StarTek

Human Resources & Recruiting Technology customer experience outsourcing sales support services

StarTek, Inc. is a business process outsourcing company dedicated to service. The Company helps its clients manage the customer experience across the customer life cycle, resulting in improved customer retention, increased revenue, and greater cost efficiencies. StarTek's comprehensive suite of solutions includes sales, order management and provisioning, customer care, technical support, receivables management, and retention programs. The Company also offers clients a variety of multi-channel customer interaction capabilities including voice, chat, email, IVR and back-office support.

Revenue(Q1, 2017)

$77.7 M

Market capitalization(2017-09-22)

$200.9 M

Company Growth (employees)

Type

Public

Greenwood Village, US

Founded

1987

Size (employees)

13,500 (est)

Website

startek.com

StarTek was founded in 1987 and is headquartered in Greenwood Village, US

StarTek Office Locations

StarTek has an office in Greenwood Village

Greenwood Village, US (HQ)

100 8200 E Maplewood Ave

StarTek Data and Metrics

StarTek Financial Metrics

StarTek's revenue was reported to be $77.7 m in Q1, 2017

Summary

USD

StarTek's current market capitalization is $200.9 m.

Income Statement

Annual

USD	FY, 2013	FY, 2014	FY, 2015	FY, 2016
Revenue	231.3 m	250.1 m	282.1 m	307.2 m
Revenue growth, %		8%	13%	9%
Cost of goods sold	206.9 m	219.6 m	257.8 m	270.8 m
Gross profit	24.3 m	30.5 m	24.3 m	36.4 m

Quarterly

USD	Q2, 2014	Q3, 2014	Q1, 2015	Q2, 2015	Q3, 2015	Q1, 2016	Q2, 2016	Q3, 2016	Q1, 2017
Revenue	61.3 m	61.4 m	63.7 m	63.5 m	72.8 m	78 m	73.7 m	78.3 m	77.7 m
Cost of goods sold	55.6 m	52.4 m	57.5 m	58.2 m	69.6 m	69.6 m	66.7 m	68 m	67.6 m
Gross profit	5.7 m	9 m	6.1 m	5.3 m	3.2 m	8.4 m	7 m	10.3 m	10 m
Gross profit Margin, %	9%	15%	10%	8%	4%	11%	10%	13%	13%

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Balance Sheet

Annual

USD	FY, 2013	FY, 2014	FY, 2015	FY, 2016
Cash	11 m	5.3 m	2.6 m	1 m
Accounts Receivable				60.2 m
Current Assets	60.1 m	54.5 m	64 m	65 m
PP&E	22.2 m	28.2 m	30.4 m	23.3 m

Quarterly

USD	Q2, 2014	Q2, 2015	Q3, 2015	Q1, 2016	Q2, 2016	Q3, 2016	Q1, 2017
Cash	6 m	6.4 m	814 k	830 k	1.3 m	791 k	1.4 m
Accounts Receivable	46.1 m	52.8 m	51.5 m	53.9 m	52.5 m	54.9 m	54.6 m
Current Assets	55.9 m	64.3 m	57.6 m	58.6 m	57 m	58.3 m	60 m
PP&E	24.6 m	34.3 m	33.7 m	27.8 m	25.1 m	22.2 m	20.8 m

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Cash Flow

Annual

USD	FY, 2013	FY, 2014	FY, 2015	FY, 2016
Net Income	(6.4 m)	(5.5 m)	(15.6 m)	395 k
Depreciation and Amortization	12.5 m	10.4 m	13.3 m	12.3 m
Accounts Payable	435 k	948 k	764 k	(2.3 m)
Cash From Operating Activities	6.2 m	4.4 m	(4.6 m)	10.9 m

Quarterly

USD	Q2, 2014	Q3, 2014	Q1, 2015	Q2, 2015	Q3, 2015	Q1, 2016	Q2, 2016	Q3, 2016	Q1, 2017
Net Income	(3.8 m)	(3.9 m)	(3.2 m)	(8.2 m)	(15.9 m)	31 k	(1.7 m)	(797 k)	1.8 m
Depreciation and Amortization	5 m	7.6 m	3 m	6.3 m	9.8 m	3.2 m	6.3 m	9.4 m	3 m
Accounts Receivable				3.1 m	3.8 m			2.5 m	5.5 m
Accounts Payable	(1.5 m)	(982 k)	1.4 m	(4.2 m)	(5.1 m)	(268 k)	(1.3 m)	(1.7 m)	18 k