TTEC Holdings (formerly TeleTech) is a company that provides technology-enabled customer experience as a service (CXaaS) solutions. It operates through two segments: TTEC Digital and TTEC Engage. The TTEC Digital segment designs, builds, and operates digital experiences through the contextual integration and orchestration of CRM, data, analytics, CXaaS technology, and intelligent automation. The TTEC Engage segment delivers omnichannel customer care, technology support, order fulfillment, customer acquisition, growth, and retention services. The company caters to communications, automotive, healthcare, travel, financial services, and other industries.