StarTek, Inc. is a business process outsourcing company dedicated to service. The Company helps its clients manage the customer experience across the customer life cycle, resulting in improved customer retention, increased revenue, and greater cost efficiencies. StarTek's comprehensive suite of solutions includes sales, order management and provisioning, customer care, technical support, receivables management, and retention programs. The Company also offers clients a variety of multi-channel customer interaction capabilities including voice, chat, email, IVR and back-office support.

Type
Public
HQ
Greenwood Village, US
Founded
1987
Size (employees)
13,500 (est)-6%
StarTek was founded in 1987 and is headquartered in Greenwood Village, US

StarTek Office Locations

StarTek has an office in Greenwood Village
Greenwood Village, US (HQ)
100 8200 E Maplewood Ave

StarTek Data and Metrics

StarTek Financial Metrics

StarTek's revenue was reported to be $307.2 m in FY, 2016 which is a 9% increase from the previous period.
USD

Revenue (FY, 2016)

307.2 m

Revenue growth (FY, 2015 - FY, 2016), %

9%

Gross profit (FY, 2016)

36.4 m

Gross profit margin (FY, 2016), %

12%

Net income (FY, 2016)

395 k

EBIT (FY, 2016)

2.9 m

Market capitalization (21-Jul-2017)

217.5 m

Cash (31-Dec-2016)

1 m

EV

242.5 m
StarTek's current market capitalization is $217.5 m.
USDFY, 2013FY, 2014FY, 2015FY, 2016

Revenue

231.3 m250.1 m282.1 m307.2 m

Revenue growth, %

8%13%9%

Cost of goods sold

206.9 m219.6 m257.8 m270.8 m

Gross profit

24.3 m30.5 m24.3 m36.4 m

Gross profit Margin, %

11%12%9%12%

General and administrative expense

33.2 m

Operating expense total

33.2 m

EBIT

(4.6 m)(4.9 m)(14 m)2.9 m

EBIT margin, %

(2%)(2%)(5%)1%

Interest income

1.6 m6 k1.1 m1.7 m

Pre tax profit

(6.2 m)(4.9 m)(15.2 m)1.1 m

Income tax expense

230 k564 k464 k718 k

Net Income

(6.4 m)(5.5 m)(15.6 m)395 k
USDFY, 2013FY, 2014FY, 2015FY, 2016

Cash

11 m5.3 m2.6 m1 m

Accounts Receivable

60.2 m

Current Assets

60.1 m54.5 m64 m65 m

PP&E

22.2 m28.2 m30.4 m23.3 m

Goodwill

1.6 m4.1 m9.1 m9.1 m

Total Assets

89.7 m93.8 m115.7 m106.8 m

Accounts Payable

8.5 m10.4 m9.5 m7.6 m

Total Debt

26 m

Current Liabilities

28.5 m31.7 m63.7 m54.4 m

Total Liabilities

62.1 m

Additional Paid-in Capital

74.3 m76.1 m78.4 m80.6 m

Retained Earnings

(15.2 m)(20.7 m)(36.3 m)(35.9 m)

Total Equity

58.2 m54.7 m41.9 m44.7 m

Debt to Equity Ratio

0.6 x

Debt to Assets Ratio

0.2 x

Financial Leverage

1.5 x1.7 x2.8 x2.4 x
USDFY, 2013FY, 2014FY, 2015FY, 2016

Net Income

(6.4 m)(5.5 m)(15.6 m)395 k

Depreciation and Amortization

12.5 m10.4 m13.3 m12.3 m

Accounts Payable

435 k948 k764 k(2.3 m)

Cash From Operating Activities

6.2 m4.4 m(4.6 m)10.9 m

Purchases of PP&E

(8.8 m)(11.7 m)(7.7 m)(3.8 m)

Cash From Investing Activities

(13.3 m)(25 m)(4.6 m)

Long-term Borrowings

(183 k)(373 k)

Cash From Financing Activities

1.2 m3.4 m26.5 m(8.8 m)

Interest Paid

54 k548 k1.6 m1.6 m

Income Taxes Paid

533 k60 k348 k564 k
Y, 2016

EV/EBIT

84.8 x

EV/CFO

22.2 x

Debt/Equity

0.6 x

Debt/Assets

0.2 x

Financial Leverage

2.4 x

StarTek Market Value History

StarTek Online and Social Media Presence

StarTek Company Life and Culture

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