We are the worldwide leader in outsourced omnichannel customer experience management. Teleperformance connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office and other specialized services to ensure consistently positive customer interactions. When your customers contact you or vice versa, we are there to support them and make sure they have a unique experience with your brand in all channels. We constantly invest in research and development to get a deeper understanding of customers' thoughts, behaviors and needs - for different countries, industries, channels and generations. We are experts in people interactions and it gives us the edge in delivering a superior customer experience in every contact. For almost four decades, we have been helping our clients in more than 160 markets around the world strengthen their relationships with their customers. We are a team of 190,000 passionate people working in 311 sites providing outstanding customer experience from 65 countries in 75 different languages. As one of the world’s larger private sector employers and clear global industry leader, our strategy is to attract and retain the best people and provide the best working environment to inspire our teams all around the world. We know happy employees are more engaged to make a better experience that drives higher customer satisfaction, retention and growth. That is why we transform passion into excellence.
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Type
Public
HQ
Paris, FR
Founded
1978
Size (employees)
216,657 (est)
Teleperformance was founded in 1978 and is headquartered in Paris, FR
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Key People/Management at Teleperformance

Olivier Rigaudy

Olivier Rigaudy

Deputy Chief Executive Officer and CFO
Leigh Ryan

Leigh Ryan

Chief Legal and Compliance Officer
Jeff Balagna

Jeff Balagna

COO
Yannis Tourcomanis

Yannis Tourcomanis

President of the CEMEA Region
Brian Johnson

Brian Johnson

Co-Presidents of the English-Speaking Market and Asia-Pacific Region
David Rizzo

David Rizzo

Co-Presidents of the English-Speaking Market and Asia-Pacific Region
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Teleperformance Office Locations

Teleperformance has an office in Paris
Paris, FR (HQ)
25 Rue Balzac
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Teleperformance Financials and Metrics

Teleperformance Financials

Market capitalization (31-Oct-2017)

7.2 b

Closing share price (31-Oct-2017)

125.8
Teleperformance's current market capitalization is €7.2 b.
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Teleperformance Acquisitions / Subsidiaries

Acquired CompanyDateDeal Size
Intelenet June 15, 2018$1 b
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Teleperformance Online and Social Media Presence

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Teleperformance News and Updates

UPDATE 1-France's Teleperformance agrees $1 bln deal to buy Intelenet from Blackstone

June 14 (Reuters) - Teleperformance has agreed to buy India-based Intelenet from U.S. private equity firm Blackstone in a $1 billion deal aimed at strengthening its specialised services business, the French company said.

France's Teleperformance agrees to buy Intelenet from Blackstone

June 14 (Reuters) - French telemarketing and teleservices provider Teleperformance said on Thursday it had agreed to buy Intelenet from Blackstone.

United States Contact Center Market: Classification, Opportunities, Types and Applications, Status and Forecast to 2023

This report focuses on the Contact Center in United States market, to split the market based on manufacturers, states, type and application.A contact center is a central point in an enterprise from which all customer contacts are managed. The contact center typically includes one or more online call…

Contact Center Asia-Pacific Market Top Key Players – Teleperformance , Convergys (Stream) ,Sykes Enterprises Inc. , Transcom , Atento and Forecast to 2022

Wiseguyreports.Com Added New Market Research Report On -“Contact Center Market 2017 Manufacturers, Applications and Future Demand Forecast to 2022”. Posted via Industry Today. Follow us on Twitter @IndustryToday
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