern time to discuss its financial results for the second quarter ended June 30, 2020. The company will report its results in a press relea…

Startek Recognized by IDG India CIO 100 Awards

GREENWOOD VILLAGE, Colorado and MUMBAI, India, Oct. 31, 2019 /PRNewswire/ -- Startek, Inc. (NYSE: SRT), a global provider of customer experience management solutions, has been accredited with the IDG India CIO 100 2019 Award. This award acknowledges Startek for its world-class technology...
Show more

Startek Blogs

Startek Changes Location for 2020 Annual Meeting of Stockholders and Postpones First Quarter Reporting Due to COVID-19

GREENWOOD VILLAGE, Colo.--(BUSINESS WIRE)--May 5, 2020-- Startek, Inc. (NYSE:SRT) (the Company), a global provider of customer experience management solutions, has changed the location for its 2020 Annual Meeting of Stockholders (the Meeting) due to the ongoing global pandemic surroundin…

Startek Appoints Aparup Sengupta as Executive Chairman and Global Chief Executive Officer

GREENWOOD VILLAGE, Colo.--(BUSINESS WIRE)--Jan. 15, 2020-- Startek, Inc. (NYSE:SRT), a global provider of customer experience management solutions, has appointed Aparup Sengupta as executive chairman and global chief executive officer, effective January 15, 2020. Sengupta will replace La…

Startek Frequently Asked Questions

  • When was Startek founded?

    Startek was founded in 1987.

  • Who are Startek key executives?

    Startek's key executives are Bharat Rao, Mario Baddour and Vivek Sharma.

  • How many employees does Startek have?

    Startek has 45,000 employees.

  • What is Startek revenue?

    Latest Startek annual revenue is $703.5 m.

  • What is Startek revenue per employee?

    Latest Startek revenue per employee is $15.6 k.

  • Who are Startek competitors?

    Competitors of Startek include Infosys, TTEC Holdings and Avanade.

  • Where is Startek headquarters?

    Startek headquarters is located at 4610 S Ulster St Suite #150, Denver.

  • Where are Startek offices?

    Startek has offices in Denver, Farmington, Hamilton, Hot Springs and in 38 other locations.

  • How many offices does Startek have?

    Startek has 48 offices.