OverviewSuggest Edit
Startek is a company that provides tech-enabled business process management solutions. It offers enterprises a suite of solutions enabling them to manage customer experience and covering sales, order management and provisioning, customer care, technical support, receivables management, and retention processes. In addition, the сompany provides a range of multi-channel customer interaction capabilities including voice, chat, email, IVR, and back-office support.
| Type | Public | |
| Founded | 1987 | |
| HQ | Greenwood Village, CO, US | Map |
| Website | startek.com | |
| Employee Ratings | More | |
| Overall Culture | D | More |
Key People/Management at StarTek
Aparup Sengupta
Sanjeev Sinha
Mario Baddour
SM Gupta
Rajiv Ahuja
Gurpal Singh
StarTek Office Locations
StarTek Financials and Metrics
StarTek Revenue
| USD | |
|---|---|
Revenue (Q1, 2021) | 163.1m |
Gross profit (Q1, 2021) | 24.7m |
Gross profit margin (Q1, 2021), % | 15.1% |
Net income (Q1, 2021) | (9.9m) |
EBIT (Q1, 2021) | 8.6m |
Market capitalization (11-Jun-2021) | 318.1m |
Closing stock price (11-Jun-2021) | 7.8 |
Cash (31-Mar-2021) | 57.7m |
EV | 500.6m |
| USD | Q1, 2018 | Q2, 2018 | Q3, 2018 | Q1, 2019 | Q2, 2019 | Q3, 2019 | Q1, 2020 | Q2, 2020 | Q3, 2020 | Q1, 2021 |
|---|---|---|---|---|---|---|---|---|---|---|
Revenue | 69.1m | 59.7m | 151.5m | 161.1m | 160.6m | 164.6m | 160.9m | 142.2m | 162.7m | 163.1m |
Cost of goods sold | 61.2m | 54.5m | 128.7m | 133.9m | 133.0m | 136.1m | 140.8m | 126.4m | 139.8m | 138.4m |
Gross profit | 8.0m | 5.2m | 22.8m | 27.2m | 27.6m | 28.5m | 20.1m | 15.8m | 22.9m | 24.7m |
Gross profit Margin, % | 12% | 9% | 15% | 17% | 17% | 17% | 12% | 11% | 14% | 15% |
| USD | Q1, 2018 | Q2, 2018 | Q1, 2019 | Q2, 2019 | Q3, 2019 | Q1, 2020 | Q2, 2020 | Q3, 2020 | Q1, 2021 |
|---|---|---|---|---|---|---|---|---|---|
Cash | 1.2m | 1.3m | 14.6m | 15.5m | 17.8m | 27.8m | 47.5m | 48.5m | 57.7m |
Accounts Receivable | 54.1m | 51.8m | 102.5m | 107.6m | 105.6m | 100.2m | 70.2m | 77.8m | 69.7m |
Prepaid Expenses | 2.2m | 2.9m | 17.5m | 17.6m | 15.1m | 19.5m | 14.3m | 12.6m | 12.3m |
Current Assets | 58.0m | 56.5m | 196.2m | 200.4m | 191.8m | 199.9m | 181.1m | 187.1m | 204.2m |
| USD | Q1, 2018 | Q2, 2018 | Q3, 2018 | Q1, 2019 | Q2, 2019 | Q3, 2019 | Q1, 2020 | Q2, 2020 | Q3, 2020 | Q1, 2021 |
|---|---|---|---|---|---|---|---|---|---|---|
Net Income | (10.0m) | (13.7m) | (14.7m) | (3.2m) | (5.4m) | (8.7m) | (26.0m) | (31.2m) | (29.4m) | (9.9m) |
Depreciation and Amortization | 2.6m | 4.9m | 12.6m | 7.3m | 14.6m | 22.1m | 7.1m | 14.3m | 21.3m | 6.8m |
Accounts Payable | 326.0k | 160.0k | (690.0k) | (79.0k) | (2.1m) | (5.2m) | (4.7m) | (5.9m) | (10.2m) | (5.4m) |
Cash From Operating Activities | (3.6m) | (4.9m) | 459.0k | (377.0k) | (5.4m) | 6.6m | 10.2m | 48.4m | 64.3m | 7.1m |
| USD | FY, 2017 |
|---|---|
Revenue/Employee | 22.0k |
Debt/Equity | 0.5 x |
Debt/Assets | 0.3 x |
Financial Leverage | 2 x |
StarTek Acquisitions / Subsidiaries
| Company Name | Date | Deal Size |
|---|---|---|
| Aegis Limited | March 16, 2018 | $230 m |
| ACCENT Marketing Services | March 11, 2015 | $16 m |
| Ideal Dialogue Co. | March 19, 2013 |
StarTek Revenue Breakdown
StarTek revenue breakdown by business segment: 16.2% from E-commerce & Consumer, 7.7% from Financial & Business Services, 14.1% from Media & Cable, 10.5% from Travel & Hospitality, 6.9% from Healthcare & Education, 38.3% from Telecom and 6.3% from Other
StarTek revenue breakdown by geographic segment: 7.6% from Rest of World, 39.2% from Americas, 17.0% from India & Sri Lanka, 9.0% from Malaysia, 20.2% from Middle East and 7.1% from Argentina & Peru
StarTek Cybersecurity Score
StarTek Environment, Social & Governance (ESG) Ratings
StarTek Online and Social Media Presence
954 Twitter followers
StarTek has 954 Twitter Followers. The number of followers has decreased 0.1% month over month and increased 2.6% quarter over quarter
StarTek's Trends
Twitter Engagement Stats for @STARTEKGlobal
2.7k
Tweets
255
Following
954
Followers
22
Tweets last 30 days
3.1
Avg. likes per Tweet
95.5%
Tweets with engagement
StarTek Company Culture
Overall Culture
D
58/100
CEO Rating
D
60/100
Compensation
C-
61/100
Diversity
D
55/100
StarTek News and Updates
Hundreds of Kingston call centre employees forced to work from home: employee
StarTek – Consensus Indicates Potential 45.0% Upside
Startek to Present at the 9th Annual Gateway Conference on September 10, 2020
Startek Reports Second Quarter 2020 Financial Results
Startek Sets Second Quarter Conference Call for Monday, August 10, 2020 at 5:00 p.m. ET
Startek Recognized by IDG India CIO 100 Awards
StarTek Blogs
Startek Changes Location for 2020 Annual Meeting of Stockholders and Postpones First Quarter Reporting Due to COVID-19
Startek Appoints Aparup Sengupta as Executive Chairman and Global Chief Executive Officer
StarTek Frequently Asked Questions
When was StarTek founded?
StarTek was founded in 1987.
Who are StarTek key executives?
StarTek's key executives are Aparup Sengupta, Sanjeev Sinha and Mario Baddour.
How many employees does StarTek have?
StarTek has 47,000 employees.
What is StarTek revenue?
Latest StarTek annual revenue is $640.2 m.
What is StarTek revenue per employee?
Latest StarTek revenue per employee is $13.6 k.
Who are StarTek competitors?
Competitors of StarTek include Teleperformance, Hinduja Global Solutions (HGS) and Tata Consultancy Services.
Where is StarTek headquarters?
StarTek headquarters is located at 6200 S Syracuse Way, Greenwood Village.
Where are StarTek offices?
StarTek has offices in Greenwood Village, Farmington, Hamilton, Hot Springs and in 39 other locations.
How many offices does StarTek have?
StarTek has 49 offices.
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