TTEC Holdings TTEC Holdings (formerly TeleTech) is a company that provides technology-enabled customer experience as a service (CXaaS) solutions. | Startek Startek is a company that provides customer experience (CX) and digital transformation solutions. | Concentrix France Concentrix France (also known as Webhelp) is a company providing business process outsourcing (BPO) services. | |||
Founding Date | Founding Date 1982 | Founding Date 1996 | Founding Date 2000 | Founding Date 2008 | Founding Date 1999 |
Type | Type Public | Type Private | Type Subsidiary | Type Public | Type Private |
Tags | |||||
Locations | Locations Greenwood Village, US HQ Brussels, BE São Paulo, BR Plovdiv, BG Sofia, BG Montreal, CA San Jose, CR see more | Locations Denver, US HQ Buenos Aires, AR Melbourne, AU Durban, ZA | Locations New Braunfels, US HQ Cali, CO Medellín, CO Zagreb, HR Thessaloniki, GR Gurugram, IN Indore, IN see more | Locations Brookline, US HQ | |
Employees | Employees 60,00014% decrease | Employees 32,0003% decrease | Employees 36,4102% decrease | Employees 48,2003% decrease | Employees 26 |
Valuation ($) | Valuation ($) 259.6 m | Valuation ($) N/A | Valuation ($) N/A | Valuation ($) 1.1 b | Valuation ($) N/A |
Financial | |||||
Revenue (est.) | Revenue (est.) $2.5b (FY, 2023) | Revenue (est.) $385.1m (FY, 2022) | Revenue (est.) €2.5b (Y, 2021) | Revenue (est.) $924.4m (FY, 2023) | Revenue (est.) N/A |
Cost of goods | Cost of goods $1.9b (FY, 2023) | Cost of goods $327.3m (FY, 2022) | Cost of goods N/A | Cost of goods $538.7m (FY, 2023) | Cost of goods N/A |
Gross profit | Gross profit $529.9m (FY, 2023) | Gross profit $57.8m (FY, 2022) | Gross profit N/A | Gross profit $385.6m (FY, 2023) | Gross profit N/A |
Net income | Net income $18.3m (FY, 2023) | Net income $4.2m (FY, 2022) | Net income N/A | Net income $45.7m (FY, 2023) | Net income N/A |
Operating ⚠ | |||||
Countries | Countries 20 (Q3, 2023) | Countries 11 (FY, 2022) | Countries 60 (Jan, 2023) | Countries 12 (FY, 2023) | Countries N/A |
Industries Served | Industries Served N/A | Industries Served 9 (FY, 2022) | Industries Served 10 (Jan, 2023) | Industries Served N/A | Industries Served N/A |
Funding | |||||
Total funding raised | Total funding raised N/A | Total funding raised $ 5.2m | Total funding raised N/A | Total funding raised $ 265m | Total funding raised N/A |