OverviewSuggest Edit
Startek is a company that provides customer experience (CX) management solutions, omnichannel CX, digital transformation, and enterprise tech services. It offers a suite of services including customer engagement, omnichannel engagement, social media, customer intelligence analytics, work from home, etc. The company serves financial, healthcare, retail, telecom, energy, and other industries.
| Type | Public | |
| Founded | 1987 | |
| HQ | Denver, CO, US | Map |
| Website | startek.com | |
| Employee Ratings | More | |
| Overall Culture | D | More |
Key People/Management at Startek
Bharat Rao
Global CEO
Mario Baddour
Global Chief Operating Officer
Vivek Sharma
Global Chief Revenue Officer
Nishit Shah
Global Chief Financial Officer
Jayanta Lahiri
Global Chief Information Officer
Dixie Pepper
General Counsel & Chief Legal Officer
Startek Office Locations
Startek has offices in Denver, Farmington, Hamilton, Hot Springs and in 38 other locations
Denver, CO, US (HQ)
4610 S Ulster St Suite #150
Farmington, MO, US
1828 Landrum Dr
Hamilton, OH, US
150 High St
Hot Springs, AR, US
1321 Albert Pike Rd, Hot Springs National Park
Jeffersonville, IN, US
4550 Town Center Blvd, Jeffersonville
Lynchburg, VA, US
3412 Waterlick Rd
Startek Financials and Metrics
Startek Revenue
Startek's revenue was reported to be $703.55 m in FY, 2021
| USD | |
|---|---|
Revenue (FY, 2021) | 703.5m |
Gross profit (FY, 2021) | 97.6m |
Gross profit margin (FY, 2021), % | 13.9% |
Net income (FY, 2021) | 9.7m |
EBIT (FY, 2021) | 34.7m |
Market capitalization (13-May-2022) | 126.5m |
Closing stock price (13-May-2022) | 3.1 |
Cash (31-Dec-2021) | 47.9m |
EV | 317.2m |
Startek's current market capitalization is $126.5 m.
Annual
Quarterly
| USD | Q1, 2018 | Q2, 2018 | Q3, 2018 | Q1, 2019 | Q2, 2019 | Q3, 2019 | Q1, 2020 | Q2, 2020 | Q3, 2020 | Q1, 2021 | Q2, 2021 | Q3, 2021 |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
Revenue | 69.1m | 59.7m | 151.5m | 161.1m | 160.6m | 164.6m | 160.9m | 142.2m | 162.7m | 163.1m | 189.4m | 172.9m |
Cost of goods sold | 61.2m | 54.5m | 128.7m | 133.9m | 133.0m | 136.1m | 140.8m | 126.4m | 139.8m | 138.4m | 164.5m | 151.3m |
Gross profit | 8.0m | 5.2m | 22.8m | 27.2m | 27.6m | 28.5m | 20.1m | 15.8m | 22.9m | 24.7m | 24.6m | 21.5m |
Gross profit Margin, % | 12% | 9% | 15% | 17% | 17% | 17% | 12% | 11% | 14% | 15% | 13% | 12% |
Annual
Quarterly
| USD | Q1, 2019 | Q2, 2019 | Q3, 2019 | Q1, 2020 | Q2, 2020 | Q3, 2020 | Q1, 2021 | Q2, 2021 | Q3, 2021 |
|---|---|---|---|---|---|---|---|---|---|
Cash | 14.6m | 15.5m | 17.8m | 27.8m | 47.5m | 48.5m | 57.7m | 47.0m | 56.8m |
Accounts Receivable | 102.5m | 107.6m | 105.6m | 100.2m | 70.2m | 77.8m | 69.7m | 93.7m | 68.5m |
Prepaid Expenses | 17.5m | 17.6m | 15.1m | 19.5m | 14.3m | 12.6m | 12.3m | 15.1m | 13.9m |
Current Assets | 196.2m | 200.4m | 191.8m | 199.9m | 181.1m | 187.1m | 204.2m | 214.6m | 208.0m |
Annual
Quarterly
| USD | Q1, 2019 | Q2, 2019 | Q3, 2019 | Q1, 2020 | Q2, 2020 | Q3, 2020 | Q1, 2021 | Q2, 2021 | Q3, 2021 |
|---|---|---|---|---|---|---|---|---|---|
Net Income | (3.2m) | (5.4m) | (8.7m) | (26.0m) | (31.2m) | (29.4m) | (9.9m) | (1.7m) | 1.4m |
Depreciation and Amortization | 7.3m | 14.6m | 22.1m | 7.1m | 14.3m | 21.3m | 6.8m | 13.5m | 20.4m |
Accounts Payable | (79.0k) | (2.1m) | (5.2m) | (4.7m) | (5.9m) | (10.2m) | (5.4m) | (10.0m) | (13.4m) |
Cash From Operating Activities | (377.0k) | (5.4m) | 6.6m | 10.2m | 48.4m | 64.3m | 7.1m | 3.0m | 22.6m |
| USD | FY, 2017 |
|---|---|
Revenue/Employee | 22.0k |
Startek Acquisitions / Subsidiaries
| Company Name | Date | Deal Size |
|---|---|---|
| Aegis Limited | March 16, 2018 | $230 m |
| ACCENT Marketing Services | March 11, 2015 | $16 m |
| Collection Center | October 01, 2014 | $4.11 k |
| RN's On Call | July 24, 2013 | $1.46 k |
| Ideal Dialogue Co. | March 19, 2013 | $1.5 k |
| Accent Marketing Jamaica Limited | ||
| Accent Marketing Services, LLC | ||
| Accent St. Lucia Corp. | ||
| Aegis Argentina S.A. | ||
| Aegis BPO Malaysia Sdn Bhd |
Startek Revenue Breakdown
Startek revenue breakdown by business segment: 9.9% from All Other Segments, 13.7% from E-commerce & Consumer, 9.2% from Financial & Business Services, 12.0% from Healthcare & Education, 13.7% from Media & Cable, 31.8% from Telecom, 6.7% from Travel & Hospitality and 2.9% from Other
Startek revenue breakdown by geographic segment: 36.7% from Americas, 5.1% from Argentina & Peru, 14.8% from India & Sri Lanka, 7.7% from Malaysia, 28.6% from Middle East and 7.2% from Rest of World
Startek Cybersecurity Score
Startek Environment, Social & Governance (ESG) Ratings
Startek Online and Social Media Presence
1.04k Twitter followers
Startek has 1.04k Twitter Followers. The number of followers has increased 0.3% month over month and increased 1.7% quarter over quarter
Startek's Trends
Twitter Engagement Stats for @STARTEKGlobal
2.9k
Tweets
255
Following
1k
Followers
13
Tweets last 30 days
1.2
Avg. likes per Tweet
84.6%
Tweets with engagement
Startek Company Culture
Overall Culture
D
59/100
CEO Rating
D+
61/100
Compensation
C-
58/100
Diversity
D
56/100
Startek News and Updates
October 19, 2020
Hundreds of Kingston call centre employees forced to work from home: employee
Hundreds of Startek call centre employees in Kingston, Ont., may be permanently without an office after Oct. 30, according to a letter obtained by Global News.
October 19, 2020
StarTek – Consensus Indicates Potential 45.0% Upside
StarTek with ticker code (SRT) now have 3 analysts in total covering the stock. The consensus rating is ‘Buy’. The range between the high target price and low target price is between 10 and 5 and has a mean target at 7.67. Given that the stocks previous close was at 5.29 this would indicate that the…
September 02, 2020
Startek to Present at the 9th Annual Gateway Conference on September 10, 2020
Startek, Inc. (NYSE:SRT), a global provider of customer experience management solutions, has been invited to present at the 9th Annual Gateway Conference, which is being held virtually on September 9-10, 2020.
August 10, 2020
Startek Reports Second Quarter 2020 Financial Results
Startek, Inc. (NYSE:SRT), a global provider of customer experience management solutions, is reporting financial results for the second quarter ended June 30, 2020.
August 04, 2020
Startek Sets Second Quarter Conference Call for Monday, August 10, 2020 at 5:00 p.m. ET
Startek, Inc. (NYSE: SRT), a global provider of customer experience management solutions, will hold a conference call on Monday, August 10, 2020 at 5:00 p.m. Eastern time to discuss its financial results for the second quarter ended June 30, 2020. The company will report its results in a press relea…
October 31, 2019
Startek Recognized by IDG India CIO 100 Awards
GREENWOOD VILLAGE, Colorado and MUMBAI, India, Oct. 31, 2019 /PRNewswire/ -- Startek, Inc. (NYSE: SRT), a global provider of customer experience management solutions, has been accredited with the IDG India CIO 100 2019 Award. This award acknowledges Startek for its world-class technology...
Startek Blogs
October 19, 2020
Startek Changes Location for 2020 Annual Meeting of Stockholders and Postpones First Quarter Reporting Due to COVID-19
GREENWOOD VILLAGE, Colo.--(BUSINESS WIRE)--May 5, 2020-- Startek, Inc. (NYSE:SRT) (the Company), a global provider of customer experience management solutions, has changed the location for its 2020 Annual Meeting of Stockholders (the Meeting) due to the ongoing global pandemic surroundin…
October 19, 2020
Startek Appoints Aparup Sengupta as Executive Chairman and Global Chief Executive Officer
GREENWOOD VILLAGE, Colo.--(BUSINESS WIRE)--Jan. 15, 2020-- Startek, Inc. (NYSE:SRT), a global provider of customer experience management solutions, has appointed Aparup Sengupta as executive chairman and global chief executive officer, effective January 15, 2020. Sengupta will replace La…
Startek Frequently Asked Questions
When was Startek founded?
Startek was founded in 1987.
Who are Startek key executives?
Startek's key executives are Bharat Rao, Mario Baddour and Vivek Sharma.
How many employees does Startek have?
Startek has 45,000 employees.
What is Startek revenue?
Latest Startek annual revenue is $703.5 m.
What is Startek revenue per employee?
Latest Startek revenue per employee is $15.6 k.
Who are Startek competitors?
Competitors of Startek include Infosys, TTEC Holdings and Avanade.
Where is Startek headquarters?
Startek headquarters is located at 4610 S Ulster St Suite #150, Denver.
Where are Startek offices?
Startek has offices in Denver, Farmington, Hamilton, Hot Springs and in 38 other locations.
How many offices does Startek have?
Startek has 48 offices.
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